Careers at Response

Do you have the desire to empower and promote independence and an interest in mental health?

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Supported Housing Catering Assistant - £25,325 - £27,378 per annum pro rata to £17,795 - £19,238 (Salaries vary depending on experiences)

Hours – 26 hours per week (Flexible Working Pattern – Alternate Weekends and Occasional Bank Holidays)

Service – Rowan House, Littlemore, Oxford

What You’ll Be Doing:

Response is looking for an enthusiastic, friendly and approachable person to join the Rowan House team. Rowan House is home to 25 residents with acute mental health needs. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. Our clients are with Response to gain skills in living independently, while also focussing on improving their mental health.

Responses aim is to enhance “co-production working” between staff and residents so we work together to develop Responses activities and services. Our clients really appreciate the passion from our Staff too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

We want you to support us to support our clients in looking after their physical health and wellbeing through diet and nutrition.

Overall job responsibility:

• Provide staple meals for residents.
• Work with the support team to engage with residents around their physical health and wellbeing of diet and nutrition.
• Oversee the daily running of the in-house catering provided by Apetito including heating and serving of Apetito meals on a daily basis.
• Oversee the daily preparation of lunch and supper meals including meals not provided by Apetito on a daily basis.
• Ensure the residents have a person-centred approach with regards to their meal choices and that their dietary needs are taken into consideration when planning menus.
• Assist management with the menu planning and ordering process for food deliveries.
• Keep a clean and tidy work environment to comply with food and hygiene safety regulations.
• Support residents who wish to volunteer kitchen duties in accordance with their care plans, risk assessments and food safety guidance.

The Successful Applicant:

Our main priority is to find people who can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you can:

• Build relationships and be friendly, compassionate, respectful, patient and empathetic towards others.
• Basic Food Hygiene knowledge. Willingness to work towards Level 2 if not already obtained.
• Care for others and support them in challenging times. Perhaps you have done this in your personal life for friends or family.
• Work calmly and methodically, with organisational, written and verbal skills.
• Have respect for difference and diversity.
• Use IT, with a basic knowledge of Word and Outlook.

If you feel you would be an ideal candidate but don’t have all the essential criteria, we would still like to hear from you.

What We Offer:

• 25 days annual leave pro rata and standard bank and public holidays.
• Blue Light card and other discounted shopping
• Employee Assistant Plan - with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app – approved by NHS
• Free flu jabs
• Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients

Maintenance & Performance Manager

Salary: £60,000 p.a. plus benefits 

Location: Leatherhead, Surrey

Hours: 37 hours per week

About us: 

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London. 

We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values – respect, empowerment, responsibility, and excellence – guide everything we do. 

The role:

We have been transforming lives for over 50 years, we’ve grown our services and built strong partnerships with stakeholders, suppliers, and the communities we serve. As we look ahead, we have bold plans to expand our impact and reach.

We're looking for someone who not only brings the right knowledge and experience, but also the vision, drive, and determination to help shape the future of our repairs and maintenance services. This is a real opportunity to make a difference, enhance our service delivery, and contribute to the growth of our Asset Management function.

We currently manage over 900 units of supported accommodation. This role is key to ensuring the effective delivery of our reactive repairs and voids service. You’ll lead our In-House Repairs Team and oversee external contractors, ensuring all works are completed to a high standard, on time, and in line with health, safety, and compliance requirements. Regular engagement with staff, contractors, and clients means strong communication skills are essential.

The role involves frequent travel across our housing portfolio, so access to suitable transport is necessary. While the role is hybrid, regular presence in our offices and properties is required.

We’re looking for someone who can:

• Demonstrate experience improving service delivery in repairs and maintenance
• Deliver reactive repairs, maintenance, and void management in a housing context
• Manage in-house trade operatives and external contractors
• Monitor and meet KPIs, contractual obligations, and budgetary targets
• Interrogate and analyze data trends to reduce costs and improve operational delivery
• Evidence contract management and procurement experience and working methodologies
• Produce clear specifications and ensure works meet required standards
• Understand relevant property legislation and standards in social and supported housing
• Organise workload effectively and provide regular progress updates
• Use IT systems confidently and efficiently
• Communicate clearly and professionally with clients and colleagues

Tick most but not all the boxes? 

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply – you could be exactly who we need.

Our benefits are great too, they include: 

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know 

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. 

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. 

Successful candidates will be required to complete a Basic DBS check.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

The College is looking to appoint a supervisor to assist with the organisation and control of all maintenance work to main College buildings and all other college owned properties in addition to tasks associated with current role in the maintenance team.

Search & ApplyJob description

Job description

Maintenance Supervisor (1649)

Are you qualified in a mechanical or electrical discipline? Do you enjoy leading a team? Can you plan, prioritise and delegate maintenance task? Are you a solution orientated person who takes pride in delivering safe maintenance outcomes?

We are looking for an experienced Maintenance Supervisor to lead and support the in-house maintenance team. The RSC estate is vast and comprises theatres, offices, residential properties and gardens, your role is to ensure that the estate operates efficiently and to the highest standard, creating a safe and well-maintained environment for visitors and colleagues.

Reporting to the Estates Services Manager key areas of responsibility include (please see the full role profile for the comprehensive list):

• Supervising and allocating tasks to maintenance and grounds teams.
• Line managing and developing members of the maintenance team.
• Identifying and scheduling short term and longer-term maintenance needs.
• Overseeing maintenance of all aspects of buildings, including heating, ventilation, kitchen, building fabric, mechanical, electrical and drainage.
• Organising and managing external contractors.
• Ensuring buildings and plant comply with legislation and safety regulations.

