Digital Experience Manager
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Job title: Digital Experience Manager
Job reference number: PC154
Contract: Permanent, full time, 35 hours per week
Location: London with hybrid working (min 2 days per week in the office)
Salary: £45,000 per annum
Are you passionate about creating exceptional digital experiences that drive real impact.
We are looking for a talented Digital Experience Manager to join our Marketing Department at the Charities Aid Foundation (CAF).
What you will do
At CAF, every one of us contributes to our impact, and as our Digital Experience Manager you too will play an integral part in what we do.
Working closely with the Senior Digital Experience Manager, you'll drive the strategic development of CAF's web properties, combining SEO expertise, content implementation and UX optimization to deliver exceptional customer experiences. You'll manage our website backlog, lead content projects, and champion data-driven decision-making across all digital touchpoints while maintaining our brand standards.
As our Digital Experience Manager, you will:
- Own the management and prioritization of the website backlog, ensuring delivery aligns with business objectives and budget.
- Lead SEO strategy implementation across CAF websites to drive optimal search visibility and performance.
- Provide expert consultancy on user experience best practices for marketing campaigns and product content.
- Manage website performance reporting and analytics strategy, delivering actionable insights for optimization.
- Lead stakeholder engagement and manage external agency relationships for successful web project delivery.
- Champion digital accessibility and compliance across all CAF web properties.
Who we are looking for
This role is for you if you have experience of working in digital marketing, web management or UX and are keen to make a difference to society. We are looking for:
- 5+ years' experience managing content management systems and websites.
- Strong ability to write HTML and read CSS/Javascript.
- Proven expertise in search engine optimization, including tools like SEMRush.
- Knowledge of UX best practices, accessibility standards and content design concepts.
- Experience with analytics platforms, Google Tag Manager, and multi-variant testing.
- Excellent stakeholder management skills with the ability to communicate complex digital concepts to non-technical audiences.
What CAF offers as an employer
At CAF you will receive:
- Permanent hybrid ways of working where roles allow
- Six weeks holiday plus bank holidays
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
- Social impact benefit schemes.
For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers.
Who we are
The Charities Aid Foundation exists to accelerate progress in society towards a fair and sustainable future for all. Over the last 100 years, we have led the way in developing innovative approaches to giving. Annually, we distribute over £1 billion to social purpose organisations around the globe.
As a leading charity operating from the UK, US and Canada, alongside an international network of partners, CAF works at the centre of the giving world. We collaborate with corporate and individual donors to enable them to give more effectively, strategically and impactfully. This includes connecting them to charities globally and providing access to our in-depth sector knowledge, governance expertise and innovative giving solutions.
We help social purpose organisations to strengthen their resilience and do more of their life changing work, through strategic advisory services from our Impact Accelerator, tools to support charities’ fundraising activities, and charity financial services from CAF Bank Limited and CAF Financial Solutions Limited. Using our research, policy and campaigns work, we understand and influence the wider environment for charities and donors.
Diversity and inclusion
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of ...
OpportunitiesJob description
Job description
Farm Worker/Groom (2151)
- Salary:£25,350 per annum
- PoscitySidbury
- PoscountryUnited Kingdom
- Area:Equine Operations
- Vacancy Type:Permanent
- Full or Part Time?:Full Time
The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.
We have an excellent opportunity for a flexible and proactive individual with a passion for Donkeys to join our busy team at Paccombe Farm, near Sidmouth, East Devon. Possessing excellent interpersonal and collaborative skills, you will provide care and rehabilitation for the resident donkeys, and will support the Farm Manager in maintaining a safe working environment.
About you:
- Excellent observation skills to identify and notice signs that would indicate ill-health in animals.
- Excellent communication and customer service skills – tactful and diplomatic when handling sensitive matters.
- Competent IT knowledge and skills.
- Full current UK valid driving licence.
- Willing to work outside in adverse weather conditions.
- Effective team player who builds trust and positive relationships.
- Self-motivated, with a positive and professional attitude.
Desirable:
- Experience in animal husbandry or equine care.
About the role:
Your principal duties and responsibilities will include –
- Routinely checking, feeding, medicating, grooming, weighing, worming and training the resident donkeys, mules, ponies and hinnies.
