Family Support Worker

Person Specification

Experience:

•  Experience based in the community working with individuals in a person-

centred way in a one to one and group setting.

•  Experience of working in partnership with individuals to identify support needs

and achieve outcomes.

•  Experience of developing and maintaining positive working relationships with
colleagues and professionals from Education, NHS, Statutory and Third
Sector organisations.

•  Experience of negotiating and promoting issues on behalf of the individuals

supported by the service

•  Ability to complete reports and collate date for monitoring and evaluation

purposes.

•  Ability to use IT effectively.

Attitude and Approach:

•  Empathy and understanding of the challenges unpaid Carers and Young Carers

may face.

•  Self-motivated and reliable with the ability to work both independently and as

part of a team.

•  Enthusiasm, commitment, and flexibility are all essential qualities required for

this post.

•  Commitment  to  the  principles  of  equal  opportunities  and  inclusion  and  their

practical implementation.

•  Communicate with colleagues, Carers, and other agencies helpfully,

professionally, and courteously.

Knowledge and Skills:

•  Ability to manage caseload and plan diary.
•  Excellent administrative skills, well organised with good time management

and a methodical approach to work.

•  Excellent communication skills both spoken and written.
•  Excellent interpersonal and negotiating skills.
•  An understanding of the principle of safeguarding and protection within Health

and Social Care Services.

February 2025

Glasgow Association for Mental

GAMH are commissioned by Glasgow Carers Partnership to deliver support to unpaid
Carers living within the North East of the city. Our service offers inclusive and holistic
support to Carers to help maintain their quality of life and improve their health and
wellbeing.

We wish to appoint the following:

FAMILY SUPPORT WORKER
(35 HOURS PER WEEK (Ref: FSW)
(FIXED TERM TO 31 APRIL 2027
(MAY BE EXTENDED FOR A FURTHER 1+1 YEARS DEPENDENT ON FUNDING)
Salary - £25,427 per annum

The primary focus of this post will be to work with unpaid Carers and Young Carers
delivering a range of supports so Carers will have the ability to manage their caring
responsibilities whilst also maintaining their own wellbeing. In return GAMH offers an
attractive salary, excellent terms and conditions and a fantastic package of additional
benefits. The successful candidate will also benefit from a full supportive induction
programme as well as a comprehensive and effective learning and development
programme.

All applicants must be able to work flexibly; early morning, evening and
weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in
employment practice. To achieve this, we positively welcome applications from
all sections of the community. Accordingly, if you have any requirements
regarding your application please contact Laura Middell, Central Resources
Director, on 0141 552 5592.

This post is regulated work with children and/or protected adults under the
Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate
will be required to join the PVG Scheme or undergo a PVG Scheme update
check. An offer of work with Glasgow Association for Mental Health will be
subject to the outcome of this check being satisfactory.

If you think you could contribute to our organisation, application packs are available
on our website at www.gamh.org.uk

Alternatively, you can request an application pack from: GAMH,
St Andrews by the Green,
33 Turnbull Street, Glasgow G1 5PR – Tel:  0141 552 5592.

Closing date for applications for the above post is
Thursday 5 February 2026

Job Description

Family Support Worker

Hours per week:

37 hours (5 days over 7 between 8am – 10pm)

Contract type:

Permanent

Location:

Aberdeen

Reports to:

Team Manager

Line Management Responsibility:    No

Financial Accountability:

Low

Job Summary

A Family Support Worker will deliver intervention to young people within the Targeted
Family Support Team in Aberdeen. The Family Support Worker will be responsible for
the work with young people and their families to develop and deliver the support plan to
address  presenting  and  underlying  behaviours  and  need.  They  will  work  with  young
people in their communities, see them as frequently as their need requires in a variety
of settings most comfortable for them including their homes and appropriate community
spaces. This will involve evening and weekend working on a rostered basis.

They will be responsible for and respond to individualised needs identified in the support
plan  to  improve  outcomes  in  line  with  GIRFEC  principles  and  includem’s  model  of
support.

The  Youth &  Family  Support  Worker  will  demonstrate  leadership and ownership over
effective service delivery to young people and families.

