Job Title: Young Person Support Worker

Job Location: See Contract

Accountable to: Line Manager

Hours of Work: Monday – Friday but covering hours to meet the needs of the service including weekends and bank holidays.

Job Purpose: To provide housing support and advice around accommodation, basic life skills, welfare benefits, health and personal issues: all allowing service users to work towards independent living.

Key Duties and Responsibilities

• Work as part of a team being responsible to your Line Manager and for the well-being of service users.

• Provide service users with support sessions to provide assistance, advice, advocacy and support in order that they might develop their skills and work toward maximising their independence.

• To hold regular innovative activities by enabling a user led approach to managing the project.

• To be proactive in building a positive relationship with service users. To help create a “User led” project.

• To work in accordance with the objectives of Alabaré, its policy and procedures at all times.

Service User/Support:

• To work with service users, to carry out assessment using Outcome Star Tool to develop their support needs, completing plans, and risk assessments.

• Work as a support worker for individual residents, following an agreed support plan. To implement and monitor support plans.

• To proactively work with all service users to ensure they are made aware of and understand their rights and responsibilities in relation to the scheme.

Work with the service users to develop practical skill development such as cleaning, budgeting, shopping, cooking, housework, laundry, health and hygiene etc. as detailed in the support plan.

• Assist with proactive prevention work with service users who may be in danger of losing their placement.

• To be actively involved with statutory and voluntary agencies, colleges, day services, training providers and employers to assist service users as appropriate.

• Encourage and support service users in experiencing social and leisure activities and in taking part in their local community.

• Assist service users in having the opportunity to voice their views and be involved in the management of service delivery.

• Maintain service user confidentiality within the policies and procedures laid down for the service.

• Ensure service users are treated with respect, and their dignity is maintained at all times.

• To maintain appropriate professional boundaries at all times.

Administration:

• Maintain all necessary records in accordance with service policy.

• Maintain administrative records and chronology on Datos, recording appropriate factual information accurately.

• Maintain timesheets, expense records and mileage logs in accordance with policies and procedures.

• Ensure confidentiality in relation to all service user documentation.

Finance:

• Assist the service users with their finances in line with their own personal plan and company policy.

Property and Equipment Maintenance/Health and Safety:

Work with and support service users and other staff team members to ensure the maintenance of a clean and safe environment for service users, staff and visitors,. Ensure that all appropriate Health and Safety guidelines are adhered to in accordance with policy

• Assisting service users with cleaning tasks as required.

• Report maintenance requests in accordance with service policy.

• At all times adhere to relevant legislation, good practice and policies and procedures, including Health and Safety, Confidentiality and Equal Opportunities, Anti – discrimination. To work at all times to maintain service policies.

• After young person has moved on, within 48 hours, ensure room is prepared for any new arrival.

Personal:

• Attend regular individual personal support and supervision sessions, and Appraisals.

• Attend regular staff team meetings. Attend relevant external meetings as requested by your Line Manager.

• Be committed to personal development through training, leading to a relevant level 3 or above qualification in line with the Regulated Qualification Network

• Attend training, conferences and workshops as required by Line Manager.

• Maintain My Learning Cloud ensuring training is up to date and kept up to date.

Other:-

• To foster the Mission, Vision, Values and Christian ethos of Alabaré in a responsible and positive way on all occasions.

• Work towar...

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