Volunteer Co-Ordinator

               JOB DESCRIPTION

                                    Volunteer Co-Ordinator

(Southampton)

Reports To:

Service Manager (Southampton Wellbeing)

Direct Reports:

  Volunteers

Location:

Mayfield Garden centre and 28 The Avenue

Hours:                               22 hours per week

Salary Range:

£15,997.57 to £17,576.22 per annum (£26,905 to £29,560 full-
time equivalent) – Solent Mind Band C

Contract:

Permanent contract

Purpose:

To  manage,  recruit  and  support  a  team  of  volunteers  to  support  delivery  of  our  services  in  the
Southampton area.  This includes our Mayfield Garden Centre, Wellbeing and Peer Support services
as well as supporting wider service leads to identify opportunities for volunteer role development.

Principal Accountabilities:

  Work with teams, leaders and stakeholders to identify opportunties for volunteer role creation and

development.

  Lead  on  the  recruitment  and  induction  of  volunteers  across  the  services  in  line  with  charity
processes, including outreach work and establishing relationships with relevant community groups
and organisations.

  Ensure volunteers are appropriately supported in their roles, including providing regular group and

1:1 supervision and reflection sessions.

  Link in with the Solent Mind Volunteering Lead to ensure volunteers are offered a consistent and
appropriate level of support and can benefit from relevant learning and development opportunities.

  Link in with the Lived Experience Participation Manager to support the development of pathways,
through the peer support training programme, into volunteering opportunities for people who have
accessed support from services.

  Ensure  volunteers  understand  and  comply  with Solent  Mind  safeguarding,  health  and  safety  and

risk assessment policies and processes.

  Liaise  with  Managers  and  the  staff  team  to  ensure  the  integration,  support  and  supervision  of

volunteers within the wider team.

  Celebrate the contribution and achievements of volunteers and the groups and activities they are

supporting.

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  Collect, analyse and report on data in relation to the service, ie engagement, time volunteered and

impact.

  Contribute to service monitoring, evaluation and reflection in line with project guidelines.

  Act  as  an  advocate  for  volunteers  and  volunteering  within  and  beyond  Solent  Mind,  including

attendance at relevant meetings and stakeholder groups.

  Proactively seek out ways to develop services through volunteering opportunities.

  Support  the  engagement  of  volunteers,  service  users  and  community  voices  on  the  design  and

operation of our service, seeking regular feedback.

  Share and implement learning with colleagues across Solent Mind.

General:

  Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding

and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind.

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PERSON SPECIFICATION
                                                             Volunteer Co-Ordinator

Requirement

Essential
or
Desirable

Qualifications/Education/Training: (Minimum standard of education and professional qualifications
(RQF level) required to achieve the purpose of the job to a fully satisfactory level)

  Minimum of level 3 qualification or equivalent, or capability and willingness to work

Essential

towards

Experience: What type and depth of experience is required to perform the duties to a fully satisfactory level

  Experience of volunteering or working with volunteers

  Experience of working with people who may be vulnerable with diverse and complex

needs

  Experience of working with IT systems including Customer Relationship Management

Systems

  Experience of managing or supervising paid staff or volunteers

  Experience of working within a mental health service or setting

Knowledge/Skills/Competencies:

  Understanding of the impact of mental health issues on individuals and communities

  Ability to problem solve and introduce and embed new ways of working

  Understanding of the value of volunteering to the community, organisation and

individual

  Awareness of the benefits and challenges to volunteering

  Awareness of safeguarding, equality, diversity and inclusion issues

  Ability to self-reflect and learn from experience and specific situations

  Excellent IT & Digital skills (MS Office and Customer Relationship Management

Systems)

  Excellent communication skills both verbal and written

  Own lived experience of mental health issues

Other:

  Commitment to Solent Mind’s values

  Commitment to Solent Mind’s Equal Opportunities and Diversity and Inclusion policies

  Willingness to undergo a relevant DBS Check if required

  Willingness and ability to travel within the local area

  Ability to work occasional evenings and weekends

Date job originated: May 23
Date job reviewed: Jan 26
Reviewing Manager: Michelle Playle

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