Admissions Team Leader
Job Description
Admissions Team Leader (Maternity Cover)
£23,362
32.5 hours per week, annualised
We are looking for an Admissions Team Leader to lead, organise and motivate our admissions team. You will be an excellent communicator with a passion for service standards and have a flexible, customer orientated approach to all situations. Our ideal candidate will be enthusiastic and driven, with experience in a sales leadership role who can demonstrate strong team leadership, excellent customer service skills and a passion for our visitors.
Some of the benefits of working at the Eden Project include;
- Free entry to Eden and Heligan for family and friends
- 30 days holiday plus an extra day for your birthday
- Access to UNUM for wellbeing support
- Financial wellbeing support – access to 121 sessions with an independent financial advisor
- Training and development
- Enhanced pension scheme (above auto-enrolment rates)
- Death in service policy (4 x annual salary)
The closing date for applications is Friday 13th February 2026
JOB DESCRIPTION
Job Family Definition
Roles within the Engagement, Learning and Entertainment job family focus upon the Eden experience, providing interpretation activities, learning programs, encounters and events, which engage, inspire and entertain, thus enhancing individuals understanding, experience, skills and enjoyment.
Role Purpose
To support the Retail & Admissions Manager in leading the admissions team to deliver great customer service providing our visitors with an engaging and inspiring world class welcome. Seek all opportunities to drive business performance and profitability in order to benefit the charitable aims of the Trust. To take responsibility for the system and procedures involved in the leadership of the admissions team constantly adapting to operational needs.
Key Accountabilities
- Responsible for the efficient running of admissions in accordance with policies and procedures laid down. Strong leadership and motivational skills with a can-do attitude to support the admissions team’s development, performance, and welfare.
- To develop a sales culture in the team that maximises revenue from gift aid transactions and guide book sales. Ensure that the team understands the importance of business performance and profitability and how to deliver this alongside world class service.
- Responsible for the daily supervision of the team to ensure service standards and engagement meet and exceed the expectations of visitors. Ensuring the daily scheduling of staff maximises opportunities to interact with customers to managing ques and driving sales.
- Responsible for communication and dissemination of information to the admissions team ensuring that all staff are informed and updated with all relevant information.
- Confident understanding and positive attitude towards health and safety and the demands of the various roles of the team and their working conditions. To maintain relevant and update operational systems and procedures.
- With the appropriate training and support you may be required to work in admissions, hospitality and events, stewards and car parking teams according to business needs.
Demands of the Role
Education & qualifications
The jobholder is required to have a high standard of literacy and numeracy including Maths and English GCSE grades A-C.
Knowledge & skills
The job holder will have at least 1 year’s proven experience in a sales leadership role gaining the extensive knowledge and skills in the supervision of a team of staff in a relevant environment as well as proven ability in IT skills and EPOS programming. Experience of Dynamics CRM or similar CRM database is desirable.
Decision- making
Works to short term objectives where the results are immediately obvious, organising own work and the work of others broadly within established procedures. Fluctuating daily visitor numbers will mean decisions being made on supervision of the team and staff deployment to ensure daily operational delivery is seamless. Reporting to the Retail & Admissions Manager regularly, any complex, business critical decision making will be escalated to this role.
Resourcefulness
Reactive problem solving is a routine feature of this role. Self-motivated with the ability to work on your own. Ability to adapt to and tackle challenges head on with a positive, can-do attitude. Required to input and feedback to the Retail & Admissions Manager, to assist in ways to devise innovative and creative ways to improve the visitor experience and drive gift aid transactions and guidebook sales.
People & asset management
Supervision of the admissions team. This can be up to 30 staff during peak and although mainly working in a small team of supervisors there may be times when this is done alone. Responsible for till transactions and cash handling. Shared responsibility for care and maintenance of admissions equipment and assets. Financial responsibility of managing staffing levels to budgetary requirements.
Communication & visitor experience
Communicate with a wide variety of people, both colleagues and visitors, dealing with day-to-day customer queries and complaints. Uses an extensive range of communication skills, adapting method and approach depending on the audience. The job holder is required to communicate verbally and in writing. Reporting effectively into the Retail & Admissions Manager as relevant with updates on the team.
