Join Our Board of Trustees and Help Shape the Future of Step into Learning! Since 2001, Step into Learning has been at the heart of Cornwall’s educational landscape, empowering individuals and strengthening communities across Devon and Cornwall. We work alongside our valued partners, including The Outdoor Place, Transferable Skills Training, and Cornwall Neighbourhoods for Change, to provide accessible, inclusive education that meets the evolving needs of our community. Through innovative training, transformative projects, and a deep commitment to wellbeing, we are creating opportunities for people to realise their full potential. As part of our exciting future, we are embarking on a journey to develop our own direct provision for young people. Our Step into Hospitality, Step into Catering, and Step into Skills courses are just the beginning of our ambition to create a fully supported internship programme for the next generation of learners. By offering hands-on experiences and vocational pathways, we are committed to helping young people unlock their potential in the world of work. We’re now looking for passionate individuals from Devon and Cornwall to join our Board of Trustees. This is your chance to help us continue our vital work while contributing to the growth and development of a community-driven organisation. We particularly welcome applicants with experience or skills in one or more of the following areas: • Special Educational Needs and Disabilities (SEND) • Mental Health and Wellbeing • Equality, Diversity, and Inclusion What Will You Do? As a Trustee, you will play a key role in steering our strategic direction and ensuring that Step into Learning continues to thrive. You will work closely with our team to: • Guide the organisation’s strategic development • Support the delivery of inclusive, high-quality education and community programmes • Ensure we continue to drive impact in the communities we serve This is a fantastic opportunity to make a lasting difference in the lives of people in Devon and Cornwall. By joining our Board, you’ll gain invaluable insight into how grassroots organisations operate while helping us make a vital impact on some of the most vulnerable members of our community. What Difference Will You Make? Joining our Board means you’ll directly contribute to our mission of empowering individuals to unlock their potential. You’ll be part of a community-focused initiative with a strong ethos of kindness, inclusion, and commitment to driving positive change. Your support will help us continue delivering personalised learning experiences and building connected, confident communities. Our Mission, Vision, and Values • Mission: To empower and support individuals of all backgrounds in achieving their personal and professional goals through tailored, inclusive, and accessible learning experiences, fostering community growth and well-being • • Vision: To be the trusted leader in providing personalized learning opportunities that uplift individuals and communities in the Southwest. Our goal is to drive regional growth and create a connected, confident community through practical education and holistic support • Values: o Inclusive: Embracing diversity and creating a respectful, non-judgmental environment for all o Kind: Acting with kindness, promoting mutual support among learners, staff, and the wider community o Committed: Prioritising learner needs and delivering tailored solutions with dedication o Connected to the Community: Engaging actively with local communities, building partnerships to enhance learning opportunities and overall wellbeing Sustainability and Environmental Commitment We are proud of our efforts in reducing our carbon footprint and our ongoing work with Positive Planet to achieve our sustainability goals. Our goal is to become one of the most sustainable businesses in the education sector. We’ve made great strides, achieving ISO 14001 certification, an internationally recognised environmental management standard, which helps us improve our environmental performance. We’ve also earned a Silver Accreditation and are continuing to reduce our environmental impact. What’s Involved? The Trustee role requires a commitment of approximately 4 hours a month, mostly outside of office hours. We hold monthly meetings via MS Teams, ensuring that you can easily fit your role around your schedule. Please note that these positions are voluntary and nonremunerated. How to Apply: If you’re passionate about making a difference and have the skills we’re looking for, we would love to hear from you! Please send your CV and a covering letter to kelly.channon@stepintolearning.org.uk, outlining why you’re interested in the role and how your experience aligns with our values. Together, we can continue to shape a brighter future for the people of Devon and Cornwall!
