Search and applyJob description
Job description
- City:Bexleyheath
- Vacancy type:Full Time
- Salary:£27,969
- Rate:per annum (pro rata)
Assistant Service Manager (6021)
Avenues is a community where people smile, laugh, grow and achieve great things.
We have an exciting opportunity a full time Assistant Service Manager to work with us at our supported living service in Bexleyheath.
This service is home to ten adults living across three bungalows who have multiple and profound learning disabilities and complex health needs, and are non-verbal.
Our people we support do enjoy going out and about into their local community so we are providing a service vehicle therefore it would be desirable for the successful applicant to hold a full UK driving licence but this is not essential.
You will have the amazing opportunity to make a wonderful impact on people’s lives and supporting the Service Manager to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.
We just ask that you share our values and you have a fun, positive and can do attitude!
Our ideal Assistant Service Manager looks like this!
- Work with your Service Manager to manage and lead a successful and positive team.
- Understands the balance between keeping our people safe and positive risk taking.
- Have a good understanding of the social care sector and how this benefits and impacts the people we support.
- Stay up to date with policies and procedures to carry out and maintain safe and best practices.
- Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
- Work with your Service Manager to reinforce a positive culture of continuous improvement.
- Act as the Service Manager in their absence.
For more details about the role, please have a look at the role profile.
Benefits you can expect!
- Early Pay – ability to access your earnings more frequently if you wish.
- Paid enhanced DBS.
- Flexible working.
- Up to 28 days paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Contributory pension scheme with life assurance.
- Shopping discounts via Blue Light Card and The Bene£its website.
- Recommend a friend scheme - earn up to £500.
- Free and confidential 24/7 access to the health portal, counselling and support.
About us:
Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.
We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.
We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.
You’ll become part of our strong Avenues community, which is there to support you each day.
Your values should match ours:
- Respect: We treat people as we would wish to be treated ourselves.
- Excellence: We don’t settle for okay, we are determined to achieve more.
- Integrity: We do the right thing, even if it takes more time and effort.
- Pride: The work we do is something we want to tell others we are part of.
Contact us!
If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.
Apply or get in touch with u...
Search and applyJob description
Job description
- City:Margate
- Vacancy type:Full Time
- Salary:£27,969
- Rate:per annum
- Plus:Benefits
- Closing Date:28 January 2026
Assistant Service Manager (6022)
Avenues is a community where people smile, laugh, grow and achieve great things.
We are seeking an Assistant Service Manager to join the team within our Beresford Gardens, Margate service.
Beresford Garden is a Supported living service which supports 2 people with complex needs, profound learning disabilities, autism and mild behaviours that challenge. One of the service users is able to use some Makaton signs. Both also require high level of personal care support.
This is a hands-on role. The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support.
Willingness to be part of the On-call team.
The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support.
We just ask that you share our values, and you have a fun, positive and can-do attitude!
Our ideal Assistant Service Manager looks like this!
- Work with your Service Manager to manage and lead a successful and positive team.
- Understands the balance between keeping our people safe and positive risk taking.
- Have a good understanding of the social care sector and how these benefits and impacts the people we support.
- Stay up to date with policies and procedures to carry out and maintain safe and best practices.
- Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
- Work with your Service Manager to reinforce a positive culture of continuous improvement.
- Act as the Service Manager in their absence.
- To be flexible and be able to work shifts required: bank holidays, 7am – 2:30pm and 2pm – 9:30pm, no night shifts required. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21.30 to do night staff supervision.
- Late shift are 230-10pm.
For more details about the role, please have a look at the role profile.
Your values should match ours:
Respect: We treat people as we would wish to be treated ourselves.
Excellence: We don’t settle for okay, we are determined to achieve more.
Integrity: We do the right thing, even if it takes more time and effort.
Pride: The work we do is something we want to tell others we are part of.
Contact us!
If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.
Apply or get in touch with us today – we look forward to hearing from you.
