Sessional Team Leader - South West Safe Haven

SOLENT MIND

Eastleigh

Full-time

JOB DESCRIPTION

Reports To:

Service Manager

Location:

Eastleigh

Salary Range:

£15.36 per hour (plus enhancement for the unsocial hours).

Purpose:

Ensure effective day to day operations working closely with the Service Manager, enabling our services
to run smoothly and respond to service-user needs.
The service offers support to people experiencing, or at risk of, a crisis delivered in partnership between
Solent Mind and Southern Health NHS Foundation Trust.

Principal Accountabilities:

 Provide effective support, development, supervision and appraisal of team members ensuring

that their work meets the required standards.

 Manage the day to day operational requirements of the service to ensure it runs smoothly and

effectively, meeting Solent Mind quality standards.

 Work with people who engage with the service, where appropriate.

 Ensure our service users are appropriately supported, with safeguarding and risk assessment

processes.

 Proactively seek out ways to develop the service in conjunction with the Service Manager.

 Assist the Service Manager in the engagement of service users and community voices on the

design and operation of our service, seeking regular feedback.

 Work in partnership with clinical and community services to achieve the best outcomes for the

service and people that use it.

 Ensure effective service monitoring and day to day oversight through the collection of

information and producing relevant reports as requested by the Service Manager e.g. data or
KPI.

 Work with the Service Manager to ensure the building is welcoming to all, whilst also meeting

our health and safety obligations.

 Share and implement learning with colleagues across Solent Mind.

General:

 Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding

and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind.

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PERSON SPECIFICATION

Sessional Team Leader - South West Safe Haven

Requirement

Essential
or
Desirable

Qualifications/Education/Training: (Minimum standard of education and professional
qualifications (RQF level) required to achieve the purpose of the job to a fully satisfactory
level)

 Minimum of level 3 qualification or equivalent, or capability and willingness to work

Essential

towards

Experience: (What type and depth of experience is required to perform the duties to a
fully satisfactory level)

 Experience of supervising a team of staff

 Experience of working with people who may be vulnerable with diverse and

complex needs

 Experience of working with IT systems including Customer Relationship

Management Systems

Essential

Knowledge/Skills/Competencies:

 Understanding of the impact of mental health issues on individuals and

Essential

communities.

 Ability to problem solve and introduce and embed new ways of working

 Awareness of safeguarding, equality, diversity and inclusion issues

 Ability to self-reflect and learn from experience and specific situations

 Excellent IT & Digital skills (MS Office and Customer Relationship Management

Systems)

 Excellent communication skills both verbal and written

 Understanding of or lived experience of mental health issues

Other:

 Commitment to Solent Mind’s values.

 Commitment to Solent Mind’s Equal Opportunities and Diversity and Inclusion

policies.

 Willingness to undergo a relevant DBS Check if required.

Essential

Date job originated: 20/4/2022
Date job reviewed: 23 September 23
Reviewing Manager: Sally Arscott

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Sessional Team Leader - South West Safe Haven