CEDA Debt Caseworker

Apply before 11.59pm on 30 June 2026.

Job summary

Salary

£26,050-27,070

Location

Spalding or Grantham

Workplace

Office based

Contract

Permanent

Hours per week

37

How to apply

You can check for more information and how to apply.

About the role

Debt Advice Caseworker

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

We are seeking a Debt Caseworker to join our team and deliver quality advice and ongoing casework to clients who are experiencing consumer related debt (with a focus on energy debt).

This will involve handling inbound calls from clients seeking help with their debts within agreed timescales and booking advice/casework appointments where appropriate and supporting clients in a professional manner and with sensitivity and confidentiality to their situation. You will assist clients with identifying areas where clients could maximise income or minimise expenditure and explore options and their implications with clients to help them make fully informed decisions.

Full training will be provided.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.