Person Specification Accommodation Manager Skills & Experience Essential: • Proven experience working as an Accommodation Manager within an Oxford College or a university- based establishment • Demonstrable experience using the full Kinetic Solutions system package • Significant, hands-on experience managing accommodation allocations at scale • Experience managing and maintaining large volumes of data across an organisation • Strong people management and leadership experience, with a proven ability to motivate and inspire teams to achieve departmental objectives • Excellent stakeholder management and customer service skills, including experience handling and resolving complaints • Experience supporting a diverse customer base, including tenants with complex or additional needs • Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the Renters’ Rights Act • Advanced IT skills, with strong proficiency across Microsoft Office applications • Experience working effectively across functions, with excellent attention to detail • Ability to analyse and interrogate data to inform decision-making and evidence service improvements • Strong financial awareness, with the ability to manage budgets and resources effectively • A detailed understanding of accommodation provision, with a commitment to knowing the service ‘product’ in depth Desirable: • Experience producing written reports and delivering presentations to senior management Qualifications and Training Essential: • Previous experience of using Kinetic Solutions or a similar system and a willingness to become a system super-user Accommodation Manager Role (Maternity Cover) – January 2026
Accommodation Manager Maternity Cover – 12 months £46-48k per annum We are seeking an experienced Accommodation Manager for a 12-month fixed-term contract. The successful applicant will lead a small team to deliver a high-quality, customer-focused service for students, staff, and stakeholders. The postholder will be responsible for the delivery of all of Keble’s accommodation services. This includes oversight of accommodation for Fellows and students across Parks Road and the HB Allen Centre (HBAC); EMBA and MMPM students; and all commercial group, B&B, and guest/alumni bookings. The successful candidate will be confident engaging with and presenting to a range of University, College, and external stakeholders, and possess strong management skills. Essential skills and experience include: • Proven experience working as an Accommodation Manager within an Oxford College or a university-based establishment • Significant, hands-on experience managing accommodation allocations at scale • Management of large volumes of data across an organisation, plus interrogation of data to inform decision-making and service improvements • Strong people management and leadership experience • Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the Renters’ Rights Act • Strong financial awareness, with the ability to manage budgets and resources Please see the separate documents for a full job description and person specification. How to apply: Please send your CV (maximum two sides of A4) to hrofficer@keble.ox.ac.uk, together with a covering letter explaining how your skills and experience match the requirements of this vacancy. Closing date: midnight on Sunday 1 February 2026 Interviews are expected to take place the w/c 9 February The College is an equal opportunities employer
Free physiotherapy
Discount opportunities
Christmas savings scheme
Salary £37,363 per annum
Location Elgin, Moray
Expiry 02/02/2026 23:59
This is a Permanent, Full Time vacancy that will close in 14 days at 23:59 GMT.
The Vacancy
Are you a confident, values-driven leader with experience of managing services that support unpaid carers? Are you passionate about improving outcomes, reducing isolation and ensuring carers of all ages are recognised, supported and heard? If so, we have an exciting opportunity for you to join Quarriers Carer Support Service Moray as our new Project Manager.
Your New Opportunity
Quarriers Carer Support Service Moray is contracted by Health and Social Care Moray to deliver high-quality support, information and advice to unpaid carers of all ages across Moray. Our service has a long and successful history, delivering contracted support since 2009, with our most recent five-year contract commencing in January 2024.
Based in Elgin, our team provides outreach support across Moray. We currently support over 1,100 adult carers and almost 200 young carers.
Alongside our core contract delivery, the service actively secures project and time-limited funding to enhance and extend support, responding flexibly to the changing needs of carers of all ages.
An exciting opportunity has arisen for an experienced Project Manager to lead, manage and develop this well-established service. You will work closely with the Operational Manager and a committed, skilled staff team to ensure best practice in unpaid carer support and to deliver positive outcomes for carers and their families.
This is a full-time permanent role offering 37 hours per week. Please note that our current salary will increase in April pending a pay award.
