BLYTHSWOOD JOB DESCRIPTION and PERSON SPECIFICATION

1. JOB IDENTIFICATION

Job Title:

Sorter / Shop Assistant

Reports to:

Missional Shop Manager

Place of Work:

Inverness Harbour Road Shop

2. JOB PURPOSE

To contribute to the success of the shop by processing donated goods, maintaining high standards of
presentation and customer service, and assisting in the day-to-day operation of the shop. The role plays
a key part in maximising income, supporting volunteers, and promoting Blythswood’s mission and values.

3. ORGANISATIONAL POSITION

Head of Retail UK

Scotland Area Retail Manager

Missional Shop Manager

Sorter / Shop Assistant

4. BLYTHSWOOD’S VISION AND MISSION

Our Vision
To see people’s lives being changed for good and forever as they are released from poverty, trauma and
exploitation, and receive eternal life through the saving power of Jesus Christ.
Our Mission
To show God’s love, and offer the compassion, relief and hope that can change lives for good and
forever.
-  We bring good into times of crisis and extreme poverty through acts of kindness and the provision of

immediate relief.

-  We help people to change their longer-term futures for good through education and rehabilitation.
-  In all our work, we seek to tell people of God’s love in sending his only Son, Jesus, so that those who
believe in him might not perish but have everlasting life (John 3:16). This is the good news that can
change lives forever.

We believe we can have the greatest impact for good by reaching out to people who are experiencing the
greatest disadvantage. Working with local partners who understand the needs of their communities, we
have opportunities to serve people in parts of Eastern Europe, Asia and Africa.

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5. MAIN TASKS, DUTIES AND RESPONSIBILITIES

Job-Related
1.  Receive, sort and process donated goods safely and efficiently, separating saleable stock,

recycling and waste as directed.

2.  Assist with pricing, displaying and selling goods to maintain high stock quality and presentation

standards.

3.  Provide excellent customer service, ensuring customer needs are met and promoting the Gift Aid

scheme.

4.  Operate the till competently, including reconciliation, banking and handling Gift in Kind goods.
5.  Open and close the shop as required, deputising for the Shop Manager when necessary.
6.  Maintain security of premises, stock and cash, and support authorised fundraising campaigns in-

store.

7.  Minimise waste and maximise reuse/recycling in line with Blythswood’s environmental

commitments.

8.  Contribute to continuous improvement of shop performance and customer experience.
9.  Support cover in other Blythswood shops as required.

Staff-Related
10. Work collaboratively with colleagues and volunteers, supporting and guiding them as appropriate.
11. Follow Blythswood’s procedures manual and uphold the Christian ethos of the organisation.

Standards
12. Maintain a safe and clean working environment in line with Health & Safety policy and good
housekeeping practice.
13. Report problems, incidents, accidents or concerns promptly to the Shop Manager.
14. Ensure safe handling of high-risk goods.
15. Identify and communicate training needs for self, colleagues and volunteers.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as
required by your changing role within the organisation and the overall business objectives of the
organisation.

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6. COMMUNICATIONS AND RELATIONSHIPS

Within the Organisation
•  Head of Retail UK
•  Scotland Area Retail Manager
•  Shop Manager / Assistant Manager
•  Delivery/collections van driver
•  Head office warehouse, administration and finance staff
•  Staff and volunteers at shop.

Outwith the Organisation
•  Customers
•  Other local community organisations.

7. PERSON SPECIFICATION

   QUALIFICATIONS, SKILLS AND EXPERIENCE

Essential

1.  Ability to work independently and as part of a team
2.  Health and safety awareness
3.  Adequate numeric skills
4.  To be fit for heavy lifting and prolonged standing

Preferred

1.  Knowledge of current fashion
2.  Knowledge of household items, toys etc

OTHER REQUIREMENTS

1.  Empathy with the Christian ethos of Blythswood Care
2.  Exceptional ability to relate to and develop constructive relationships with people from all

backgrounds

3.  Ability to remain focussed under pressure
4.  Progressive attitude to learning and an ongoing willingness to adapt and change in line

with the evolving nature of the organisation

5.  Commitment to safeguarding and willingness to undergo relevant checks

Blythswood reserves the right to shortlist on the essential criteria only or on the essential and
preferred criteria as identified in the Person Specification as may be appropriate.

