V Learning Network

JOB DESCRIPTION

Job Title

Functional Skills Tutor

Department

Quality

Job Reference

FS Tutor

Reports to

Head of Centre

Location

Salary

Launceston, Cornwall

For the role, the hourly salary is set at £20 per hour, which
includes key duties such as lesson attendance, preparation,
assessment, and tutorials.

Flexibility

The role is part-time, 13 hours per week over 39 weeks.

Wednesdays: 09:00–17:00, including 09:30–15:30 teaching
and 09:00–09:30 & 16:00–17:00 meetings.

Planning: 5 hours per week allocated for lesson preparation,
marking, and tutorials.

Occasional flexibility may be required to meet curriculum
requirements or school events.

The postholder is expected to engage in continuous
professional development (CPD) and other planning
activities outside of core hours as necessary to maintain and
enhance teaching quality.

Any additional CPD time should be reasonable and comply
with statutory working hour limits.

The role will comply with the Working Time Regulations
1998, ensuring total working hours, rest breaks, and
overtime are managed appropriately.

1

Any additional planning or CPD work undertaken outside
paid hours is voluntary and must not exceed statutory
maximum weekly working hours unless agreed

Contractual status

Part-time, fixed term.  13 hours per week over 39 weeks

Role summary

Key responsibilities

Are You Ready to Inspire the Next Generation?
At Step into Learning, we’re seeking a passionate and
dynamic Functional Skills Tutor who is eager to make a
lasting impact on young learners aged 16+. In this role,
you’ll be more than just a teacher—you’ll be a mentor, a
guide, and a source of inspiration as you help learners
achieve their English and Maths qualifications up to
Level 2. Your mission will be to empower individuals,
promote confidence, and make education an engaging and
supportive experience for all.

As the landscape of education evolves, so does this exciting
role. You’ll have the chance to shape the future of
Functional Skills delivery, aligning your lessons with the
updated 2025–2026 curriculum requirements. With a
minimum of 100 teaching hours per subject annually,
you’ll design and deliver impactful lessons that inspire
learners to take ownership of their education. Working
closely with the core tutor, you will ensure that study plans
for the upcoming academic year are fully aligned with the
latest educational mandates, preparing learners for their
next steps in life and learning.

This is more than just a teaching position; it’s an
opportunity to play a pivotal role in empowering learners
to overcome challenges, achieve their qualifications, and
reach their full potential. As the role grows, so will your
ability to shape and influence the success of your learners,
making a real difference in their lives and in the future of
education.

At the heart of this role is the mission to inspire and
empower learners to achieve their potential. As a Functional
Skills Tutor, you will play a pivotal role in creating an

2

engaging, inclusive learning environment that promotes
confidence, independence, and success.

Teaching and Learning Excellence

Your classroom will be a place of exploration and growth.
Every lesson you deliver will be tailored to meet the unique
needs of your learners, making the Functional Skills
curriculum both accessible and enjoyable. By conducting
diagnostic assessments, you’ll craft Individual Learning
Plans (ILPs) that reflect each learner’s journey, offering
targeted support to help them overcome challenges,
including those identified through EHCPs.

Promote Progress and Achievement

You’ll guide learners through their educational journey,
motivating them to set and achieve ambitious goals that
lead to brighter futures. Through regular, constructive
feedback, you’ll help them recognise and celebrate their
progress, while meticulously tracking achievements to
ensure sustained success. Whether preparing for
assessments or their next steps in life, your support will
make all the difference.

Create an Inclusive Environment

Your classroom will be more than a space for learning—it
will be a supportive community. By creating inclusivity,
you’ll create an environment where every learner feels safe,
valued, and encouraged to participate. Your adaptable
teaching methods will remove barriers, helping learners of
all abilities thrive and promoting their overall well-being.

Collaboration and Mentorship

Education is a team effort, and you’ll work closely with
colleagues to standardise teaching practices, share
resources, and uphold curriculum quality. Your
collaboration with the Internal Quality Assurance Lead will

3

ensure the efficient delivery of exams and lessons, while
your mentorship will inspire those around you to achieve
teaching excellence.