Our Aims
Our work is underpinned by a clear commitment to ensuring that:
- Unpaid carers have a life outside of their caring role and feel less isolated
- Carers have access to consistent, relevant and easy-to-find information
- Carers are supported to look after their own health and wellbeing
- Carers can access appropriate, flexible and individualised short breaks
- Carers are recognised and supported by health and social care services, employers and communities
- Carers have meaningful opportunities to be involved, listened to and represented at a strategic level
As Project Manager, you will be responsible for the strategic and operational management of the Carer Support Service in Moray. This includes:
- Managing the service in line with contractual requirements and within an annual budget
- Leading, supervising and supporting a diverse staff team, including direct and indirect reports
- Identifying gaps in service provision and working with partners and funders to enhance support
- Ensuring carers’ needs are effectively assessed and addressed, achieving agreed outcomes
- Maintaining strong partnerships with health, education, social work, third sector organisations and funders
- Ensuring robust child and adult protection practices are embedded across the service
- Promoting the service and Quarriers positively across Moray
- Overseeing performance monitoring, reporting, evaluation and continuous improvement
This is a fast-paced, rewarding role that offers the opportunity to make a real difference to the lives of unpaid carers and their families.
What you will need to bring to the role
- A qualification in management, community learning and development, social work, education or equivalent (or working towards)
- Experience of managing and supervising staff teams
- Significant experience working with vulnerable individuals and families
- Working knowledge of relevant legislation affecting unpaid carers
- Strong ICT skills, including use of databases and Microsoft Office packages
- Experience of promoting services to service users and funders
- A strong track record of partnership working
- Experience of continuous improvement and service development
- Well-developed negotiation and relationship-bu...
Assistant Manager - Client Services
Contract: Permanent, full time 37.5 hours per week
Salary: £25,787 - £27,886 per annum
Location: Radcliffe, Greater Manchester, M26 1NQ
Closing date: Tuesday 27th January 2026
Interview date: Wednesday 4th February 2026
We’re looking for a passionate and driven
Assistant Manager – Client Servicesto help lead our work supporting people and pets across our Manchester rehoming, advice and behaviour unit. If you have a flair for client care and a love of animal welfare, this is your chance to make a real difference.More about the role
Our Radcliffe-based centre is at the heart of Blue Cross’s work in Greater Manchester, providing vital services in a creative, community-focused way. We don’t have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals.
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
- Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support
- Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
- Use data and insights to shape services and continuously improve client experience
- Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
- Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care
This is a permanent, full-time role, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.
About you
You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.
A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.
Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.
Knowledge, skills, and experience
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Experience in delivering high level client service.
- Experience of working in a fast-paced environment.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Understanding of safeguarding issues.
- Experience of admission and adoption processes in a rescue environment.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date
Tuesday 27th January 2026.We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
Clinical Team Manager
Clinical Team Manager (Clinical Nurse specialist)
Sue Ryder Berkshire West, Theale RG7 4AB with travel across Berkshire west and South Oxfordshire OX10 6SL
37.5 hours per week – Monday-Friday, condensed hours considered
£48,141.02 - £58,797.75 per annum, pro rata – depending on experience
* A full UK driving licence and access to your own transport are essential for this role, due to the requirement to work across the South East region and within the community. *
About Sue Ryder
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. This role will join a well-established team of two Clinical Team Managers, supporting our Clinical Nurse Specialists and Non-Medical Prescribers across the Berkshire West Community Team and the wider South East region.
More people than ever want to be cared for at home — surrounded by comfort, dignity, and the people they love.
About you
The successful applicant will demonstrate excellent communication skills and hold qualifications in advanced clinical assessment, mentorship, and non-medical prescribing, or be willing to undertake the relevant training.
Our ideal candidate will be flexible and able to travel across the region to meet the needs of the service. As the service continues to grow, the role requires adaptability and a collaborative approach, working closely alongside the Regional Community Services Manager and two additional Clinical Team Managers.
Strong leadership and management skills are essential, as the post holder will be responsible for leading a team of highly experienced Clinical Nurse Specialists and Non-Medical Prescribers.
Essential Criteria
• NMC registered and leadership experience within a community-based clinical team
• Ability to travel independently
• Ability to ensure accessible care delivery across diverse settings
• Skilled in inclusive team management and communication
• Commitment to equitable access and service user dignity
About the Role
To manage a team of Clinical Nurse Specialist within a specialist care environment ensuring the effective assessment, planning, implementation and evaluation of high standards of holistic care for an identified group of service users.
