Support Worker – Orchard, Ravenswood, Berkshire
Salary: £13 per hour / £26,434.98 per annumHours: 36 per weekShifts: Monday to Friday 11:00 to 18:00 (with the occasional Sunday) Location: Crowthorne, RG45 6BQ
About the Role
We are seeking a proactive and enthusiastic Support Worker to join our unit supporting neurodiverse residents. The successful candidate will take an active role in sourcing, planning, and running engaging activities that promote independence, wellbeing, and social connection. This role requires creativity, initiative, and a genuine interest in understanding individual needs, ensuring residents are supported to stay active, engaged, and involved in meaningful daily experiences.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
About Orchard
Orchard is a spacious two-storey home within the Ravenswood Estate, supporting ten adults aged 20s to 70s with moderate to severe neurodevelopmental disabilities, including learning disabilities, autism, and additional needs such as epilepsy and mental health conditions. The home includes six bedrooms and two self-contained flats, creating a mixed and personalised environment.
Shifts follow a 24-hour rota, typically running 07:00 to 21:00, with adjustments made around the routines and preferences of the people supported. You’ll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment.
Your Day-to-Day
- Support people with personal care, medication, mobility, and communication
- Source, plan, organice and run a variety of activities for our residents
- Help people participate in activities, hobbies and trips out
- Assist with household tasks and daily routines
- Promote independence, dignity and choice
- Support people based on their individual needs and support plans
- Drive the home vehicle for appointments or leisure (if you’re a driver)
Experience, Qualifications & Training
Essential:
• Experience supporting adults with learning disabilities or autism would be beneficial
• Awareness of safeguarding and person-centred care
• Able to commit to full-time hours, including weekends
Desirable:
• Experience with epilepsy and/or mental health support
• Knowledge of active support and Dignity in Care
• Full, clean UK driving licence
We also welcome people new to care who show the right values and commitment. Full induction and training will be provided.
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
• £13.00 per hour (plus overtime at £14.30 and Bank Holidays at £19.50)
• Fully funded induction and training
• 25 days annual leave + 8 Bank Holidays (FTE)
• Employee Assistance Programme
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye test and eyewear allowance
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management
Permanent - Full Time
Crowthorne, Berkshire
36 hours per week
£13 per hour / £24,401.52
Support Worker
2026-03-19
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyones different abilities, sexual orientation, ethnicity, faith, and gender.
Everyone is welcome and supported in their development at all stages in their journey with us.
JOB PROFILE CHAPLAIN WELCOME Thank you for the interest you have shown in joining Luckley House School as Chaplain. Luckley House is a warm and welcoming boarding and day school. We are a community, small enough at 370 pupils for everyone to be seen, valued and counted but large enough to provide a wide variety of academic, sport and creative opportunities. Our uniqueness lies in the combination of our size, Christian ethos and flexibility to meet the needs of individual pupils and their families. We provide a distinctly academic education that is tailored to the individual needs of each pupil. This is offered in the context of a broad curriculum which celebrates the arts and sports as much as academic achievement. Luckley is keen to appoint a strongly pastoral and Christ-centred Chaplain to support the whole school community and lead the spiritual life of the School. This is a Governor appointment, and the role sits on the School’s Leadership Team. The primary role of the Chaplain is to be pastor of the School community. We are looking for someone who is a committed Christian who considers Word and Spirit essential to their leadership. Applications will be accepted from ordained or non-ordained applicants with appropriate experience. I am delighted that you are considering applying for this role and hope that you feel inspired to submit an application. I look forward to hearing from you. Mrs Claire Tao, Chair of Governors ABOUT LUCKLEY HOUSE Luckley House is a co-educational, independent day and boarding school for pupils aged from 11 to 18 years. Situated on the southern outskirts of Wokingham, Berkshire, Luckley House is set in 20 acres of landscaped lawns and majestic woodland. The School has a Christian ethos with a mission and values which flow from this. Luckley House offers a highly personalised academic experience, tailoring its education to the individual