Safeguarding and Quality Assurance

The safety and welfare of your learners will always be a
priority. You’ll actively uphold safeguarding policies,
ensuring learners can focus on their development in a
secure environment. Through participation in team
meetings and teaching observations, you’ll contribute to a
culture of continuous improvement, offering feedback and
insights to elevate the standard of education.

Evaluation and Continuous Improvement

You’ll never stop looking for ways to enhance the learning
experience. By engaging in professional development and
responding to learner feedback, you’ll help refine course
delivery to meet evolving needs. Your commitment to
growth—both your own and your learners’—will drive
excellence at every step.

A Dynamic and Evolving Role

These responsibilities represent the core of your work, but
education is ever-changing. You’ll embrace new challenges
and opportunities, adapting to the needs of learners and
the vision of Step into Learning as directed by your line
manager or executive director.

This isn’t just a job—it’s a journey. Join us and help
shape brighter futures.

Success in this role will be measured by the effective
delivery of key priorities, objectives, and targets set by the
organisation. This includes achieving established
performance metrics, demonstrating consistent
improvement in processes, and contributing to the overall
mission of Step into Learning. Additionally, the successful
candidate will be expected to promote positive

4

Measure of success

Continued
professional
development

relationships with learners and stakeholders, enhance the
quality-of-service delivery, and actively participate in
initiatives that drive organisational growth and
development.

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to
actively engage in bespoke training and research initiatives
that will enhance their personal knowledge, skills, and
behaviours. This commitment includes participating in
relevant workshops and courses, setting personal
development goals in collaboration with their line manager,
and sharing insights gained from these experiences with
colleagues to promote a culture of continuous
improvement within the organisation.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Inclusivity, Equality
& Diversity

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.

5

Step into Learning
Health and Safety

At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety
training and workshops to enhance your knowledge and
awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.

Step into Learning
Safeguarding of
Children and Adults
at risk.

Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful
candidate will be subject to a Disclosure and Barring Service
(DBS) check.

The postholder will ensure that Step into Learning
safeguarding and welfare policies and procedures are
known, understood, and used appropriately.

Will keep detailed, accurate, secure written records of
concerns and referrals (including electronic documents) and
refer all concerns to the safeguarding team.

Dated

Employee signature

Line manager
signature

6

Field

Description

Document title

Job Description Template

Version

Author

Date issued

Status

V5.1

Recruitment and Therapies Coordinator

09/07/2025

Approved

Approved by

Recruitment and Therapies Coordinator

Review date

09/07/2026

Document location

Document Control SharePoint – Human Resources

7

JOB DESCRIPTION

Job Title

Learning Support Assistant (Bank)

Department

Quality

Job Reference

LSA Bank

Reports to

Location

Salary

Flexibility

Internal Quality Assurance Lead and Learner Recruitment
& Events Support

Launceston, Cornwall

£13.94 per hour

This is a bank position. Hours are not guaranteed and will
be offered on an “as and when required” basis. Bank staff
may be called upon to cover staff absence, provide
additional support for learners with higher needs, or
accompany learners on educational visits and activities.
Hours may vary weekly and will be agreed in advance where
possible.

Contractual status

Zero-hour contract (bank staff pool)

Role summary

The postholder will support learners, under tutor direction,
to create environments where individuals with additional
learning needs can achieve beyond their potential.

Bank Learning Support Assistants play a vital role in
ensuring continuity and quality of provision when extra
capacity is needed. You may work one-to-one or with small
groups, supporting learners’ education, behaviour, and
social development, particularly those with specific learning
difficulties, disabilities, or health issues.

Being a Learning Support Assistant requires empathy,
flexibility, and a commitment to nurturing and inclusive
education. Training and occasional meetings may be
required outside of your scheduled working hours.

1

Key responsibilities

These key responsibilities are neither a comprehensive nor
exhaustive list, and the duties may be varied from time to
time.

o  Motivating your learner to achieve beyond their

potential.

o  Supporting and encouraging learners in their work.
o  Encouraging learner to communicate.
o  Helping learner to understand instructions.
o  Ensuring learners feel comfortable and confident in

their own abilities.

o  Helping learners who need extra support to

complete tasks.

o  Supervising group activities.
o  Assisting tutors to plan learning activities, prepare
learning materials, complete records, and carry out
administrative tasks.

o  Supporting tutor in managing class behaviour.
o  Following a learner’s educational care plan.
o  Clearing away materials and equipment after lessons.
o  Taking part in training as required

Success in this role will be measured by the effective
delivery of key priorities, objectives, and targets set by the
organisation. This includes achieving established
performance metrics, demonstrating consistent
improvement in processes, and contributing to the overall
mission of Step into Learning. Additionally, the successful
candidate will be expected to promote positive
relationships with learners and stakeholders, enhance the
quality-of-service delivery, and actively participate in
initiatives that drive organisational growth and
development.

