Rainbow Trust Children’s Charity enables families who have a child with a life threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
As a Volunteer Driver, you will help to give additional support to the families we work with by providing safe, comfortable and reliable transport, enabling them to travel safely to healthcare appointments, school and to other activities.
We are looking for Volunteer Drivers in the following areas: Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, Sunderland, Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland and Stockton-on-Tees
Your role may include:
- Providing transport for families to and from home or hospital appointments, according to their specific needs
- Providing transport to enable families to attend Rainbow Trust support groups
- Transporting siblings to and from trips or activities at school or with other providers, as and when required
What we’re looking for:
- A confident, calm and patient driver
- Experience of interacting with people from a wide variety of backgrounds
- Experience of interacting with children and young people
- An ability to empathise with families in stressful circumstances
- Non-judgemental, warm, friendly and with a sense of humour
- A commitment to following our policies regarding safeguarding, professional boundaries and confidentiality
- A full driving licence held for a minimum of 2 years, and use of your ownvehicle is required for this role
- All ages from 21 onwards are welcome
Your commitment:
- Most of our drivers support us flexibly on a weekly, bi- weekly or monthly basis, depending on the needs of the family.
- Times can vary between 8am - 6pm, Monday – Friday, depending on appointment times, but there is flexibility depending on the needs of the family and your availability
- To enable you to get the most out of your volunteer role, we are looking for volunteers who are available for the next 12 months
Training and Support
- A dedicated member of Rainbow Trust staff will guide and support you in your work
- You will receive a full induction to the charity and a programme of training relevant to your role, to help you get the most from your time with us
- Training will cover areas such as safeguarding, active listening skills, bereavement, health and safety, confidentiality and GDPR
- Further modules will be available for you if you would like to develop your knowledge
- All care volunteers will receive regular one to one support and more formal supervision sessions
Why choose Rainbow Trust?
- We are a Sunday Times Top 100 Not-for-Profit organisation and a leading charity for children and young people
- Professional training and opportunities to develop your skills and knowledge
- The enjoyment of becoming part of our friendly and welcoming team, knowing you are making a valuable contribution to the lives of the families we support
- A calendar of social events for volunteers, including Christmas events and celebrations for Volunteers’ Week
- We will reimburse your out-of-pocket travel expenses
Ready to apply?
- Get in touch with our Volunteering Team by email on volunteering@rainbowtrust.org.uk or call 01372 363438 for more information about volunteering with us
Selection process:
- Enrolment form, references, interview, Disclosure and Barring Service Check (DBS)
Please note that we will only process applications from volunteers who are resident in the UK and who have already obtained the relevant immigration permits. We are unable to sponsor Charity Worker Visas.
Location: Remote (online meetings)Time commitment: Approx. one morning every 1–2 monthsType: Volunteer role
About Ategi
At Ategi, we believe everyone deserves the right support to live a fulfilling life. We work alongside people with additional needs, their families, and carers to create safe, supportive, and meaningful opportunities within their communities.
About the Role
We’re looking for Shared Lives Panel Volunteers to join our panel and help ensure Shared Lives carers meet Ategi’s high standards.
As a panel volunteer, you’ll review carer assessment and re-approval documents, take part in online panel meetings, and contribute your professional judgement to support fair, consistent decision-making. You’ll work alongside Ategi staff and fellow panel members in a respectful, collaborative environment.
This role plays a vital part in safeguarding and quality assurance within Shared Lives.
Why Volunteer With Us?
- Make a real impact – Help ensure people with additional needs are supported by safe, skilled, and compassionate carers
- Use your experience for good – Apply your judgement, communication skills, or professional background in a meaningful way
- Learn and develop – Gain insight into social care, safeguarding, and assessment processes
- Flexible commitment – Around one morning every month or two, with meetings held online
- Be part of a supportive team – Work alongside experienced professionals in a values-driven organisation
- Support fair decisions – Help maintain consistency and high standards across the Shared Lives service
Who We’re Looking For
You may be a great fit if you:
- Have experience in social care, Shared Lives, or supporting people with additional needs, or
- Are an experienced professional looking to stay connected to the sector, or
- Are studying for a Master’s or PhD in a related field, or
- Are a trainee social worker or early-career professional keen to build your experience
We welcome applications from people at different stages of their careers — what matters most is sound judgement, professionalism, and a commitment to values-led decision-making.