needs of each pupil. The academic results at both GCSE and A Level consistently exceed national averages, and the majority of students secure places at their first-choice universities. The mission of the School is to provide an outstanding education for boys and girls characterised by academic excellence, a rich and diverse range of opportunities, aspiration and enthusiasm for life and generosity of spirit. The School has strong traditions in music, drama, art, debating, community outreach and sport, and there are many cocurricular activities open to pupils to help them develop their talents to reach the highest possible standards. Luckley House was formed in 1959 through the merger of two girls’ schools: Luckley School, founded in 1918 on the current site, and Oakfield House, established in the Lake District in 1895. The School adopted the name Luckley House School in 2013, and in 2015 began admitting boys for the first time. Over the past decade, student numbers have grown by over 75%, with boys now comprising half of the student body. Currently, the School has around 370 students and has been given approval to expand to 420. The School is committed to inclusivity, welcoming pupils from all faiths and backgrounds, which enriches the community and prepares students for the diversity of the modern world. Most students live within a 15-mile radius of the School, with many joining in Years 7, 9, and the Sixth Form from both independent and maintained schools. There are 40 boarding places available, with between 35 and 40 students boarding on weeknights, approximately half of whom are from abroad or are weekly boarders. Key Responsibilities Spiritual 1. Ensuring the church seasons are celebrated appropriately. 2. Taking responsibility for all services of worship within the school, including weekly services, Carol Services and other major services in consultation with the Head. 3. Liaising with the Director of Music regarding provision of music for services and liaising with the Deputy Head Pastoral about the programme of School services. 4. Overseeing and directing the work of the Prefects with a responsibility in Chaplaincy. 5. Enabling pupils of other faiths to have access to young people at Luckley to attend. 10. Involvement in relevant networks supporting evangelical Christian ministry in independent schools. Pastoral 1. Work closely with the pastoral team to complement and widen the care offered by the School. 2. Being a force for good, instilling moral values in the pupils. 3. Providing a listening ear for all. 4. Providing individual support to identified pupils and staff as appropriate. 5. Meet with the Deputy Head Pastoral on a regular basis. to appropriate worship and teaching. 6. Take the lead on the Life Skills (PSHE/RSE) 6. Provide an agreed focus with the Governors and Head for the development of a Christian presence and strong moral compass in the School. 7. Meet with the Head weekly. 8. To engage with local Christian leaders, other school chaplains and TISCA. 9. Form...
- Location:Tower Hamlets - Huddleston
- Closing Date:12 February 2026
- Pro Rata Salary:12.36
- Contract Type:Pool Worker
- Working Location Type:On- Site
- Hours per week:Various
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Huddleston service.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality support and interventions to customers experiencing or likely to experience a mental health crisis as an alternative to using statutory crisis services. To support customers to reduce their crisis and to make plans to avoid future crisis. To liaise with statutory and other voluntary sector providers of mental health services to promote multi-agency working for the benefit of the customers. To carry out support and interventions in line with organisational values and ethos of recovery and co-production, as well as in line with policies and procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are looking for a candidate with proven experience supporting individuals with mental health difficulties and a strong understanding of the issues they may face. You should be able to communicate sensitively, promote dignity and respect, and empower customers to make informed choices that support their independence. Knowledge of mental health legislation, particularly the Care Programme Approach (CPA), and an understanding of recovery principles are essential. We seek someone who can work both independently and as part of a team, contribute to the induction of new peer staff and volunteers, and demonstrate a commitment to co-producing services with customers. Flexibility to work evenings, weekends, and bank holidays is required. Strong IT, literacy, and numeracy skills are also essential, including the ability to use MS Word, Outlook, and online systems, produce clear written communication, manage petty cash, and accurately record customer visits.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled...