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to
actively engage in bespoke training and research initiatives
that will enhance their personal knowledge, skills, and
behaviours. This commitment includes participating in

2

Measure of success

Continued
professional
development

relevant workshops and courses, setting personal
development goals in collaboration with their line manager,
and sharing insights gained from these experiences with
colleagues to promote a culture of continuous
improvement within the organisation.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Inclusivity, Equality
& Diversity

Step into Learning
Health and Safety

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.
At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety
training and workshops to enhance your knowledge and
awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.

Step into Learning
Safeguarding of
Children and Adults
at risk.

Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful
candidate will be subject to a Disclosure and Barring Service
(DBS) check.

3

The postholder will ensure that Step into Learning
safeguarding and welfare policies and procedures are
known, understood, and used appropriately.

Will keep detailed, accurate, secure written records of
concerns and referrals (including electronic documents) and
refer all concerns to the safeguarding team.

Dated

Employee signature

Line manager
signature

Field

Description

Document title

Job Description Template

Version

Author

Date issued

Status

V5.1

Recruitment and Therapies Coordinator

09/07/2025

Approved

Approved by

Recruitment and Therapies Coordinator

Review date

09/07/2026

Document location

Document Control SharePoint – Human Resources

4

Join Our Board of Trustees and Help Shape the Future of Step into Learning!

Since 2001, Step into Learning has been at the heart of Cornwall’s educational landscape,
empowering individuals and strengthening communities across Devon and Cornwall. We
work alongside our valued partners, including The Outdoor Place, Transferable Skills
Training, and Cornwall Neighbourhoods for Change, to provide accessible, inclusive
education that meets the evolving needs of our community. Through innovative training,
transformative projects, and a deep commitment to wellbeing, we are creating opportunities
for people to realise their full potential.

As part of our exciting future, we are embarking on a journey to develop our own direct
provision for young people. Our Step into Hospitality, Step into Catering, and Step into
Skills courses are just the beginning of our ambition to create a fully supported internship
programme for the next generation of learners. By offering hands-on experiences and
vocational pathways, we are committed to helping young people unlock their potential in
the world of work.

We’re now looking for passionate individuals from Devon and Cornwall to join our Board of
Trustees. This is your chance to help us continue our vital work while contributing to the
growth and development of a community-driven organisation. We particularly welcome
applicants with experience or skills in one or more of the following areas:

•  Special Educational Needs and Disabilities (SEND)

•  Mental Health and Wellbeing

•  Equality, Diversity, and Inclusion

What Will You Do?

As a Trustee, you will play a key role in steering our strategic direction and ensuring that
Step into Learning continues to thrive. You will work closely with our team to:

•  Guide the organisation’s strategic development

•  Support the delivery of inclusive, high-quality education and community programmes

•  Ensure we continue to drive impact in the communities we serve

This is a fantastic opportunity to make a lasting difference in the lives of people in Devon
and Cornwall. By joining our Board, you’ll gain invaluable insight into how grassroots
organisations operate while helping us make a vital impact on some of the most vulnerable
members of our community.

1

What Difference Will You Make?

Joining our Board means you’ll directly contribute to our mission of empowering individuals
to unlock their potential. You’ll be part of a community-focused initiative with a strong ethos
of kindness, inclusion, and commitment to driving positive change. Your support will help us
continue delivering personalised learning experiences and building connected, confident
communities.

