Summary of the role:
To undertake and assist with duties in the Laundry to ensure the provision of clean linen to all Hospice Departments

Responsibilities and duties:

•    Sorting and categorising of soiled and clean linen in preparation for washing and finishing.
•    Loading and unloading of washing machines and dryers ensuring that all work processed is given the correct amount of time.
•    Distribution of clean linen to the relevant departments, replenishing stocks as required.
•    Operation of all laundry equipment provided by the Hospice.
•    Ensure cleanliness of all equipment. 
•    Ensure general cleanliness of the laundry room.
•    Ensure that safe working practices are maintained at all times and that duties are performed in accordance with Health & Safety, COSHH and other relevant statutory requirements.
•    Read, understand and comply with all Hospice policies and procedures, applying the principles appropriate to the role.
•    To be aware of individual specific responsibilities in respect of the safeguarding of Vulnerable Adults, in relation to the role.
 

Responsible to: Facilities and Estates Manager

Accountable to: Corporate Services Manager

To find out more, please fill out the below Volunteer Interest Form.

Should you have queries, you can also contact our Volunteer Coordinator:
Call 01706 649920
Email volunteer@springhill.org.uk       

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Summary of Volunteer Role
To provide admin support for Education, specifically for income finance and generation plus other ad hoc duties. Support and training will be offered however a good level of computer experience is essential.

General Responsibilities
Confidence in using computers, especially excel spreadsheets and email. Powerpoint/Canva experience would be a bonus but not essential.


Duties:

• Complete invoice request forms, send to Springhill Hospice Finance Department for processing

• Assist with marketing the training offered

• Update ‘income’ spreadsheet to track invoices being submitted and income being received for Education

• Support the department with other ad hoc duties which may include computer based work

• Meeting trainees on arrival for courses, setting up trainee refreshment areas.

Training you will need to complete with us prior to enrollment, crucial to this role:
 

 

Training Course Required before starting Y/N Mandatory Y/N Frequency Confidentiality/GDPRYesYesEvery 3 yearsEquality and DiversityYesYesEvery 3 yearsCommunicationYesYesEvery 3 yearsSafeguarding Adults (Level 1)YesYesEvery 3 years

To find out more, please fill out the below Volunteer Interest Form.

Should you have queries, you can also contact our Volunteer Coordinator:
Call 01706 649920
Email volunteer@springhill.org.uk       

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We are seeking a dynamic and strategic Commercial Development Manager to lead and manage all merchandise and product activity across Springhill Hospice. In this role, you will be responsible for developing a cohesive product strategy that maximises net income while reflecting the Hospice’s values and brand.

You will play a pivotal role in identifying and developing new commercial opportunities. Working closely with colleagues across the Hospice, you will monitor income and margin targets, track sales performance, and use data-driven insight to inform buying and product development decisions. Your leadership will ensure efficient stock management, timely product launches, and strong visibility across our retail and online channels, ultimately maximising income for Springhill Hospice.

You will play a pivotal role in identifying and developing new commercial opportunities. Working closely with colleagues across the Hospice, you will monitor income and margin targets, track sales performance, and use data-driven insight to inform buying and product development decisions. Your leadership will ensure efficient stock management, timely product launches, and strong visibility across our retail and online channels, ultimately maximising income for Springhill Hospice.

At Springhill Hospice we pride ourselves on our compassionate and dedicated staff who constantly go above and beyond for our patients and their families and visitors. We invest in our employees to ensure our workforce is the best it can be and provide the following generous benefits to ensure our staff feel valued and appreciated:
Competitive salary. We have adapted elements of the NHS's Agenda for Change across the whole Hospice organisation

Competitive salary. We have adapted elements of the NHS's Agenda for Change across the whole Hospice organisation

• Springhill pension scheme, employee contribution 6% and 14% contribution from the Hospice. Options for existing NHS members to stay in the NHS pension scheme
• 25 days holiday plus 10 bank holidays (pro rota for part time)
• Sick pay scheme
• Subsidised meals at the Hospice
• Family friendly polices and flexible working opportunities
• Training and development
• Equal opportunities employer
• Free parking (main Hospice site and Springhill Hub)
• Easy access via public transport
• Access to Blue Light Card discounts and benefits

The ideal candidate will have proven experience in commercial product management, procurement, and supplier relations, with strong negotiation skills and a keen eye for quality and brand alignment. You will thrive in a collaborative environment, using your strategic thinking and analytical skills to drive growth, improve efficiencies, and deliver measurable results.
 

For more information or an informal discussion, please contact Kate Butterworth, Retail Development Manager on 01706 649920.


Closing Date: Thursday 19th February 2026
Interview Date: Friday 27th February 2026

Please submit your CV (setting out your career history, with key responsibilities and achievements) alongside a cover letter telling us why you feel you are suitable for this role, in particular, explaining how you fulfil the requirements set out in the Person Specification.

Please also complete our Equal Opportunities Form (see link below) and return with your CV and Cover Letter. 

This allows us to see if there are any unfair barriers to becoming a Springhill Hospice employee and whether there are any changes that we could make to encourage a more diverse field of applicants to apply. You can select ‘prefer not to say’ to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel.

Please send your application documents to recruitment@springhill.org.uk 

If you require any assistance regarding the application process, please telephone the HR Team, on 01706 649920 or email recruitment@springhill.org.uk 

We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. We therefore encourage applications from people of all backgrounds and abilities.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

Recruitment Privacy Notice and Data Protection Notification (could this be a section with a drop down to reveal the below text?)

Springhill Hospice complies by law with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). You can read our Recruitment Privacy Notice here (link) which defines how Springhill Hospice collects and processes your personal data when you apply for an employment position. The Recruitment Privacy Notice also defines how Springhill complies with the GDPR and the Data Protection Act 2018. Please ensure you read this Notice before completing and submitting your application for employment. If you require a hard copy of the Notice, please contact Reception on 01706 649920.

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

Your information and declaration

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

By submitting your application to us you confirm you understand and agree to the use of your personal data in accordance with the Data Protection Act 2018. You also declare that the information given in your application is complete and correct to the best of your knowledge. You understand that should you be employed by Springhill Hospice and at a later date this information is found to be incomplete or incorrect this may be considered as just reason to terminate your employment.

Springhill Hospice complies by law with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). You can read our Recruitment Privacy Notice via the button which defines how Springhill Hospice collects and processes your personal data when you apply for an employment position. The Recruitment Privacy Notice also defines how Springhill complies with the GDPR and the Data Protection Act 2018. Please ensure you read this Notice before completing and submitting your application for employment. If you require a hard copy of the Notice, please contact Reception on 01706 649920.

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

The information you have provided in completing and submitting your application will be used to process your application for employment. Springhill Hospice will keep the information you have supplied confidential and will not divulge it to third parties, except where required by law, or where we have retained the services of a third party representative to act on your/our behalf.

By submitting your application to us you confirm you understand and agree to the use of your personal data in accordance with the Data Protection Act 2018. You also declare that the information given in your application is complete and correct to the best of your knowledge. You understand that should you be employed by Springhill Hospice and at a later date this information is found to be incomplete or incorrect this may be considered as just reason to terminate your employment.

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