Key Responsibilities

The key responsibilities of the Family Support Worker include, but are not limited to:

Service Delivery
•  To build relationships and deliver outcome-based support to young people and families,

•

involving all key stakeholders.
Identification and recording of support needs in partnership with the young person and
their family/carer.

•  To be available for young people and families at critical times, including the possible

response to calls to includem’s helpline.

visit our website:
includem.org

follow us on twitter:
@includem2000

1

•  To explore values and attitudes with young people and their families in a supportive

manner, to affirm feelings and ideas, and nurture and confirm their learning.

•  To engage young people and families in 1-1 support in their community.
•  To develop and deliver groupwork activities to meet assessed need.
•  To broker in specialist services to address identified needs such as addiction or

domestic abuse.

•  To work in daily partnership with existing community resources, organisations and

supports to sustain positive change within families and identify appropriate move on
strategies.

•  Actively help young people and families recognise progress and use this assessment to

inform the wider contract management of case progression.

•  Ability to assess and respond appropriately to situations where young people/families may
be at risk of harm. This may involve escalation and referral to more appropriate services.

•  To respond to the young people and families and generate solutions using professional

judgement and decision making which is risk enabled.

•  Assist the young people and their family to understand the impact of their behaviour

within their wider community using appropriate tools including the Scottish Government
Place Standard Tool.

•  To co-produce with the young person a sustainability plan that reflects their learning and

wider community supports to support them moving on from includem support.

•  Promotion of includem’s Helpline as part of meeting young people and family’s needs

24/7, 365 day a year.

People
•  To understand the impact of childhood trauma and adverse experiences on the young

person and family’s behaviour, coping mechanisms and functioning.

•  To understand the different coping mechanisms that young people and their families

use to deal with stress and high emotions, and to respond appropriately.

•  To demonstrate professional resilience when providing support with sensitive or

challenging issues.

•  To use a strengths-based approach to empower individuals facing adversity to find

solutions and make positive changes, ensuring resources are in place to sustain these
changes.

•  To establish mutually trusting, open and non-judgemental relationship with young

people and their families.

•  To participate in collaborative team work to provide a ‘scaffolding of support’ around

individual young people and families.

•  To develop strong partnerships with the wider stakeholders to support the delivery of

includem services.

Influence
•  To ensure young people and families are empowered to advocate on their own behalf

with other agencies.

•  To support young people and families to effectively communicate with others.
•  To reflect on practice, share learning and promote continuous practice improvement

within a team setting.

•  To articulate to service users and partner agencies the includem framework of

intervention and the key aspects of the service delivery model including use of the
includem practitioner’s toolkit (A Better Life).

•  To role model appropriate practice standards and professional boundaries to others.

visit our website:
includem.org

follow us on twitter:
@includem2000

2

•  Establish and main...

Family Support Worker

Be part of a team that makes a real difference for families!

Part-Time, 30hrs
Newcastle-under-Lyme &
Staffordshire Moorlands | £13.06ph

We are looking for a passionate and experienced Family Support Worker to join our growing team delivering Tier 2 Community Family Support across Newcastle and Staffordshire Moorlands.

Overview:

This is more than a job – it's a chance to stand beside families in their most challenging moments and help them to get the right help at the right time. Working in homes and communities, you'll provide tailored early help support to prevent issues from escalating.

As the named Lead Worker for each family, you’ll coordinate joined-up care with partners including Family Hubs, schools, health services and voluntary groups. You’ll assess needs, write action plans, carry out regular reviews, deliver hands-on support, and help families achieve sustainable change.

You will need:

Hours: 30-hours per week, Monday to Friday (days can be flexible)

Salary: £13.06 per hour

Closing Date for Applications: Monday 2^nd February 2026

Date of Interviews: TBC

To apply, please send an up-to-date CV and covering letter to HR@gingerbreadcentre.co.uk.

Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.

All posts are subject to Enhanced DBS.

Job Description

FAMILY SUPPORT WORKER

JOB DESCRIPTION

Job Description

     We are seeking a compassionate, organised person who will work with unpaid
Carers, Young Carers and their families to identify and access supports that will
assist them within their caring role  creating their own Personal Plan or Young
Carers Statement. A key task will be to promote social inclusion by facilitating
opportunities  for  Carers  to  build  networks  of  support  so  that  they  are  more
connected  within  their  community  and  have  links  with  other  people  and
resources that are important to their health and well being.