Our Mission, Vision, and Values

•  Mission: To empower and support individuals of all backgrounds in achieving their
personal and professional goals through tailored, inclusive, and accessible learning
experiences, fostering community growth and well-being

•  Vision: To be the trusted leader in providing personalized learning opportunities that
uplift individuals and communities in the Southwest. Our goal is to drive regional
growth and create a connected, confident community through practical education
and holistic support

•  Values:

o

Inclusive: Embracing diversity and creating a respectful, non-judgmental
environment for all

o  Kind: Acting with kindness, promoting mutual support among learners, staff,

and the wider community

o  Committed: Prioritizing learner needs and delivering tailored solutions with

dedication

o  Connected to the Community: Engaging actively with local communities,
building partnerships to enhance learning opportunities and overall well-
being

Sustainability and Environmental Commitment

We are proud of our efforts in reducing our carbon footprint and our ongoing work with
Positive Planet to achieve our sustainability goals. Our goal is to become one of the most
sustainable businesses in the education sector. We’ve made great strides, achieving ISO
14001 certification, an internationally recognised environmental management standard,
which helps us improve our environmental performance. We’ve also earned a Bronze
Accreditation and are working towards Silver as we continue to reduce our environmental
impact.

2

What’s Involved?

The Trustee role requires a commitment of approximately 4 hours a month, mostly outside
of office hours. We hold monthly meetings via MS Teams, ensuring that you can easily fit
your role around your schedule. Please note that these positions are voluntary and non-
remunerated.

How to Apply:

If you’re passionate about making a difference and have the skills we’re looking for, we
would love to hear from you! Please send your CV and a covering letter to
kelly.channon@stepintolearning.org.uk, outlining why you’re interested in the role and how
your experience aligns with our values.

Together, we can continue to shape a brighter future for the people of Devon and Cornwall!

3

JOB DESCRIPTION

Job Title

Assessor

Department

Step into Learning

Job Reference

Reports to

Location

Salary

Flexibility

Assessor (Level 1 Catering, Hospitality and Tourism and Level 2
Catering qualifications)
Internal Quality Assurance Lead

Remote

£15 per hour

AdHoc

Contractual status

Self-employed

Role summary

To assess learners undertaking Level 1 Catering, Hospitality
and Tourism and Level 2 Catering qualifications, ensuring the
effective and fair assessment of both theory and practical skills
through portfolio-based evidence. This role focuses on
marking and assessment activities.

Key responsibilities

To promote equality, diversity, and rights in all actions
throughout Step into Learning.
These key responsibilities are neither a comprehensive nor
exhaustive list, and the duties may be varied from time to
time by your line manager or executive director.

Conduct and mark assessments for Level 1Catering, Hospitality
and Tourism and Level 2 Catering qualifications in line with
awarding organisation requirements.

Assess both theoretical knowledge and practical competencies
through portfolio-based evidence, practical demonstration,
and group discussion ensuring validity ensuring validity,
reliability, and authenticity of learner work.

Deliver assessment processes in accordance with Step into
Learning and awarding organisation standards.

1

Provide timely, constructive, and developmental feedback to
learners on progress and achievement.

Maintain accurate and comprehensive records of formative
and summative assessments.

Ensure assessment decisions are supported by sufficient and
appropriate portfolio evidence.

Support learners in compiling and presenting evidence to
meet assessment criteria.

Ensure a safe, inclusive, and supportive learning environment
for all learners.

Identify and co-ordinate support for learners with individual
needs.

Promote equality, diversity, and inclusion in all aspects of
assessment and learner engagement.

Encourage learners to give feedback on their learning
experience and use this to enhance programme delivery.

Contribute to course review and evaluation processes to
support continuous improvement.

Success in this role will be measured by the effective
delivery of key priorities, objectives, and targets set by the
organisation. This includes achieving established
performance metrics, demonstrating consistent
improvement in processes, and contributing to the overall
mission of Step into Learning. Additionally, the successful
candidate will be expected to promote positive
relationships with learners and stakeholders, enhance the
quality-of-service delivery, and actively participate in

2

Measure of success

Continued
professional
development

initiatives that drive organisational growth and
development.

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to
actively engage in bespoke training and research initiatives
that will enhance their personal knowledge, skills, and
behaviours. This commitment includes participating in
relevant workshops and courses, setting personal
development goals in collaboration with their line manager,
and sharing insights gained from these experiences with
colleagues to promote a culture of continuous
improvement within the organisation.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Inclusivity, Equality
& Diversity

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.

3

Step into Learning
Health and Safety

At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety
training and workshops to enhance your knowledge and
awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.

Step into Learning
Safeguarding of
Children and Adults
at risk.

Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful
candidate will be subject to a Disclosure and Barring Service
(DBS) check.

The postholder will ensure that Step into Learning
safeguarding and welfare policies and procedures are
known, understood, and used appropriately.

The postholder will also keep detailed, accurate, secure
written records of concerns and referrals (including
electronic documents) and refer all concerns to the
safeguarding team.

Dated

Employee signature

Line manager
signature

4

Field

Description

Document title

Job Description Template

Version

Author

Date issued

Status

V5.1

Recruitment and Therapies Coordinator

09/07/2025

Approved

Approved by

Recruitment and Therapies Coordinator

Review date

09/07/2026

Document location

Document Control SharePoint – Human Resources

5

PERSON SPECIFICATION – Supported Internship Coordinator

Essential

Desirable

Qualifications

Maths and English at secondary education level or
demonstrate equivalent experience.

IAG Level 2
Safeguarding
Prevent

Knowledge &
Experience

Advanced working knowledge of Microsoft
word/excel/outlook/PowerPoint/databases and
SharePoint.

Skilled in promoting inclusive employment and
Supported Internship benefits to employers.

Experience in planning, coordinating, and monitoring
workplace placements.

Strong understanding of safeguarding, health &
safety, and workplace compliance requirements.

Knowledge of equality and
diversity legislations in practice

Proficiency in managing operational
DWP processes, funding claims, and
audit-ready documentation.

Established contacts with
employers in North Cornwall, or
demonstrable experience of
successfully developing employer
partnerships within a local labour
market.

Method of
assessment
Application form,
Interview copies of
certificates

Application form,
Interview,
References

1

Awareness of national and local labour market trends
to inform placements and programme planning.

Experience and knowledge of working with young
people with SEND, including understanding EHCPs,
and/or experience supporting learners in
employability or Supported Internship programmes.

Commitment to equality, diversity, and inclusion in all
learner and employer interactions.

Experience in producing performance reports and
using data to monitor programme delivery, risks, and
outcomes.

Skills

Ability to prioritise and self-manage

Presentation skills

Ability to track learner progress, work readiness, and
outcomes effectively.

Excellent communication and interpersonal skills with
learners, parents/carers, employers, and colleagues.

Drive, passion and energy with an
interest of working in a fast-
moving environment

Experience in line-managing staff,
including recruitment, deployment,

Application form,
Interview,
References

2

Ability to build and maintain relationships with
employers across multiple sectors.

and performance management of Job
Coaches.

Strong organisational skills, attention to detail, and
ability to manage multiple priorities.

Organised and methodical approach to
administration and record keeping

Proactive, solution-focused, and able to make
independent operational decisions within defined
boundaries.

V Learning
Net core
behaviours

Dated

Demonstrates self-leadership
Develops self and others to deliver
Lead and operate in times of change and ambiguity
Builds and secures values from relationships
Drives innovation and action
Creates and contributes to a shared vision
Uses sound business judgement

Application form,
Interview

3

Field

Description

Document title

Personal Specification Template

Version

Author

Date issued

Status

Approved by

Review date

V5.1

Recruitment and Therapies Coordinator

09/07/2025

Approved

Recruitment and Therapies Coordinator

09/07/2026

Document location

Document Control SharePoint – Human Resources

4

JOB DESCRIPTION

Job Title

Management Information System (MIS) Lead

Department

MIS

Reports to

Executive Director

Location

Salary

Flexibility

Launceston

£42K

Hybrid but must be on site at least two days a week

Contractual status

Full-time, Permanent

Role summary

Key responsibilities

The MIS Lead will lead Step into Learning’s management
information systems, data integrity, funding compliance,
contract monitoring, and internal audit processes. They
ensure all learner data and funding returns are accurate,
compliant, and submitted on time.

The postholder will also act as the organisation’s Deputy
Designated Safeguarding Lead and will lead all internal ISO
audits, ensuring continuous improvement and audit
readiness.

This role is central to maintaining strong compliance, high-
quality data standards, and robust reporting across Step
into Learning, supporting both operational delivery and
strategic decision-making.

These key responsibilities are neither a comprehensive nor
exhaustive list, and the duties may be varied from time to
time by your line manager or executive director.