JOB DESCRIPTION Job Title Functional Skills Tutor Department Quality Job Reference FS Tutor Reports to Head of Centre Location Salary Launceston, Cornwall For the role, the hourly salary is set at £20 per hour, which includes key duties such as lesson attendance, preparation, assessment, and tutorials. Flexibility The role is part-time, 13 hours per week over 39 weeks. Wednesdays: 09:00–17:00, including 09:30–15:30 teaching and 09:00–09:30 & 16:00–17:00 meetings. Planning: 5 hours per week allocated for lesson preparation, marking, and tutorials. Occasional flexibility may be required to meet curriculum requirements or school events. The postholder is expected to engage in continuous professional development (CPD) and other planning activities outside of core hours as necessary to maintain and enhance teaching quality. Any additional CPD time should be reasonable and comply with statutory working hour limits. The role will comply with the Working Time Regulations 1998, ensuring total working hours, rest breaks, and overtime are managed appropriately. 1 Any additional planning or CPD work undertaken outside paid hours is voluntary and must not exceed statutory maximum weekly working hours unless agreed Contractual status Part-time, fixed term. 13 hours per week over 39 weeks Role summary Key responsibilities Are You Ready to Inspire the Next Generation? At Step into Learning, we’re seeking a passionate and dynamic Functional Skills Tutor who is eager to make a lasting impact on young learners aged 16+. In this role, you’ll be more than just a teacher—you’ll be a mentor, a guide, and a source of inspiration as you help learners achieve their English and Maths qualifications up to Level 2. Your mission will be to empower individuals, promote confidence, and make education an engaging and supportive experience for all. As the landscape of education evolves, so does this exciting role. You’ll have the chance to shape the future of Functional Skills delivery, aligning your lessons with the updated 2025–2026 curriculum requirements. With a minimum of 100 teaching hours per subject annually, you’ll design and deliver impactful lessons that inspire learners to take ownership of their education. Working closely with the core tutor, you will ensure that study plans for the upcoming academic year are fully aligned with the latest educational mandates, preparing learners for their next steps in life and learning. This is more than just a teaching position; it’s an opportunity to play a pivotal role in empowering learners to overcome challenges, achieve their qualifications, and reach their full potential. As the role grows, so will your ability to shape and influence the success of your learners, making a real difference in their lives and in the future of education. At the heart of this role is the mission to inspire and empower learners to achieve their potential. As a Functional Skills Tutor, you will play a pivotal role in creating an 2 engaging, inclusive learning environment that promotes confidence, independence, and success. Teaching and Learning Excellence Your classroom will be a place of exploration and growth. Every lesson you deliver will be tailored to meet the unique needs of your learners, making the Functional Skills curriculum both accessible and enjoyable. By conducting diagnostic assessments, you’ll craft Individual Learning Plans (ILPs) that reflect each learner’s journey, offering targeted support to help them overcome challenges, including those identified through EHCPs. Promote Progress and Achievement You’ll guide learners through their educational journey, motivating them to set and achieve ambitious goals that lead to brighter futures. Through regular, constructive feedback, you’ll help them recognise and celebrate their progress, while meticulously tracking achievements to ensure sustained success. Whether preparing for assessments or their next steps in life, your support will make all the difference. Create an Inclusive Environment Your classroom will be more than a space for learning—it will be a supportive community. By creating inclusivity, you’ll create an environment where every learner feels safe, valued, and encouraged to participate. Your adaptable teaching methods will remove barriers, helping learners of all abilities thrive and promoting their overall well-being. Collaboration and Mentorship Education is a team effort, and you’ll work closely with colleagues to standardise teaching practices, share resources, and uphold curriculum quality. Your collaboration with the Internal Quality Assurance Lead will 3 ensure the efficient delivery of exams and lessons, while your mentorship will inspire those around you to achieve teaching excellence. Safeguarding and Quality Assurance The safety and welfare of your learners will always be a priority. You’ll actively uphold safeguarding policies, ensuring learners can focus on their development in a secure environment. Through participation in team meetings and teaching observations, you’ll contribute to a culture of continuous improvement, offering feedback and insights to elevate the standard of education. Evaluation and Continuous Improvement You’ll never stop looking for ways to enhance the learning experience. By engaging in professional development and responding to learner feedback, you’ll help refine course delivery to meet evolving needs. Your commitment to growth—both your own and your learners’—will drive excellence at every step. A Dynamic and Evolving Role These responsibilities represent the core of your work, but education is ever-changing. You’ll embrace new challenges and opportunities, adapting to the needs of learners and the vision of Step into Learning as directed by your line manager or executive director. This isn’t just a job—it’s a journey. Join us and help shape brighter futures. Success in this role will be measured by the effective delivery of key priorities, objectives, and targets set by the organisation. This includes achieving established