To contribute to the continuing development of nursing care and services offered to the service users and the smooth running of the Service through the acceptance of agreed additional responsibilities.
The main duties of this role is to manage a team of various healthcare colleagues within a specialist care environment ensuring the effective assessment, planning, implementation and evaluation of high standards of holistic care for an identified group of service users.
To contribute to the continuing development of nursing care and services offered to the service users and the smooth running of the Service through the acceptance of agreed additional responsibilities.
Some of the key duties include (please refer to the job description for full details):
In consultation with the Regional Community Services Manager and Regional Head of Clinical Services, assess potential service users in liaison with Health and/or Social Services commissioners. Ensure that all service users (or when they are not able, relatives) are given the opportunity to participate fully in the care planning process
Responsible for ensuring adequate and appropriate daily staff cover by planning and effective duty rota. Responsible to maintain effective communication and liaison with other departments in the Service and Sue Ryder
To liaise and communicate with other health and social care professionals in Sue Ryder and outside agencies in the planning and delivery of service user care, including junior doctors on placement
Responsible to ensure all clinical colleagues (including self) receive formal documented supervision / clinical supervision in line with Sue Ryder professional and statutory requirements
Benefits
•Enhanced pay for unsociable hours
•Company pension scheme
•Continuation of NHS pension (terms and conditions apply)
•27 days holiday – rising to 33 with length of service plus bank holidays
•NHS annual leave honoured (terms and conditions apply)
•Enhanced maternity and paternity pay
•Enhanced sick pay
•Electric Vehicle Scheme
•Healthcare Cash plan, to claim back costs of routine healthcare
•Death in Service benefit
•Staff discount...
Service Manager - Stanmore Residential
Registered Service Manager – Children’s Residential Services
Hours: 37 hours per week
Location: Lanark, ML11 7RR
Salary: £44,101.00 per annum
At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people.
Stanmore House Residential acts as both a boarding element to Stanmore House School and a residential and respite service for the children of Scotland. The young people we support are aged between 5 & 20 with a variety of complex disabilities. You would support them to live independently in our bright, fully adapted, residential & school campus based in the outskirts of Lanark.
About the role – Service Manager
As Service Manager you will have responsibility for managing the service so that our young people receive a quality, person-centred experience. You will lead our team, ensuring regulatory compliance, overseeing budgets and facilities, and drive service development. Key tasks include:
- Managing the referral process and ensuring service delivery meets protocols and customer needs.
- Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
- Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
- Ensuring the facility, transport provisions and service environment support safe and effective delivery.
- Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
- Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
- Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.
What We’re Looking For
- Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
- Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
- Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
- Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
- Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.
Location: Stanmore House Residential, Stanmore Road, Lanark, ML11 7RR
Driving licence required.
Working with Capability Scotland brings you lots of benefits:
- Competitive salary - £44,101.05 per annum
- We offer a fully funded SVQ – a qualification which is yours for life.
- 37 days holidays per year.
- Free PVG checks throughout your employment.
- Up to 8% company contribution pension scheme.
- Up to 3 x annual salary death in service.
- Perks at Work – shopping discount scheme.
- Cycle to work scheme.
- 24/7 employee assistance programme.
- Working for us means you would qualify for Blue Light & Concert for Carer discounts
Applying to Capability Scotland
Applying to join our family is easy by clicking apply now. You’ll then hear from us within three weeks of the noted closing date. We’ll invite successful candidates to an interview so we can learn more about what makes each other tick, in a safe and secure way.
A full job description of this role is available by clicking here: Service Manager
Closing date: 30th January 2026
For more information, or to arrange an informal chat, you can email Karen on karen.graham@capability.scot (ref: CS0312251)
We reserve the right to close or extend this vacancy dependent on the number of applications. Therefore, if you are interested, please submit your application as early as possible.
General Information
- Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
- Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred ...
Operations Manager - Edinburgh Milestone ARBD
Location: Oxgangs, Edinburgh
Salary: £38,324 - £41,305 per annum (£19.65 - £21.18 p/h equivalent)
Full Time – Permanent
If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what you do really does make a difference!
At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social inclusion, and citizenship for people with mental health challenges.