KS2 and KS3 Maths Teacher (Full or Part Time) Port Regis is one of the country’s leading co-educational day and boarding schools for children aged two to thirteen. A school in which tradition and innovation have gone hand in hand for more than a century, we provide a thoughtful, rounded education that enables children to thrive. This education goes well beyond our beautiful buildings and outstanding facilities – it is rooted in our culture and values. Role Profile We seek a Maths Teacher to teach children in Key Stages 2 and 3 on either a full or part time basis (and ideally science Key Stage 2 & 3 if possible but this is not essential). The successful candidate will have an inspirational teaching style, excellent communication and organisational skills and an unstinting belief in the benefits of instilling a love of maths and learning in every child. This is an exciting opportunity for an inspirational and passionate teacher to join our talented team. Port Regis is widely considered one of the country’s leading prep schools blending our strong traditions with innovative new ideas. Applications are invited from candidates who are forward-thinking and big-hearted, who model great drive and enthusiasm. We welcome applications from Early Career Teachers. Remuneration and Benefits The successful candidate(s) can expect: • Competitive salary, pension and holiday benefits. • An employee assistance programme with extensive support in relation to wellbeing and wellness, finance and legal, work and personal issues, as well as a wide range of rewards and discounts. • Membership of the school’s staff Life Assurance scheme x 3 annual salary. • Free car parking. • Complimentary use of the School’s staff gym and sports centre. • Delicious meals in our dining hall during term time. • A beautiful setting in which to work. • To join a delightful team and exceptional working environment. • Competitive school fee remission (means tested). Start Date September 2026 Job Description Reports to: Deputy Head Academic Hours of Work We are looking for applicants interested in teaching on full or part-time hours. The teaching day at Port Regis runs from 08.00-18.00 Monday to Friday (although there will be non- contact time during those hours) and 9.30-12.30 on a Saturday. Please specify you preferred working arrangements in your supporting statement. Particular Tasks & Responsibilities • • Teach maths (and science if possible) for children in Key Stages 2 and 3. Plan and deliver stimulating lessons. • Work co-operatively with other team members in the department on departmental events and issues. • • • Refer to the programmes of study and schemes of work that are in place. Plan individual lessons appropriate to the needs, interests, experience and existing knowledge of the pupils in the classes taught. Liaise with other departments as appropriate. • Mark and assess pupils’ work effectively and report accurately on their development, progress and attainment. • Maintain an attractive and stimulating classroom environment. • Maintain high standards and a learning experience that is positive and rewarding. • Contribute to the wider life of the school. This will include some of the following: tutoring, after school hobbies, scholar sessions, preps (supervised homework sessions), cover duties, break/lunch supervision, games or boarding duties, 1:1 lessons, INSETs, school events, parents’ meetings, and contributing to our PR Plus Enrichment programme for 2 hours on Saturday mornings in alignment with other teaching staff (a maximum of 13 Saturdays per year). • • • • • Be available to communicate with parents, governors, feeder/senior schools and other groups or individuals on departmental matters. Safeguarding and compliance with our Child Protection & Safeguarding Policy. Adhere to the school’s policies as published and updated from time to time. Maintain positive and effective communication with all members of the Port Regis community including pupils, staff, parents and Old Port Regians (OPRs); external users; the local community; and outside agencies. Ensure the reflection of Port Regis’ values in all communications. Undertake any other duties as may reasonably be required by the Headmaster. Person Specification Essential • • • • • • • • • • A commitment to promoting and safeguarding the welfare of children. Passionate about maths (and science if possible) and the benefits for all children. Ability to deliver high quality education, progress and attainment for children of all abilities in Key Stages 2 and 3. Ability to inspire children in the classroom and beyond. Exceptional subject knowledge. Strong classroom management. Excellent communicator (verbal and written) and ability to develop strong links with children, parents and colleagues. Excellent ICT and organisational skills. Patience and a sense of humour. Flexible and calm under press...
- Location:Medway Recovery House
- Closing Date:19 February 2026
- Pro Rata Salary:12.36
- Contract Type:Pool Worker
- Working Location Type:On- Site
- Hours per week:Various
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Recovery House in Medway.
Sounds great, what will I be doing?
You will be co‑producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person‑centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance‑misuse risks and mental health relapses. You will also take on caretaking and housing‑management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will be a people‑focused professional with strong interpersonal skills, able to build rapport quickly and create a supportive environment for clients in distress. You will be confident and calm during challenging conversations, experienced in crisis management and de‑escalation, and skilled at leading activities that promote wellbeing and relaxation. You will bring knowledge or experience of mental health support, including working with autistic individuals, and demonstrate compassion, empathy and a non‑judgmental approach. You will be committed to high‑quality, person‑centred care, supporting vulnerable individuals with patience while promoting dignity, inclusion and emotional safety.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia.
We support adults and children in t...
Recruiting | Non-Opioid Team Leader – Horizons Bristol
Recruiting | Non-Opioid Team Leader – Horizons Bristol
About this role:
Our Non-Opioid Treatment team is brand new to the treatment system in Bristol, responding to the growing need for specialist treatment services for people using substances such as cocaine, cannabis & ketamine. The Team Leader will provide flair, enthusiasm and expertise to support staff to develop an excellent, aspirational service. You may also carry a small caseload yourself to support this, particularly to pilot new inventions/ways of working.