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8. JOB DESCRIPTION ACCEPTANCE AND AGREEMENT

I confirm that I have read and understood this job description and agree that it accurately reflects the
responsibili...

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JOB TITLE

REPORTS TO

PRIMARY LOCATION

Jobs First Development and

Jobs First

Social Bite

Support Worker

(M&B London)

Programme Co-Ordinator

448 Strand

London WC2R 0QU

PURPOSE (Why the role exists)

To work alongside Programme Co-Ordinator to successfully deliver Social Bite’s Jobs First

Programme for people affected by homelessness. To support people in work. To build on an

existing relationship with a leading hospitality partner building relationships across their

portfolio of sites.

This role involves a considerable amount of travel, comprising at least 80% of your working

week (travel can be expected on a daily basis, on occasions). You will be expected to travel

to Scotland at least once a month, and as necessary, as well as being flexible and willing to

travel across Central London being reactive to the needs of the candidates and / or

business you support.

KEY OBJECTIVES
•  To build positive relationships with people affected by homelessness that will lead to

securing work opportunities with a leading hospitality partner.
•  To provide a trauma informed support for people you work with
•  To build local level relationships with site managers to build brand awareness with the

partnering employer.

•  To engage with external charities and build referral pathways for people affected by

homelessness.

•  To gain in depth understanding of Mitchells and Butlers recruitment and training process
and to ensure that the Jobs Frist programme works within the company operations.
•  To develop an understanding of the barriers faced by people affected by homelessness

in London in the context of employment and employability.
•  To continue development of the Social Bite’s profile in London

ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER

JOB CONTEXT

Jobs Frist Employee Support:
•  To provide effective support to Jobs First employees:

o  To link with candidates prior and during recruitment process, including support pre

and during interviews

o  To provide feedback to unsuccessful candidates and explore support options
o  To carry out initial assessment that will inform support planning
o  To carry out support meetings
o  To build rapport to ensure you create a trusting relationship with people that you

support.

o  To set up support plans and regular reviews
o  To facilitate Feedback Loop meetings
o  To have a case load of at least 10 people at a time

Employer Support
•  To liaise with the Programme Co-Ordinator (Jobs First) to provide effective support to

Jobs First employers:

o  To facilitate training sessions for unit managers
o  To assist with the recruitment process (to assist with job advertising, shortlisting

process, setting up interviews)

o  To facilitate quarterly reviews with unit managers
o  To facilitate Feedback Loop meetings with the JF employee and the line manager
o  To respond to crisis situations and requests for assistance (this where travel

element is crucial)

Partnership working:
•  To liaise with the Programme Co-Ordinator (Jobs First) to build effective partnerships

with a leading hospitality partner

•  To use own initiative to build relationships with charity organisations:

o  To establish referral pathways for people affected by homelessness
o  To generate referrals from organisations and self-referrals and maintain ongoing

relationships

ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER

o  To generate local knowledge around charity partners, clubs, community

organisations, health organisations etc. to provide additional resources to people

you support

o  To liaise with local government (housing), Department for Work & Pension (job

centres) and National Health Service (GP, mental health support etc.)
o  To facilitate information sessions about Jobs First Programme with various

charities and directly with people affected by homelessness

Health and safety:
•  To follow Social Bite’s policies and procedures in terms of engagement with vulnerable

people affected by homelessness and/or poverty

•  To work to continuously improve Social Bite’s safe practice in relation to working with

people affected by homelessness and/or poverty

•  To participate in setting up safety plans for people that receive support and to co-create
risks assessments as part of the support plan process, to conduct regular reviews and

updates

Monitoring and evaluation:
•  To work alongside Director of Social Impact and Programme Co-Ordinator (JF) on

developing, improving, and implementing the monitoring system

•  To oversee data collection related to Social Bite’s Job’s First Programme
•  To compile written evaluation reports about your work that will feed into Social Bite’s

reporting cycle to Board and key funders

•  To apply the consistent use of the recording tools
•  To liaise with Communication Manager on producing, collecting and storing story telling

materials that will be used for various reports and showcasing Social Bite’s and

individual...