Key Responsibilities
- Read and review Shared Lives carer assessment and re-approval documents
- Take part in panel discussions and contribute informed views
- Support decisions on whether carers meet Ategi’s standards
- Maintain confidentiality and follow Ategi’s Code of Conduct
- Attend training and keep up to date with relevant policies and guidance
Time Commitment
- Approximately one morning per month (sometimes every other month)
- Meetings usually run from 9:30am–12:30pm
- Fully remote — all meetings are held online
This role fits well alongside work, study, or other commitments.
How to Apply
If you’d like to be part of a values-driven organisation making a genuine difference, we’d love to hear from you.
📩 Send your CV and a short supporting statement to: hr@ategi.co.uk
Please tell us why you’re interested in the role and what experience you’d bring.
Shortlisted applicants will be invited to an informal discussion with a Locality or Scheme Manager.
Location: Remote (online meetings)Time commitment: Approx. one morning every 1–2 monthsType: Volunteer role
About Ategi
At Ategi, we believe everyone deserves the right support to live a fulfilling life. We work alongside people with additional needs, their families, and carers to create safe, supportive, and meaningful opportunities within their communities.
About the Role
We’re looking for Shared Lives Panel Volunteers to join our panel and help ensure Shared Lives carers meet Ategi’s high standards.
As a panel volunteer, you’ll review carer assessment and re-approval documents, take part in online panel meetings, and contribute your professional judgement to support fair, consistent decision-making. You’ll work alongside Ategi staff and fellow panel members in a respectful, collaborative environment.
This role plays a vital part in safeguarding and quality assurance within Shared Lives.
Why Volunteer With Us?
- Make a real impact – Help ensure people with additional needs are supported by safe, skilled, and compassionate carers
- Use your experience for good – Apply your judgement, communication skills, or professional background in a meaningful way
- Learn and develop – Gain insight into social care, safeguarding, and assessment processes
- Flexible commitment – Around one morning every month or two, with meetings held online
- Be part of a supportive team – Work alongside experienced professionals in a values-driven organisation
- Support fair decisions – Help maintain consistency and high standards across the Shared Lives service
Who We’re Looking For
You may be a great fit if you:
- Have experience in social care, Shared Lives, or supporting people with additional needs, or
- Are an experienced professional looking to stay connected to the sector, or
- Are studying for a Master’s or PhD in a related field, or
- Are a trainee social worker or early-career professional keen to build your experience
We welcome applications from people at different stages of their careers — what matters most is sound judgement, professionalism, and a commitment to values-led decision-making.
Key Responsibilities
- Read and review Shared Lives carer assessment and re-approval documents
- Take part in panel discussions and contribute informed views
- Support decisions on whether carers meet Ategi’s standards
- Maintain confidentiality and follow Ategi’s Code of Conduct
- Attend training and keep up to date with relevant policies and guidance
Time Commitment
- Approximately one morning per month (sometimes every other month)
- Meetings usually run from 9:30am–12:30pm
- Fully remote — all meetings are held online
This role fits well alongside work, study, or other commitments.
How to Apply
If you’d like to be part of a values-driven organisation making a genuine difference, we’d love to hear from you.
📩 Send your CV and a short supporting statement to: hr@ategi.co.uk
Please tell us why you’re interested in the role and what experience you’d bring.
Shortlisted applicants will be invited to an informal discussion with a Locality or Scheme Manager.
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Overview
Senior Landscape Architect (Planning)
(Preferably CMLI +2 years’ experience)
We are looking for a Senior Landscape Architect who can lead landscape planning projects, collaborate effectively with multidisciplinary teams, and communicate design intent clearly to a range of audiences.
This is an exciting opportunity for a Chartered Landscape Architect with proven landscape planning experience, who thrives on planning and designing visionary sustainable places.
What you’ll bring
- A strong track record in the planning and designing of public realm and landscape projects.
- In-depth knowledge of UK landscape planning and emerging trends in sustainable design (e.g., climate-positive design).
