Be the link that keeps people connected to care.

RECONNECT supports people leaving prison to access the healthcare and wellbeing services they need to rebuild their lives. From GP registration to mental health referrals and wider community support, we ensure no one falls through the gaps at a critical transition point.

We’re looking for a highly organised, proactive Data Administrator to join our East of England team in a fully remote, part-time role (28 hours per week). This is an opportunity to make a real impact while working flexibly from home.

About the Role

As Reconnect EoE Data Administrator, you’ll play a central role in managing referrals, maintaining accurate records, and ensuring smooth communication between prisons, probation, healthcare providers and community services.

This is more than a data role; it’s about enabling safe transitions and better outcomes.

Key Responsibilities

Receive, process and triage referrals from prison healthcare, probation and partner agencies
Manage the Single Point of Contact (email & phone)
Add and maintain assessments for the Reconnect EoE Team
Maintain accurate, secure and audit-ready records
Support clear referral pathways across all settings
Contribute to monitoring, reporting, KPIs and quality standards
Work collaboratively with healthcare, probation and voluntary sector partners
Support training of RECONNECT workers and trainees
Assist with safeguarding processes and risk monitoring

What We’re Looking For

Strong administrative and data management skills
Experience using secure databases and case management systems
Excellent organisation and attention to detail
Ability to prioritise and meet deadlines
A trauma-informed, non-judgemental communication style
A collaborative team player committed to high-quality service delivery

By joining RECONNECT, you’ll become part of a purpose-driven service that plays a vital role in breaking the cycle of crime. Your work will directly support safer transitions from prison to community healthcare, helping individuals access coordinated, person-centred support at a critical time in their lives. You’ll work within a collaborative, values-led team committed to quality, continuous improvement and making a genuine, measurable difference every day.

Please see attached Job Description for full details

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