We recognise that the people we support have skills and experience that can bring about positive changes for themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good mental health and wellbeing for people using our services.
Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care. This joined-up approach is a strong example of health and social care resources being used efficiently and improves the care provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council Services.
The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in 2021.
As well as improving individual’s lives, the Service has been successful in creating an innovative approach to relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of ARBD and simultaneously reducing delayed discharges. It must be remembered that our residents’ complexities are wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease, Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are effectively managed is connected to the range of expertise found within the Service. The staff team consists of highly specialist individuals from health and social care. There is a full medical review prior to discharge from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and ability to access services to assist. The service has information sharing protocols in place to allow the sharing of information according to GDPR. The culture and values of the service being non-hierarchal allows the partners to keep the resident at the centre and all support each other ensuring best practice. The service is regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the Nursing and Midwifery Council and Scottish Social Services Council.
As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop services by promoting innovative ways of working and finding creative solutions to operational challenges. You will also play a lead role in working with our established formal partnerships and with other voluntary and statutory agencies to ensure our services deliver the best outcomes for our residents.
We want you to grow and thrive! We will support you on your own career path; developing new skills, ...
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- London
- Audience, Brand and Communications
- Fixed Term
This role offers a competitive salary, hybrid working (London - Hybrid. 2 days a week with flexibility for adhoc events) 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.
Salary £38,000 - £41,000 per annum
About the role
In this role, you will lead the planning and delivery of a wide range of events that support our organisational strategy and OKRs. You will manage conferences, roundtables, internal events and other key activities, ensuring they are delivered on time, within budget and aligned with our brand and communications objectives.
Working collaboratively with teams across the organisation, you'll develop event plans, create core materials such as agendas and speaker briefings, and define clear measures of success. You will also support the Principal Event Manager on major corporate events and provide guidance to junior team members. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering impactful, audience-focused events.
Key responsibilities include:
- Lead and deliver high-profile events including conferences, roundtables, panel debates, internal engagements, experiential brand activations and other strategic events. This includes developing comprehensive event plans across core business areas, identifying key stakeholders, and defining clear performance indicators.
- Ensure alignment with organisational communications and brand strategy by collaborating with internal teams to produce consistent, high-quality event outputs. Responsibilities include creating detailed event plans, preparing Leadership Team speaker briefings, writing invitation copy, proposing agenda topics, developing speaker content, script writing and evaluating impact.
- Demonstrate full ownership of event delivery, ensuring events are executed on time, within budget, and in line with agreed objectives, while attracting the appropriate calibre of attendees.
- Work collaboratively across the organisation, building strong relationships with colleagues to support project success and ensure events contribute to wider organisational goals.
- Support the Principal Event Manager in delivering corporate flagship events by leading assigned event components, managing external agencies and suppliers, and ensuring your workstream contributes effectively to overall event delivery.
- Provide mentorship and support to junior team members, offering guidance on key projects, acting as a sounding board for ideas, and influencing decision-making where necessary to uphold high standards.
About you:
You are an experienced event professional with a proven track record in delivering high-quality in-person and virtual events. You communicate confidently with audiences at all levels, including senior stakeholders, and are highly organised, managing multiple projects with ease. You create engaging communications materials that align with brand messaging, and a relevant degree, AV experience, and familiarity with virtual event platforms are desirable. You are passionate about delivering events that are creative, impactful, and flawlessly executed.
The interview process for this role involves:-
- Screening via a phone call with the hiring manager (approx 30 minutes)
- An interview on TEAMS (approximately 60 minutes) consisting of values and experience-based competency questions and a role related task
Benefits
We also have these benefits for you to consider:
- 35 hour working week
- Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
- Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
- Annual Award (depending on employee and company performance)
- Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
- A discretionary death in service benefit provision equivalent to six times your annual salary
- Free access to Which? member content and free access to Which? money & legal helplines
- Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
- Discount site Pluxee which offers large %% off every day shopping and holidays
- Work f...
