JOB DESCRIPTION Sessional Team Leader - South West Safe Haven Reports To: Service Manager Location: Eastleigh Salary Range: £15.36 per hour (plus enhancement for the unsocial hours). Purpose: Ensure effective day to day operations working closely with the Service Manager, enabling our services to run smoothly and respond to service-user needs. The service offers support to people experiencing, or at risk of, a crisis delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust. Principal Accountabilities: Provide effective support, development, supervision and appraisal of team members ensuring that their work meets the required standards. Manage the day to day operational requirements of the service to ensure it runs smoothly and effectively, meeting Solent Mind quality standards. Work with people who engage with the service, where appropriate. Ensure our service users are appropriately supported, with safeguarding and risk assessment processes. Proactively seek out ways to develop the service in conjunction with the Service Manager. Assist the Service Manager in the engagement of service users and community voices on the design and operation of our service, seeking regular feedback. Work in partnership with clinical and community services to achieve the best outcomes for the service and people that use it. Ensure effective service monitoring and day to day oversight through the collection of information and producing relevant reports as requested by the Service Manager e.g. data or KPI. Work with the Service Manager to ensure the building is welcoming to all, whilst also meeting our health and safety obligations. Share and implement learning with colleagues across Solent Mind. General: Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety. This list is non exhaustive and other duties may be required to meet the needs of Solent Mind. Page 1 of 2 PERSON SPECIFICATION Sessional Team Leader - South West Safe Haven Requirement Essential or Desirable Qualifications/Education/Training: (Minimum standard of education and professional qualifications (RQF level) required to achieve the purpose of the job to a fully satisfactory level) Minimum of level 3 qualification or equivalent, or capability and willingness to work Essential towards Experience: (What type and depth of experience is required to perform the duties to a fully satisfactory level) Experience of supervising a team of staff Experience of working with people who may be vulnerable with diverse and complex needs Experience of working with IT systems including Customer Relationship Management Systems Essential Essential Essential . Knowledge/Skills/Competencies: Understanding of the impact of mental health issues on individuals and Essential communities. Ability to problem solve and introduce and embed new ways of working Awareness of safeguarding, equality, diversity and inclusion issues Ability to self-reflect and learn from experience and specific situations Excellent IT & Digital skills (MS Office and Customer Relationship Management Systems) Excellent communication skills both verbal and written Understanding of or lived experience of mental health issues Other: Commitment to Solent Mind’s values. Commitment to Solent Mind’s Equal Opportunities and Diversity and Inclusion policies. Willingness to undergo a relevant DBS Check if required. Essential Essential Essential Essential Essential Essential Essential Essential Essential Date job originated: 20/4/2022 Date job reviewed: 23 September 23 Reviewing Manager: Sally Arscott Page 2 of 2