Operational environment
This role is an operational role working in a busy dynamic front of house environment. There is some office-based work. You will need to be self-motivated to manage the day to day whilst leading the team. You will have regular contact with the Retail & Admissions Manager and daily contact with the Retail Team Leaders and Duty Manager. There will be a need to work late nights at certain times during the year to meet operational needs.
Job Details
- Pay Type
- Salary
Horticulture Technician (Outdoor Gardens)
Job Description
Full time, permanent position
£26,644 per annum
Do you want to be part of something amazing, and join one of the UK’s leading educational charities? A place where we are driven by a sheer love of plants, the natural world and the belief that we all can make the world a better place, and where you will be working alongside some of the best horticulturists in the country.
Our mission is to demonstrate and inspire positive action for the planet.
Eden Project Cornwall is our original and flagship site, and one of the most popular attractions in the southwest of the country, attracting over 700,000 visitors each year. Over the last 25 years we have developed and created a garden of global importance and interest. This garden is home to a vast collection of incredible plants and growing environments, ranging from wild and natural landscapes, verdant rainforests, Mediterranean hillsides, North American prairies, Wild Chilean woodlands, as well as demonstrations of food production and crops from around the world. We use our horticulture to tell stories of how people and plants are intertwined, as well as being a source of inspiration to encourage positive action for our planet.
We are looking to recruit an enthusiastic and passionate horticulturist to join our 45-strong garden team, in the Outdoor Garden team.
The Outdoor Garden Team cover all aspects of gardening, within the 30 acre outside landscape, this includes gardens of fruit and vegetable cultivation, demonstration of alternative food crops and production, a North American Prairie, South African veld, Wild Cornish landscapes and planting for a sustainable future to name but a few.
As a horticulturist you will be responsible for the care, cultivation and maintenance of designated areas of the garden. You will be helping to drive forward enhancements across the garden to make it a treasure trove of plantsmanship and creative gardening. We are looking for an individual who possesses a good general knowledge of horticultural practice or relevant specialism and the ability to work effectively as part of a team. But most importantly an individual with a love of horticulture and plants.
The closing date for this position is Sunday 15 th February 2026
JOB DESCRIPTION
Job Family Definition
Roles within Horticulture (Cultivation, Education and Landscape) job family are dedicated to understanding, developing, designing, protecting, sharing, teaching and managing Eden's living collection of plants, in a landscape environment where visitors and students are encouraged to experience and learn about plants, habitats and eco-systems and their importance in providing a sustainable future.
Role Purpose
Implements the effective propagation, cultivation, maintenance of plants, landscapes and ecosystems within Eden, protecting, enhancing and sustaining Eden’s living theatre as a leading green destination. Developing and implementing planting and landscape schemes as directed by the management to the highest possible level.
Different roles within this job family:
Outdoor Garden Technician: Your work will be mainly concentrated in the outdoor garden arena with temperate plants, temperate crops and temperate habitats. There are steep slopes in cultivation and normal variations in the seasonal climate, sometimes harsh. A connection with agronomy and crops would be advantageous.
Key accountabilities
- Maintains the living landscape exhibits and living landscapes. Securing Eden’s long and short-term horticultural and landscape planning to be implemented in time and with quality expected considering the environmental strategy, ethical values and educational aspirations of Eden.
- Implements maintenance programmes, ensuring appropriate soil preparation, cultivation, propagation, irrigation, amelioration and pest control activities to the required standards in terms of timescales, quality and budget.
- Monitors, evaluates and gives feedback to the management for improvement of quality, efficiency and experience. Ensuring all activities are carried out with adequate training and instruction in compliance with company policy and Health & Safety regulations.
- Determines the requirements for supplies and equipment.
- Actively engages and interacts with external professionals, visitors and colleagues, providing practical guidance and imparting field knowledge to promote and enhance Eden’s reputation as a leading attraction in the area of agronomy, landscape design, green tourism and ethnobotany.
- Actively promotes the work of horticulture within other areas of the organisation, thereby developing and maintaining the culture of collaboration and co-operation across all departments and functions. Imparts specialist knowledge and skills to ensure the successful delivery of Eden’s programmes.