Job Title: Senior Service Manager Alabaré Homes for Veterans Bristol/Gloucester Job Location: Hybrid/Bristol/Gloucester Accountable to: Head of Veteran Services Hours of Work: This is a full time, 37.5 hours per week post to include some evening and weekend working, hours to be worked flexibly to meet the needs of the service. JOB ROLE SUMMARY: The Senior Service Manager is responsible for ensuring that the highest standards of service quality, performance, and improvements are achieved. To support the Head of Service in the implementation and delivery of service monitoring and development through ensuring that accurate data is recorded. To provide excellent leadership of the teams within their area of responsibility through embodying the values of the organisation. To provide a high level of experience and understanding of provision of services to veterans within the areas of Bristol and Gloucester. OUTLINE RESPONSIBILITES Service Delivery • Provide planning, leadership and direction, meeting contractual, statutory and organisational quality standards. • To coordinate, oversee and maximise the occupancy of the service. • Develop and maintain a housing related support service for all service users in the area, based on the identified needs and individual aspirations of the service users. • To keep abreast of relevant legislation in relation to homelessness, housing, and the Equalities Act. • To ensure management of referrals is fast and transparent, in line with our processes and to maintain a waiting list which will reduce the void times. • Leading, managing, and motivating a team to provide support. • Aligning your team with the current vision of the charity and our values. • To promote opportunities for clients to participate in shaping the delivery and development of our services in Bristol and Gloucester. • Health and Safety • Ensure the service remains safe for all residents, staff and visitors and adheres to our Health & Safety processes and procedures. 1 • Responsibility for Health & Safety requirements in the service, maintaining audits and risk assessments. • On a day-to-day basis to oversee the performance of the services, acting as the main point of contact for the team. • To produce verbal/written reports as directed by the Head of service. Finance • Assume personal responsibility for income and expenditure for your services. Regularly reviewing • Work with the Head of Veteran services and Finance Department towards meeting the annual budget expectations. Staff Management • Manage a team of staff to include responsibility for recruitment, induction, appraisal, supervision, training and development. • To ensure that staff comply with all statutory and training requirements. • To manage performance of individuals and the team as a whole in line with agreed performance measures and targets. Deal with issues of poor performance and conduct. • Empowering your team to use a strength based and trauma informed approach when engaging with and supporting service users. • Lead the staff team to provide expert support for Veterans in housing need, and the issues that are associated with that. • Build effective and motivated staff and volunteer teams, promoting a culture of continuous improvement. • To identify areas of training need and via the development team co-ordinate in house training for the team or signpost staff to appropriate providers. • To chair meetings, ensure minutes are taken and disseminated and that there is regular attendance from all staff. Quality Assurance • Ensure that support is delivered in accordance with the Local Authority contract and that the service meets the Quality Assurance requirements • To ensure the service is run in accordance with all relevant legislative requirements and policies. Future Developments • To promote the service in the locality and look for ways to enhance the service. On Call • The Senior Service manager will be expected to take part in an On-call rota providing out of hours support to service users. Additional payments are made for being on-call. Other: - • To foster the Mission, Vision, Values and Christian ethos of Alabaré in a responsible and positive way on all occasions. • Work towards the outcomes outlined in the Charity’s Strategy for Growth and Resilience 2025-30. 2 • We reserve the right to ask you from time to time to undertake any other reasonable duties as required within this role. • To be committed to safeguarding children and young people and vulnerable adults in line with Alabaré, Local Children’s Safeguarding Board and Adult Care Guidelines. • To adhere to the list of general duties contained within the staff handbook. The purpose of this job description is to indicate the general level of responsibility and standards expected of the post. The detailed duties may vary or develop over time according to needs without changing t...
Senior Service Manager
Ready for your career move and want to make a real difference inspiring change across Sussex? An exciting opportunity is waiting for you at BHT Sussex!
We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in our mental health services.
BHT Sussex welcomes applications from individuals with lived experience. Internal applicants may be considered for this role on a secondment opportunity.
Position: Senior Service Manager (Internal Title: Senior Manager)
Location: Brighton and Hove
Salary: £43,519 per annum, pro rata (salary award 26/27 pending)
Hours: 37 hours per week. Plus, participation in the management on-call rota.