2026 Steward Job Description

Job Title:

Steward

Hours of Work:

TBC

Contract Type:

Fixed-Term from 26th September 2026 to 8th November 2026

Location of Work:

Pitlochry Town Centre
Faskally Woods
Blair Athol Distillery

Hourly Rate:

TBC per hour (This rate of pay will apply irrespective of age.)

The Enchanted Forest Community Trust is committed to being an Accredited
Member of Living Wage Scotland and our payment structure reflects our
values and pledge to this.

Responsible To:

Event Manager/Team Leader/Transport Manager

About the Enchanted Forest
The Enchanted Forest is a spectacular immersive art experience like no other.

Perfect for the whole family to enjoy and an outstanding evening out, it takes place in the beautiful Faskally
Wood, near Pitlochry, Highland Perthshire.

Delighting visitors for over two decades, more than 800,000 visitors have flocked to Scotland’s favourite
sound and light show in that time, making it an annual Autumnal mecca for families across the country.

The event has swept the board at a number of prestigious award ceremonies over its 20+ year history
including Best Cultural Event at the VisitScotland Regional Awards in 2018, Best Outdoor Festival at the
Scottish Outdoor & Leisure Awards 2017, Best Cultural Event at the UK Event Awards 2016, Scottish Rural
Award for Tourism & Hospitality in 2016, Scottish Thistle Award for Best event in 2015, the Event
Management Grand Prix, and Best Cultural Event at the Scottish Event Awards.

Visitors meet in Pitlochry where they are transferred by bus to the Enchanted Forest.  During their bus
transfer, visitors listen to recorded information, setting the scene for the enchantment that awaits them.

Upon arrival, visitors are met by our arrivals team who will safely escort them to the entrance of the forest
where they are free to follow the paths around Loch Dunmore to view the Enchanted Forest at their
leisure.

When our visitors are ready to leave, they are transferred by bus back to Pitlochry.

Role

This is an exciting opportunity to join our events team.  As a Steward you will play a key role in ensuring the
smooth and effective delivery of the event with the highest standard of customer care as well as ensuring
the safety and welfare of our visitors and your team members.

This is a customer facing role and you must have a passion for providing outstanding customer service and
have excellent interpersonal, communication and problem-solving skills to allow you to deal effectively
with customer enquiries and ticketing queries.

You will be allocated a team to work with and will be required to work on a rota basis which covers several
different areas within your team. All necessary training will be provided.

If successful for this role you will be allocated a team based on your experience and the requirements of
the show.

Key Responsibilities and Duties

           Forrest Steward Team
Faskally Forest
Reporting to Event Managers and Steward Team leader.

•  Attend a nightly team briefing for all Stewards to ensure all team members are aware of any

specific information or customer requirements.

•  Meet & greet all our visitors with enthusiasm and in a positive manner.
•  Offer an excellent level of customer service.
•  Engaging with our visitors, answering questions and queries, and offering additional information to

ensure they have an outstanding experience.

•  You will be required to manage your designated site area diligently and in line with all venue safety

procedures.

•  Report any identified hazardous situation(s), defective equipment or any health and safety

concerns or issues relating to areas that you see as unsafe or that may involve risk of serious injury
to visitors or team members to a Team Leaders/Event or Transport Manager as a matter of priority
and without delay.

•  Remain focused, diligent and motivated throughout the night ensuring that you are motivated and

working together as a team and delivering excellent safety, customer service.