- Proven experience in undertaking and composing of Townscape/Landscape Visual Impact Assessments.
- Proficiency in working with multi-disciplinary teams.
Your skills and qualities
Essential
- Excellent knowledge of the UK planning system, and the Landscape Institute Work Stages and Fee Scales.
- High proficiency in AutoCAD, Photoshop, InDesign, Illustrator.
- Multimedia design flair, hand graphics and 3D experience.
- Experience of project management; good report writing and research skills.
- Good knowledge of UK plants, soil, and planting techniques.
Desirable
- Ability to communicate design ideas clearly through drawings, reports, and presentations.
- Good working knowledge of Lumion.
- Experience of individual project accounting.
- Experience working on international projects.
___________________________________________________________________________________________________________
Senior Landscape Architect (Technical)
(Preferably CMLI +2 years’ experience)
We are looking for a talented, articulate, and motivated Senior Landscape Architect to take a leading role in the delivery of our complex landscape projects.
This is an exciting opportunity for a Chartered Landscape Architect with proven project delivery and management experience, who thrives on turning visionary ideas into high-quality, sustainable places.
What you’ll bring
- A strong track record in the delivery of public realm projects (RIBA Stage 3+ onwards).
- In-depth knowledge of landscape construction, biodiversity, and emerging trends in sustainable design (e.g., low carbon construction, climate-positive design).
- Familiarity with design, tender, and construction processes. International experience is a plus.
- Proficiency in working with multi-disciplinary and BIM-enabled teams, with a good understanding of building safety guidance and standards.
Your skills and qualities
Essential:
- Strong and innovative technical abilities, supported by an exciting portfolio.
- High proficiency in AutoCAD, Revit, Keyscape, Photoshop, InDesign, Illustrator.
- Knowledge of the UK planning system, and the Landscape Institute Work Stages and Fee Scales.
- Ability to present ideas visually and verbally with confidence.
- Good knowledge of plants, soil, and planting techniques.
- Experience in project management, client liaison, and delivering outstanding landscape solutions.
Desirable
- Good working knowledge of Lumion.
- Experience of individual project accounting.
- Experience working on international projects.
About Macfarlane + Associates
Macfarlane + Associates is a B Corp placemaking agency delivering meaningful public realm design for complex urban regeneration projects. Our portfolio draws on 20+ years of experience creating that sense of place for award-winning landscapes in the UK and worldwide from large-scale masterplanning to local community projects. Through the lens of the climate emergency, our consultancy offers a holistic approach to sustainable design. We dynamically engage with environmental opportunities as a way of tackling the biodiversity crisis. We provide client-focused design solutions through a highly collaborative approa...
At WWT we shape unforgettable experiences; we want people to feel part of something amazing and this includes our youngest of visitors and the people they visit with. We are therefore looking for keen and enthusiastic people to help run our weekly Wednesday term time toddler group: The Gosling Gang. You will enjoy working with other volunteers, families and young children; have good communication skills, an outgoing personality and an ability to think on your feet.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
No formal qualifications are required. However, for this role it is essential that you have:
- Experience of working with the toddler age group
- Excellent communication skills
- Willingness to talk to visitors both on a one-to-one level and to larger groups
- An interest in Education related activities
- Previous experience in running similar events would be desirable
Unfortunately this role is not suitable for Under 18's.
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Team Leader Job 0312
- Job Reference
- Job 0312
- Location
- Cheltenham
- Salary
- £35,098.00 per annum
- Vacancy Type
- Permanent/Full Time
- Working Hours
- 37.5 hours per week
- Application Deadline
- Monday, February 9, 2026
- Job Summary
- The Role
As a key member of our wider Gloucestershire leadership team, the Team Leader role promises to offer new challenges and opportunities within a supportive local and national context.
This is an exciting opportunity to lead a dynamic team in a thriving service, making positive changes in peoples’ lives, through a non-judgmental, recovery-based approach that values the strengths and choices of those individuals.
Through joining Via you will receive a warm welcome, peer support, training, regular supervision and the chance to thrive in a lively and innovative service.