Contract: 12 month Fixed-Term Contract
Closing Date: Sunday 1st February 2026 at 23:59
Interview Date: Tuesday 10th February 2026
About:
As a Senior Service Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex.
About the Senior Management Team:
The Senior Management Team in BHT Sussex is responsible for the operational success of our diverse services in legal advice, housing and mental health, addiction and homelessness prevention and support.
About the Role:
The successful candidate for the Senior Service Manager role will join us at an exciting time as we continue to develop our mental health offer in the organisation. The Senior Service Manager will be responsible for 63 units of supported and CQC registered accommodation, the staff that support it and the clients that call it home. Housing management, staff development and supporting people with complex needs will be part of day-to-day work alongside chances to develop existing and new services and get really involved in the transformation of accommodation and support that is happening in the city.
You will also lead work on Safeguarding within the organisation, providing oversight, advising on safeguarding case management and reporting on performance.
The Senior Service Manager will also participate in the management on-call rota.
Key Responsibilities:
· To be responsible for the co-ordination and effectiveness of client services in accordance with BHT Sussex’s mission, values, strategic and business plan, contractual and regulatory obligations and policies and procedures.
· To ensure that the services deliver a responsive and flexible approach to client support that is led by trauma and psychologically informed practice.
· To provide oversight and expertise on Safeguarding.
· To promote the organisation and develop its relationships locally through partnerships with NHS and local authorities, regulators, VSCE organisations and other key stakeholders.
· To assist with identifying and implementing new development opportunities.
· To ensure that meaningful client involvement is integrated in all service design, development and delivery.
· Participate in the management on-call rota.
Person Specification:
To be successful in the role of Senior Service Manager you will need to have great communication skills and be committed to the values of BHT Sussex. Some of the key skills and experience you will need to bring with you include:
· A relevant professional background in the health, housing management or social care field and significant management experience within services such as homelessness, addictions and mental health, with high levels of autonomy and accountability.
· Experience of strategic and operational planning and implementation including risk management.
· Experience of effective financial/business management including the preparation and management of budgets.
· Knowledge and understanding of best practice and the regulatory/legal frameworks including CQC within which BHT Sussex operates.
· Understanding of UK safeguarding legislation and statutory duties with the capability to provide oversight, advise on safeguarding management and report on performance.
In return:
In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People. We are also signed up to the Disability Confident employer scheme and h...
Emmaus Oxford is recruiting a Deputy Store Manager will help the Social Enterprise Manager coordinate and supervise all activities associated with efficient, effective and profitable operation of our business, and any other outlets opened, in compliance with the Emmaus ethos, mission, strategic aims, organisational objectives, policies and procedures. A fundamental aspect of the job will involve being highly skilled at managing, working with, and delegating to our Companions and volunteers.
Emmaus Oxford opened in 2009 and operates from a large property at 171 Oxford Road, Cowley, accommodating 24 companions. Two nearby houses are being converted into Move-on Houses, adding 8 more beds by summer 2026.
Our social enterprise includes a large retail store at 242 Barns Road, an online business based at Templars Square, and a house clearance service.
We aim to expand learning, development, and move-on opportunities, helping more companions move into employment and long-term housing. Plans include adding a dedicated Move-on Worker to the team. Our Learning & Development programme, led by an experienced manager, supports companions in setting goals and building meaningful careers.
A team of Progression Workers and a Counsellor provide personal support, while the social enterprise is run by a Social Enterprise Manager, two Deputies, and Drivers. Emmaus Oxford receives no government funding; income comes from trading, fundraising, and rental income (mainly through housing benefit).
The Deputy store Manager will work weekends alongside the Social Enterprise Manager and another Deputy Manager, overseeing the day-to-day running of the Barns Road store and other commercial sites. They will supervise and support companions and volunteers involved in retail, collections, and deliveries—ensuring effective induction, training, and skill development.
Responsibilities include maintaining safe, efficient operations; managing budgets and expenditure; ensuring compliance with health, safety, and quality standards; and upholding Emmaus values. The role also involves delivering training, coordinating with other Deputy Managers on logistics, and providing cover as needed for absences or holidays.
Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.
