Person Specification
Accommodation Manager

Skills & Experience
Essential:

•  Proven experience working as an Accommodation Manager within an Oxford College or a university-

based establishment

•  Demonstrable experience using the full Kinetic Solutions system package
•  Significant, hands-on experience managing accommodation allocations at scale
•  Experience managing and maintaining large volumes of data across an organisation
•  Strong people management and leadership experience, with a proven ability to motivate and inspire

teams to achieve departmental objectives

•  Excellent stakeholder management and customer service skills, including experience handling and

resolving complaints

•  Experience supporting a diverse customer base, including tenants with complex or additional needs
•  Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the

Renters’ Rights Act

•  Advanced IT skills, with strong proficiency across Microsoft Office applications
•  Experience working effectively across functions, with excellent attention to detail
•  Ability to analyse and interrogate data to inform decision-making and evidence service

improvements

•  Strong financial awareness, with the ability to manage budgets and resources effectively
•  A detailed understanding of accommodation provision, with a commitment to knowing the service

‘product’ in depth

Desirable:

•  Experience producing written reports and delivering presentations to senior management

Qualifications and Training
Essential:

•  Previous experience of using Kinetic Solutions or a similar system and a willingness to become a

system super-user

Accommodation Manager Role (Maternity Cover) – January 2026