performance metrics, demonstrating consistent improvement in processes, and contributing to the overall mission of Step into Learning. Additionally, the successful candidate will be expected to promote positive 4 Measure of success Continued professional development relationships with learners and stakeholders, enhance the quality-of-service delivery, and actively participate in initiatives that drive organisational growth and development. At Step into Learning, we are dedicated to promoting a culture of continual professional development through regular personal growth reviews and tailored training opportunities. We expect the successful candidate to actively engage in bespoke training and research initiatives that will enhance their personal knowledge, skills, and behaviours. This commitment includes participating in relevant workshops and courses, setting personal development goals in collaboration with their line manager, and sharing insights gained from these experiences with colleagues to promote a culture of continuous improvement within the organisation. Step into Learning values Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be Connected to the Community Step into Learning Inclusivity, Equality & Diversity At Step into Learning, we are committed to promoting an inclusive working environment where diversity is celebrated, and everyone is empowered with equal opportunities. We warmly welcome applications from individuals of all backgrounds and are dedicated to promoting a healthy work-life balance through a range of supportive benefits. 5 Step into Learning Health and Safety At Step into Learning, we are committed to maintaining and promoting a positive attitude towards health and safety. We prioritise the safety and well-being of our employees and learners by adhering to the relevant health and safety codes of practice. As part of your role, you will be expected to: Familiarise yourself with health and safety policies: Understand and comply with the organisation’s health and safety protocols. Report hazards: Promptly report any potential hazards or incidents to your line manager or designated health and safety officer or Bright Safe. Participate in training: Engage in health and safety training and workshops to enhance your knowledge and awareness. Promote safety practices: Encourage a culture of safety by promoting best practices among colleagues and learners. Step into Learning Safeguarding of Children and Adults at risk. Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service (DBS) check. The postholder will ensure that Step into Learning safeguarding and welfare policies and procedures are known, understood, and used appropriately. Will keep detailed, accurate, secure written records of concerns and referrals (including electronic documents) and refer all concerns to the safeguarding team. Dated Employee signature Line manager signature 6 Field Description Document title Job Description Template Version Author Date issued Status V5.1 Recruitment and Therapies Coordinator 09/07/2025 Approved Approved by Recruitment and Therapies Coordinator Review date 09/07/2026 Document location Document Control SharePoint – Human Resources 7
JOB DESCRIPTION Job Title Learning Support Assistant (Bank) Department Quality Job Reference LSA Bank Reports to Location Salary Flexibility Internal Quality Assurance Lead and Learner Recruitment & Events Support Launceston, Cornwall £13.94 per hour This is a bank position. Hours are not guaranteed and will be offered on an “as and when required” basis. Bank staff may be called upon to cover staff absence, provide additional support for learners with higher needs, or accompany learners on educational visits and activities. Hours may vary weekly and will be agreed in advance where possible. Contractual status Zero-hour contract (bank staff pool) Role summary The postholder will support learners, under tutor direction, to create environments where individuals with additional learning needs can achieve beyond their potential. Bank Learning Support Assistants play a vital role in ensuring continuity and quality of provision when extra capacity is needed. You may work one-to-one or with small groups, supporting learners’ education, behaviour, and social development, particularly those with specific learning difficulties, disabilities, or health issues. Being a Learning Support Assistant requires empathy, flexibility, and a commitment to nurturing and inclusive education. Training and occasional meetings may be required outside of your scheduled working hours. 1 Key responsibilities These key responsibilities are neither a comprehensive nor exhaustive list, and the duties may be varied from time to time. o Motivating your learner to achieve beyond their potential. o Supporting and encouraging learners in their work. o Encouraging learner to communicate. o Helping learner to understand instructions. o Ensuring learners feel comfortable and confident in their own abilities. o Helping learners who need extra support to complete tasks. o Supervising group activities. o Assisting tutors to plan learning activities, prepare learning materials, complete records, and carry out administrative tasks. o Supporting tutor in managing class behaviour. o Following a learner’s educational care plan. o Clearing away materials and equipment after lessons. o Taking part in training as required Success in this role will be measured by the effective delivery of key priorities, objectives, and targets set by the organisation. This includes achieving established performance metrics, demonstrating consistent improvement in processes, and contributing to the overall mission of Step into Learning. Additionally, the successful candidate will be expected to promote positive relationships with learners and stakeholders, enhance the quality-of-service delivery, and actively participate in initiatives that drive organisational growth and development. At Step into Learning, we are dedicated to promoting a culture of continual