To apply please send your completed application form, along with a supporting statement showing: ‘why you want the job & what you will bring to the team’ helentaylor@c2recruitment.com
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted. The closing date for applications is 9:00am on 2nd February 2026. Those shortlisted will be invited to an interview in person.
Emmaus Oxford provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience
Business Manager (Peterborough)
Job Role
Are you a strategic leader with a passion for driving performance and making a difference in people’s lives? If so come and join us, as we’re recruiting for a Business Manager leading our Connect to Work programme.
As our Business Manager, you’ll lead the delivery of our contract, inspiring and motivating a high-performing team to achieve exceptional results. You’ll ensure quality, compliance, and budget control while identifying opportunities for collaboration and innovation across contracts. You’ll also play a pivotal role in shaping the future of employment services across the Company.
Our ideal candidate will have proven experience in contract management and team leadership. A strong understanding of compliance, quality assurance, and budgetary control. Have the ability to drive performance improvement and foster collaboration. Is a strategic thinker with a hands-on approach to operational delivery and have excellent communication and stakeholder engagement skills.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £36,000 to £42,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Increase in line with national average
- Refer a Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our 2,500-strong team. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-ownedWhat our people say.
Location: Peterborough
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 29 January 2026
Contract: Subject to Contract Award
Key Responsibilities
- Be the lead contact for the Connect to work service and be responsible for submission of reports, addressing any queries, and providing all required information.
- Work with the Operations Manager to develop a strategy and be accountable for the delivery of the strategy.
- Responsibility to deliver all contractually set KPI’s across a range of metrics eg. customer services standards, performance, financial, compliance and quality. Lead, inspire, motivate, coach and over supervision to teams to deliver team and individual targets.
- Effectively manage a high-quality service that adheres to the principles of Connect to work best practice.
- Drive and monitor stakeholder engagement to ensure development of a robust referral pipeline.
- Attend multidisciplinary team meetings, delivering presentations as needed to promote provision.
- Monitor and manage performance of the Employment Specialists – guide them individually on best practice and achieving individual and team job outcome targets.
- Create a culture of continuous improvement.
- Identify training needs of staff and arrange appropriate training to support with continuous professional development. Supporting the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
- Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
- Being responsible for the production of quantitative and qualitative reports on the designated services.
- Manage all contracts within a pre-determined financial budget. Managing Profit and Loss and monthly financial forecasting.
- Regularly review management information to identify emerging trends to proactively address potential risk areas across contracts (performance, compliance, quality and staffing resources).
- Implement Performance Management metrics, ide...
JOB DESCRIPTION BUSINESS MANAGER, responsible to the CEO Salary c. 28-35K pa, depending on experience/6 month contract/ part time appointment (28 hours per week), hybrid role. Sutton Mental Health Foundation is a well-established local charity serving people in Sutton whose mental health impacts their lives, for over 30 years. We run a wide range of services, including a day service with wellbeing activities and drop in, an Intentional Peer Support service and the Sutton Crisis Café, from our premises in Belmont, Surrey. We are looking to recruit a Business Manager to support our CEO who, reporting to the Board, is responsible for the overall direction and management of the organisation. The charity will shortly undergo a major recommissioning which will require the CEO’s direct focus. We are therefore looking for someone, short term, to support the CEO by relieving them of some of the day to day business tasks. Main duties of the Business Manager will be: • Policies and procedures – keep up to date register of policies and risk assessments, coordinate updates of policies and risk assessments, update handbooks, plans and and SOPs, • HR (coordinating recruitment, advertising, contracts, onboarding, Bright HR, pensions, timesheet, appraisal timetable). • Health and Safety – risk assessments and fire drill • Coordinating training • Support for Board – coordinating meeting dates, venues, agendas, papers, minutes. • Staff meetings & team events - arranging, holding, follow up. • Publicity and outside promotional events • Assist with evaluation of services, and monitoring reports for commissioners • Project support • Other things as needed Experience Essential: • All of the above (3 years +) • Organised and self-motivated, good at delivering to deadlines • Able to work as part of the established wider team. • Senior management role in organisation with 20-30 staff (preferably a charity or voluntary sector organisation). Desirable • Lived or shared experience of mental health.