The main purpose of this role is to lead the team, working closely with the service manager, to ensure excellent quality of care to people who use our service accessing treatment for substance use and their complex needs, in partnership with a clinical team, counsellors and other professionals involved in client's care.
You will have an in-depth knowledge and experience of the challenges affecting people with substance use and related health and wellbeing issues, and you will be a resilient, compassionate and solution-focussed leader – confident in coaching new and experienced staff alike. You will hold chairing responsibilities for a range of team meetings and so must have strong engagement skills and be confident in facilitating reflective and development sessions, inspiring high standards across every aspect of our service delivery and valuing members of the team as individuals.
The duties are varied, and no two days will be the same.
Duties may include supporting other areas of service delivery across the county.
The ServiceAdult Drug and Alcohol Services across Gloucestershire transferred to Via on 1
stApril 2024. The role is part of Via’s structure and provides a great opportunity to build on existing service strengths, drive new developments and make a positive impact as part of this new contract.To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our
Benefits PackageFor an informal chat about the role, contact Sophie Osborne, Service Manager at
sophie.osborne@viaorg.ukor 01452 223014.The closing date for applications is
Monday 9thFebruary 2026at midnight.Interviews are likelyto take place on 18thand 19thFebruary 2026.We only accept applications via
http://www.viaorg.uk/work-at-via/career-paths/using our application form, sorry we don’t accept CVs. For guidance on how to complete the application visithttp://www.viaorg.uk/work-at-via/how-to-apply/. Please submit your application as soon as possible as we may close adverts at any time if we receive a sufficient number of applications.Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.
We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme.
Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles.
Please email
people@viaorg.ukif you have any recruitment enquiries or if you require this documentation in an accessible format. - Job Profile
-
Job Profile document
At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.
By providing an excellent visitor experience as a member of the Welcome and Information Team, you will be encouraging our visitors to make the most of their visit to Martin Mere centre, and to understand and support our work to save wetlands for wildlife and people.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
No previous experience is required as training will be provided. However this role will suit you if you have a love of wildlife and the outdoors and are:
- Confident or experienced in delivering talks
- Able to work in a team of staff and volunteers
- Experience in a customer related role would be advantageous
- Able to communicate well to a diverse range of audiences
- Familiar with Martin Mere centre
Please note that unfortunately this role is not suitable for Under 18's.
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
At WWT we believe that the best way for people to understand and connect to wetlands is to experience them so we bring awe-inspiring nature up close. You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide. Activities include pond dipping, bug hunts, animal health checks, living history experiences and egg to duckling activities.
Volunteers play a crucial role in saving wetlands for wildlife and people.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
No previous experience is required as training will be provided. However this role will suit you if you have a love of wildlife and the outdoors:
- Experience either in an educational setting or in an environment involving children would be an advantage
- Reliability and people who are prepared to make a commitment to volunteering
- Confident in talking to the public
- Able to work in a team of staff and volunteers
- Keen to give our visitors a first class experience
- Able to communicate well to a diverse range of people, young and old
We are particularly looking for volunteers who are available to help out on the weekend.
Unfortunately this role is not suitable for Under 18's.
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Slimbridge
Welcome Hosts help us create a great first impression. They’re on hand to provide a warm welcome and help visitors make the most of their day. Whether it’s pointing visitors in the right direction or letting them know what’s on today you will be encouraging our visitors to make the most of their visit to Slimbridge centre, and to understand our work to save wetlands for wildlife and people.
At WWT we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. At Slimbridge Wetland Centre visitors can explore unique wetland habitats and the amazing array of birds, mammals and amphibians that inhabit them. Our volunteers help to welcome and inspire visitors, and look after our unique habitats and heritage. Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.
This role will suit you if you:
- Are confident and pro-active in approaching people
- Excellent verbal communication skills
- Enjoy being part of a friendly team
- Commitment to excellent customer service
- Have an interest in the natural environment
- Are happy using a computer/till
- Like working in a busy visitor environment
We are particularly looking for people that are available to help on Saturdays and Sundays. Please note, this role is not suitable for Under 18's.