Key Responsibilities

•  Working with Carers to assess their needs  creating a Personal Plan or Young
Carers Statement identifying outcomes that will support them in their caring
role. Reviewing regularly to ensure that support is relevant and effective.
•  Delivering a range of practical and emotional supports for Carers so they will
feel able to maintain their caring responsibilities whilst also achieving positive
wellbeing

•  Negotiate and liaise with services to ensure Carers needs are addressed.
•  Working closely with a broad range of services including Statutory, Education

and Third sector organisations throughout Glasgow to build new and strengthen
existing relationships with partners raising the profile of GAMH North East
Carers Service and Glasgow Carers Partnership.
Identify and participate in events and networking opportunities to raise
awareness of Adult and Young Carers ensuring they are identified and offered
support early in their caring journey.

•

•  Ensure adherence to GAMH policies and procedures including safeguarding

and Data Management protocols.

•  Collect and maintain accurate and up-to-date records relating to the service
including entry onto electronic spreadsheets and databases, and support
information retrieval and report writing.

•  Any other duties appropriate to the post and in accordance with the

requirements of GAMH

February 2025

General

•  Take responsibility for and keep up to date with current practice and maintain
records of your own personal and professional development, according to
legal and organisational requirements.

•  Ensure that the Scottish Social Services Council (SSSC) Codes of Practice

are always complied with.

•  Attend regular supervision with line manager.
•  Participate in team and staff meetings and attend other meetings as

requested.

•  Engage in training as necessary to support the role.
•  At all times maintain the professional integrity and reputation of the Charity

and represent their main interests in any dealings with other bodies, groups,
and individuals.

•  Participate in out-of-hours work as and when required.
•  To perform any other duties and responsibilities consistent with the post as

directed by the Carers Service Manager

Health and Safety

•

 Work effectively and follow lone working practices which encourage effective
and safe practice.

•  Ensure that you are aware of and comply with GAMH policies, procedures
and practices designed to protect the health, safety, and security of all
employees.

•  Report risks or issues to the Service manager.

February 2025

Free physiotherapy

Discount opportunities

Christmas savings scheme

Salary £12.60 per hour

Location Dumfries, Dumfries & Galloway

Expiry 03/02/2026 23:59

This is a Permanent, Part Time vacancy that will close in 14 days at 23:59 GMT.

The Vacancy

Are you someone who believes every child and young person deserves the chance to thrive? Do you love building connections, supporting families, and being part of a team that truly cares? If so… you might be exactly who we’re looking for!

Your new Opportunity

We’re on the lookout for enthusiastic, compassionate people to join our Dumfries & Galloway Family Support Service as a Family Support Worker. As part of our team, you’ll work alongside children, young people, and their families to offer emotional, practical, and holistic support.

No two days are the same — one day you might be helping a young person build confidence through activities, the next developing outcome plans to ensure every young person thrives. What is consistent is that everything you do will have a positive impact on someone’s life.

We have opportunities available for:Contracted Posts – evening and weekend working, structured support, and long-term involvementRelief Posts – flexible, supportive, and perfect for those who want to make a difference around other commitments

 What You’ll Be Doing

• Building trusting relationships with children, young people, and families
• Providing emotional and practical support based on their needs
• Helping young people develop confidence, resilience, and life skills
• Working alongside a warm, supportive team who are always ready to help
• Making meaningful, lasting change to the people we support

What We’re Looking For

You don’t need to have all the answers — what matters most is your attitude. If you’re:
✔ Caring, patient, and a great listener
✔ Passionate about supporting the people we support and families
✔ Able to work flexibly and creatively

✔ Willingness to work evenings and weekends

✔ Confident working independently and as part of a team
…we’d love to hear from you!

Experience in family support, social care, or community work is helpful — but just as valuable are empathy, curiosity, and a genuine desire to help others grow.

What you'll get in return

🌱 SVQ qualifications via our accredited centre
🌴 Generous leave: 29 days + 4 public holidays (rising to 34 + 4 after 5 years)
📚 Training & development opportunities
❤️ Opportunity to change lives through meaningful work
👨‍👩‍👧 Family-friendly policies
🏥 Health benefits: HSF cash plans, physio & occupational health
📞 Free 24/7 Employee Assistance Programme
🎁 £500 refer-a-friend bonus (T&Cs apply)
🛡️ Life Assurance & Pension
🚲 Cycle to Work scheme
🎟️ Access to Concerts for Carers

Whether you’re looking for regular hours or a flexible relief position, we’d be delighted to welcome you to our service.

