Commercial Insurance Team Leader

We are looking for a Commercial Insurance Team Leader to join our Lloyd & Whyte Community Broking Branch in Taunton. Competitive salary, excellent benefits and hybrid working.

Salary: Competitive

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Taunton

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Commercial Insurance Team Leader to join our Lloyd & Whyte Community Broking Branch in our Taunton office on a hybrid basis.

This is a newly created role within our Community Broking Branch, which focusses on Commercial Insurance. As an Commercial Insurance Team Leader you will, through effective leadership of your team and close collaboration with key stakeholders, drive individual and team retention and new business targets. You will also continue to deliver elements of the Insurance Consultant role, within commercial insurance broking, ensuring that cultural, service, and operational efficiency objectives are consistently achieved in support of our business strategy.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

Lead, support and develop the team by managing performance, promoting professional growth and embedding company values and culture.
Deliver business objectives by achieving personal and team KPIs, meeting service standards and ensuring strong retention with consistently positive customer outcomes.
Oversee daily operations by organising workflow, allocating resources within budget, recruiting effectively and driving productivity across the team.
Maintain high compliance and risk‑management standards by following underwriting guidelines, completing assessments and ensuring all policies, procedures and complaint‑handling requirements are met.
Build technical excellence and commercial awareness by staying up‑to‑date with products and market trends, supporting complex referrals, identifying underinsurance and maximising business opportunities.

What you'll need to have

Strong background in commercial insurance broking.
Experience leading or mentoring a team.
Solid understanding of underwriting principles and FCA compliance.

What makes you stand out

Excellent communication and stakeholder management skills.
Chartered Insurance Institute Certificate in Insurance or equivalent qualification.

What we offer

28
days annual leave plus bank holidays

Your birthday off

Group Personal Pension

Bonus scheme

A holiday buy scheme

An array of health and wellbeing benefits, company cash plan, income protection and life assurance

Enhanced sick pay and parental leave

Support and funding toward study and professional qualifications

Paid time off for volunteering

Hear from the hiring manager

“Lloyd & Whyte Community broking is focused on bringing insurance back to the community! If you’re seeking an opportunity to lead a successful team whilst further developing your leadership skills and understanding of insurance, we’d love to hear from you."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character ...

Connect with a cause that needs you!

Cover/Supply SEN Tutor jobs available