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Wellbeing Volunteer
- locations
- Willow House
- time type
- Part time
- posted on
- Posted Today
- job requisition id
- JR011165
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
The role:
This exciting volunteer role would suit someone with an empathetic, open-minded attitude who can built strong working relationships with others as part of a holistic approach to improving overall health and wellbeing of the people we support. A Wellbeing Volunteer will attend the service frequently to engage with the staff and people the service supports, offering assistance with group sessions and supporting people accessing the service one-to-one.
Tasks may include:
· Being a friendly face and welcoming those who attend the service
· Offering a listening ear and facilitating discussions that bring people together
· Setting up for group sessions, helping to keep the communal areas tidy (e.g. kitchen and activity room), and packing away following each session
· Promoting and signposting activities available in the wider community
· Identify and report any concerns or risks to the Duty staff or Duty Manager within the building
· Planning and delivering activities – these could be creative based arts and crafts, board games, music based, yoga, or other skills and interests that you bring with you
· Engaging with the people who access the service and encouraging time in the community (e.g. walk and talks, or attending external groups with them for support)
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role-specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
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Sales & Guest Booking Officer at Calvert Devon The role of Sales & Guest Booking Officer This role supports Calvert Devon’s strategy to raise awareness of our products and services, initially focusing on schools and large group bookings. You’ll be responsible for responding promptly to inbound enquiries, while also managing a portfolio of outbound leads to generate new business. Working closely with teams across Calvert Devon, you’ll help shape bespoke breaks that meet customer needs. Building and maintaining strong relationships with key account holders will be essential to encourage repeat bookings and long-term partnerships. What you will need Essential: A self-motivated approach with a strong drive to achieve targets Experience of working within a sales environment Comfortable with working to Key Performance Indicators Experience of working to targets – individual, team and organisational. The ability to learn quickly and adapt to new processes Creative thinking to design solutions that meet customer requirements To have great attention to detail and a pragmatic approach to problem-solving Excellent verbal and written communication skills to convert leads into bookings Proven administration experience with strong organisational skills and the ability to work under your own initiative and manage your own workload effectively To be committed to providing outstanding standards of customer service and strive to exceed customer expectations Must be enthusiastic and motivated with the drive for success. To enjoy working as part of a close-knit team Competent in using: Microsoft Office – including Word, Excel and Outlook (advanced level desirable) To be punctual and adaptable Have knowledge of varying disabilities To be over 18 years of age Your own means of transport due to our location To be a competent swimmer and able to dive to the bottom of a shallow 1.3metre pool Desirable: Experience within the education and/outdoor education sector Travel sector experience Knowledge of the Cinolla booking system or other similar CRM system The successful applicant will be required to undergo and successfully pass the following training: Pool Responder (must be able to dive to the bottom of a shallow 1.3metre pool) First Aid Safeguarding Must be office-based, with some regional travel requirements Some amazing benefits Become part of our incredibly inspiring organisation and great team, and you could take advantage of: Speedy response to all applicants This role includes a performance related pay incentive A collaborative, fun, and supportive workplace Personal growth and development opportunities Free on-site parking A stunning location with walks right on your doorstep 29 days annual leave (including bank holidays) with length of service increase Death in service benefit Plus, the chance to make a real difference every single day Job details Job type: Full-time Hours: 37.5 hours per week, predominantly Monday to Friday. Some evening and/or weekend work may be required in line with business needs. Start date: Immediate start available Salary: £25,750pa depending on experience Location: Wistlandpound, Kentisbury, Barnstaple EX31 4SJ on site Travel: Some travel may be required Closing date: Close of business 15th February 2026 We interview on a rolling basis — don’t wait to apply! Our hiring process If this advert has caught your eye and you think you fit the bill, email your CV to the contact below. We’ll be in touch to guide you through the next steps. Who to contact: Email: Lizzi Stevenson – Sales & Guest Experience Manager lizzi.stevenson@calvertdevon.org.uk Note: No agencies please. We do not sponsor visas for this post A UK Right to Work is required Job Description Job Title: Sales & Guest Booking Officer Direct Reports: None Report to: Sales & Guest Experience Manager Liaise with: All departments Purpose of job Provide all required information to guests during the booking process. Proactively promote Calvert Devon to existing and future guests and groups. Work with Marketing team to implement marketing strategy which promotes Calvert Devon products and attracts new audiences. Build relationships with guests/groups that result in repeat business Drive an increase in bookings, with specific percentage targets agreed as part of performance goals. Respond to all enquiries quickly and convert to sales. Work with Guest Services team to ensure the booking process is consistently followed Key responsibilities Sales Maximise revenue. Collaborate with the Guest Services team to ensure a seamless sales journey from enquiry to confirmed bookings. Be an expert in our product and culture – communicating that clearly to our customers. Identify opportunities within the Calvert Devon region to develop business with corporate...