Key Responsibilities:
- Supervising a team of practitioners and advanced practitioners to deliver a range of treatment interventions including brief interventions, structured groups and 1-1s
- Strengthen multi-agency working with relevant services across the city (eg. urology, mental health services, hepatology), including by delivering training
- Support in the development of our specialist ketamine treatment pathway
- Monitor staff and service performance to ensure we’re providing a gold standard service
What We’re Looking For:
- Ability to motivate and supervise others to provide an excellent service
- A non-judgemental & empathetic approach
- A commitment to evidence-based practise and harm reduction principles
- Excellent organisational skills and an attention to detail working in a complex field
- An interest in service development and research to inform best practise
About BDP:
Bristol Drugs Project (BDP) has been supporting the people of Bristol around their drug and alcohol for the past 39 years. We are committed to providing accessible and appropriate support for anyone who needs it and to reduce the harms caused by drugs and/or alcohol. Workers at BDP come from diverse backgrounds and experiences, but all share a drive to make a difference in the lives of the people we work with.
Our Horizons Service:
Horizons is a brand new partnership that is delivering services to support people affected by drug and alcohol use in Bristol. We have partnered with Turning Point (who are lead provider) and seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. As a partnership we draw on the expertise of all of the organisations involved to create a service that best meets the unique needs of the people we support.
Special Notes or Conditions
- An enhanced Disclosure and Barring Service check is a prerequisite of offer of employment.
- Post-holders are required to have a Hepatitis B vaccination
- This is a post in a developing service, which involves a wide range of agencies. The priorities for this role will be under review and may change as the service develops requiring flexibility from the post holder
What we offer:
- 27 days annual leave yearly which increases by 1 day every year to a maximum of 32 days after 5 of service PLUSbank holidays
- Comprehensive Employee Assistance Program
- Thorough line management and reflective practice programme
- Extensive and ongoing training
- Cycle to work scheme
How to apply
Please download the job description and advert here:
Then visit our Application Hub to find our application form and other helpful information to support your application.
Please refer to the person specification available within the job description when completing your application.
Questions:
If you would like an informal chat about this role, please contact
- ...
Trustee Role – Rowcroft Hospice
Introduction
Trustee Role – Rowcroft Hospice
Closing Date: 23 February 2026
Rowcroft Hospice is looking to recruit a qualified accountant to join the Board of Trustees over the coming months.
Applications are invited from dynamic, enthusiastic and motivated individuals who have a corporate or commercial background in a Finance or Investment environment.
Knowledge of the Charity sector would be an advantage.
Rowcroft is a well-respected and supported charity which has had a presence in the South West for over 40 years. It is committed to helping patients and families make the most of every moment. From Dartmouth to Dawlish, our teams provide comfort, support and a range of specialist services to care for 2500 patients with life limiting illnesses every year across South Devon. The charity is at an exciting stage of its development and has recently commenced an ambitious and challenging business plan to secure its future sustainability, ensuring it meets the changing demographic needs of the local community. Our care is provided at home, in the community and at our Inpatient Unit in Torquay. We’re committed to supporting families and carers for as long as they need us.
The present Board includes retired and working-age people with a range of clinical and business skills as well as rich life experiences. Board meetings are held four times per year with an additional small number of meetings in sub-committees.
You will represent the Hospice within the community and be an active participant in the building of strategy for the Hospice’s future development. The role of the Board is one of governance and strategic guidance, not executive management.
This is a voluntary, unpaid, position for an initial term of 3 years, renewable for up to three further 3 year terms. Reasonable travel expenses can be paid.
For more information on this vacancy and the role of a Trustee at Rowcroft, please refer to the full details contained within the Trustee Recruitment Pack.
Rowcroft Hospice carries out DBS and reference checks and on relevant personnel upon appointment, including Trustees.
To apply
If you have relevant experience and are interested in making a difference to this unique charity, please apply now by emailing your CV and a letter of application to Bob Pearce at bob.pearce@rowcrofthospice.org.uk
Enquiries: Sally Scott- Bryant, Chair, via email bob.pearce@rowcrofthospice.org.uk
Closing Date: Monday 23 February 2026
Interview Date: Tuesday 3 March 2026
Attached documents:
The following content displays a map of the jobs location - Rowcroft Hospice, Ella's Gardens, Avenue Road, Torquay
Substance Use Practitioner
Phoenix Futures at HMP Highpoint have a exciting opportunity for someone looking to gain experience working in psychosocial treatment for substance misuse.
The Role
As a Substance Misuse Practitioner, you will support men at HMP Highpoint to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches.
About You To join us as a Substance Misuse Practitioner at HMP Highpoint, you will need:
- Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
- Evidence of effective partnership working and the ability to network for the benefit of the client and service.