•  Reporting of any incidents, accidents, risks or hazards must be recorded appropriately, and the
correct action taken in line with customer complaints procedure and/or Health and Safety
guidelines, procedures and regulations.

•  Deal with all customer enquiries, issues or complaints in a polite and calm manner.

Departures & Customer Services Team
Pitlochry Town Centre
Reporting to Transport Managers.

Role 1 - Departures

•  Attend a nightly team briefing to ensure all team members are aware of any specific information or

customer requirements.
Set up queuing system.

•
•  Ensure all signage is correctly place around departures area.
•  Meet & greet all our visitors with enthusiasm and in a positive manner.
•  Assist with queue management.

Scan all visitor tickets prior to departure.

•
•  Assist visitors onto Coaches if required.
•  Assist visitors to disembark from Coaches when they return from the Forest

Role 2 - Customer Services

•  Attend a nigh...

An exciting opportunity as a Chef has become available to join the team at Carnoustie Golf Links, as part of the Rookery Restaurant at our prestigious golf course.

​

This is a permanent position where the successful applicant will work an average of 40 hours a week (on annualised hours). In this role, evening and weekend work will be expected throughout your employment.

​

In this position, the successful candidate will work closely with the head chef and senior chefs in managing all areas of the kitchen. This will include menu and dish development, managing each section of the kitchen (when required), assisting with food purchasing (using Procure Wizard), ensuring the kitchen's compliance with food hygiene and health and safety legislations, supervising junior team members, assisting the head chef with any management duties and generally ensuring the highest level of standards are maintained to put the restaurant on the local food map.Essential Skills and Behaviours:
o First rate cooking skills with proven restaurant experience
o Have flair and be passionate about what you do
o Being a great team player
o Can maintain high standards of cleanliness and presentation in all back of house catering areas, and to act when improvements are required (e.g. cleaning, statutory documentation)
o Have a cool and calm demeanour during busy challenging circumstances
​

Some of our Benefits

• 3 Course 7 Day Golf Season Ticket
• Free uniform.
• Free meals on shift.
• A fair tips system – paid out Monthly.
• 31 days holiday allowance. (Pro rata).
• National HR Cherries Awards 'Wellbeing in the Workplace' Winner 2023
• National HR Cherries Awards 'Employer of Choice' Finalist 2022
• Matched workplace pension and 3x death in service assurance.
• Fantastic discounts in all areas of the business:
• 20% food discount in the Rookery restaurant
• 35% discount in the Pro Shop
• Employee assistance programme
• Christmas Day and New Years day off
• Guaranteed winter holidays over the festive period due to closure of the restaurant and kitchen for 2 weeks in January to provide our team with a well-earned break.
• Free on-site parking
• Fantastic career and development opportunities.

​

At Carnoustie, we pride ourselves on being a world leading golf destination, holding our values of Authenticity, Inclusivity, Sustainability and Innovation and Development at the heart of all that we achieve. Joining our team would mean upholding these values in all aspects of working life, striving to enhance our customer experience is every way possible.