Come join a team where your kindness, creativity, and passion will help transform lives.

Full details of this role can be found in the attached Job Role Profile.

About Us

Quarriers is one of Scotland’s leading social care charities. We provide practical care and support for vulnerable children, adults and families who face extremely challenging circumstances. We challenge poverty and inequality of opportunity to bring about positive changes in people’s lives.

Benefits

Free physiotherapy and occupational health

24/7 access to Employee Assistance Programme

Non-contributory life assurance scheme

Workplace pension

Christmas savings scheme

Cycle to work scheme

Long service rewards

Significant discount opportunities

Documents

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Published

Closing

{Expiry}

Family Support Worker

Tregaron, SY25 6JN

Structured

Closing date:

28 January 2026

Interview date:

Post is subject to a satisfactory DBS check:

Yes

Job description

Based in Tregaron Family Centre
£6547 per annum (actual salary)
Relevant qualification in childcare, NVQ/QCF Level 3 (or equivalent), and/or experience of working with children and families.

Initially funded until 31st March 2027

Hours of work

10 hours a week. Must be available; Tuesday/Wednesday/Thursday

How to apply

For an application pack, please email HR@plantdewi.co.uk(link sends e-mail)

tregaronfamilycentre@gmail.com

Website St Davids DCSR Plant Dewi

TREGARON FAMILY CENTRE REQUIRE:
FAMILY SUPPORT WORKER
Based in Tregaron Family Centre
10 hours a week
£6547 per annum (actual salary)
Must be available; Tuesday/Wednesday/Thursday

Relevant qualification in childcare, NVQ/QCF Level 3 (or equivalent), and/or experience of working with children and families.

Initially funded until 31st March 2027

For an application pack, please email HR@plantdewi.co.uk

Subject to DBS checks and references
Closing date: 28.1.2026
Family Support Worker person specification (5)

Vacancies At Hayfield

CURRENT VACANCIES

Hayfield offers an extensive range of support services to Deaf people with additional care needs such as Mental Health issues and / or Learning Disabilities. Help make a positive difference to peoples’ lives. We offer a safe, therapeutic and facilitating environment which encourages individuals to achieve personal fulfilment and an enhanced level of independence. These challenging posts require applicants to have relevant care experience combined with a positive value base, offering an enthusiastic and compassionate approach.

Hayfield offers comprehensive training and development, however, knowledge of deafness, British Sign Language and SVQ Level 2 would be beneficial for Support Worker roles.

1 – 1 Support Worker

£22,350 (35 hrs)(Day work) Salary under review 2025 to 2026

Monday – Friday 9am – 4:30pm

1 – 1 Support Worker Job Description

1 – 1 Support Worker Job Specification

Contract for duration of person’s placement.

Planned rota including day and evenings within Care Home and Day Support Service.

Relief Support Workers (as and when required)

£13.58 – £15.52 per hr, (incl holiday element) Hourly rate under review 2025 to 2026

Relief Support Worker Job Description

Relief Support Worker Job Specification

Planned rota includes day and evenings within Day Support, Group Care Homes & Care at Home / Housing Support settings. All support services work together to coordinate a responsive and person-centred service.

All posts are subject to PVG Scheme / update, two written references and registration with SSSC.

Previous experience working in social care sector would be an advantage. The ideal candidate is someone with a caring nature, enthusiasm and willingness to learn. Full training and support with regards to your professional development will be provided.

As well as a competitive annual salary, our valued team also benefit from:

• Competitive hourly rates
• Generous annual leave entitlement – 20 to 28 days plus 13 Public Holidays
• A choice of pension scheme with employer contributions
• Access to extensive paid training and development opportunities
• Opportunity to learn BSL level 1 & 2
• Opportunity to gain your SVQ level 3 in social care
• A supportive and inclusive culture.
• Access to Employee Counselling Service
• A free Disclosure Scotland check

To apply for one of our vacancies please complete and return an application form. Please email your completed application to recruitment@hayfield.org.uk. Please note that CVs are not accepted.