To be suitable for this role, it is essential that you have the following knowledge and experience:

• NVQ Level 3 or equivalent in mechanical/electrical discipline.
• Strong mechanical and electrical troubleshooting skills.
• Proven leadership and supervisory experience.
• Excellent communication and interpersonal skills.
• The ability to build positive working relationships across departments and with contractors.

This is a full-time, permanent position based on site and across our estate in Stratford-upon-Avon.

You will be working 39 hours per week, Monday to Friday, although occasional weekend and evening work will be required to cover shifts. Any further relevant information about the department.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email jobs@rsc.org.uk

The interviews will be in-person/online and a one/two stage process, in the weeks commencing [insert date].

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.

• Artistic/Executive:Executive
• Position Type:Permanent (Full Time)
• Closing Date:1 February 2026
• Salary:£43,365 per annum, plus benefits

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Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff and the Vale of Glamorgan

Salary: £30,450.00

Hours: 37.5

Closing date: 06/02/2026

If you are looking for job satisfaction and a work life balance, then look no further!

This is an exciting opportunity to join an established company, learn new skills and help deliver high quality Housing adaptations and building works across Cardiff and the Vale of Glamorgan.

Housing adaptations can significantly improve a person’s independence and quality of life, enabling them to do the things that matter to them, restoring confidence and promoting improvements in health and well-being.

We are seeking to recruit a Multi Skilled Operative, with a wet trade / groundworker background to carry out a range of adaptations, repairs, maintenance and building work in domestic dwellings, to support the work of ‘Care & Repair Cardiff and the Vale’ and to help the charity to achieve its vision.

All works are to be completed adopting a right first-time approach, in a customer focused manner, within agreed target time scales and to the satisfaction of the customer.

• Salary: £30,450.00
• Location – Cardiff and the Vale of Glamorgan
• 37½ hours per week (flexible working)
• Permanent contract
• 25 days annual leave (plus bank holidays)
• An additional days leave for every full year worked (first 5 years)
• Occupational sick scheme
• Access to Health care package
• Company Vehicle
• Company Uniform

If this post is of interest to you, please contact us to request an application pack; we would love to hear from you.

For further information and an application form please contact us on or admin@crhis.org.uk. We look forward to hearing from you.

Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff (with options for hybrid working arrangements)

Salary: £28,538

Closing date: 06/02/2026

Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff and the Vale of Glamorgan

Salary: £30,450.00

Closing date: 06/02/2026

Agency: Care & Repair in Powys

Location: Home based with daily travel across Powys

Salary: 28,453

Closing date: 09/02/2026

Agency: Newport Care & Repair

Location: Newport

Salary: Voluntary role but out-of-pocket expenses will be reimbursed

Closing date: 31/01/2026

Notifications

Latest Vacancies

Work with us

Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.

We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.

Floating Outreach South Support Worker - Full-time Hours

• Adult Social Care
• Permanent
• Full time - 37.5 hours per week (Candidate needs to be fully flexible)
• B0399-7741491

• Floating Outreach South
• Leeds
• £23,873.60 pa
• 30/01/2026 23:59

Job overview

Main duties of the job

· Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.

· Respectful - Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.

· Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.

· Understanding - Where required you may be asked to provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.

· Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client.

Working for our organisation

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed job description and main responsibilities

As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions.

Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

· Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.

· Each one of our clients is different and has different needs and no two days will ever be the same.

· Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.

· Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.

· Carry out a range of household duties in accordance with the needs of the client including cooking, cleaning, laundry, and other domestic duties as required.

· Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.

· Understanding of the importance of maintaining accurate written and numerical records

· Ability to undertake a wide range of personal care and domestic duties (specific to each service)

· Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability

· Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.

· Able to work cooperatively as a team member.

· Able to liaise and communicate effectively with carers, families, inspectors...

Customer Resolution Specialist

We are looking for a Customer Resolution Specialist to join Ecclesiastical Planning Services based at our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 204548

About the role

Ecclesiastical Planning Services, are looking for a Customer Resolution Specialist to join our Gloucester office.

In this role you will support the Head of Compliance & Risk (SMF16) and the Compliance & Risk Manager (Compliance & Risk Management) with the ongoing handling and management of customer complaints. You will be the lead investigator of complaints, liaising between business stakeholders and complainants.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Manage the full complaints process, including logging, acknowledging, investigating impartially, and producing fair written responses within regulatory timescales.

• Maintain accurate, audit‑ready records and ensure all complaint handling complies with FCA rules and internal procedures.

• Communicate professionally with stakeholders, including customers, funeral directors, senior management, and the Financial Ombudsman Service.

• Identify risks, trends, and root causes, escalating serious issues, reporting breaches, producing MI, and recommending or carrying out remedial actions.

• Support wider business needs, contributing to a positive team environment and assisting with pricing, product matters, and cross‑department collaboration.

What you'll need to have

• Excellent knowledge of customer services and complaints handling within financial services

• Experience of investigating complaints and writing complaint responses

• Experience of managing and influencing internal and external stakeholders, at all levels.

• The ability to build collaborative, productive relationships.

• Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.

• Competent IT and data skills (including Microsoft Office).

• Understanding of data protection and importance of confidentiality.

• High levels of personal organisation and accuracy, with the ability to manage own workload.

What we offer

• A competitive salary - let's discuss it

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme between 6% and up to

  24%

• 25

  days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay