Sutton Mental Health Foundation

PERSON SPECIFICATION
Sutton Crisis Café Crisis Support Worker

 ‘E’ denotes essential criteria which will be used in shortlisting, while ‘D’ denotes desirable qualities or factors.

1. KNOWLEDGE AND EXPERIENCE

•  Experience of supporting and engaging positively with vulnerable adults (and
stakeholders involved in their care) using a person-centred approach to form
collaborative, warm and empathetic relationships leading to positive outcomes..

E

•  Experience of confidently and effectively assessing risks and needs, as well as

developing appropriate risk management plans.

•  Understanding of issues facing people in a mental health crisis, and experience of
communicating effectively with people in a mental health crisis to finding safe and
positive ways to ‘hold’ and de-escalate situations.

•  Strong grasp of equal opportunities, confidentiality, data protection, risk management

and anti-discrimination practice

•  Knowledge of local mental health services

•  Experience of positively promoting organisation/service at external events, including

delivering presentations and creating marketing material

•  Experience of working with BAME communities and young people

•  Knowledge of relevant legislation, eg Community Care, Mental health, Health and Safety

and welfare benefits legislation

E

E

E

D

D

D

D

2. EDUCATION

2.1

There are no specific educational or professional qualifications needed for this post.  However, applicants must
have a good level of literacy and be able to communicate with clients, professionals and carers.

3. SKILLS AND ABILITIES

3.1

Excellent listening skills

3.2

Effective time management skills

3.3

Working co-operatively as part of a team

3.4

Dealing effectively and calmly with challenging situations as they arise

3.5

Working independently and taking initiative

3.6

Effectively using IT including case management systems, Microsoft 365 and equivalent

E

E

E

E

E

E

3.7

Speaking and writing fluent English and explaining information face
to face, over the ‘phone and in writing and communicating effectively across cultural boundaries

3.8

Effectively following SMHF policies and procedures

3.9

Positive and flexible attitude to work

E

E

4. PHYSICAL REQUIREMENTS

4.1

Sufficiently healthy and physically able to carry out the duties in the job description.  The premises has a lift to
the first floor but some rooms are only accessible by a short flight of (3 or 4) stairs.

E

5. OTHER

5.1

Be able and willing to work the hours required, as needed bearing in mind that this service operates 365 days a
year, 7 days a week, in the evenings.

E

5.2

Be able and willing to undertake all necessary training and supervision

E

Sutton Mental Health Foundation
Background to the Sutton Crisis Café service

Sutton Crisis Café is a new service offering out-of-hours support to people in mental health crisis as
an alternative to attending A&E.  It has two main aims; to benefit people experiencing a mild to
moderate mental health crisis by providing a safe, non-clinical supportive environment for them to
use, and to reduce demands upon hospital emergency departments and other mental health and
emergency services by providing a safe alternative to those services.

Sutton is one of the few areas locally without any alternative crisis provision to A&E, although it has
been something local people have been working towards for some time.  Through consultation and
co-production we have shown that there is widespread support for our Crisis Café model across all
sectors, from people who use mental health services locally to carers, clinicians and commissioners.

The key objectives of the service are to:

•  Provide a non-stigmatising, calm and safe environment
•  Provide support to help people resolve their crisis
•  Provide practical and emotional support to enable the person to better self- manage their

distress, aid their recovery, and reduce dependency

•  Ensure that support staff, peer supporters and volunteers are trained, supported and

professional in their approach

•  Operate as an alternative to Emergency Departments and other emergency services for
people experiencing a mental health crisis that does not require medical intervention
Link with wider services to ensure a joined-up partnership approach to the development of
local services

•

The service will provide immediate, focused and time-limited emotional and practical support to
people experiencing a mental health crisis that does not require clinical input.  It will work with
people experiencing a range of different distress, including psychosis.  The support will consist of:

•
•
•
•

identifying coping strategies and improving wellbeing
information and signposting
conversations, group conversations and activities
limited follow-up

We expect to run the service in the evenings, Monday-Sunday.  The service will be open every day of
the year.

Our model is a partnership approach between voluntary and statutory sector professionals and
trained Intentional Peer Support workers and volunteers. The needs and views of visitors to our
service will be at the heart of all that we do.

The café will offer individual and group support, peer support and mindful activities.  Those
attending the café should feel heard, understood and listened to and have trust in those they have
spoken with.  People will have the opportunity to receive support from staff members on a 1:1 basis
in a private room where personal information can be shared and discussed without being overheard
by others.  They will also have the opportunity to share the company of others in larger groups
where they can talk or undertake quiet activities, such as board games.

The service will provide informal peer support and buddying so those attending the café can benefit
from other people’s knowledge and understanding of the emotional and practical challenges faced
by people experiencing mental ill health.

Sutton Crisis Café Crisis Support Worker
Salary: £27,000 - £28,478 per annum pro rata
Hours: 20 hours per week (evenings and weekends, hours to be agreed)
Based at: 63 Downs Road, Belmont, SM2 5NR
Reporting to: Crisis Café Manager
Duration: Fixed term to 31st March 2022

This is a pilot project funded to 31st March 2022.  If successful, this will lead to an extension of
funding for the service for at least 2 years.

Summary
This is an exciting opportunity to join Sutton Mental Health Foundation as we build a brand new
Crisis Café service.  Working in the Crisis Café, your role will be to work with people experiencing a
mild to moderate mental health crisis.  You will make them feel safe and listened to, help them to
navigate their crisis over a series of visits, working with them towards a resolution of the crisis.

Benefits

•  Holiday – 28 days pro rata, rising to 33 days after 5 years’ service
•  Employee Assistance Program
•  Workplace Pension Scheme
•  Enhanced pay for working Christmas/New Year

Job Description
Service Delivery
•  To listen to and support people to de-escalate their immediate situation empowering them to
develop self-management techniques, build their assets and advocate for their own wishes.

•  To assess the risks and needs of people using the crisis café service.
•  To provide one-to-one support, information and guidance to help crisis café visitors to navigate

through their crisis, using an empowering, person-centered approach.

•  To work with Crisis Café visitors to promote mutuality and reciprocity, rather than dependency.
•  To treat with confidentiality any personal, private or sensitive information shard regarding

clients.

•  Have an understanding of, and the ability and motivatio...

BE PART OF IT!

We currently have a fantastic opportunity for the right person to join our team at Linn Moor, if you are passionate about helping vulnerable young people thrive and flourish in a nurturing environment, this could be the right opportunity for you.

We have recently welcomed a few new students to our Residential School at Linn Moor Campus. At Linn Moor, our staff work alongside children and young adults in both care and education to help them achieve individual personal outcomes. Our children and young people are supported on a 1:1 basis with a strong emphasis on working as part of a team and maintaining relationships with the wider community.

As a Residential Care and Education Support Worker your operational base will be on our Linn Moor Campus, based in Peterculter. This i a full-time permanent position and in return, you will receive a competitive salary and benefits.

Hours: 39 hours per week averaged Rota: You will be expected to work on a 4-week rolling rota, which will include a mix of early, late shifts, and weekend working (shifts are: 7.30am – 3.30pm and 2pm – 10.15pm) Rate/Salary: £12.81 ph. (unqualified) up to £13.72 ph. (qualified) Full-Time Starting Salary: £

- Generous Holidays

- Sick Pay scheme

- Transport to and from Aberdeen city centre to campus available

- NEST Pension scheme

- Refer a friend scheme

- Ongoing professional development

Please click on link below to read what our staff member Sunday has to say about working at Linn Moor:

https://www.vsa.org.uk/latest/meetsunday

About Linn Moor:

Linn Moor Campus is a unique multi-generational approach to community-based care for individuals with learning disabilities and other additional support needs, in a residential setting. The campus itself is situated on beautiful grounds allowing our service users the freedom to enjoy the outdoors. With UK wide recognition for our pioneering work with people with autism, our focus is on the development of meaningful life skills and personal fulfilment for the children and young adults we support. If successful, you would be joining a large team of enthusiastic support workers with a wealth of experience from all different backgrounds. Click Link here for more information:

Linn Moor School and Campus Education Service

Working across both the Education and Care services at our Linn Moor Campus, you will help to provide a quality service to meet the needs of our students with additional support needs. An SCQF Level 7 in Social Services and Healthcare (or equivalent) and an HNC in Social Care would be beneficial but it is not essential at this stage (although you must be willing to work towards this or the Level 9 Residential Childcare Qualification). Ideally you should have some experience of working with children and/or young adults with autism / learning difficulties and have the ability to engage/relate to them through effective communication skills and the ability to deal with complex and challenging behaviour. You must be willing to work flexibly in both care and education settings, recognising that a different skill set is required and appropriate in each to support the child/young person in their physical, psychological and emotional development.

We have an enthusiastic, dedicated, welcoming and supportive environment at our Linn Moor campus. If you are interested in working somewhere where you can truly make a difference, this could be the opportunity for you.

We welcome applications from those who would like the opportunity to work within social care or those simply seeking a change of direction.

In return for your hard work, commitment and positive approach, not only will you receive a huge amount of job satisfaction, we also offer a competitive annual salary, paid holidays and continuous professional development. VSA also operate a bus service that can take you to and from our Linn Moor Campus at scheduled times.

Successful applicants will be required to join the PVG Scheme; however VSA will cover any associated costs.

Main Duties/Responsibilities:

• You will be required to work across the care and education services at the school. Both services have core and specialised approaches that you will be required to follow as set out in VSA and Linn Moor policies and procedures and VSA, Linn Moor and regulated and statutory standards.
• Always work in a child centred way and contribute to the effective provision of a nurturing and positive culture that meets...

Second Engineer Officer PermanentEngland and Wales£52,451.00 - 56,901.00 per annum ((Successful candidates will be appointed on the starting salary of this range)3 weeks on, 3 weeks off rotation

Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.

We are currently seeking a Second Engineer Officer for this unique role within an equally unique organisation. As part of a small technical team, you’ll work in high quality environments, on a range of our ships, operating 3 weeks on duty, followed by 3 weeks free from duty. You can look forward to plenty of variety – including the chance to help us maintain Aids to Navigation, so you must be keen to build your knowledge and skills as you shape the role around your own aspirations. The ability to quickly get to grips with new technology is also important.

As well as supervising routine maintenance and survey schedules for main diesel engines, you will oversee a range of machinery maintenance and repair. You will have a thorough knowledge of diesel electric propulsion systems and be electrically biased.

We would love to hear from you if you have the following qualifications, skills and experience:

-Second Engineer Certificate of Competency no limitation (III/2);
-Knowledge of Diesel Electric Propulsion Systems;
-Ship Health and Safety Officer;
-A working knowledge of Budgetary Procedures;
-A Working knowledge of IMO, SOLAS, MED, ISM, ISPS, STCW / MLC Codes;
-High Voltage

-Good written communication skills, including report writing;

-DP Maintenance & Chief Engineers CoC desirable although not essential
-A current ENG 1 Medical Certificate.

Click

We welcome qualified individuals to apply and we look forward to reviewing your applications for this exciting opportunity. We are committed to equity within a respectful, diverse and inclusive environment.

If you are interested in applying for this position, please complete the online application process, by submitting your CV along with a supporting statement, evidencing how you meet the role requirements.

Beannachar Camphill Community
Job Description – Bank/Relief Support Worker

Title of Post:

Bank/Relief Support Worker

Place of Work:

Beannachar Camphill Community
South Deeside Road, Banchory-Devenick, Aberdeen AB12 5YL

Purpose of Job:

Responsible to:

Responsible for:

Days and Hours

To  support  residential  and  day  students  (adults  age  18  to  30  with
Learning  Disabilities  and/or  other  additional  support  needs)  in  their
home and/or work

Relevant House Co-ordinator and/or Workshop Leader

Day and Residential students

Daytime shifts (usually 8 hours) between 7am – 9:30pm
Includes weekend working
Flexible (days and length of shift) options possible

Living wage

£12.81 per hour

Purpose of the role: Support  workers  work  directly  with  people  with  additional support
needs;  providing  personal  care  and  developmental  support,  as  needed,  by  each  individual
student  both  in  the  houses  and  sometimes  in  the  workshops.  The  support  worker  actively
promotes the  rights  of  our  students  as  individuals;  helps them  to achieve their  potential  by
strengthening  areas  where  they  can  develop;  and  assists  in  creating  a  safe  and  homely
environment.

Major Tasks:

1.

2.

3.

4.

5.

To promote and be responsible for the safety and welfare of all those living and
working in  the  household and/or  workshop  in accordance  with  Beannachar’s
Health and Safety Policy.

To support the students (residents) living and working in the household and/or
workshop.

To support with the daily arrangements in the household and/or workshop  and
to  ensure  that  all  aspects  of  the  care  provided  to  students  comply  with  the
standards agreed by the Community in accordance with best professional care
practice.

To support, and assist when necessary, with the personal care of the  students
and  seek  to  promote  the  development  of  the  students  towards  as  much
independence as they are able.

To support, and assist when necessary, with the work, social and recreational
activities  of  the  students  and  seek  to  promote  the  development  of  the

Support Worker JD

Aug 2023

Page 1 of 2

Beannachar Camphill Community
Job Description – Bank/Relief Support Worker

students  in  the  learning  of  work  and  life  skills  to  as  high  a  level  of
independence as they are able.

To maintain the required records and ensure, in conjunction with the relevant
House  Co-ordinator  and/or  Workshop  Leader,  that  the  student’s  agreed
Personal Development Plans and Risk Assessments are implemented.

To abide by Beannachar’s Policies and Procedures at all times.

To participate in House and General Staff Meetings.

To attend training courses as required.

6.

7.

8.

9.

10.

To undertake any other tasks in Beannachar as requested by the Beannachar
Management Group by mutual agreement.

QUALIFICATIONS / EXPERIENCE

No previous experience is required. Individuals new to Social Care work are welcome
to  apply.  You  should  be  able  to  demonstrate  a  genuine  interest  in  developing
vocational care skills.  Beannachar will provide essential induction skills training.  If you
stay with us for at least 12 months, we will make it possible for you to undertake an
SVQ 2 (or equivalent). It is a requirement by the SSSC that everyone employed in this
capacity should be working towards achievement of this qualification.

It would be great if you had:
•  Previous working/volunteering experience in a Camphill setting
•  Previous experience of working in a social care setting
•  Previous working/volunteering experience of any kind
•  Personal experience of being a carer (e.g. for a family member)
•  Hold a clean and current driving licence
•  SVQ Level 2 in Health and Social Care (or working towards a suitable

qualification to meet SSSC requirements)
•  SSSC registration with/without conditions
•  PVG membership for work vulnerable adults
•  Have current Protection of Vulnerable Groups knowledge and understanding

PERSONAL QUALITIES AND APTITUDES

• Demonstrate a warm and flexible attitude
• Have the ability to work as a helpful, positive member of a Team
• Demonstrate good communication skills
• Be willing to learn and share
• Accept personal accountability
• Ability to carry out the physical demands of the role

Support Worker JD

Aug 2023

Page 2 of 2