Demands of the Role
Education & qualifications
Preferred level of education: RHS Level 3 with some special area of interest.
Knowledge & skills
Minimum of 3 years’ experience within the field of horticulture and/or landscape. An accomplished and knowledgeable practitioner within the subject field with practical and professional expertise developed within horticulture and landscape preferably with an identified specialised skill. The job holder must possess a willingness to excel and eagerness to learn and develop within the field.
Decision- making
Ability to work alone as well in small teams and make balanced practical decisions on plans and priorities.
Resourcefulness
Collaborates with colleagues and other staff to devise innovative and practical ways to improve planting schemes, habitats, landscaping and foremost knowledge transfer. The job holder will be required to be flexible and use creative thinking to resolve unusual practical challenges or situations.
People & asset management
Implements projects by example within a small dedicated and knowledgeable horticultural/landscaping team, students and designated volunteers and providing on-the-job training to students as required. A shared responsibility for the health, integrity, maintenance and presentation of Eden’s living collection; Identify procurement requirements as well as sourcing and ordering for approval by budget holders.
Communication & visitor experience
Effective oral and written communication skills are important for this role which requires the job holder to engage and interact with a variety of visitors, colleagues and students in various situations requiring the use of a range of techniques and approaches. Visitor engagement includes some media writing, public walk/talks, and alike.
Operational environment
The role regularly requires physical effort and prolonged working on slopes within a variety of demanding and at times harsh climatic environments.
Character
The job requires a decisive practical orientated, flexible, communicative person with a social creative personality who cares about the world we live in and understand and agrees to the Eden mission. Someone with a positive responsible outlook wishing to make a difference in this world.
Additional features
The job holder is required to continuously develop their technical expertise and skills while keeping abreast of current Health & Safety regulations. The job holder may be required to travel nationally and internationally to work on specific assignments or projects.
Job Details
- Job Family
- Horticulture
- Pay Type
- Salary
Senior Horticulturalist (Outdoor Gardens)
Job Description
Full time, permanent position
£26,956 - £27,609 per annum dependant on experience
Do you want to be part of something amazing, and join one of the UK’s leading educational charities? A place where we are driven by a sheer love of plants, the natural world and the belief that we all can make the world a better place, and where you will be working alongside some of the best horticulturists in the country.
Our mission is to demonstrate and inspire positive action for the planet.
Eden Project Cornwall is our original and flagship site, and one of the most popular attractions in the southwest of the country, attracting over 700,000 visitors each year. Over the last 25 years we have developed and created a garden of global importance and interest. This garden is home to a vast collection of incredible plants and growing environments, ranging from wild and natural landscapes, verdant rainforests, Mediterranean hillsides, North American prairies, Wild Chilean woodlands, as well as demonstrations of food production and crops from around the world. We use our horticulture to tell stories of how people and plants are intertwined, as well as being a source of inspiration to encourage positive action for our planet.
This is an exciting opportunity to be part of this incredible project. Help us to nurture and develop a range of ‘wild’ and cultivated plantings to the highest horticultural standards while being part of a friendly 45-strong garden team as well as the wider Eden family.
We are looking for a positive and friendly individual with the ability and passion to support and guide horticultural students, volunteers and apprentices and the occasional formal teaching activities. You will also have the desire to embrace a team environment, and confidence interacting with a variety of colleagues as well as the public.
Our ideal candidate will be highly motivated and enthusiastic, have good, all-round horticultural experience and an eye for detail. A minimum of a B.Sc. degree or many years’ experience and certificates, including teacher training to mitigate not having a BSc degree would also be advantageous.
Benefits to working at the Eden Project include;
- Free entry to Eden and Heligan for family and friends
- 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years service)
- Policy with Simply Health (optical, dental, EAP, physiotherapy) and access to UNUM for wellbeing support
- Financial wellbeing support – access to 121 sessions with an independent financial advisor
- Cycle to work scheme
- Training and development
- Enhanced pension scheme (above auto-enrolment rates)
- Death in service policy (4 x annual salary)
The closing date for applications is Sunday 22 nd February 2026
JOB DESCRIPTION
Job Family Definition
Roles within the Horticulture job family are dedicated to understanding, developing, designing, protecting, sharing, teaching and managing Eden's living collection of plants, in a landscape environment where visitors and students are encouraged to experience and learn about plants, habitats and eco-systems and their importance in providing a sustainable future.