- Assisting visiting vets, farriers and dentists.
- Operating machinery, and/or manually, mucking out, feeding and bedding up of barns and stables and distributing hay, haylage and bagged feedstuffs.
- Maintaining the farm by sweeping, pressure washing, cleaning, field sweeping, haymaking, strimming, compost management, willow management and dirty water control.
- Maintaining up to date manual records for the donkeys, farming practices, holidays and overtime.
- Providing feedback on a daily basis to the Farm Manager and Supervisor on matters such as donkey health, feeding regimes and land management and liaising with other staff to facilitate smooth running of the farm.
This is a full-time, permanent contract starting as soon as possible, working 37.5 hours per week, 5 days out of 7, including weekend work as part of the team rota.
Benefits:
Competitive pension.
Life assurance.
31 days holiday (including Bank holidays), rising to 34 will each full year of service.
Wellbeing team.
Recorded Pilates and Yoga classes.
Long service awards.
Healthshield plan –
Reimbursement of some medical expenses up to the specified limits per membership.
Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.
Access to a 24/7 GP and counselling service.
Free parking.
Subsidised restaurant and shop.
Closing date for completed applications: Monday 16 February 2026.
The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
The Donkey Sanctuary also participates in the Inter Agency Misconduct Disclosure Scheme and, for relevant posts, may request information from applicants’ previous employers about ...
SEN Activities Coordinator
SEN Activities Coordinator
Job reference:005144
Salary:£15,667.02
Closing date:13/02/2026
Location:Wingrave
Job Description
Are you creative and values-driven, with experience working with children or young people with learning disabilities?
Join us as an Extended Curriculum Coordinator at our Children’s Homes in beautiful Wingrave, where we support young people with learning disabilities and autism. At MacIntyre, we believe every child has the right to live a meaningful and fulfilling life, and that valuable learning can happen everywhere - not just in the classroom. This is a part-time role (24 hours per week.)
About the role
This is a key role within our team, where you’ll design and deliver activities that promote young people’s learning, engagement, and happiness outside of school hours: during evenings, weekends and holidays.
You’ll get to know each young person and their interests and strengths. From your positive relationships, you’ll create personalised programmes that help them grow in confidence, develop life skills and explore new experiences. Whether it’s organising trips, cooking sessions, creative or cultural events, your creativity will support young people’s personal development in real and lasting ways. You’ll also balance fun with practical considerations, such as budgets, resourcing activities, and providing evidence for learning.
You will work closely with our dedicated therapy team, which includes an occupational therapist, a speech and language therapist, and a therapy assistant. MacIntyre School and Children’s Homes offer a wide range of facilities for you to use in your role, including a sensory room, bouldering wall, trampoline, and ball pool.
You’ll also be supported in transforming spaces like our hall and drama room into lively, engaging environments for youth clubs and cultural events. A key part of your role will involve empowering young people to express themselves using their preferred methods of communication, including through participation in young people’s meetings.
Alongside the Registered Manager and wider team, you’ll ensure activities are inclusive, evaluated effectively, and in line with each young person’s learning targets.
#IND1
About you
You’ll be someone who promotes a positive, supportive attitude to learning. You’ll have:
- Experience with children or young people with learning disabilities and/or autism
- Both a creative and practical approach to planning and delivering meaningful activities
- The ability to work flexibly, including evenings and weekends
- Strong communication skills and a commitment to involving young people in shaping their own lives
Above all, you’ll share our core values: respect, compassion, ambition and partnership.
Who are we?
At MacIntyre School, we have four modern houses within the school campus adjacent to the heart of the village of Wingrave. Each house accommodates up to five young people in their own bedrooms, decorated and equipped to their individual tastes. The homes are registered in pairs, and staffed by large teams led by experienced Registered Managers.
We’re absolutely delighted to announce that following our recent Ofsted inspection, our Children's Homes were awarded a glowing 'Good' rating! The inspectors had some truly wonderful feedback, including:
"Staff value children's voices and use individualised communication aids creatively to gain children's views. For example, one child is helped to express their views through story telling. Staff work with the organisations' therapists to help children to develop their vocabulary. Children can regularly give their views on the home including activities, room décor and foods."
"Staff are attentive to children, and they respond promptly to help children calm when they are upset. Staff use known calming strategies, such as fragrances and massage, to help children feel better. Staff seek out ways to reduce restrictions for children, such as replacing a mechanical walking restraint with an object of reference. One professional said, ‘Staff have good insight into the underlying reasons for a child’s distress and work well to reduce incidents for them.’"
Pay and Rewards
We provide a range of benefits to reward and thank our staff which includes:
- Six weeks' annual leave including statutory public holidays
- Workplace Pension scheme – MacIntyre...
Administrator - DAWS (H&F)
Job Introduction
At Turning Point, we support people across the UK with substance misuse issues. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with the Drug and Alcohol Wellbeing service (DAWS), you will provide wide-ranging administrative support to our diverse team of wellbeing workers, clinical staff and management so that they can focus on delivering person-centred services that enable our service users to achieve their potential.
As an Administrator we offer a starting salary of £23,808 + £3,633 ILW rising each year in line with our pay progression salary bands, rising to £25,487 + £3,633 ILW per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).
You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.
Role Responsibility
You will be the face of DAWS, meeting and greeting service users on reception and ensuring all telephone calls are dealt with efficiently and professionally.You'll support the team by answering calls, maintaining accurate records on our client database and helping us to continually improve our performance. Offering plenty of variety, this rewarding role will also involve minute taking, generating and processing invoices, dealing with incoming and outgoing post, making travel and accommodation arrangements, ordering supplies and petty cash.
The Ideal Candidate
We're looking for a confident communicator who can prioritise a changing workload, welcome service users and provide high quality administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
- 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
- Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees .Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Turning Point
Support Worker
Job Introduction
Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support?
If you have answered a big YES to these questions we would love to hear from you.
At Turning Point, we support people with Learning Disabilities across England.
As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.
Where will I be working?
Our services in Thornton provide a 24 hour facilities in providing care for adults with Learning Disabilities and additional health issues.
Bungalow 8
We are a group of 5 people with a learning disability who live together and have done so for a number of years.
We enjoy spending time together but also have individual interests, to which we need support to be able to take part in.
We sometimes need 1-1 support to enable us to attend local social activities such as visiting the library, visiting parks, going out for meals or to go shopping. This is very much a hands-on job where no two days are the same.
Bungalow 11
We are a group of 5 males with learning disabilities who live together in a home that has room for 1 more person to move in with us in the near future. We enjoy spending time together but also have individual interests, to which we need support to be able to take part in.
Bungalow 10 -
This is very much a hands-on job where no two days are the same.
We are a group of 4 people with a learning disability who live together and have done so for a number of years. We all have individual interests but also like spending time together. We need support in order to take part in activities inside and outside of our home. At the moment we are hoping to have another 2 people who will come to live with us, once we find people who have similar interests and support needs.
Desirable but not essential – experience within the supported living/care sector.
Please note: in this service we support people with complex learning disabilities and there are high levels of personal care involved.
Shift Patterns may look like this:
We have a wide range of shifts including mornings, afternoons, nights and weekends available. An example of what the shift patterns may look like, early shift, 07:00 – 14:30, late shift, 13:15 – 20:45.
Please note that working hours may vary.
Role Responsibility
What will I be doing?
Daily support we need from you:
- Assisting with our personal care needs
- To prepare food for us or with our involvement when we want
- Support us with our food and drinks
- Manual handling
- Supporting us with medication including creams and lotions
- Ensuring our record keeping is maintained to the highest standard, this will include finance records as these will be audited
- Help us to manage our money safely
- To help us keep our home clean and tidy
- Ensuring our health and safety is maintained
- Making sure we have an interesting and varied day
- Liaising with the Landlord regarding our tenancies and any repairs
The Ideal Candidate
What skills and qualities do I need to have?
- Passionate, caring and enthusiastic
- Flexible, patient and non-judgemental
- A great team player with lots of energy
- Able to demonstrate good communication skills, including understanding non-verbal communication
- Able to complete the physical aspects of the role such as manual handling where needed
- Transferable experience of helping people to manage anxiety
- If this describes you we would love to hear from you.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the bett...
Reception and Administration Assistant
Contract: Permanent, part-time (30 hours per week)
Salary: £19,194
(£23,993 FTE)
Location: Hitchin, SG4 8EU
Closing date: Thursday 12th February 2026
Interview date: TBC
Join our team as a
Reception and Administration Assistantat our Rehoming Centre in
Hertfordshire!
Are you passionate about providing exceptional customer service and administrative support that makes a real difference? Here's your chance to become an integral part of our Blue Cross family, where you'll play a crucial role in delivering our mission to help more pets in need.
More about the role
As our Reception and Administration Assistant, you'll be the welcoming face and organisational backbone of our Rehoming Centre. From greeting clients with a warm smile to ensuring our administrative processes run smoothly, you'll be at the heart of everything we do.
In this role, you'll engage with clients in person, over the phone, and through digital channels, providing them with non-judgemental support and assistance. You'll maintain a clean and inviting front of house environment, ensuring all materials are up-to-date and in line with Blue Cross branding. You'll manage administrative tasks efficiently, including stock management, pet movement coordination, and cash handling.
Your collaboration with colleagues across departments will be essential as you work together to deliver outstanding client service and optimise administrative processes. Collecting and analysing visitor feedback, you'll continuously strive for excellence and contribute to the training and development of team members and volunteers, sharing your expertise and fostering growth.
This role is available on a permanent, part-time basis working on a two week rota. The rota is as follows:
Week 1: Tuesday, Thursday, Friday, Saturday, Sunday
Week 2: Wednesday, Thursday, Friday
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
We're looking for someone who demonstrates empathy, resilience, and a positive mindset, even in emotionally charged environments. Thriving in a diverse, fast-paced environment, you enjoy taking on new challenges and excel in problem-solving, organisation, and attention to detail.
Knowledge, skills, and experience
- Experience in delivering high level reception service in a fast paced and often emotional environment.
- Good standard of verbal and written communication.
- Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.
- Strong administration skills, including the use of computerised systems.
- Experience of handling and managing cash and spreadsheets.
- Current full driving licence.
It would be great (but not essential) if you also had:
- NVQ Level 2 or 3 in Customer Care
- Experience of working in a similar role or working in a pet welfare role/environment.
- Experience working with volunteers.
- Experience of working with the public
- Experience of public speaking
- An understanding for the voluntary sector
- Experience of working in a team and mentoring others
- Understanding of safeguarding issues.
For more information about this rewarding role, please take a look at the attached job description.
How to apply
Click the apply button below and complete the online application process before the closing date on
Thursday 12th February 2026.We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contributi...
Rehoming Centre Manager
Contract: Permanent, full time
Salary: £28,481 to £33,118 per annum
Location: Radcliffe, M26 1NQ
Closing date: Thursday 19th February
Interview dates:
TBC
Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people?
We’re recruiting a
This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team.
More about the role
Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.
As Centre Manager, you’ll be responsible for all aspects of the centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards.
This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets.
The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need.
Want to know more detail? Great! We have attached a job description which hopefully gives you everything you need.
About you
You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong people management skills – able to set direction, take action and empower others to deliver improvements.
Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people and resources to achieve outstanding results.
Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset.
Knowledge, skills, and experience
- Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.
- Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.
- Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
- Financially aware and numerate.
- Proven experience of working constructively and collaboratively with colleagues from different teams.
- Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.
- Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.
- The ability to demonstrate, understand and apply our Blue Cross values.
- Current full driving licence.
How to apply
Click the apply button below and complete the online application process before the closing date on
Thursday 19th February 2026.The process will include:
- First stage interview and site tour
- Online Discovery Session –This will include scenario-based exercises, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the dif...
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Full time, 35 hours per week
Permanent
Grade FL, Salary £35,500 per annum
Location: London with hybrid working (minimum 2 days per week in the office)
Closing date: 15 February 2026
Interview date: To be confirmed
The Royal College of General Practitioners is the UK’s largest Royal Medical College, representing over 54,000 members, committed to improving patient care and advancing general practice.
Our Member Services and Engagement team leads meaningful two-way engagement with GPs across the UK, focusing on member retention, celebrating achievements and delivering activity that reflects member needs. You’ll join a collaborative, energetic team dedicated to creating valuable experiences for our GP community.
Help us deliver exceptional experiences for our members. We’re looking for an organised, people-focused Member Service and Engagement Coordinator to join our team.
What you’ll do:
- Be the first point of contact for member queries, ensuring every interaction is timely, friendly, and accurate.
- Support our flagship Ceremonies and high-profile events—from managing guest lists to being on-site to ensure everything runs seamlessly.
- Use data and feedback to help shape communications, improve services, and elevate the member event experience.
- Bridge teams across the organisation, aligning processes and keeping everyone informed.
- Maintain high standards in customer care, constantly looking for ways to improve satisfaction, retention, and engagement.
What you’ll bring:
- Proven experience in a membership or customer-focused environment, ideally with supervisory responsibilities.
- Excellent communication skills and confidence handling sensitive situations.
- Strong organisational skills, a keen eye for detail, and the ability to stay calm under pressure.
- A collaborative mindset and commitment to excellence.
- Familiarity with Salesforce and GDPR is a bonus.
You’ll help shape meaningful moments for our members while working with a supportive, values-driven team committed to excellence, care, leadership, and teamwork.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.
A full job description for the role is included in the candidate pack.
To apply, please click 'Quick Apply' and complete the application form.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Member Services and Engagement Coordinator
London
NW1 2FB
£35,500 per year
Permanent - Full-time
Posted yesterday
Closing date: 16/02/2026
Job reference: RCGP873
Documents
Candidate Pack - Member Services and Engagement Coordinator.pdf
Member Services and Engagement Coordinator
London
£35,500 per year
Could you responsible for support, management, and maintenance of our communication technologies, ensuring secure and resilient are delivered across the British Red Cross (BRC) to our staff, volunteers, supporters, and our service users who can enjoy a positive and consistent experience?
Could you help integrate various methods of communication into a single efficient, secure, and reliable platform in line with our mission?
A day in the life of a Platform Operations Engineer – Unified Communications In this vital role you'll:
- Support and optimise Microsoft Teams Phone and the cloud telephony platforms used across our contact centres and critical services - ensuring the BRC stays connected when it matters most.
- Work closely with our external telephony service provider, who deliver SIP, hosted telephony, and call‑routing services that underpin our inbound and outbound communication channels. You’ll help ensure these services remain resilient, secure, and aligned with operational needs.
- Apply technical expertise to support the successful delivery of programmes, projects and sanctioned initiatives relating to unified communications.
- Conduct testing and validation of changes, ensuring great user experience and reliable rollback plans when needed.
- Identify, assess, and register incidents, gathering the required information and passing them to appropriate resolution channels.
- Troubleshoot across multiple communication technologies, identifying root causes at different problem levels.
- Define and track measurable goals using OKRs and KPIs to support continual service improvement.
- Support and improve our legacy voice infrastructure and on‑premise contact‑centre platform, contributing to lifecycle management, capacity planning, and ensuring interoperability with Teams Phone and services delivered through our external provider.
You’ll be successful in this role if you have:
- Strong product knowledge of Microsoft Teams, Teams Phone, and cloud telephony services.
- Awareness of authentication technologies such as Microsoft Active Directory, Azure Active Directory, and Microsoft Authenticator, which interact closely with our UC platforms.
- Experience supporting and hardening environments that rely on externally delivered SIP and telephony services, ensuring smooth integration with our unified communications ecosystem.
- A commitment to great user experience, secure operations, and continuous improvement.
- The ability to work collaboratively across the organisation, supporting colleagues and guiding users to get the best from our technology investment.
Context: Why your work matters
The British Red Cross helps anyone, anywhere in the UK and around the world get the support they need when crisis strikes. Your role ensures the reliable communication platforms that make this possible, keeping our National Support Line available, supporting emergency response teams, and enabling efficient collaboration across the movement.
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Are you ready to lead the team representing the British Red Cross in your community?
We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
"Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embody our core values.
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience
- To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.