- Evidence of managing a busy caseload or tasks and excellent organisational skills
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
- Have an understanding of complex issues presented by people entering custody.
- Determined, with a drive to succeed and a willingness to learn.
- Passionate and enthusiastic about making a real difference to the lives of people we support.
Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our clients.
Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Misuse Recovery Worker.
So, if you’re seeking your next challenge as a Substance Misuse Practitioner, please get in touch or apply today.
Your Rewards
- Starting salary of £24,637with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to£28,000
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access.
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
<...Visitor Service Assistant (casual work available) A L E X A N D R A PA L AC E , A L E X A N D R A PA L AC E WAY, LO N D O N , N 2 2 7AY • 02 0 8 36 5 2121 • ALEXANDRAPALACE.COM A L E X A N D R A PA R K A N D PA L AC E C H A R ITA B L E TRU S T I S A R EG I S T E R E D C H A R IT Y • C H A R IT Y REG I S TR ATI O N N U M B E R: 2 819 91 ABOUT ALEXANDRA PARK AND PALACE Alexandra Park and Palace is a major event, heritage and cultural destination in north London. We deliver great experiences for everyone, every day of the year, at major events. We are known for our diverse entertainment programme, our natural parkland and panoramic views of the city. ROLE DESCRIPTION The Visitor Service Assistants work across all areas of Alexandra Palace and support the operational team to deliver great experiences including live music, live sport, exhibitions, Theatre shows and Park events. This is a fun and varied role where you will be working across all front of house operations including our box office, welcome desks, bag drop, VIP hospitality areas, guestlist, and access platform. Customer service experience is essential, and you will be a friendly and approachable team player. Successful candidates may be required to attend training days. The hourly rate is £13.85 (London Living Wage) SHIFTS We have casual work available which means shifts are offered on an as and when needed basis however there are plenty of opportunities coming up. Start and finish times depend on the event calendar and may include some late night working during concerts and theatre productions. HOW TO APPLY To apply for the role of Visitor Services Assistant please send your CV and cover letter outlining how you meet the requirements of the role to recruitment@alexandrapalace.com, Applications will be shortlisted on receipt. Please note as this role may require post holders to sell alcohol, applicants must be 18 or over. Recruitment days for this position are to be held on Monday 23 February and Wednesday 25 February. Candidates must be available on a least one of the days. If you are successful, we will undertake reference checks and ask you to complete 6 mandatory e- learning modules prior to first shift. Unfortunately, due to the volume of applications we are unable to provide feedback to those not shortlisted for interview 2 JOB TITLE Visitor Services Assistant DEPARTMENT: Visitor Services RESPONSIBLE TO Visitor Services Assistant Manager / Supervisor on shift OVERALL JOB PURPOSE Welcome all visitors and guests to Alexandra Palace. To uphold service standards across the site delivering an efficient and effective customer experience. KEY INTERNAL RELATIONSHIPS KEY DUTIES AND RESPONSIBILITIES Visitor Services Assistant Manager Visitor Services Supervisors 1. Engage with Alexandra Park and Palace visitors providing an excellent customer service, working as part of an effective team. Tasks may include but are not limited to: - Cover welcome desk(s) and event info point - Respond to customer enquiries - Support with access requirements - Palace activity is communicated effectively across the site - Resolve customer complaints - Answer and direct incoming calls - Assist with event, theatre and ice rink bookings - Meet and greet clients and meeting attendees - Keep all public areas clean and tidy - Uphold standard operating procedures - Communicate Alexandra Palace’s wider offer to guests and visitors taking the initiative to provide information above and beyond a customer enquiry 2. Support the ticketing and box office operations for live events and the Ice Rink, assisting with sales, collections and enquiries. 3. Carry out front line service administration processes and procedures including: - Logging lost property - Signing for site wide deliveries - Franking post and organising couriers - Recording automated phone updates - Promoting the sale of Alexandra Palace branded merchandise 4. Prepare front of house units for opening at the start of the day / event and close down operations at the end of the day / event (depending on shift pattern) in line with standard operating procedures 5. Support front of house operational duties site-wide as and when required. This may include working in the East Court, Victorian Theatre, Palm Court Info Point, Cloakroom, Ice Rink Reception 3 PERSON SPECIFICATION ESSENTIAL DESIRABLE EDUCATION / QUALIFICATIONS Educated to GSCE level or equivalent with level 4-9 (grades A-C) in English and Maths To be able to speak English to a level that enables you to complete your job effectively Eligible to work in the UK EXPERIENCE Experience dealing with customers face to face Experience of resolving complaints Experience handling card transactions ideally gained in a retail environment Experience working in front of house role in a venue or leisure facility Box office experience Experience using a CRM / ticketing system e.g. Spektrix or simi...