professional development through regular personal growth reviews and tailored training opportunities. We expect the successful candidate to actively engage in bespoke training and research initiatives that will enhance their personal knowledge, skills, and behaviours. This commitment includes participating in 2 Measure of success Continued professional development relevant workshops and courses, setting personal development goals in collaboration with their line manager, and sharing insights gained from these experiences with colleagues to promote a culture of continuous improvement within the organisation. Step into Learning values Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be Connected to the Community Step into Learning Inclusivity, Equality & Diversity Step into Learning Health and Safety At Step into Learning, we are committed to promoting an inclusive working environment where diversity is celebrated, and everyone is empowered with equal opportunities. We warmly welcome applications from individuals of all backgrounds and are dedicated to promoting a healthy work-life balance through a range of supportive benefits. At Step into Learning, we are committed to maintaining and promoting a positive attitude towards health and safety. We prioritise the safety and well-being of our employees and learners by adhering to the relevant health and safety codes of practice. As part of your role, you will be expected to: Familiarise yourself with health and safety policies: Understand and comply with the organisation’s health and safety protocols. Report hazards: Promptly report any potential hazards or incidents to your line manager or designated health and safety officer or Bright Safe. Participate in training: Engage in health and safety training and workshops to enhance your knowledge and awareness. Promote safety practices: Encourage a culture of safety by promoting best practices among colleagues and learners. Step into Learning Safeguarding of Children and Adults at risk. Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service (DBS) check. 3 The postholder will ensure that Step into Learning safeguarding and welfare policies and procedures are known, understood, and used appropriately. Will keep detailed, accurate, secure written records of concerns and referrals (including electronic documents) and refer all concerns to the safeguarding team. Dated Employee signature Line manager signature Field Description Document title Job Description Template Version Author Date issued Status V5.1 Recruitment and Therapies Coordinator 09/07/2025 Approved Approved by Recruitment and Therapies Coordinator Review date 09/07/2026 Document location Document Control SharePoint – Human Resources 4
Join Our Board of Trustees and Help Shape the Future of Step into Learning! Since 2001, Step into Learning has been at the heart of Cornwall’s educational landscape, empowering individuals and strengthening communities across Devon and Cornwall. We work alongside our valued partners, including The Outdoor Place, Transferable Skills Training, and Cornwall Neighbourhoods for Change, to provide accessible, inclusive education that meets the evolving needs of our community. Through innovative training, transformative projects, and a deep commitment to wellbeing, we are creating opportunities for people to realise their full potential. As part of our exciting future, we are embarking on a journey to develop our own direct provision for young people. Our Step into Hospitality, Step into Catering, and Step into Skills courses are just the beginning of our ambition to create a fully supported internship programme for the next generation of learners. By offering hands-on experiences and vocational pathways, we are committed to helping young people unlock their potential in the world of work. We’re now looking for passionate individuals from Devon and Cornwall to join our Board of Trustees. This is your chance to help us continue our vital work while contributing to the growth and development of a community-driven organisation. We particularly welcome applicants with experience or skills in one or more of the following areas: • Special Educational Needs and Disabilities (SEND) • Mental Health and Wellbeing • Equality, Diversity, and Inclusion What Will You Do? As a Trustee, you will play a key role in steering our strategic direction and ensuring that Step into Learning continues to thrive. You will work closely with our team to: • Guide the organisation’s strategic development • Support the delivery of inclusive, high-quality education and community programmes • Ensure we continue to drive impact in the communities we serve This is a fantastic opportunity to make a lasting difference in the lives of people in Devon and Cornwall. By joining our Board, you’ll gain invaluable insight into how grassroots organisations operate while helping us make a vital impact on some of the most vulnerable members of our community. 1 What Difference Will You Make? Joining our Board means you’ll directly contribute to our mission of empowering individuals to unlock their potential. You’ll be part of a community-focused initiative with a strong ethos of kindness, inclusion, and commitment to driving positive change. Your support will help us continue delivering personalised learning experiences and building connected, confident communities. Our Mission, Vision, and Values • Mission: To empower and support individuals of all backgrounds in achieving their personal and professional goals through tailored, inclusive, and accessible learning experiences, fostering community growth and well-being • Vision: To be the trusted leader in providing personalized learning opportunities that uplift individuals and communities in the Southwest. Our goal is to drive regional growth and create a connected, confident community through practical education and holistic support • Values: o Inclusive: Embracing diversity and creating a respectful, non-judgmental environment for all o Kind: Acting with kindness, promoting mutual support among learners, staff, and the wider community o Committed: Prioritizing learner needs and delivering tailored solutions with dedication o Connected to the Community: Engaging actively with local communities, building partnerships to enhance learning opportunities and overall well- being Sustainability and Environmental Commitment We are proud of our efforts in reducing our carbon footprint and our ongoing work with Positive Planet to achieve our sustainability goals. Our goal is to become one of the most sustainable businesses in the education sector. We’ve made great strides, achieving ISO 14001 certification, an internationally recognised environmental management standard, which helps us improve our environmental performance. We’ve also earned a Bronze Accreditation and are working towards Silver as we continue to reduce our environmental impact. 2 What’s Involved? The Trustee role requires a commitment of approximately 4 hours a month, mostly outside of office hours. We hold monthly meetings via MS Teams, ensuring that you can easily fit your role around your schedule. Please note that these positions are voluntary and non- remunerated. How to Apply: If you’re passionate about making a difference and have the skills we’re looking for, we would love to hear from you! Please send your CV and a covering letter to kelly.channon@stepintolearning.org.uk, outlining why you’re interested in the role and how your experience aligns with our values. Together, we can continue to shape a brighter future for the people of Devon and Cornwall! 3
JOB DESCRIPTION Job Title Assessor Department Step into Learning Job Reference Reports to Location Salary Flexibility Assessor (Level 1 Catering, Hospitality and Tourism and Level 2 Catering qualifications) Internal Quality Assurance Lead Remote £15 per hour AdHoc Contractual status Self-employed Role summary To assess learners undertaking Level 1 Catering, Hospitality and Tourism and Level 2 Catering qualifications, ensuring the effective and fair assessment of both theory and practical skills through portfolio-based evidence. This role focuses on marking and assessment activities. Key responsibilities To promote equality, diversity, and rights in all actions throughout Step into Learning. These key responsibilities are neither a comprehensive nor exhaustive list, and the duties may be varied from time to time by your line manager or executive director. Conduct and mark assessments for Level 1Catering, Hospitality and Tourism and Level 2 Catering qualifications in line with awarding organisation requirements. Assess both theoretical knowledge and practical competencies through portfolio-based evidence, practical demonstration, and group discussion ensuring validity ensuring validity, reliability, and authenticity of learner work. Deliver assessment processes in accordance with Step into Learning and awarding organisation standards. 1 Provide timely, constructive, and developmental feedback to learners on progress and achievement. Maintain accurate and comprehensive records of formative and summative assessments. Ensure assessment decisions are supported by sufficient and appropriate portfolio evidence. Support learners in compiling and presenting evidence to meet assessment criteria. Ensure a safe, inclusive, and supportive learning environment for all learners. Identify and co-ordinate support for learners with individual needs. Promote equality, diversity, and inclusion in all aspects of assessment and learner engagement. Encourage learners to give feedback on their learning experience and use this to enhance programme delivery. Contribute to course review and evaluation processes to support continuous improvement. Success in this role will be measured by the effective delivery of key priorities, objectives, and targets set by the organisation. This includes achieving established performance metrics, demonstrating consistent improvement in processes, and contributing to the overall mission of Step into Learning. Additionally, the successful candidate will be expected to promote positive relationships with learners and stakeholders, enhance the quality-of-service delivery, and actively participate in 2 Measure of success Continued professional development initiatives that drive organisational growth and development. At Step into Learning, we are dedicated to promoting a culture of continual professional development through regular personal growth reviews and tailored training opportunities. We expect the successful candidate to actively engage in bespoke training and research initiatives that will enhance their personal knowledge, skills, and behaviours. This commitment includes participating in relevant workshops and courses, setting personal development goals in collaboration with their line manager, and sharing insights gained from these experiences with colleagues to promote a culture of continuous improvement within the organisation. Step into Learning values Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be Connected to the Community Step into Learning Inclusivity, Equality & Diversity At Step into Learning, we are committed to promoting an inclusive working environment where diversity is celebrated, and everyone is empowered with equal opportunities. We warmly welcome applications from individuals of all backgrounds and are dedicated to promoting a healthy work-life balance through a range of supportive benefits. 3 Step into Learning Health and Safety At Step into Learning, we are committed to maintaining and promoting a positive attitude towards health and safety. We prioritise the safety and well-being of our employees and learners by adhering to the relevant health and safety codes of practice. As part of your role, you will be expected to: Familiarise yourself with health and safety policies: Understand and comply with the organisation’s health and safety protocols. Report hazards: Promptly report any potential hazards or incidents to your line manager or designated health and safety officer or Bright Safe. Participate in training: Engage in health and safety training and workshops to enhance your knowledge and awareness. Promote safety practices: Encourage a culture of safety by promoting best practices among colleagues and learners. Step into Learning Safeguarding of Children and Adults at risk. Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service (DBS) check. The postholder will ensure that Step into Learning safeguarding and welfare policies and procedures are known, understood, and used appropriately. The postholder will also keep detailed, accurate, secure written records of concerns and referrals (including electronic documents) and refer all concerns to the safeguarding team. Dated Employee signature Line manager signature 4 Field Description Document title Job Description Template Version Author Date issued Status V5.1 Recruitment and Therapies Coordinator 09/07/2025 Approved Approved by Recruitment and Therapies Coordinator Review date 09/07/2026 Document location Document Control SharePoint – Human Resources 5
PERSON SPECIFICATION – Supported Internship Coordinator Essential Desirable Qualifications Maths and English at secondary education level or demonstrate equivalent experience. IAG Level 2 Safeguarding Prevent Knowledge & Experience Advanced working knowledge of Microsoft word/excel/outlook/PowerPoint/databases and SharePoint. Skilled in promoting inclusive employment and Supported Internship benefits to employers. Experience in planning, coordinating, and monitoring workplace placements. Strong understanding of safeguarding, health & safety, and workplace compliance requirements. Knowledge of equality and diversity legislations in practice Proficiency in managing operational DWP processes, funding claims, and audit-ready documentation. Established contacts with employers in North Cornwall, or demonstrable experience of successfully developing employer partnerships within a local labour market. Method of assessment Application form, Interview copies of certificates Application form, Interview, References 1 Awareness of national and local labour market trends to inform placements and programme planning. Experience and knowledge of working with young people with SEND, including understanding EHCPs, and/or experience supporting learners in employability or Supported Internship programmes. Commitment to equality, diversity, and inclusion in all learner and employer interactions. Experience in producing performance reports and using data to monitor programme delivery, risks, and outcomes. Skills Ability to prioritise and self-manage Presentation skills Ability to track learner progress, work readiness, and outcomes effectively. Excellent communication and interpersonal skills with learners, parents/carers, employers, and colleagues. Drive, passion and energy with an interest of working in a fast- moving environment Experience in line-managing staff, including recruitment, deployment, Application form, Interview, References 2 Ability to build and maintain relationships with employers across multiple sectors. and performance management of Job Coaches. Strong organisational skills, attention to detail, and ability to manage multiple priorities. Organised and methodical approach to administration and record keeping Proactive, solution-focused, and able to make independent operational decisions within defined boundaries. V Learning Net core behaviours Dated Demonstrates self-leadership Develops self and others to deliver Lead and operate in times of change and ambiguity Builds and secures values from relationships Drives innovation and action Creates and contributes to a shared vision Uses sound business judgement Application form, Interview 3 Field Description Document title Personal Specification Template Version Author Date issued Status Approved by Review date V5.1 Recruitment and Therapies Coordinator 09/07/2025 Approved Recruitment and Therapies Coordinator 09/07/2026 Document location Document Control SharePoint – Human Resources 4
JOB DESCRIPTION Job Title Management Information System (MIS) Lead Department MIS Reports to Executive Director Location Salary Flexibility Launceston £42K Hybrid but must be on site at least two days a week Contractual status Full-time, Permanent Role summary Key responsibilities The MIS Lead will lead Step into Learning’s management information systems, data integrity, funding compliance, contract monitoring, and internal audit processes. They ensure all learner data and funding returns are accurate, compliant, and submitted on time. The postholder will also act as the organisation’s Deputy Designated Safeguarding Lead and will lead all internal ISO audits, ensuring continuous improvement and audit readiness. This role is central to maintaining strong compliance, high- quality data standards, and robust reporting across Step into Learning, supporting both operational delivery and strategic decision-making. These key responsibilities are neither a comprehensive nor exhaustive list, and the duties may be varied from time to time by your line manager or executive director. Management Information System (MIS) & Funding Lead the MIS function to ensure highly accurate learner data, registers, enrolments, DfE attendance, retention and achievement information. 1 Develop, maintain and improve MIS systems, processes, and internal controls. Oversee data accuracy and validation through DSATs, ensuring monthly DfE ILR returns are error-free or resolved promptly. Complete and submit all monthly DfE funding returns, validating and confirming learner data before final sign-off. Maintain internal MIS spreadsheets for contract monitoring and provide updated reports to Partner organisations and Executive Director. Provide expert guidance on funding rules and compliance to team and the Board of Trustees. Maximise funding generation by ensuring accurate recording, correct coding, and full compliance with DfE funding rules. Compliance & Audit Lead all internal MIS data controls, ensuring they meet internal and external requirements for accuracy and compliance. Run the internal ISO audits (ISO9001 and ISO14001), identifying gaps, corrective actions, and follow-up improvements. Support managers during external ISO audits, including preparation and evidence gathering. Lead the organisation’s preparation and evidence for DfE external funding audits, ensuring full audit readiness and under 1% error rate. Ensure compliance with all funding, data, and contract requirements across the organisation. 