Associate Trainer/Assessor Information Pack The Larder West LothianRegistered Charity SC042554 Company Number SC404466www.thelarder.orgFighting Poverty and Hungerwith Dignity.We recognise that education iscritical and food is empoweringin supporting disadvantagedpeople to transition fromsurviving to thriving. We solve tomorrow’s problems,today.ABOUT THE LARDERThe Larder is committed to creating a more equal and just Scotland through thealternative economic model of social enterprise and calling for a Scotland withoutpoverty, where everyone has the opportunity to achieve their full potential and theright to food is enshrined in Scots law. We are a social enterprise that combats poverty and hunger, through 4 key strands:01. TRAININGfor young people and adults who experience complexand multiple barriers to reaching their full potential.02. SOCIAL FOODproviding dignified responses to food insecurity andmaking sure no-one in West Lothian goes hungry03. ENTERPRISEprojects that create solutions to social problems,improving life chances, the creation of living wage jobsand generating surplus to support the charitable aims ofthe organisation.04. CAMPAIGNINGworking with other charities to call on Governments forsystemic changes that will eradicate poverty in Scotland .MISSIONMISSIONIt is our mission toempower the mostdisadvantagedchildren, youngpeople, adults andcommunities toimprove their lifechances, throughaccess to learning andgood food. OUR VALUES We live and breathe the values of Transformation, Compassion, Collaboration,Honesty and Quality, embedding these into every aspect of our organisation. TRANSFORMATIONWe believe in the power of learning and food to createchange for individualsCOMPASSIONWe make every effort to understand the feelings andemotions of every one of our beneficiaries.COLLABORATIONWe recognise the importance of working with others toachieve changeHONESTYWe act with honesty in leadership, decision making,policies and practice QUALITYWe provide high quality services supporting those mostvulnerable in society. ROLE PROFILEAbout The Larder The Larder West Lothian is a values-driven social enterprise and charity tackling poverty and inequalityby empowering people through learning, skills development, and meaningful work opportunities.Central to our approach is a human-rights-based philosophy: every learner has the right to access high-quality training, to be treated with dignity and respect, and to realise their full potential.We deliver strengths-based and needs-led vocational training across multiple sectors — includinghospitality, health & social care, and customer service — and integrate this learning with our widerservices, from community projects to social enterprise initiatives. This ensures learners gain confidence,practical skills, and real work experience while accessing the support they need to thrive.Our programmes are funded through a mix of grant-funded projects and contracts in schools,community settings, and with employers across West Lothian and wider Scotland. We measure successby positive, sustained outcomes, helping learners progress into meaningful employment, furthereducation, or other opportunities that enhance their autonomy, wellbeing, and life chances.Joining The Larder as a self-employed Trainer/Assessor means becoming part of a passionate, values-led team committed to innovation, social impact, and creating inclusive learning environments whereeveryone can succeed — regardless of their background.Role OverviewAs a self-employed Trainer/Assessor, you will play a key role in delivering a range of training,employability, and youth justice programmes across West Lothian and potentially neighbouringlocal authorities. Delivery will take place in our bespoke Training Academies in Livingston, inschools, and in community settings.You will design and deliver high-quality, inclusive learning experiences tailored to the needs ofyoung people and adults with complex barriers. Our approach is strengths-based and humanrights-informed, recognising that everyone’s circumstances are different and adapting our coursesto meet individual needs.Job Title: Contract:Trainer/Assessor AssociateSelf-employed, engaged on an as-and-when-required basis.Hours will vary depending on programme needs and availability. You will support learners to:Identify their strengthsBuild confidenceOvercome barriersMove into positive destinations such as employment, further education, or trainingWe value the dignity, rights, and agency of each learner, including those with additional supportneeds and neurodiverse learners, and work to ensure that all learners can fully participate andhave their voices heardJOB DESCRIPTIONManage the learner journey from nomination to progression, ensuring a positive, learner-centredexperience.Deliver engaging, inclusive sessions tailored to learner strengths, needs, and aspirations, in line withcurriculum and programme requirements.Support learners with personal, social, and...

SA379 - Professional Ice Coaches

Aberdeen Linx Ice Arena is looking for new Professional Ice Coaches to support the continued growth of its extensive Learn to Skate Programme.

Full-time and part-time coaching hours are available, working under Sport Aberdeen’s Service Level Agreement which offers Professional Ice Coaches access to various private ice coaching sessions in lieu of agreed hours undertaken to coach for its Learn to Skate Programme.