Support Worker
Job details
- Location: Bristol
- Salary: £12.80 per hour (plus excellent benefits)
- Expiry date: 10/02/2026
- Permanent - Full Time
Role: Support Worker
Salary: £12.80 per hour, plus excellent benefits. Additional hours are paid at an enhanced rate of £13.40 per hour.
Location: Brentry, Bristol
Hours: Full time & Part time available. 37.5 or 28 hours per week.
You must hold a Full UK Driving Licence to apply for this role.
Please note our organisation is currently unable to sponsor visas for any positions
Are you ready to have a meaningful impact on someone’s life?
Are you compassionate to others?
Are you dedicated to making a difference? Then we want to hear from you.
Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world or spending time in their local park! All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen.
This position is all about building relationships with the people you will be supporting while helping them with their day-to-day routine in line with their personal support plans such as dressing, personal care, finances, medication, attending any appointments along with employment, Volunteering and hobbies.
Your role
Previous experience in a Support Worker type role is not essential but an awareness of learning disabilities and challenging behaviour is. What is most important is that you are an empathetic, resilient and robust individual with a genuine passion for supporting others. Having the ability to think on your feet is an important skill for this role as it means that you will be able to adapt to the needs of the people you are supporting.
As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or mobile app would be desirable however full training will be given
Please note that this role will involve elements of evening, weekend and bank holiday work as well as sleep in shifts so flexibility is essential.
The needs of this service do require the successful applicant to hold a full UK driving licence. The successful applicant will also be subject to an enhanced DBS check the cost of which to be met by United Response.
In return, we will help you build a rewarding career along with the following benefits;
- Enhanced company sick and maternity/paternity pay
- Time and half for bank holiday working
- Your wellbeing matters to us, so we provide 2 wellbeing days per year
- Access to Blue Light Discount Card and Costco membership*
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme
- Long service awards recognising loyalty to the people we support and the organisation
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, autistic people and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.
United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity.We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help ever...
Learning Mentor
Job details
- Location: Dawlish
- Salary: 12.40 per hour
- Expiry date: 12/02/2026
- Contract - Full Time
Join Our Team as a Learning Mentor at ROC College
Are you kind and caring, with a passion for helping young people achieve their goals?
Would you like a role with variety and a sense of fulfilment, where you can truly make a difference in the lives of young people with a range of needs?
If so, we’d love to hear from you! United Response is looking for friendly, supportive individuals with experience working with those who have Special Educational Needs and Disabilities (SEND) to join our education team at ROC College.
LOCATION: DawlishFUNCTION: ROC CollegeACCOUNTABLE TO: Curriculum ManagerACCOUNTABLE FOR: Supporting and mentoring individuals within ROC CollegeHOURS: 37.5 hours per week, Term Time OnlySALARY: £12.40 per hour
Who We Are
United Response is a registered charity, founded in 1973. Our mission is to ensure that individuals with learning disabilities, mental, or physical support needs have the opportunity to live life to the fullest. We support around 2000 people across more than 300 locations in England and Wales, with over 3,600 staff members.
ROC College, a part of United Response, is a specialist college providing person-centred, community-based teaching and learning within Cornwall, Devon, and Somerset. We work with young people aged 16-25 with Education, Health, and Care Plans (EHCPs).
What We’re Looking For
We’re keen to hear from applicants with experience working with individuals with SEND. You should be patient, supportive, enthusiastic, and creative, able to provide accessible education content tailored to our students. Flexibility to travel across the community with students is required. This is a fantastic opportunity for those looking to further develop their skills and experience in teaching and learning.
The ideal applicant will have the necessary skills to support the development of independence and assist individuals in accessing work experience placements. Experience supporting with Positive Behaviour Support (PBS) practice and promoting lifelong learning is essential. A strong understanding of complex behavioural needs is highly advantageous.
We are looking for someone with experience working with individuals who have complex learning disabilities and behaviours that challenge. The ability to work as part of a small team is also crucial. Additionally, the ideal candidate will either have experience with Proloquo2, Makaton, or be willing to participate in training for these communication methods.
