Senior Wellbeing Advisor

               JOB DESCRIPTION

Senior Wellbeing Advisor

Reports To:

Wellbeing Co-Ordinator / Wellbeing Manager

Direct Reports:

  Volunteers / Student Placements

Location:

 Marcella House, Hythe

17.5 hrs to include every other Saturday or 35 hours to include
every Saturday, hours must include a Tuesday and
Wednesday

£24,975 to £26,905 pro rata per annum (Solent Mind Band B)

Permanent

Hours:

Salary:

Contract:

Purpose:

Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Fareham
and Gosport and the New Forest. This post is based in the New Forest locality. The Wellbeing services
provide  a range of support, including 1-1s,  courses and workshops  delivered both within the centres
and via digital platforms.

The  Senior  Wellbeing  Advisor  will  support  clients  through  1-1  assessments,  facilitating  educational
courses and social/activity groups, with the aim of enabling people to achieve their goals in a person-
centred and inclusive approach.

Principal Accountabilities:

To  undertake  assessments  and  reviews  with  clients  to  enable  service  users  to  better  manage  their
mental health and wellbeing and to support their recovery.

To facilitate structured workshops and courses alongside other members of staff/volunteers, including
those from other wellbeing services and partner organisations, either face-to face or on digital platforms.

Key Duties

  To  welcome  people  into  the  service,  and  to  create  an  environment  which  is  both  relaxed  and

purposeful. This may be within the centres or via digital platforms.

  To  respond  to  initial  contacts  to  the  service,  either  by  phone,  email  or  in  person,  and  to  provide

appropriate information.

  To undertake initial assessments, either in person or by phone, and to identify agreed goals within

a Wellbeing programme.

  To deliver structured recovery-focused groups (ie Decider Skills, Anxiety Management, Self Esteem)

either within the Centres or via digital platforms such as Zoom.

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  To support the service user to obtain information and advice that will assist them in the achievement

of identified goals.

  To  encourage  service  users  to  access  local  community  facilities  and  relevant  on-line  resources

which may help to maintain their wellbeing.

  To undertake reviews of service users’ progress towards their identified goals.

  To share with other staff of the Wellbeing Centres and other agencies as appropriate information

regarding the service users’ wellbeing in line with Solent Mind policies and procedures.

  To maintain records in line with Solent Mind policies and procedures, including inputting data to the

service CRM system.

  To ensure that any income and expenditure is recorded and receipted in accordance with financial

procedures and within delegated authority levels.

  To  attend  relevant  meetings  related  to  the  provision  and  delivery  of  Wellbeing  services  and  to

feedback relevant information to the Managers, Co-Ordinator and other staff.

  To provide assistance and mentoring to volunteers and students when required, in agreement with

Co-Ordinator/Managers.

  To identify innovative ways of developing and improving the service.

Internal and External Liaison

  Share appropriate information under Solent Mind’s Confidentiality and Risk Assessment Policy.

  Develop and maintain good working relationships with associate organisations which share the

building.

  Develop and maintain good links with other providers and promote ways to maximise partnership

working and increase our positive impact to local communities.

  To attend relevant meetings/conferences/events and undertake training in line with the requirements

of the post.

  Attend staff meetings, supervision, case supervision and appraisal meetings as required.

General:

  Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and

health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

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PERSON SPECIFICATION
Senior Wellbeing Advisor

Qualifications/Education/Training:

Requirement

Essential
or
Desirable

Educated to a minimum level 2 standard or extensive relevant experience

Essential

Experience:

Experience of working with vulnerable people with diverse needs

Experience of working in a mental health setting

Experience of assisting with, or of delivering, courses/group sessions

Personal experience of mental health issues

Knowledge/Skills/Competencies:

Ability to work on own initiative and within a team

Ability to manage risk and conflict

Good written and verbal communication skills

Good I.T. skills, including digital platforms

Ability to self-reflect and learn from experience and specific situations

Having a positive and inclusive attitude to people from diverse backgrounds,
characteristics, and abilities

Good local knowledge or the ability to research and identify appropriate community
resources

Other:

Commitment to Solent Mind’s values

Commitment to Solent Mind’s Equal Opportunities and Diversity and Inclusion Policies

Willingness to undergo a relevant DBS Check if required

Ability to work flexible hours if required

Date job originated: January 2015
Date Job Reviewed: May 2025
Reviewing Managers: Mai Brillet

Essential

Desirable

Essential

Desirable

Essential

Desirable

Essential

Essential

Essential

Essential

Desirable

Essential

Essential

Essential

Desirable

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