Family Support Worker

Family Support Worker

Person Specification

Experience:

•  Experience based in the community working with individuals in a person-

centred way in a one to one and group setting.

•  Experience of working in partnership with individuals to identify support needs

and achieve outcomes.

•  Experience of developing and maintaining positive working relationships with
colleagues and professionals from Education, NHS, Statutory and Third
Sector organisations.

•  Experience of negotiating and promoting issues on behalf of the individuals

supported by the service

•  Ability to complete reports and collate date for monitoring and evaluation

purposes.

•  Ability to use IT effectively.

Attitude and Approach:

•  Empathy and understanding of the challenges unpaid Carers and Young Carers

may face.

•  Self-motivated and reliable with the ability to work both independently and as

part of a team.

•  Enthusiasm, commitment, and flexibility are all essential qualities required for

this post.

•  Commitment  to  the  principles  of  equal  opportunities  and  inclusion  and  their

practical implementation.

•  Communicate with colleagues, Carers, and other agencies helpfully,

professionally, and courteously.

Knowledge and Skills:

•  Ability to manage caseload and plan diary.
•  Excellent administrative skills, well organised with good time management

and a methodical approach to work.

•  Excellent communication skills both spoken and written.
•  Excellent interpersonal and negotiating skills.
•  An understanding of the principle of safeguarding and protection within Health

and Social Care Services.

February 2025