Management Information System (MIS) & Funding

Lead the MIS function to ensure highly accurate learner
data, registers, enrolments, DfE attendance, retention and
achievement information.

1

Develop, maintain and improve MIS systems, processes, and
internal controls.

Oversee data accuracy and validation through DSATs,
ensuring monthly DfE ILR returns are error-free or resolved
promptly.

Complete and submit all monthly DfE funding returns,
validating and confirming learner data before final sign-off.

Maintain internal MIS spreadsheets for contract monitoring
and provide updated reports to Partner organisations and
Executive Director.

Provide expert guidance on funding rules and compliance
to team and the Board of Trustees.

Maximise funding generation by ensuring accurate
recording, correct coding, and full compliance with DfE
funding rules.

Compliance & Audit

Lead all internal MIS data controls, ensuring they meet
internal and external requirements for accuracy and
compliance.

Run the internal ISO audits (ISO9001 and ISO14001),
identifying gaps, corrective actions, and follow-up
improvements.

Support managers during external ISO audits, including
preparation and evidence gathering.

Lead the organisation’s preparation and evidence for DfE
external funding audits, ensuring full audit readiness and
under 1% error rate.

Ensure compliance with all funding, data, and contract
requirements across the organisation.

2

Provide specialist advice to senior leaders and Trustees
regarding compliance risks and requirements.

Local Authority Data Returns

Manage all local authority data collections and submissions,
ensuring accuracy and compliance with each authority’s
specific reporting requirements and timelines.

Liaise with local authority officers to clarify requirements,
resolve discrepancies, and ensure all returns are submitted
within the required deadlines.

Maintain robust internal processes to track local authority
data deadlines and ensure timely, compliant reporting.

Contracts & Funding Reporting

Provide full MIS, data, and compliance support to the
Executive Director, who acts as the Contract Manager for all
funded programmes.

Ensure all funding data, ILR returns, and compliance
information are accurate to support the Executive Director
in contract oversight.

Monitor performance data for any delivery partners or
subcontractors (if applicable) and flag risks or issues to the
Executive Director.

Produce regular MIS, funding, and performance reports for
the Executive Team and Board of Trustees to support
decision-making.

Provide accurate data, performance trends, and funding
projections to inform strategic and curriculum planning.

Quality & Continuous Improvement

Support processes required to maintain external quality
marks.

3

Support Ofsted-related data requirements.

Contribute to continuous improvement in systems,
processes, and reporting.

Finance Support

Support the Executive Director with finance-related tasks
when required, including:

Providing evidence for the annual external financial audit.

Maintaining financial records linked to funding.

Supporting financial monitoring where MIS intersects with
financial controls.

External Relationships

Maintain positive relationships with DfE, local authority
auditors, partners, and regulators.

Represent Step into Learning professionally in all data,
funding, and compliance matters.

Success in this role will be measured by the effective
delivery of key priorities, objectives, and targets set by the
organisation. This includes:

o  Accurate and timely ILR and funding submissions

with minimal errors.

o  Compliance with DfE, local authority, ISO, and audit

requirements.

o  Successful completion of internal ISO audits and

strong outcomes in external ISO reviews.
o  High-quality data that supports strategic and

operational decision-making.

o  Strong organisational audit readiness, particularly for

DfE external funding audits.

o  Effective reporting to the Executive Director, senior

leaders, and Trustees.

o  Positive relationships with regulators, partners, and

stakeholders.

4

Measure of success

Continued
professional
development

o  Active participation in organisational development

and improvement initiatives.

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to
actively engage in bespoke training and research initiatives
that will enhance their personal knowledge, skills, and
behaviours. This commitment includes participating in
relevant workshops and courses, setting personal
development goals in collaboration with their line manager,
and sharing insights gained from these experiences with
colleagues to promote a culture of continuous
improvement within the organisation.  All staff must attend
at least three CPD team events per year.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Inclusivity, Equality
& Diversity

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.

5

Step into Learning
Health and Safety

At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety
training and workshops to enhance your knowledge and
awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.

Step into Learning
Safeguarding of
Children and Adults
at risk.

Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful
candidate will be subject to a Disclosure and Barring Service
(DBS) check.