2 Provide specialist advice to senior leaders and Trustees regarding compliance risks and requirements. Local Authority Data Returns Manage all local authority data collections and submissions, ensuring accuracy and compliance with each authority’s specific reporting requirements and timelines. Liaise with local authority officers to clarify requirements, resolve discrepancies, and ensure all returns are submitted within the required deadlines. Maintain robust internal processes to track local authority data deadlines and ensure timely, compliant reporting. Contracts & Funding Reporting Provide full MIS, data, and compliance support to the Executive Director, who acts as the Contract Manager for all funded programmes. Ensure all funding data, ILR returns, and compliance information are accurate to support the Executive Director in contract oversight. Monitor performance data for any delivery partners or subcontractors (if applicable) and flag risks or issues to the Executive Director. Produce regular MIS, funding, and performance reports for the Executive Team and Board of Trustees to support decision-making. Provide accurate data, performance trends, and funding projections to inform strategic and curriculum planning. Quality & Continuous Improvement Support processes required to maintain external quality marks. 3 Support Ofsted-related data requirements. Contribute to continuous improvement in systems, processes, and reporting. Finance Support Support the Executive Director with finance-related tasks when required, including: Providing evidence for the annual external financial audit. Maintaining financial records linked to funding. Supporting financial monitoring where MIS intersects with financial controls. External Relationships Maintain positive relationships with DfE, local authority auditors, partners, and regulators. Represent Step into Learning professionally in all data, funding, and compliance matters. Success in this role will be measured by the effective delivery of key priorities, objectives, and targets set by the organisation. This includes: o Accurate and timely ILR and funding submissions with minimal errors. o Compliance with DfE, local authority, ISO, and audit requirements. o Successful completion of internal ISO audits and strong outcomes in external ISO reviews. o High-quality data that supports strategic and operational decision-making. o Strong organisational audit readiness, particularly for DfE external funding audits. o Effective reporting to the Executive Director, senior leaders, and Trustees. o Positive relationships with regulators, partners, and stakeholders. 4 Measure of success Continued professional development o Active participation in organisational development and improvement initiatives. At Step into Learning, we are dedicated to promoting a culture of continual professional development through regular personal growth reviews and tailored training opportunities. We expect the successful candidate to actively engage in bespoke training and research initiatives that will enhance their personal knowledge, skills, and behaviours. This commitment includes participating in relevant workshops and courses, setting personal development goals in collaboration with their line manager, and sharing insights gained from these experiences with colleagues to promote a culture of continuous improvement within the organisation. All staff must attend at least three CPD team events per year. Step into Learning values Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be Connected to the Community Step into Learning Inclusivity, Equality & Diversity At Step into Learning, we are committed to promoting an inclusive working environment where diversity is celebrated, and everyone is empowered with equal opportunities. We warmly welcome applications from individuals of all backgrounds and are dedicated to promoting a healthy work-life balance through a range of supportive benefits. 5 Step into Learning Health and Safety At Step into Learning, we are committed to maintaining and promoting a positive attitude towards health and safety. We prioritise the safety and well-being of our employees and learners by adhering to the relevant health and safety codes of practice. As part of your role, you will be expected to: Familiarise yourself with health and safety policies: Understand and comply with the organisation’s health and safety protocols. Report hazards: Promptly report any potential hazards or incidents to your line manager or designated health and safety officer or Bright Safe. Participate in training: Engage in health and safety training and workshops to enhance your knowledge and awareness. Promote safety practices: Encourage a culture of safety by promoting best practices among colleagues and learners. Step into Learning Safeguarding of Children and Adults at risk. Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service (DBS) check. The postholder will ensure that Step into Learning safeguarding and welfare policies and procedures are known, understood, and used appropriately. Will keep detailed, accurate, secure written records of concerns and referrals (including electronic documents) on CPOMS and refer all concerns to the safeguarding team. The postholder will act as the Deputy Designated Safeguarding Lead, taking responsibility for safeguarding and child protection (including online safety). o To support the Designated Safeguarding Lead and action relevant tasks delegated to them through frequently liaison. 