Job Code:

SA379

Post:

Professional Ice Coaches

Location:

Linx Ice Arena

Rate of pay:

£28 per hour

How to Apply:

To find out more information or to apply, click here

Duties

• To ensure the smooth operation of point‐of‐sale activities and customer service, presenting a high and positive profile to the public for all aspects of the company’s work;
• Ensuring sales targets achieved and, where possible, improved.
• Work collaboratively with the Marketing and other Departments in developing sales and promotion opportunities
• Promote feedback from staff and members of the public and conduct other research as necessary to promote excellent customer service and develop commercial success.
• To ensure that best customer care practice is adhered to at all times by all staff within the office;
• To be responsible for the financial management of the Box Office function including cash handling, invoicing and credit control, financial reporting, liaising with third parties including credit card processing and agencies;
• To monitor service standards and act on opportunities for improvements;
• To report in detail on sales figures, booking patterns and take up of any current special offers at Marketing Meetings;
• Co-ordinating and administrating bookings made by groups and access customers for all performances whilst maintaining the highest level of customer service.
• To adhere to the company’s company policies and procedures including Equal Opportunities and Health and Safety.
• To complete any general administration tasks required.

The ideal candidate will have the following qualities and skills:

• Highly organised individual with a good attention to detail
• Reliable and adaptable candidate with good communication skills
• Proven upselling/cross selling skills.
• Have customer service and/or retail/sales experience preferred.
• Ability and eagerness to engage with customers both over the phone and in person in a polite, professional, and personable manner.
• Ability to work effectively and flexibly as part of a team.
• A positive and determined approach, using initiative and working efficiently.
• Conscientious with meticulous attention to detail and high standards.
• Excellent verbal and written communication skills.
• High degree of computer literacy and familiarity with all forms of social media.
• Overall the successful applicant needs to be incredibly organised who is able to work hard and multi task in a fast paced environment.

Part time and Full time positions available

SA327 Professional Fitness Coaches (SE)

We’re looking to recruit Professional Fitness Coaches to work at Get active @ Jesmond, Get active @ Kincorth, Get active @ Northfield and Get active @ Sheddocksley.

In return for a monthly rental fee of £350 + VAT, you will be able to run your own fitness coaching business in our venues, with access to a large membership base and state of the art facilities.

To help build your business you’ll get your first month rent free, an advertising board on the gym wall, and the opportunity to take classes on our group exercise timetable.

We are looking for driven and passionate individuals with a current Level 3 Personal Trainer Qualification. If that’s you, then apply today!

Job Code:

SA327

Post:

Professional Fitness Coach (Self-employed)

Location:

Sport Aberdeen venues across Aberdeen City

Position available:

Self-employed – entering into a service level agreement with Sport Aberdeen

If you have any specific questions about the position, please contact Mark Wallace, Group Health and Fitness Retention Manager at MWallace@sportaberdeen.co.uk

How to apply:

Click here for an Application Form

Click here for an Equal Opportunities and Criminal Convictions form

The Alhambra Theatre seeks a part time creative Graphic Designer with experience in both print and electronic media. We’re looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs. The successful candidate should have an intimate understanding of how marketing campaigns work. We work in a fast-paced environment often to time scales and deadlines, so the ideal Graphic Designer will be able to hit the ground running as soon as possible. Ideal candidates should possess:

Bachelor’s Degree/HND in Design, Marketing or related discipline

Extensive experience with Illustrator, Photoshop and InDesign, specifically with mockups, web design and multimedia presentations

Working knowledge of CSS3, HTML5 and JavaScript

4+ years in professional commercial design, preferably with a marketing or creative agency

Experience working with WordPress templates

Adaptive design eye and skill

Excellent communication skills

Ability to absorb and apply constructive criticism from peers and clients.

Hours can be flexible, in the region of 8 hours per week. The successful candidate will be based in the Alhambra Theatre main office during these hours. Please submit your CV in the first instance to info@alhambradunfermline.com

Stramash Social Enterprise
Outdoor Practitioner Person Specification

Requirement

Essential

Desirable

Qualifications /
Education /
Training:

1. Qualified to at least SVQ level 3 or equivalent in
childcare or holds a teaching qualification; or has
relevant outdoor/environmental qualifications and is
capable of undertaking an SVQ level 3

1. Evidence of ongoing CPD and
training

2. Outdoor learning training

Experience:

1. Experience of working with children within the
age range 2 to 8 years

1. Experience of working with
children in an outdoor setting

2. Experience of planning and implementing
stimulating and productive play and learning
experiences for Early Years children

Knowledge:

1. Good working knowledge of the early level
within the Curriculum for Excellence

2. Good knowledge of outdoor learning, including
the underpinning history, ethos and processes, and
how it can be used to facilitate the development of
children

Skills &
Competencies:

1. Be familiar and effective in planning and
assessing within the Early Years setting

2. Excellent communication skills

3. Ability to represent the EL&F team in a
professional manner and to build positive
relationships with parents, childcare professionals
and members of the community

4. Ability to work effectively within a team and
collaborate with other team members

How
Assessed?
Application
form

Application
form and
interview

Application
form and
interview

1. Understands the approaches
taken in successfully developing
children in the desired outcomes of
the early level in Curriculum for
Excellence

Application
form and
interview

Personal Attributes:  1. Adaptable and enthusiastic team player and can

work on own initiative as well as under clear
supervision

Application
form and
interview

2. A passion for using the outdoors to develop the
whole person

3. Have a sense of fun and adventure and enjoy the
outdoors

Other:

1. Able to demonstrate knowledge and
understanding of and a commitment to the aims of
Stramash

1. Hold a UK drivers license that
includes D1 entitlement

Application
form and
interview

2. Computer literate

3. Demonstrate a willingness and ability to accept
responsibility and become involved in all aspects of
the EL&F life

3. Registered, or eligible to register, with either
SSSC or GTCS

4. Member of the PVG Scheme

February 2017

Tasked with operational delivery of exceptionally good customer care, including a key role as front-facing theatre representative. Reporting to the theatre management, this position will ensure all services comply with applicable legislation; including health and safety, licensing and environmental health as well as ensuring that all staff adhere to trust financial operations regulations and procedures.

Core General Duties and ResponsibilitiesGeneral

• Promoting the highest standards of customer service in the team
• Representing the company as duty manager ensuring the integrity of the Company’s Licences.
• Management of all event staff, including bar staff, front of house staff and stewards, and maintenance and cleaning staff.
• Supporting colleagues and managers in all aspects of safety, emergency and evacuation procedures as required 
• Ensuring that foyers and auditoria are always well presented. Being proactive and reactive in taking action to improve the presentation of our buildings including items that require input from other departments. 

Stock Control and Analysis

• Manage all sales activities, ensuring licence requirements and hygiene standards are rigorously adhered to.
• Ordering, receiving, costing profitability and receipts of all stocks in accordance with Company procedures.
• Arrange receipt of goods, checking stock receipts, recording / distribution of stock and authorising credit sales.
• Determining and monitoring controls for float issue, receiving nightly cash, and checking and banking activities, in line with company financial policy. Fully assist in and provide accurate information for regular internal and external stocktaking.
• Care of the beer cellar and stock rooms keeping them clean, tidy, safe and secure.
• Record, analyse and balance daily till sales.

Hospitality

• Setting up and running Hospitality or other functions.
• Liaison with outside caterers and events suppliers
• Supporting the Booker in the arrangements for conferencing, functions and event management of our venues.
• Preparation of information for credit sales for both internal and external customers

Commercial Development and Promotion

• Establish sales targets to be achieved and ensure these are achieved and, where possible, improved.
• Work collaboratively with the Marketing and other Departments in developing sales and promotion opportunities
• Develop product selection and promotion 
• Supporting other departments in the devising and development of retail campaigns for the Trust’s bars and trading activities, based on main stage programme and being active in the creation of promotional sales strategies to maximise profit 
• Promote feedback from staff and members of the public and conduct other research as necessary to promote excellent customer service and develop commercial success.

Salary commensurate with experience. Please email CV and covering letter to  info@alhambradunfermline.com