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CONSUMERS' ASSOCIATION
38,000 per year
London, United Kingdom
Full-time

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  • London
  • Audience, Brand and Communications
  • Fixed Term

This role offers a competitive salary, hybrid working (London - Hybrid. 2 days a week with flexibility for adhoc events) 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £38,000 - £41,000 per annum

About the role

In this role, you will lead the planning and delivery of a wide range of events that support our organisational strategy and OKRs. You will manage conferences, roundtables, internal events and other key activities, ensuring they are delivered on time, within budget and aligned with our brand and communications objectives.

Working collaboratively with teams across the organisation, you'll develop event plans, create core materials such as agendas and speaker briefings, and define clear measures of success. You will also support the Principal Event Manager on major corporate events and provide guidance to junior team members. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering impactful, audience-focused events.

Key responsibilities include: 

  • Lead and deliver high-profile events including conferences, roundtables, panel debates, internal engagements, experiential brand activations and other strategic events. This includes developing comprehensive event plans across core business areas, identifying key stakeholders, and defining clear performance indicators.
  • Ensure alignment with organisational communications and brand strategy by collaborating with internal teams to produce consistent, high-quality event outputs. Responsibilities include creating detailed event plans, preparing Leadership Team speaker briefings, writing invitation copy, proposing agenda topics, developing speaker content, script writing and evaluating impact.
  • Demonstrate full ownership of event delivery, ensuring events are executed on time, within budget, and in line with agreed objectives, while attracting the appropriate calibre of attendees.
  • Work collaboratively across the organisation, building strong relationships with colleagues to support project success and ensure events contribute to wider organisational goals.
  • Support the Principal Event Manager in delivering corporate flagship events by leading assigned event components, managing external agencies and suppliers, and ensuring your workstream contributes effectively to overall event delivery.
  • Provide mentorship and support to junior team members, offering guidance on key projects, acting as a sounding board for ideas, and influencing decision-making where necessary to uphold high standards.

About you:

You are an experienced event professional with a proven track record in delivering high-quality in-person and virtual events. You communicate confidently with audiences at all levels, including senior stakeholders, and are highly organised, managing multiple projects with ease. You create engaging communications materials that align with brand messaging, and a relevant degree, AV experience, and familiarity with virtual event platforms are desirable. You are passionate about delivering events that are creative, impactful, and flawlessly executed.

The interview process for this role involves:-

  • Screening via a phone call with the hiring manager (approx 30 minutes)
  • An interview on TEAMS (approximately 60 minutes) consisting of values and experience-based competency questions and a role related task

Benefits

 We also have these benefits for you to consider: 

  • 35 hour working week
  • Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
  • Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
  • Annual Award (depending on employee and company performance)
  • Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
  • A discretionary death in service benefit provision equivalent to six times your annual salary
  • Free access to Which? member content and free access to Which? money & legal helplines
  • Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
  • Discount site Pluxee which offers large %% off every day shopping and holidays
  • Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.

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