What to Expect
As part of the ROC College team, you will support students aged 16-25 with EHCPs to develop life skills in various community settings such as learning hubs, libraries, workplaces, and leisure facilities. You will assess student progress and outcomes, and help provide accredited learning based on a personalised curriculum.
What We Can Offer You
United Response offers a comprehensive benefits package for all employees, including:
-
Pension contribution
-
Travel to work scheme (season ticket loan)
-
Cycle to work scheme
-
Access to free occupational health, physiotherapy, counselling, and advice services
-
Employee shopping discounts and eligibility for the Blue Light Card
-
Access to an online shopping platform with discounts from over 3,500 retailers
-
Fully paid training and access to nationally recognised qualifications
-
2x basic salary life assurance scheme
-
Refer-a-friend bonus scheme
-
A collaborative and caring team to support you
-
Potential for career progression
-
Two Wellbeing days per year because your health matters
United Response is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment.
Successful applicants in regulated activity will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you need assistance navigating our website or completing your applicatio...
Female Relief Support Worker
Job details
- Location: Keynsham
- Salary: £13.89 per hour (inclusive of 12.07% annual leave allowance)
- Expiry date: 11/02/2026
- Relief Work - Zero Hours
Role: Female Relief Support Worker
Salary: £13.89 per hour (inclusive of 12.07% annual leave allowance)
Location: Keynsham & Radstock
Hours: Relief (zero hour contract)
You must hold a Full UK Driving licence and be able to drive manual vehicles to be considered for this role
Please note our organisation is currently unable to sponsor visas for any positions
Are you ready to have a meaningful impact on someone’s life?
Are you compassionate to others?
Are you dedicated to making a difference? Then we want to hear from you.
Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world or spending time in their local park! All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen.
This position is all about building relationships with the people you will be supporting while helping them with their day-to-day routine in line with their personal support plans such as dressing, personal care, finances, medication, attending any appointments along with employment, Volunteering and hobbies.
Who will you be supporting?
In this role, you’ll be working across our supported living services in Keynsham and Radstock. You’ll need to be flexible and available to work in both locations. This is a great opportunity to make a real difference while gaining experience in a variety of settings.
As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or mobile app would be desirable however full training will be given.
The needs of this service do require the successful applicant to hold a full manual UK driving licence with access to your own vehicle. The successful applicant will also be subject to an enhanced DBS check the cost of which to be met by United Response.
In return, we will help you build a rewarding career along with the following benefits;
- Time and half for bank holiday working
- Access to Blue Light Discount Card
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme
- Long service awards recognising loyalty to the people we support and the organisation
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.
United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria. <...
Learning Mentor
Job details
- Location: Newton Abbott
- Salary: 12.40 per hour
- Expiry date: 12/02/2026
- Contract - Full Time
Join Our Team as a Learning Mentor at ROC College
Are you kind and caring, with a passion for helping young people achieve their goals?
Would you like a role with variety and a sense of fulfilment, where you can truly make a difference in the lives of young people with a range of needs?
If so, we’d love to hear from you! United Response is looking for friendly, supportive individuals with experience working with those who have Special Educational Needs and Disabilities (SEND) to join our education team at ROC College.
LOCATION: PaigntonFUNCTION: ROC CollegeACCOUNTABLE TO: Curriculum ManagerACCOUNTABLE FOR: Supporting and mentoring individuals within ROC CollegeHOURS: 37.5 hours per week, Term Time OnlySALARY: £12.40 per hour
Who We Are
United Response is a registered charity, founded in 1973. Our mission is to ensure that individuals with learning disabilities, mental, or physical support needs have the opportunity to live life to the fullest. We support around 2000 people across more than 300 locations in England and Wales, with over 3,600 staff members.
ROC College, a part of United Response, is a specialist college providing person-centred, community-based teaching and learning within Cornwall, Devon, and Somerset. We work with young people aged 16-25 with Education, Health, and Care Plans (EHCPs).
What We’re Looking For
We’re keen to hear from applicants with experience working with individuals with SEND. You should be patient, supportive, enthusiastic, and creative, able to provide accessible education content tailored to our students. Flexibility to travel across the community with students is required. This is a fantastic opportunity for those looking to further develop their skills and experience in teaching and learning.
The ideal applicant will have the necessary skills to support the development of independence and assist individuals in accessing work experience placements. Experience supporting with Positive Behaviour Support (PBS) practice and promoting lifelong learning is essential. A strong understanding of complex behavioural needs is highly advantageous.