RELIEF BANK

Hayfield maintains a relief bank of Residential Support Workers and Day Service Support Workers. If this is an option that is of interest you can note your interest by sending an email to recruitment@hayfield.org.uk and we will contact you when we are looking to recruit new staff to the relief bank.

Please note that relief bank work is not guaranteed and is on an as and when required basis to cover annual leave, sickness leave and similar absences.

Relief Worker (as and when required) £13.58 – £15.52 per hr (including holiday element) 

Relief Support Worker Job Description

Relief Support Worker Job Specification

Planned rota includes day and evenings within Day Support, Group Care Homes & Care at Home / Housing Support settings. All support services work together to coordinate a responsive and person-centred service.

All posts are subject to PVG Scheme / update, two written references and registration with SSSC

As well as a competitive annual salary, our valued team also benefit from:

• Competitive hourly rates
• Generous annual leave entitlemen...

• Job Type: Part Time
• Job Location: Inverness
• Reporting to: Chief Executive
• Department: Operations
• Closing Date: 30/01/2026

The post-holder will work closely with and report to the Chief Executive across the range of activities covered by the post.

• To assist in ensuring that in all aspects of work, New Start Highland’s values, policies and procedures are adhered to in a consistent manner
• To maintain confidentiality
• To liaise with staff, volunteers, service users and the general public in a courteous manner that promotes a positive image and upholds the company reputation
• To support the Leadership Team to maintain safe systems of work ensuring quality of service and all relevant Health and Safety regulations are consistently delivered
• To communicate clearly and effectively with other members of the team and the general public

• Office Management Provide and develop accurate reports required for the NSH Leadership Team, and partner as required with departments at NSH to ensure data is accurate and timely
• Responsible for NSH main reception, working with volunteers to manage this service.
• Manage and develop the conference room bookings at New Start Highland linking with The Yard Café for catering
• Supervise contracts and providers for services such as consumables, minor office renovations and cleaning, including office equipment such as photocopiers, franking machine, etc.
• Lead in the procurement and ordering of office equipment and stationery, and consumables in the most cost-effective manner
• Track staff issues and requests about the building, office facilities, fixtures and fittings, and ensure they are responded to in a timely manner.
• Group Infrastructure In partnership with the NSH leadership team lead on communications with the outsourced IT provider for company IT requests, mobile phones, etc.
• Act as the point of contact for broadband and WIFI procurement, fixed asset registers, and other infrastructure required, and for company building services and suppliers.
• Partner with the Marketing team to manage internal digital platforms.
• Compliance & Security Coordinate and ensure all managers comply with H&S procedures, mandatory training, fire evacuation plans, fire alarm testing, fire extinguishers
• Oversee H&S responsibilities with the office premises (Carsegate)
• Risk assessments, health & safety checks, fire evacuation plans, fire alarm testing, fire extinguishers etc.
• Informing appropriate facility management works are carried out as required
• Ensure compliance with documentation/records required for auditors of NSH

Role: Business Support Officer
Contract: Full-time, Permanent
Location: McDonald Road, Edinburgh, with regular visits to Teens+ Centres and Hubs in Edinburgh and Musselburgh
Hours: 35 hours per week (Monday to Friday)
Salary: £28,000 per annum

Purpose of role

As the Business Support Officer, you will play a key role in supporting the smooth and effective running of Capella’s central operations. Your work will ensure strong governance, robust data protection practices, and high-quality organisational coordination, helping us deliver meaningful impact for the people we support.

You will be a trusted source of support to the Senior Management Team and Board, enabling strategic decision-making that advances our mission. Through strong administration, excellent organisation, and attention to detail, you will help safeguard our organisational integrity while contributing to a positive, collaborative charity environment.

What we offer:

• A full and robust training and induction programme, including access to additional training during the course of employment
• Holiday entitlement of 36 days from the start of employment
• Free Confidential Employee Counselling Service
• Flexible and agile working
• Family-friendly policies, including family-friendly working hours (8.30 am – 4.30 pm Mondays to Thursdays and 2pm finish on Fridays)

About Capella

At Capella, we believe in lasting change through lifelong learning, because everybody deserves to thrive.