Deputy Manager - Person specification And Skills Experience 1 2 3 4 5 6 7 8 9 10 11 12 13 KNOWLEDGE and abilities 1 Substantial recent experience of working in Health or Social care Experience of supporting people with Learning Disabilities, Mental in Supported health or Autism, Living, Day Opportunities or Residential services Experience and motivating staff teams, as a Team Leader or Senior care Experience of writing documents, reports, about the service and people as required leading of risk that ensuring of and recruitment, performance the ensuring of is managed safely is Experience supervision management of staff teams Experience environment and there compliance with all regulations Experience of carrying out assessments Experience of assessing people’s individual needs on a daily basis Experience of detailed record keeping Experience of managing self and others to deliver quality services to timescales Excellent communication skills. Experience of working in a diverse organisation and community Experience of working in a busy, growing organisation Computer literate in all Microsoft Office programmes, such as Word and Excel, able to research using the internet and learn different software packages eg. Google Awareness of policies and current issues 1 and written safeguarding verbal Essential Desirable √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ 2 3 4 5 6 7 8 QUALITIES 1 2 3 4 5 6 3 issues Knowledge of current HR and employment and legislation Knowledge of data protection legislation Knowledge of Disclosure and Barring Service regulations Level in diploma management/health & social care or equivalent in 5 Level management/health & social care or equivalent or working towards / prepared to work towards Comprehensive knowledge of the Care Commission Regulations and able to ensure compliance Knowledge of health and safety legislation diploma Quality adapt service-oriented Flexible. to Able to changing work priorities at short notice, take on the ideas of others, adapt own way of working Identifying potential problems and identifying ways to solve them, using own initiative Positive, helpful communication Good at multi-tasking – enjoys doing several different tasks at once Experienced self-confident person. Unflappable, ‘can do’ attitude Interested in and committed to the aims of New Directions and inter-personal √ √ √ √ √ √ √ √ √ √ √ √ √ In your personal statement on the application form please ensure that you give concrete and specific examples and evidence of how, when, where and why you meet the requirements on the person specification, i.e. what you are doing or have done in the past that is similar or transferable to our requirements. (Some of this evidence may not be work related but still relevant to this post). March 2022 2
JOB DESCRIPTION Job title Hours Place of work Deputy Manager - Supported Living 38 hours per week, which may include evening and weekend work as required May be based at any of the organisation’s locations and will attend other locations as required to carry out the duties of the post. SCOPE OF THE POST To Support the Registered Manager in ensuring the delivery of high quality holistic support and to create a safe and supportive environment conducive to the needs of the people we support, through high standards of professional practice. The Deputy Manager is required to support the effective leadership of the Team and help ensure that they contribute to secure, sustain and promote the reputation of New Directions. DUTIES AND RESPONSIBILITIES Objectives 1. To work in Partnership with the Registered Managers and staff teams. Supporting the manager in the day to day supervision of the staff team and the service 2. To play a full role as a member of the Management Team of New Directions. 3. To support the charity and the Managers in their work with social care regulators and local authorities to ensure satisfactory standards are maintained, ensure that agreed quality assurance initiatives are implemented within the service. 4. To provide improvement, independence and choice for the people we support, making sure they are treated with dignity and respect at all times. 6.To act in the absence of the Registered Manager, with support from the operational management team. 7. To ensure policies and procedures are implemented and understood by all staff to ensure the highest standard of support. Leadership 1. To provide leadership to all staff within your service in order to deliver the highest possible quality of support within a safe working and living environment. 2. To be a good role model for all, being approachable and present within the service, as well as being consistent in all actions and decisions. 3. To support the Managers ensuring staff maintain clear standards of support within the service, including acting in a professional manner and ensuring people are well treated and supported; and respecting equality and diversity at all times. 4. To adhere to recruitment and selection policies and procedures; and promote and encourage staff retention. 