Mental Health Support Worker
Mental Health Support Worker
📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week
💷 £12.21 per hour
Make a Real Difference in Mental Health Support
Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!
We’re seeking a experienced Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.
Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health
The Role
Providing support to a gentleman within his own home, duties will include
-
Tending to all aspects of daily living, including personal care
-
Domestic Household Support (cooking, cleaning, and maintaining the home)
-
Support with budgeting and finances
-
Social Support, helping to engage in community and social activities
-
Family Support, assisting families in maintaining relationships
-
Medication Support
-
Liaison with Health Professionals and Social Care Professionals to ensure holistic care
-
In-house and out-of-house activities, including assisting with outings and interes
Various shift patterns including days, evenings, nights, weekends and sleep overs.
Day shift 8am - 9pm
What We’re Looking For
We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:
✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care
The post is subject to an enhanced DBS check
Why Work With Us?
At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:
🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know
Our Values
We are driven by our core values:
Respect – Honesty – Responsibility – Excellence
If you share these values and want to help us make a real difference in the lives of the people we support, apply today!
Ready to Make a Difference?
If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!
📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.
Information
- Reference:
LC1476084SouMHSW
Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.
Service – Scrutton Close & Newman Court, Oxford.
What You’ll Be Doing:
Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close & Newman Court! The Scrutton Close/Newman Court team focus on supporting clients within their own accommodation. Staff offer a high level of support, and work closely with clients to achieve their personal goals and gain increased independence before taking the next step in their journey.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
- Ability to follow health and safety procedures.
- Demonstrate respect for differe...
Mental Health Support Worker
Job Introduction
Do you see yourself working for a CQC rated outstanding service? Douglas House is proud to be one of only 6% highest rated mental health services in the UK and is part of Turning–Point, a leading Health and Social Care Organisation and a Registered Charity. We are located in a community setting near to Didsbury Village, Manchester with great transport links.
We care for 12 male and female service users, who experience severe and enduring mental health issues, offering therapeutic packages of mental health rehabilitation to those who are both informal and detained under the Mental Health Act.
Role Responsibility
Working alongside a full and varied multi-disciplinary team consisting of consultant psychiatrists, doctors, mental health nurses, art therapists, occupational therapists, psychologists, support workers, project workers, and peer support workers. You will develop therapeutic relationships with service users, and help them to develop appropriate coping strategies and skills for independent living. Douglas House is a unique environment that gets great results for its service users, and has a friendly, caring and inclusive team.
We operate a self-rostering system which means we can work around you and your commitments.
The Ideal Candidate
Health and social care experience or qualification would be desirable but we can support you to gain further qualifications whilst in post if you are the right person for the job. You must be an excellent communicator, be enthusiastic about giving good care and possess good people skills.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point
Mental Health Support Worker
Mental Health Support Worker
📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week
💷 £12.21 per hour
Make a Real Difference in Mental Health Support
Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!
We’re seeking a experienced Relief Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.
Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health
The Role
Providing support to a gentleman within his own home, duties will include
-
Tending to all aspects of daily living, including personal care
-
Domestic Household Support (cooking, cleaning, and maintaining the home)
-
Support with budgeting and finances
-
Social Support, helping to engage in community and social activities
-
Family Support, assisting families in maintaining relationships
-
Medication Support
-
Liaison with Health Professionals and Social Care Professionals to ensure holistic care
-
In-house and out-of-house activities, including assisting with outings and interes
Relief hours available - Various shift patterns including days, evenings, nights, weekends and sleep overs.
Day shift 8am - 9pm
What We’re Looking For
We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:
✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care
The post is subject to an enhanced DBS check
Why Work With Us?
At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:
🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know
Our Values
We are driven by our core values:
Respect – Honesty – Responsibility – Excellence
If you share these values and want to help us make a real difference in the lives of the people we support, apply today!
Ready to Make a Difference?
If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!
📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.
Information
- Refer...
Search & ApplyJob description
Job description
Mental Health Support Worker (3463)
We have an exciting opportunity for a Mental Health Support Worker to join our dedicated team in Neath Port Talbot. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.
This role is a permanent position. We currently have full time and part time contracts available.
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What You'll Do
As a Support Worker, you will:
- Support people to do the things they enjoy, try new experiences, and live good lives.
- Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.
- Encourage and support people to strengthen relationships with family, friends, and their community.
- Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.
- Listen to the people you support and support them to make choices about their lives.
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- 24 days' annual leave, plus bank holidays (increasing after 5 years' service).