Capella is a registered charity that runs a number of charitable services, including Teens+, a transitional education project for young adults with complex and severe communication needs and Sleep Action, the UK’s oldest sleep charity and leading provider of sleep support, training, and resources in the UK.

Capella is a great place to work with fantastic people, strong values and a clear sense of the difference we make. 94% of our team are proud to work for our organisation and 98% think we take positive action on health and wellbeing. We invest in our staff and offer extensive training and mentoring opportunities. As a growing organisation, we want to attract ambitious staff with a desire to achieve great things. If this sounds like a journey you’d like to join us on, we would love to hear from you.

Capella was awarded Employer of the Year at the Edinburgh Chamber of Commerce Awards 2023 and is nominated for the Outstanding Leadership Award at this year’s Scottish Living Wage Awards.

Our values

For us, it’s not so much about what you know, but your attitude and values that are most important. We will provide full training on what you need to know, but you must be able to live our values:

Tailored – We always put people at the centre of our work.

Humour – Great things can be achieved when we are happy and have fun.

Resilient – Flexibility, confidence and creativity turn challenges into opportunities.

Integrity – Passion and professionalism are vital for all involved in our organisation.

Value – Everybody deserves respect and we are enriched through our differences.

Empathy – Compassion and care are in everything we do.

More info

For more information about this role, please see the job description and person specification below:

How to apply

To apply for this role, please click the button below:

Apply

Note: We do not use recruitment agencies.

Job Introduction

Business Support Officer 

Band 6 - £26,403 - £28,142 (pro rata for part time posts) 

Permanent, 37 or 18.5 hours per week, with locations based on service needs across Bradford, including City Centre, Keighley, and Shipley.

Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.

We are fully committed to equal opportunities and we welcome applications from all backgrounds.

About the role:

Provide comprehensive support to professional practitioners within Children’s Services by ensuring the efficient management of their workloads. Core duties involve the precise entry and ongoing updating of client records, diligent monitoring and tracking of cases, and the extraction and collation of crucial information from various sources—including reports and audiences, such as those linked to court proceedings. Maintain and systematically update child management record systems, manage documents with accuracy, and effectively coordinate team diaries and rotas to ensure seamless operational support.

Take an active role in arranging and facilitating meetings, activities, events, and contact sessions. This involves setting up meeting logistics, minute taking, and ensuring clear communication with clients and professionals. Provide a welcoming first point of contact through reception duties and handle enquiries from the public, parents, and partners in a friendly and professional manner. Additional tasks include ordering equipment, goods, and services, as well as supporting the induction and onboarding of new staff to contribute towards smooth service delivery.

Offer proactive, solutions-focused support to the team, service users, and members of the public, ensuring all administrative duties are completed in full compliance with relevant legislative requirements, departmental procedures, and regulations. Demonstrate initiative and adaptability in a busy environment to help meet business objectives and maintain high standards of service provision.

Our strategic vision and values https://www.bradfordcft.org.uk/about-us/our-vision-and-values/ are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care. 

Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.

You will also have:

• Highly proficient administrative skills, including accurate minute-taking and comprehensive working knowledge of a broad range of computer applications, particularly Microsoft Excel and Word.
• Warm and approachable demeanour, providing an excellent first point of contact through reception duties and handling enquiries from the public, parents, and partners in a professional and courteous manner.
• Self-motivated with a proactive approach to all aspects of work, demonstrating the ability to use initiative and ensure business objectives are consistently achieved.
• Flexible and collaborative team player, capable of adapting to changing priorities and offering cover when required to maintain seamless service delivery within a diverse team environment.
• Strong organisational skills, with proven experience managing multiple, competing priorities effectively to meet deadlines and deliver on business goals.
• Demonstrated experience in outcome-focused environments, with a commitment to continuous improvement and achieving positive results for service users.

Essential qualifications and skills:

• Level 2, or NVQ Level 2, in Business Administration (or equivalent)
• Five GCSEs or equivalent qualifications
• Outstanding customer service abilities across all levels
• Meticulous attention to detail

You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:

• Generous annual leave - 31 days rising to 34 with service, plus bank holidays
• Excellent Local Government pension
• Family-friendly policies and enhanced parental leave
• Health & wellbeing...