We are looking for someone with experience working with individuals who have complex learning disabilities and behaviours that challenge. The ability to work as part of a small team is also crucial. Additionally, the ideal candidate will either have experience with Proloquo2, Makaton, or be willing to participate in training for these communication methods.
What to Expect
As part of the ROC College team, you will support students aged 16-25 with EHCPs to develop life skills in various community settings such as learning hubs, libraries, workplaces, and leisure facilities. You will assess student progress and outcomes, and help provide accredited learning based on a personalised curriculum.
What We Can Offer You
United Response offers a comprehensive benefits package for all employees, including:
-
Pension contribution
-
Travel to work scheme (season ticket loan)
-
Cycle to work scheme
-
Access to free occupational health, physiotherapy, counselling, and advice services
-
Employee shopping discounts and eligibility for the Blue Light Card
-
Access to an online shopping platform with discounts from over 3,500 retailers
-
Fully paid training and access to nationally recognised qualifications
-
2x basic salary life assurance scheme
-
Refer-a-friend bonus scheme
-
A collaborative and caring team to support you
-
Potential for career progression
-
Two Wellbeing days per year because your health matters
United Response is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment.
Successful applicants in regulated activity will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you need assistance navigating our website or completing your app...
Female Support Worker
Job details
- Location: Keynsham
- Salary: £12.40 per hour (plus excellent benefits)
- Expiry date: 11/02/2026
- Permanent - Part Time
Role: Female Support Worker
Salary: £12.40 per hour (plus excellent benefits)
Location: Keynsham
Hours: 25 hours per week
You must hold a Full UK Driving licence and be able to drive manual vehicles to be considered for this role
Please note our organisation is currently unable to sponsor visas for any positions
Are you ready to have a meaningful impact on someone’s life?
Are you compassionate to others?
Are you dedicated to making a difference? Then we want to hear from you.
Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world or spending time in their local park! All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen.
This position is all about building relationships with the people you will be supporting while helping them with their day-to-day routine in line with their personal support plans such as dressing, personal care, finances, medication, attending any appointments along with employment, Volunteering and hobbies.
About the role
Whilst we aren’t necessarily looking for someone with previous experience, we do require that candidates have good understanding of social care. You should embody United Response’s aim to provide the very highest level of care to the person we support and always do so with a smile on your face.
The person you’ll be supporting attends a day centre from 9am to 3pm, so your working hours will typically fall outside of these times.
As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or mobile app would be desirable however full training will be given.
The needs of this service do require the successful applicant to hold a full manual UK driving licence with access to your own vehicle. The successful applicant will also be subject to an enhanced DBS check the cost of which to be met by United Response.
In return, we will help you build a rewarding career along with the following benefits;
- Enhanced company sick and maternity/paternity pay
- Time and half for bank holiday working
- Your wellbeing matters to us, so we provide 2 wellbeing days per year
- Access to Blue Light Discount Card and Costco membership*
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme
- Long service awards recognising loyalty to the people we support and the organisation
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.
United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed t...
Wellbeing Deputy Manager: Localities (Oxford City)
Department
Localities
Employment Type
Part-Time
WELLBEING DEPUTY MANAGER: LOCALITIES (OXFORD CITY)
Hours: 30 hours per week
Salary: £28,434 - £30,602 pro rata (Salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: The Mill Wellbeing Hub, 46 Cowley Road, Oxford, OX4 1HZ
We are currently looking to recruit to the above role and would really welcome applications for it.
If you have any accessibility needs or require reasonable adjustments for your application, please contact HR@oxfordshiremind.org.uk.
If you are interested in learning more about the role and find more about what we do before applying, please contact Beth Brown-Reid on beth.brown-reid@oxfordshiremind.org.uk
Alternatively if not we would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
- Knowledge of good practice in safeguarding Children and Adults
- Experience of leading or supervising others
- Experience of managing risk
- Experience of working in a demanding environment
- Experience of working as part of a team and communicating effectively
- Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these
- Excellent listening and interpersonal skills
- Self-awareness and ability to reflect and learn from own experiences and those of others
- Effective organisational, planning, administrative and IT skills
- Demonstrating professional approach and boundaries in all situations
- Ability to hold clear boundaries
- Knowledge/Understanding of our values
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
Click here for full Job Description
Closing date: Wednesday 18th February 2026
Shortlisting date: Friday 20th February 2026
Interview date: Wednesday 25th February 2026
Interview location: Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
Location
Oxford, Oxfordshire
Department
Localities
Employment Type
Part-Time