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- A £300 employee referral scheme when you recommend someone to join us.
If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!
- Vacancy Type:Permanent
- Location:Port Talbot
- Postcode:SA13 2NF
- Full-time / Part-time:Full-time
- Salary:£26,770.77
- Closing Date:28 February 2026
Search & ApplyJob description
Job description
Mental Health Support Worker (3468)
We have an exciting opportunity for a Female Mental Health Support Worker to join our dedicated team in Neath. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.
This role is a permanent part time position. We currently have a 20 hour contract available, with options for overtime in our other services. The salary for this role is: £13,728 (FTE £26,770).
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What You'll Do
As a Support Worker, you will:
- Support people to do the things they enjoy, try new experiences, and live good lives.
- Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.
- Encourage and support people to strengthen relationships with family, friends, and their community.
- Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.
- Listen to the people you support and support them to make choices about their lives.
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- 24 days' annual leave, plus bank holidays (increasing after 5 years' service).
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- A £300 employee referral scheme when you recommend someone to join us.
If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!
- Vacancy Type:Permanent
- Location:Neath
- Postcode:SA10 7DW
- Full-time / Part-time:Part-time
- Salary:£26,770.77
- Closing Date:28 February 2026
Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.
Service – Rowan House & Morrell Crescent, Littlemore, Oxford
What You’ll Be Doing:
Response is looking for enthusiastic, caring people to join their dedicated teams at Rowan House and Morrell Crescent. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, m...
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offence, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
- Job Summary
-
Role: Senior Practitioner – Southwark Works
Salary £39,518 per annum
Hours: 37.5 per week
Location: Camberwell – London
Closing date: 25/01/2026
Interview date: 06/02/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Southwark Works Team.
Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
- Manage a team of Employment Support Workers, providing regular supervision and leadership on a day-to-day basis
- Compile and submit performance reports, carry out regular project evaluations, analysing data and presenting reports
- Provide person-centred and high-quality support to people in Southwark who are unemployed, supporting them to find work
- Manage an active caseload of clients, providing employment coaching support to help people achieve their employment goals
- Develop and maintain strong working partnerships with other managers and departments within the company, and with external organisations such as Southwark Council, Jobcentre Plus, GP practices, employment services, training providers, and community organisations
- Keep up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employment law in relation to people with mental health conditions
You will have:
- Knowledge and experience of providing support to people to find employment
- Experience of leading a high-performing team
- Excellent interpersonal skills and the ability to build and develop relationships with employers and other stakeholders
- Strong IT and administration skills, the ability to manage a caseload, record evidence and interpret data
- Effective time management skills to manage competing demands
- Experience in working creatively and problem solving to tackle obstacles
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Jo Hayward, Senior Practitioner at
Jo.Hayward@th...
Job reference:003939
Salary:£28,007 per annum
Closing date:27/01/2026
Employment type:Part time
Hours Per Week:20
Town Name:Ayrshire
Are you an experienced Health & Social care professional looking for an exciting new role where you can really shine? We've got a great opportunity for you!
We have an exciting opportunity for an organised and dedicated individual to join our fantastic team in Ayrshire as a Lead Practitioner (Team Leader) on a part-time (20 hours per week), permanent basis across services.The Role
As a Lead Practitioner, you'll demonstrate great communication, organisational and interpersonal skills and will lead and inspire your team of Support Practitioners.
You'll provide support, guidance and mentor your teams to ensure that they are professional, accountable, engaged and motivated resulting in them delivering first class, high quality care and support. Alongside our Service Lead, you’ll also contribute to ensuring that our service(s) are running within agreed budgets and in conjunction with our contractual requirements.For a full list of key responsibilities, please see our role profile attached to this advert.About you
What we'll need you to bring:-
- Knowledge of what it takes to run an effective service within the Health & Social Care sector
- A passion for and experience of delivering high quality, person-centred care and support
- Sound knowledge of SSSC Codes of Practice and Health & Social Care Standards
- Proven record of building and maintaining positive and professional relationships with supported individuals, their families and other stakeholders
- The ability to lead others and work collaboratively
- Great communication skills; both verbal and written
- A sound understanding of professional boundaries, accountabilities and responsibilities and how they relate to supporting vulnerable individuals
- A commitment to undertake and achieve a SVQ Social Services & Healthcare Level 7 qualification and PDA in Health & Social Care Supervision (if not already attained)
Due to the nature of this role, the successful candidate will need to have a full UK manual drivers licence with a years experience on the roads.