The postholder will ensure that Step into Learning
safeguarding and welfare policies and procedures are
known, understood, and used appropriately.

Will keep detailed, accurate, secure written records of
concerns and referrals (including electronic documents) on
CPOMS and refer all concerns to the safeguarding team.

The postholder will act as the Deputy Designated
Safeguarding Lead, taking responsibility for safeguarding
and child protection (including online safety).

o  To support the Designated Safeguarding Lead and
action relevant tasks delegated to them through
frequently liaison.

6

o  To refer cases of suspected abuse to local authority
children’s social care or adult safeguarding team as
required.

o  To refer cases to the Channel Programme where
there is a radicalisation concern as required.

o  To support staff who make referrals to local authority
children’s social care or adult safeguarding team and
Channel programme.

o  To refer cases where a person is dismissed or left

due to risk/harm to a child or vulnerable adult to the
Disclosure and Barring Service as required.
o  To refer cases where a crime may have been

committed to the Police as required.

o  To keep detailed, accurate, secure written records of

concerns and referrals (including electronic
documents).

o  To ensure that Step into Learning child protection
and vulnerable adult protection policies and
procedures are known, understood, and used
appropriately with all staff, especially new and part
time staff.

Dated

Employee signature

Line manager
signature

Field

Description

Document title

Job Description Template

Version

Author

Date issued

Status

V6.0

Recruitment and Therapies Coordinator

14/11/2025

Approved

7

Approved by

Recruitment and Therapies Coordinator

Review date

14/11/2026

Document location

Document Control SharePoint – Human Resources

8

JOB DESCRIPTION

Job Title

Supported Internship Coordinator

Reports to

Employability & Next Steps Lead

Location

Salary

Flexibility

Contractual status

Role summary

North Cornwall and surrounding areas including in Devon

£28K

Part time - 4 days a week

2 years Fixed-term, with the potential to move to a
permanent role as the Supported Internship programme
grows.

The Supported Internship Coordinator will operationally
lead Step into Learning’s Supported Internship programme,
launching in 2026–2027.

The postholder will build partnerships across multiple
sectors, source and manage meaningful placements. They
will ensure all learners receive high-quality, compliant, and
well-supported internships.

Key responsibilities

These key responsibilities are neither a comprehensive nor
exhaustive list, and the duties may be varied from time to
time by your line manager or executive director.

Employer Engagement & Partnership Building

Build and maintain relationships with employers across
multiple sectors.

Promote Supported Internships and inclusive recruitment.

Source and secure meaningful placements aligned with
learner strengths and aspirations.

Provide ongoing support to employers to ensure successful
placements.

Maintain employer engagement records and track
satisfaction/feedback.

JD Supported Internship Coordinator

Keep ahead of national and local labour market trends to
inform employer engagement and learner placement
opportunities.

Programme Delivery & Coordination

Lead the operational setup and placement of the Supported
Internship programme.

Plan and coordinate internship schedules and progression
pathways.

Track learner progress and workplace readiness.

Job Coach Line Management

Allocate and manage Job Coaches.

Ensure Job Coaches are effectively deployed and supported.

Monitor Job Coach documentation, progress reports, and
compliance.

Support training and development for Job Coaches.

Recruit and induct new Job Coaches as needed for
programme growth.

DWP & Funding Administration

Manage operational DWP processes, including returns,
claims, and documentation.

Liaise with DWP advisors and work coaches.

Maintain audit-ready records for Access to Work
applications, employer payments, and learner support
needs.

Track ongoing DWP payments, claim, and ensure financial
integrity.

Compliance, Documentation & Reporting

JD Supported Internship Coordinator

Ensure all placements meet safeguarding, health & safety,
and workplace suitability requirements.

Maintain programme paperwork: agreements, reviews,
progress logs, and employer records.

Provide monthly reports to the Employability & Next Steps
Lead and MIS Lead on:

o  Employer engagement
o  Learner progress and outcomes
o  Job Coach deployment
o  Programme risks and gaps

Contribute to Self-Assessment Reports with data, trends,
and performance insights.

Ensure all records are ready for internal audits and external
inspections.

Professional Development

Participation in programme development meetings and
contribution to long-term Supported Internship strategy.

