FAMILY SUPPORT WORKER

FAMILY SUPPORT WORKER

JOB DESCRIPTION

Job Description

     We are seeking a compassionate, organised person who will work with unpaid
Carers, Young Carers and their families to identify and access supports that will
assist them within their caring role  creating their own Personal Plan or Young
Carers Statement. A key task will be to promote social inclusion by facilitating
opportunities  for  Carers  to  build  networks  of  support  so  that  they  are  more
connected  within  their  community  and  have  links  with  other  people  and
resources that are important to their health and well being.

Key Responsibilities

•  Working with Carers to assess their needs  creating a Personal Plan or Young
Carers Statement identifying outcomes that will support them in their caring
role. Reviewing regularly to ensure that support is relevant and effective.
•  Delivering a range of practical and emotional supports for Carers so they will
feel able to maintain their caring responsibilities whilst also achieving positive
wellbeing

•  Negotiate and liaise with services to ensure Carers needs are addressed.
•  Working closely with a broad range of services including Statutory, Education

and Third sector organisations throughout Glasgow to build new and strengthen
existing relationships with partners raising the profile of GAMH North East
Carers Service and Glasgow Carers Partnership.
Identify and participate in events and networking opportunities to raise
awareness of Adult and Young Carers ensuring they are identified and offered
support early in their caring journey.

•

•  Ensure adherence to GAMH policies and procedures including safeguarding

and Data Management protocols.

•  Collect and maintain accurate and up-to-date records relating to the service
including entry onto electronic spreadsheets and databases, and support
information retrieval and report writing.

•  Any other duties appropriate to the post and in accordance with the

requirements of GAMH

February 2025

General

•  Take responsibility for and keep up to date with current practice and maintain
records of your own personal and professional development, according to
legal and organisational requirements.

•  Ensure that the Scottish Social Services Council (SSSC) Codes of Practice

are always complied with.

•  Attend regular supervision with line manager.
•  Participate in team and staff meetings and attend other meetings as

requested.

•  Engage in training as necessary to support the role.
•  At all times maintain the professional integrity and reputation of the Charity

and represent their main interests in any dealings with other bodies, groups,
and individuals.

•  Participate in out-of-hours work as and when required.
•  To perform any other duties and responsibilities consistent with the post as

directed by the Carers Service Manager

Health and Safety

•

 Work effectively and follow lone working practices which encourage effective
and safe practice.

•  Ensure that you are aware of and comply with GAMH policies, procedures
and practices designed to protect the health, safety, and security of all
employees.

•  Report risks or issues to the Service manager.

February 2025