Shift patterns
As a Lead Practitioner, you will usually work during office hours Monday-Friday, however, there may be occasions where we will need you to be flexible to work evenings, sleepovers, waking nights and weekends due to the needs of our service. On call duties will also be part of your role on a rotational basis.
What makes Cornerstone a great place to work
Along with hosting our annual Star Awards to celebrate and recognise the impact and dedication of our colleagues and the achievements of the people we support, there's some other great perks that'll you receive when you join our team: -
- Your job actually changes and improves lives - you'll make a difference in your local community
- We have a culture of empowering our colleagues and teamwork
- No uniform - we wear our own casual clothes
- We fund up to £500 towards driving lessons
- We reimburse your yearly SSSC registration fees
- Access to funded qualifications through our SQA approved, award winning Training Academy
- Ongoing continued professional development and career progression opportunities
- Recommend a colleague bonus scheme
- Long service awards
- Access to a 24/7 independent employee assistance helpline
- 26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
- Family friendly leave options, including family, parental, bereavement and special leave
- Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few
Sound interesting? What are you waiting for? Apply today! We're waiting to hear from you.Have any questions? If you'd like to find out more, please contact Caroline MacDonald on 01294 311723.
Successful candidates will be required to join the Protection of Vulnerable Groups Scheme and have a commitment to working towards a relevant SVQ in Social Services and Healthcare with the support from our Training Academy.
We are looking...
Support Services Assistant Hours: 21 hours per week – Specified days: Monday and Tuesday 8.30am – 5pm, and Wednesday 8.30am – 12.30pm Term: Permanent Contract Location: Community Action Suffolk, Brightspace, Ipswich Salary: £23,868 FTE / £13,366.08 Actual Start Date: Immediate start Community Action Suffolk is seeking an enthusiastic and resourceful individual who has excellent customer and administration skills to support our diverse organisation. About us Community Action Suffolk (CAS) is a well-established and highly regarded infrastructure organisation for the Voluntary, Community and Social Enterprise (VCSE) sector. Our mission is to strengthen and champion community action in Suffolk by supporting the VCSE sector in its work. We exist to ensure the sector is supported, safe and sustainable. We provide (or signpost) whatever is needed behind the scenes to enable this, so the sector can concentrate on doing what it does best – making Suffolk an incredible place in which to live and work. CAS supports organisations in the sector to enable them to operate more effectively. We provide a voice for organisations and groups who may not otherwise be heard and represent their interests to the private and public sectors. About the role As a Support Services Assistant you will provide essential support in the running of our Brightspace reception as well as administrative support to the projects and services of the organisation. You will be a self-starter with the ability to use your own initiative and meet agreed deadlines. Good customer service, interpersonal and team working skills are essential, as is the ability to communicate clearly both verbally and in writing. You’ll be a meticulously organised person who thrives in a busy and productive working environment. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. What we offer You will work within a reputable charity which offers its employees benefits which include: • 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays • Up to 4% matched pension contribution • 2 days pro rata volunteering days to support volunteering in Suffolk • Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities • Company Sick Pay Scheme • Continued Professional Development for job related development • Family Friendly policies and practices • Tailored induction For more information please visit http://www.communityactionsuffolk.org.uk/vacancies/ for a copy of our recruitment pack. Closing date: 9.00am Monday 9th February 2026 Interviews will take place the week commencing 16th February 2026
Community Action SuffolkRecruitment PackSupport Services Assistant Dear ApplicantThank you for your interest in working for CAS and the role weare currently advertising.CAS is a diverse and responsive organisation and I am incrediblyproud to lead such a trusted and passionate team. Our enabling workhas such a positive impact on VCFSE organisations and thecommunities they serve.This application pack should provide you with all the information youneed about the role, as well an idea as to what CAS is all about,what we do and where we see our future.We achieve this through our high performing and motivated staffteam as well as our person centred approach to our work keepingpeople and communities at the heart of what we do. As well asmaking a difference in our communities you will find that the CASteam provide a friendly and collaborative environment to work in andno two days are the same.I hope that you will find this opportunity both interesting and excitingand will consider submitting an application to join us. Hannah Reid, Chief Executivewww.