Collaboration with other leads to ensure alignment with
Step into Learning curriculum and learner pathways.

Keeping up to date with Supported Internship best practice,
employer engagement strategies, and national guidance,
and approaches to supporting learners with SEND.

Willingness to undertake relevant training such as TSI
(Training Systemic Instruction) or other systemic training
approach.

Decision-Making Boundaries & Accountability
Operational Authority:

Build and agree employer partnerships.

Recommend and allocate suitable placements for learners.

JD Supported Internship Coordinator

Deploy and manage Job Coaches day-to-day.

Make operational decisions relating to placement
scheduling, employer liaison, and learner support via Job
coaches.

Approve Job Coach resources within agreed budgets.

Submits DWP paperwork, claims, and returns following
established procedures.

Escalation Responsibilities:

Escalate safeguarding, welfare, or H&S issues immediately
to DSL/DDSL or H&S Lead.

Escalate financial, contractual, or programme-wide strategic
issues to the appropriate lead.

Key Competencies

o  Ability to build and maintain relationships with

employers across multiple sectors.

o  Skilled in promoting inclusive employment and
Supported Internship benefits to employers.

o  Experience in planning, coordinating, and

monitoring workplace placements.

o  Ability to track learner progress, work readiness, and

outcomes effectively.

o  Experience in line-managing staff, including
recruitment, deployment, and performance
management of Job Coaches.

o  Proficiency in managing operational DWP processes,
funding claims, and audit-ready documentation.
o  Strong understanding of safeguarding, health &
safety, and workplace compliance requirements.

o  Awareness of national and local labour market
trends to inform placements and programme
planning.

o  Excellent communication and interpersonal skills
with learners, parents/carers, employers, and
colleagues.

JD Supported Internship Coordinator

Measure of success

o  Strong organisational skills, attention to detail, and

ability to manage multiple priorities.

o  Proactive, solution-focused, and able to make

independent operational decisions within defined
boundaries.

o  Commitment to equality, diversity, and inclusion in

all learner and employer interactions.

o  Experience and Knowledge of working with young
people with SEND, including understanding EHCPs,
and/or experience supporting learners in
employability or Supported Internship programmes.

Success in this role will be measured by the effective
delivery of key priorities, objectives, and targets set by the
organisation. This includes achieving

o  Establishing and maintaining strong employer

partnerships across multiple sectors.

o  Securing meaningful, high-quality placements for all

Supported Internship learners.

o  Achieving successful placement completion for the
first cohort and growing numbers year-on-year in
line with organisational targets.

o  High learner retention, progress in work-readiness
skills, and positive employment or further learning
outcomes.

o  Effective deployment, support, and performance

management of Job Coaches.

o  Accurate, timely, and audit-ready submission of DWP

paperwork, claims, and returns.

o  Positive feedback from learners, parents/carers, and
employers regarding the quality of placements and
programme support.

o  Up-to-date monitoring of local and national labour
market trends, ensuring placements align with
opportunities and sector needs.

o  Timely and accurate reporting of programme

performance, learner progression, and employer
engagement to senior leadership.

o  Maintenance of safeguarding, health & safety, and
workplace compliance standards in all placements.

JD Supported Internship Coordinator

Continued
professional
development

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to
actively engage in bespoke training and research initiatives
that will enhance their personal knowledge, skills, and
behaviours. This commitment includes participating in
relevant workshops and courses, setting personal
development goals in collaboration with their line manager,
and sharing insights gained from these experiences with
colleagues to promote a culture of continuous
improvement within the organisation.  All staff are expected
to attend at least three CPD team events per year.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Equality, Diversity &
Inclusion

Step into Learning
Health and Safety

Step into Learning
Safeguarding of

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.
At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety
training and workshops to enhance your knowledge and
awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.
Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful

JD Supported Internship Coordinator

Children and
Vulnerable Adults

candidate will be subject to a Disclosure and Barring Service
(DBS) check.

The postholder will ensure that Step into Learning child
protection and vulnerable adult protection policies and
procedures are known, understood, and used appropriately.

Will keep detailed, accurate, secure written records of
concerns and referrals (including electronic documents) on
Cpoms and refer all concerns to the safeguarding team.

Dated

Employee signature

Manager signature

JD Supported Internship Coordinator