5. To support staff through induction, probation and encourage further Professional development 6. To participate in HR meetings as required, including investigations, disciplinary and grievance meetings. 7. To participate in regular meetings for the people we support, staff and stakeholders to provide and receive feedback; and administer the customer feedback questionnaire provided as part of the company’s quality assurance systems. 8.To take part in the Manager’s on-call rota as required. Supporting Individuals 1. To ensure that the people we support all have an up-to-date support plan, which is regularly reviewed and actively involves the people we support. 2. To ensure all risks and risk assessments are regularly reviewed and updated. 3. To regularly monitor the delivery of support given by all staff ensuring that the physical, social, psychological and emotional needs of the people we support are recognised, assessed and met. 4. To ensure the service and its processes are fully compliant with the Mental Capacity Act and that the people we support are empowered to make choices where able and where not, that best interest decisions are made on their behalf involving relevant professionals. 5. To ensure the service is compliant with DoLS/LPS legislation. 6. To ensure every person we support has a named key worker. 7. To ensure the highest standards of support consistent with the requirements of CQC and funding authorities. 8. To support the manager to arrange and attend regular reviews with the people we support and with their appropriate professionals and support networks. 9. To meet professional and legal responsibilities with regard to the storage, handling and administration of medication. General Management 1. To work with the managers guidance and have an understanding of the legal requirements of the Care Quality Commission (CQC) and ensure the service complies with relevant legislation and regulations. 2. To have a full understanding and working knowledge of all New Directions’ policies and procedures. 3. To support the manager in completing the staff rota and ensuring that the staffing ratio meets the assessed needs of the people we support. 4. To work with the manager to ensure that any annual leave requests are authorised appropriately to ensure safe staffing levels. 5. To manage sickness absence by always conducting return to work interviews and correctly applying company policy. 6. To ensure that staff hours are recorded and sent to payroll on time. 7. Promote an open, positive and inclusive culture and ensure the people we support and staff are familiar with the organisation complaints procedure. 8. To liaise effectively with ...
We are looking for a qualified (or soon-to-qualify) Psychological Wellbeing Practitioner (PWP) to join our team. As a PWP, you will play a vital role in supporting adults experiencing common mental health issues such as anxiety and depression.
You will assess service users’ suitability for evidence-based interventions and deliver a wide range of Step 2 psychological therapies, both on a one-to-one basis and through therapeutic groups. This is a rewarding opportunity to contribute to a high-quality, responsive service aligned with IAPT standards, while making a real difference to people’s lives.
The role also involves active participation in case management and line management supervision, supporting both clinical quality and team performance.
Key Responsibilities
- Conduct thorough assessments, including risk assessments relating to self and others.
- Deliver a range of Step 2 evidence-based interventions for individuals and groups.
- Contribute to team performance, ensuring services meet IAPT quality standards.
- Actively participate in case management and line management supervision.
- Support the service in achieving its performance and outcome targets.
- Work flexibly across sites as required to meet service needs.
Essential Criteria
- Qualification (or soon-to-qualify) as a Psychological Wellbeing Practitioner.
- Experience undertaking comprehensive risk assessments.
- Experience delivering Step 2 interventions.
- Strong understanding of IAPT and the stepped-care model.
- Genuine interest in motivating and supporting people to improve their wellbeing.
- Excellent interpersonal skills, with the ability to work with diverse groups.
- Good project and time management skills.
- Understanding of the need for evidence-based psychological interventions.
- Flexibility to meet service needs and willingness to work across sites.
About You
You are compassionate, motivated, and committed to supporting people through their recovery journey. You have a strong understanding of IAPT services and evidence-based interventions, alongside the ability to engage and motivate service users from diverse backgrounds. A team player, you will bring enthusiasm, professionalism, and the flexibility required to meet the needs of the service.
All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.