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkWelcome from Hannah Reid, ChiefExecutive of Community Action SuffolkAbout CASWe exist to ensure the sector is supported, safe and sustainable. We provide(or signpost) whatever is needed behind the scenes to enable this, so thesector can concentrate on doing what it does best – making Suffolk anincredible place in which to live and work. CAS supports organisations in thesector to enable them to operate more effectively. We provide a voice fororganisations and groups who may not otherwise be heard and representtheir interests to the private and public sectors. We do this throughconferences, workshops, events, specialist networks, and by consultation withthe sector. We work closely with a wide variety of partners from other sectorsincluding Suffolk County Council, Borough and District Councils, Town andParish Councils, Health and Police, along with partners from the privatesector such as New Anglia Local Economic Partnership and local businesses.All these parties have a vital role in improving the lives of people in Suffolkand by working together we ensure Suffolk is the best place it can be for allthose living and working here.www.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkOur VisionCommunity ActionSuffolk’s vision is thatSuffolk is a countywhere every communityaspires, thrives andgrows.Our MissionCommunity Action Suffolk’smission is to strengthen andchampion community action inSuffolk by supporting thevoluntary, community and socialenterprise (VCFSE) sector in itswork.www.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkOur values representwho we are, how we work, ouraspirations, purpose, & ourgoals.Chosen by our staff team, wereflect them in everything we doboth internally and externally.PersonCentredEnablingCollaborativeTrustedResponsiveCAS VALUESwww.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkThe role at a glanceHours - 21 hours per weekSalary - £23,868FTE, £13,366.08 Per annumStart date - Immediate startLocation - Office base - Community Action Suffolk, Brightspace,IpswichAccountable to - Buildings Supervisor Contract term - Permanent Closing date for applications - 09:00 Monday 9 February 2026thInterviews will take place week commencing 16th February 2026Please contact susan.butler@communityactionsuffolk.org.uk for any queries regarding your application JOB DESCRIPTION – Support Services Assistant JOB TITLE:JOB PURPOSE SALARY HOURS:MAIN DUTIES AND RESPONSIBILITIES To organise and co-ordinate the efficient running of Brightspace reception To provide friendly and welcoming support to staff and tenants at Brightspace byadministering room bookings, greeting and signing in visitors and informing theappropriate member(s) of staff Provide a prompt and clear telephone service, responding to incoming calls and ensuring calls and messages are directed to the appropriate department or individual, quickly, clearly and efficiently Answer or signpost customers email queries professionally, quickly and efficiently To invoice for room bookings and send reminders for unpaid invoices To set up and tidy away the rooms after meetings and replenish kitchen and room refreshments and supplies To deal with incoming and outgoing post To order building supplies and stationery and maintain stocklists To assist in weekly checking of fire alarms and maintenance of first aid boxes To carry out general housekeeping tasks to ensure reception area is clean and tidy Support Services Assistant LOCATION: Community Action Suffolk,Brightspace ACCOUNTABLE TO: Buildings Supervisor To organise and co-ordinate the efficient running of Brightspace receptionTo provide general administrative support to CAS projects and servicesTo be an ambassador for CAS supporting and prom...
Support Officer
Job Description
Job Title: Support Officer Contract Type: 1 year fixed term contract. Salary: £28,505.08 per annum Working Hours: 37.5 hours per week, full time Working Pattern: working on a rota basis covering various shifts 8-4,1.30pm-9.30.Monday to Sunday.Location: Greenwich Mental Health Service, Kent
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Support Officer
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways.
Some of your responsibilities will include:
• Carry out assessment to identify and prioritize needs
• Use SMART goal planning to provide needs led holistic support
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Provide a comprehensive support planning service to customers in line with the department’s policies, procedures, and approach.
• Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation
• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policiesAbout you
We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.We are looking for someone with:
• Experience of working with vulnerable people with a range of needs in a support capacity
• A genuine passion for working with people
• Good communication skills and the ability to engage with and respect the needs of vulnerable people
• Excellent team working skills with a creative flair and ability to think outside of the box.
• Housing sector knowledge including housing benefit applications
• Strong IT and social media skills to manage and maintain administration and recording systemsWhy Riverside?
One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and...
Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters
As a Support Adviser, you’ll provide high‑quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.
Every conversation is unique, and each one has real impact.
You’ll join a collaborative and resilient team who are committed to person‑centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.
You’ll bring experience in information‑giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact‑centre systems and Microsoft 365 is important, but full training and ongoing support are provided.
Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.
If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you.
Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hubfor discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.
Support Adviser
Northampton, Northamptonshire, United Kingdom
NN3 6BJ
£27,900 per year
Contract - Full-time
Posted today
Closing date: 03/02/2026
Documents
MND Connect Adviser Candidate Pack.pdf
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Support Adviser
Northampton, Northamptonshire, United Kingdom
£27,900 per year