Housing Support Worker - Doncaster

Department

Doncaster Complex Needs

Employment Type

Full-Time, Permanent

Minimum Experience

Experienced

Compensation

£25,715.00

Housing Support Worker – Doncaster

At Target Housing, we believe everyone deserves the opportunity to live independently and thrive. As a charity and registered social landlord with over 30 years of experience, we’ve seen first-hand how stable accommodation and compassionate support can transform lives. We work in a psychologically informed and trauma-informed way, empowering people to build independence, achieve their goals, and positively contribute to their communities.

About the Role: As a Housing Support Worker, you’ll play a vital role in supporting individuals with complex needs to maintain their tenancies and move towards independent living. You’ll manage your own caseload, working closely with residents in their homes to develop personalised support plans and risk assessments, helping them set and achieve realistic goals. This is a rewarding, people-focused role where building trust and positive relationships is at the heart of everything you do.

Main Duties:

Supporting residents as they move into and out of accommodation
Developing and reviewing person-centred support plans and risk assessments
Acting as a keyworker, providing guidance, encouragement, and practical support
Helping residents manage finances, maximise income, and access benefits
Supporting residents to understand their tenancy rights and responsibilities
Encouraging and motivating individuals to achieve personal goals
Monitoring tenancy compliance, rent payments, and property condition
Liaising with external agencies (e.g. Probation Service, local authorities)
Supporting residents to resolve conflicts and build positive relationships
Contributing to resident activities and community engagement
Maintaining accurate records in line with organisational and confidentiality policies
Working collaboratively with colleagues across Target Housing

What We’re Looking For: Someone who is compassionate, organised, and resilient, with a genuine passion for supporting vulnerable people.

Knowledge & Experience:

Understanding of services for vulnerable groups
Experience or knowledge of supported housing
Awareness of welfare benefits systems
Understanding of risk assessment and support planning
Basic knowledge of the UK judicial system

Key Competencies:

Customer Focus (Critical)
Integrity (Critical)
Teamwork (Critical)
Confidence & Judgement (Very Important)
Communication & Influence (Very Important)
Planning & Organisation (Important)
Technical Skills (Important)

What You’ll Need:

A full UK driving licence
Access to your own vehicle

Why Join Target Housing?

We value our people and are committed to helping you grow and succeed:

Excellent career development opportunities
Ongoing training and support
Mileage reimbursement
Access to Westfield Health & Lifetime Financial membership
Eligibility for a Blue Light Card
4% employer pension contribution
A supportive, inclusive culture with regular supervision and feedback
28 days annual leave (plus Bank Holidays), rising 1 day with every year of service up to 33 days.

Additional Information:

We welcome applications from all members of the community
This role is subject to Enhanced DBS clearance, references, and driving requirements
We may close this vacancy early if we receive a high volume of applications

📩 For more information, contact: claire.flint@targethousing.org.uk

Location

Doncaster, South Yorkshire

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