Outreach Support Worker

• Full Time
• Cambridge, Cambridgeshire
• 4th May 2026

Website Cambridge Women's Aid

Outreach Support Worker

Join Our Team as an Outreach Support Worker at Cambridge Women’s Aid.

• Location: Cambridge
• Position: Outreach Support Worker
• Organisation: Cambridge Women’s Aid (CWA)
• Hours: 30-37 hours per week, to be agreed with the successful candidate
• Salary: £28,608 to £32,046 for a 37-hour week

About Us:

CWA is dedicated to providing life-changing support and safe accommodation to women and children experiencing domestic abuse. We are very passionate about our work and we are immensely proud of the support we have offered in Cambridge since 1977. We are seeking a resourceful and motivated outreach support worker to help deliver our life-saving community support to survivors of domestic abuse.

The Role:

As an Outreach Support Worker, you will provide practical and emotional support to women in the community who are experiencing or recovering from domestic abuse, delivering one‑to‑one and group support, assessing risk, developing safety plans, and offering advocacy to help survivors access housing, legal, welfare, health, and other essential services. The role involves maintaining accurate case records, working collaboratively with colleagues and partner agencies, upholding strong safeguarding and confidentiality standards, and contributing to a high‑quality survivor‑centred service based on feminist values. You will be directly responsible to the Outreach Manager and will work as part of a small, highly supportive team which includes the Outreach Manager and three part-time Outreach Support Workers.

Benefits of the Role:

• Generous annual leave:Enjoy a good annual leave allowance of 25 days per year plus bank holidays, with an extra holiday purchase scheme and additional leave days for long service.
• End of year bonus:Receive a bonus at the end of the year as a token of appreciation for your hard work.
• Pension scheme:Benefit from a salary exchange scheme for pension on top of the standard workplace pension.
• Clinical supervision:Regular clinical supervision to support your professional well-being and reflective practice.
• Supportive team:Work in a well-connected and supportive all-women team environment, with experienced and passionate colleagues.
• Job satisfaction:Experience high levels of job satisfaction through making a positive impact in the lives of women and children, within a team that values your ideas for innovation and service development.
• Professional development:Access high-level training and continuing professional development opportunities.
• Time off in lieu:We ensure that all extra hours worked are paid or given back through time off in lieu.

What We’re Looking For:

We’re seeking a compassionate, resilient, and highly motivated individual with experience supporting women affected by gender-based violence. You’ll be able to build trusting, professional relationships, assess risk, and empower survivors to make informed choices. Strong communication, organisational skills, professional boundaries and the ability to work both independently and as part of a team are essential, along with a commitment to trauma-informed support, confidentiality, and anti‑discriminatory practice. If you’re calm under pressure, adaptable, and passionate about supporting survivors, we’d love to hear from you.

We are keen to encourage applications from all women and in particularly from women from minoritised and racialised communities, and women looking to build a career in this field. We value women who can show they have the right approach and attitude for this work, so even if you are not sure if you meet all the criteria, please get in touch with us to express your interest.

Application Process: To apply, please download a copy of our application pack from the URL below.

To apply for this job please visit cambridgewa.org.uk.