Role Purpose
Develops, teaches and implements the effective propagation, cultivation, maintenance, education of plants, landscapes and ecosystems within Eden, protecting, enhancing and sustaining Eden’s living theatre as a leading green destination. Developing and implementing planting and landscape schemes, designing maintenance programmes and practically transferring these essential skills by example to a team of horticulturalists, landscapers, students and volunteers to the highest possible level.
Your work will be mainly concentrated in the outdoor garden arena with temperate plants, temperate crops and temperate habitats. Working conditions are challenging with steep slopes and occasional harsh climatic outdoor conditions. A connection with agronomy and crops, an important element of Eden, would be advantageous.
Key Accountabilities
- Teaches, guides and co-ordinates the horticulture exhibits and Horticulture Technicians and students in the cultivation, development, maintenance and conservation of areas, projects and events, ensuring plants, landscapes and habitats are well maintained. Deliver Eden’s long and short-term horticultural and landscape planning to be implemented on time and with quality expected as well as development of exhibits and projects working closely with the Manager considering the environmental strategy, ethical values and educational aspirations of Eden.
- Plan, implement, monitor and evaluate maintenance programmes, ensuring the Horticulture team deliver the appropriate soil preparation, cultivation, propagation, irrigation, amelioration and pest control activities to the required standards in terms of timescales, quality and budget. Assess and improve procedures using latest research, knowledge and best practice available from the Emergent Academy being set-up.
- Allocates, monitors, records (plants), audit and evaluates the work of the team, students and volunteers ensuring the effective management, performance, development and attendance, whilst ensuring all activities are carried out with adequate training and instruction in compliance with company policy and Health & Safety regulations.
- Determines the requirements for supplies and equipment; researches and specifies their procurement and co-ordinates distribution, ensuring compliance with Eden's sustainability standards and financial procedures.
- Actively engages and interacts with external professionals, visitors and colleagues, providing professional guidance and imparting specialist knowledge to promote and enhance Eden’s reputation as a leading attraction in the area of agronomy, landscape design, green tourism and ethnobotany.
- Actively promotes the work of Horticulture within other areas of the organisation, thereby developing and maintaining the culture of collaboration and co-operation across all departments and functions. Imparts specialist knowledge and skills to ensure the successful delivery of Eden’s programmes. Provides content for promotional material and publications.
- Specialisation: The jobholder has a specialist skill they can provide to Eden to fit a specific need. For example in sustainability, conservation, logistics, machinery maintenance, plant propagation, eco-restoration, entomology, hydrology, ethnobotany.
Demands of the Role
Education & qualifications
Preferred level of education: Bachelors in the Horticultural field or closely related or HND Horticulture/Landscape or with related teaching experience/ ability to transfer practical / technical knowledge.
Knowledge & skills
Minimum of 5 years’ experience within the field of horticulture and/or landscape. An accomplished and knowledgeable practitioner within the subject field with practical and professional expertise developed within horticulture and landscape preferably with an identified specialized skill and proven teaching experience. Some years’ experience previously working at a similar level, where the role involved an element of staff supervision. The job holder must possess the team leadership skills required to motivate, develop and manage staff, apprentices, students and volunteers by example and action. Certificates for PA1, PA6 and MEWP operator’s license are beneficial, although not essential as training can be provided.
Decision- making
Effective day-to-day supervision of staff, students and volunteers has to be balanced against knowledge transfer, plans and priorities, requiring the job holder to deploy and utilize their team effectively.
Resourcefulness
Collaborates with colleagues and senior staff to devise innovative and creative ways to improve planting schemes, habitats, landscaping and foremost knowledge transfer. The job holder will be required to be flexible and use creative thinking to resolve unusual technical challenges or situations.
People & asset management
Guides by example a small dedicated and knowledgeable horticultural/landscaping team, students and designated volunteers and providing on-the-job training and mentoring as required. A shared responsibility for the health, integrity, maintenance and presentation of Eden’s living collection; Identify procurement requirements as well as sourcing and ordering for approval by budget holders.
Communication & visitor experience
Effective oral and written communication skills are essential for this role which requires the job holder to engage and interact with a variety of visitors, colleagues and students in various situations requiring the use of a range of techniques and approaches. Visitor engagement includes some media, writing, public walk/talks, and alike.
Relaying information on varied topics to audiences of both professionals and amateurs e.g. lectures. Plans and writes editorial within own work area for students.
Operational environment
The role regularly requires physical effort and prolonged working on slopes within a variety of normal and harsh climatic environments.
Character
The job requires a decisive, intellectual, practically orientated, flexible, and communicative person with a social creative personality who cares about the world we live in and understands and agrees with the Eden mission. Someone with a positive responsible outlook wishing to make a difference in this world.
Additional Features
The job holder is required to continuously develop their technical expertise and team leading skills while keeping abreast of current Health & Safety regulations. The job holder may be required to travel nationally and internationally to work on specific assignments or projects.
Job Details
- Job Family
- Horticulture
- Pay Type
- Salary
BOH Hospitality - Commis Chef
Job Description
Seasonal contracts until September 2026
£12.31 per hour for ages 21+ (£8.20 for 16-17 and £10.10 for 18-20 year olds)
We are currently hiring Commis Chefs to support our core team across our Hospitality Venues and seasonal events, including our exciting 25th Birthday celebrations!
If you are looking for flexible working hours and a friendly team, then Eden is the place for you. All dishes are made and served in our busy kitchens including the Mediterranean Biome, and some of the food is even grown onsite in our very own polytunnels.
What you will get:
- Flexible shifts
- Free uniform
- 30 days annual leave (pro rata)
- Employee Discount
- Free entry to Eden and Heligan for family and friends
- Financial wellbeing support – access to 121 sessions with an independent financial advisor
- Access to UNUM platform for wellbeing support
- Death in service policy (4 x annual salary)
What you will need:
- Previous experience working in a busy kitchen environment, although further training is provided
- Good communication skills
- A good eye for detail
About Eden Project
We are a growing movement whose mission is to build relationships between people and the natural world and we are looking for kind-hearted, positive people who want to play an active role in creating this change together. Are you curious to find out more?
Applications will be reviewed on receipt. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Please apply early so that you don’t miss out.
We also operate a car share scheme so that if transport is or becomes a barrier you can link in with other employees in your area.
Job Details
- Job Family
- Hospitality
- Pay Type
- Hourly
Chef de Partie
Job Description
Seasonal contracts until September 2026
£14.66 per hour
We are looking for an enthusiastic Chef de Partie to support our core team across our Hospitality Venues and seasonal events, including our exciting 25th Birthday celebrations!
The successful individual will be able thrive in a busy, fast paced kitchen environment, ensuring food is prepared and presented to exact specifications and high standards in a timely manner to ensure we always deliver an excellent Hospitality experience.
What you will get:
- Flexible shifts
- Free uniform
- 30 days annual leave (pro rata)
- Employee Discount
- Free entry to Eden and Heligan for family and friends
- Financial wellbeing support – access to 121 sessions with an independent financial advisor
- Access to UNUM platform for wellbeing support
- Death in service policy (4 x annual salary)
What you will need:
- Previous experience working in a busy kitchen environment at chef de partie level
- Good communication skills
- Ability to supervise junior team members in a busy environment
- Basic computer skills
If you can work in a fast-paced environment, have attention to detail, want to work with fresh, local and sustainable produce this position is perfect for you.
About Eden Project
We are a growing movement whose mission is to build relationships between people and the natural world and we are looking for kind-hearted, positive people who want to play an active role in creating this change together. Are you curious to find out more?
Applications will be reviewed on receipt. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Please apply early so that you don’t miss out.
We also operate a car share scheme so that if transport is or becomes a barrier you can link in with other employees in your area.
Job Details
- Job Family
- Hospitality
- Pay Type
- Hourly