Interested? The closing date for applications is 23.59 on Sunday 15th February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Assistant Support Worker
Working hours: 40 hours per week
Interview Date: To be confirmed
We are looking for an Assistant Support Worker to join our team at Riverside and Matthew House in Westferry, London. Riverside and Matthew House is a 60 bedded Lifehouse supporting women who are experiencing homelessness.
The Salvation Army Homelessness Services are committed to providing opportunities that support each person to find their purpose, develop positive relationships, and experience a sense of community. Everything we do will be underpinned by our core values of passion, compassion, respect, accountability, boldness, and integrity. We demonstrated these values within our daily practice as we seek to reduce, prevent, and end homelessness.
Overall Purpose of the Role: The role of the Assistant Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable residents. The role requires motivated and dynamic staff to work as part of the team to provide individual support programmes in a trauma sensitive and psychologically informed manner.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Team Administrator
Please note this is a permanent position - Home Working
Working hours: Minimum 35 hours per week
Interview Date: To be confirmed
The Salvation Army is a worldwide charity and Christian church, working in over 128 countries. The Salvation Army was founded more than 150 years ago in London, and today is the largest provider of welfare services in the UK after the Government.
Job Summary:
We have an exciting opportunity for a Team Administrator to join our Administrative Support unit.
Key Responsibilities:
The successful candidate will provide professional and pro-active support to senior managers and a number of centralised functions/departments across the organisation.
The successful candidate(s) will be able to demonstrate:
To succeed in this role you will be an experienced secretary/administrator. You will have proven experience of working within a busy office environment, with excellent IT and organisational skills and the ability to work on your own initiative. Strong communication skills are essential.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Head of IT Operations (6010)
- Annual:up to £66000
- Location:Home Based, United Kingdom
- Group:
- Vacancy type:permanent
- Closing date:13 February 2026
Job Title: Head of IT Operations
Location: Remote
Salary: Up to £66,000
Contract Type: Permanent – Full time
Hours: 35 hours per week
Reports to: DDaT Director
About The Children’s Society
The Children’s Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change.
The Role
We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children’s Society’s IT operations, ensuring reliable, secure, and cost‑effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace.
Key Responsibilities
- Operational leadership and service reliability
- Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services.
- Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence.
- ITSM / ITIL and Service Desk performance
- Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs.
- Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS).
- Supplier, contract and change governance
- Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management.
- Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance.
- Microsoft 365 tenant and digital workplace leadership
- Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform.
- Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection.
- Azure operational ownership and cloud governance
- Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services.
- Security leadership and compliance
- Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations.
- Ensure policies and controls align with regulatory obligations (e.g., UK GDPR).
- Financial ownership and cross-DDaT alignment
- Hold budget responsibility for technology operations (OpEx/CapEx).
- Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change).
About You
Technical & Professional
- Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership.
- Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments.
- Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copil...
Deputy Night Manager
Job details
Salary
£35599 per annum
Hours of work
37hrs, 52 weeks (Full time)
Location
Ullenwood
Location status
Onsite, Ullenwood
Contract type
Permanent
Interview date
TBC
Closing date
15/02/2026
About the role
This role is responsible for ensuring that the highest standards of care and safety are provided during the night, creating a supportive and secure environment for service users and employees.
Main duties of the role will be to oversee Ullenwood college accommodations during the night hours, ensuring a safe, caring, and well-maintained environment.
About us
National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.
Staff benefits
Fantastic career development opportunities and comprehensive induction programme – theory and practical
Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)
Award-winning training
Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
Westfield medical cover
Life insurance cover
Employee helpline
Contributory pension scheme
Opportunity to purchase a TOTUM discount card
Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more
Last reviewed on 30/01/2026
Administration Location of Post: 40 Rupert Street, Nechells
Birmingham, B7 4PS
Qualification: Educated to NVQ 3 level in a relevant subject.
Experience: Significant administrative/secretarial experience preferably in similar role in the health sector, social care or voluntary sector. Ability to deal with sensitive and confidential information along with initiating and maintaining office systems.
Introduction:
Working in partnership with Birmingham Children's Trust, the Early Help Autism Service provides intensive family support, guidance, workshops, and community-based interventions to families where autism is a core need. The service also plays a role in upskilling practitioners by giving autism-specific advice, training, and good practice guidance.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
We are committed to being an inclusive employer and cultivating a culture where everyone ...