6 o To refer cases of suspected abuse to local authority children’s social care or adult safeguarding team as required. o To refer cases to the Channel Programme where there is a radicalisation concern as required. o To support staff who make referrals to local authority children’s social care or adult safeguarding team and Channel programme. o To refer cases where a person is dismissed or left due to risk/harm to a child or vulnerable adult to the Disclosure and Barring Service as required. o To refer cases where a crime may have been committed to the Police as required. o To keep detailed, accurate, secure written records of concerns and referrals (including electronic documents). o To ensure that Step into Learning child protection and vulnerable adult protection policies and procedures are known, understood, and used appropriately with all staff, especially new and part time staff. Dated Employee signature Line manager signature Field Description Document title Job Description Template Version Author Date issued Status V6.0 Recruitment and Therapies Coordinator 14/11/2025 Approved 7 Approved by Recruitment and Therapies Coordinator Review date 14/11/2026 Document location Document Control SharePoint – Human Resources 8
V Learning Network
28,000 per year
North Cornwall and surrounding areas including in Devon
Part-time
JOB DESCRIPTION Job Title Supported Internship Coordinator Reports to Employability & Next Steps Lead Location Salary Flexibility Contractual status Role summary North Cornwall and surrounding areas including in Devon £28K Part time - 4 days a week 2 years Fixed-term, with the potential to move to a permanent role as the Supported Internship programme grows. The Supported Internship Coordinator will operationally lead Step into Learning’s Supported Internship programme, launching in 2026–2027. The postholder will build partnerships across multiple sectors, source and manage meaningful placements. They will ensure all learners receive high-quality, compliant, and well-supported internships. Key responsibilities These key responsibilities are neither a comprehensive nor exhaustive list, and the duties may be varied from time to time by your line manager or executive director. Employer Engagement & Partnership Building Build and maintain relationships with employers across multiple sectors. Promote Supported Internships and inclusive recruitment. Source and secure meaningful placements aligned with learner strengths and aspirations. Provide ongoing support to employers to ensure successful placements. Maintain employer engagement records and track satisfaction/feedback. JD Supported Internship Coordinator Keep ahead of national and local labour market trends to inform employer engagement and learner placement opportunities. Programme Delivery & Coordination Lead the operational setup and placement of the Supported Internship programme. Plan and coordinate internship schedules and progression pathways. Track learner progress and workplace readiness. Job Coach Line Management Allocate and manage Job Coaches. Ensure Job Coaches are effectively deployed and supported. Monitor Job Coach documentation, progress reports, and compliance. Support training and development for Job Coaches. Recruit and induct new Job Coaches as needed for programme growth. DWP & Funding Administration Manage operational DWP processes, including returns, claims, and documentation. Liaise with DWP advisors and work coaches. Maintain audit-ready records for Access to Work applications, employer payments, and learner support needs. Track ongoing DWP payments, claim, and ensure financial integrity. Compliance, Documentation & Reporting JD Supported Internship Coordinator Ensure all placements meet safeguarding, health & safety, and workplace suitability requirements. Maintain programme paperwork: agreements, reviews, progress logs, and employer records. Provide monthly reports to the Employability & Next Steps Lead and MIS Lead on: o Employer engagement o Learner progress and outcomes o Job Coach deployment o Programme risks and gaps Contribute to Self-Assessment Reports with data, trends, and performance insights. Ensure all records are ready for internal audits and external inspections. Professional Development Participation in programme development meetings and contribution to long-term Supported Internship strategy. Collaboration with other leads to ensure alignment with Step into Learning curriculum and learner pathways. Keeping up to date with Supported Internship best practice, employer engagement strategies, and national guidance, and approaches to supporting learners with SEND. Willingness to undertake relevant training such as TSI (Training Systemic Instruction) or other systemic training approach. Decision-Making Boundaries & Accountability Operational Authority: Build and agree employer partnerships. Recommend and allocate suitable placements for learners. JD Supported Internship Coordinator Deploy and manage Job Coaches day-to-day. Make operational decisions relating to placement scheduling, employer liaison, and learner support via Job coaches. Approve Job Coach resources within agreed budgets. Submits DWP paperwork, claims, and returns following established procedures. Escalation Responsibilities: Escalate safeguarding, welfare, or H&S issues immediately to DSL/DDSL or H&S Lead. Escalate financial, contractual, or programme-wide strategic issues to the appropriate lead. Key Competencies o Ability to build and maintain relationships with employers across multiple sectors. o Skilled in promoting inclusive employment and Supported Internship benefits to employers. o Experience in planning, coordinating, and monitoring workplace placements. o Ability to track learner progress, work readiness, and outcomes effectively. o Experience in line-managing staff, including recruitment, deployment, and performance management of Job Coaches. o Proficiency in managing operational DWP processes, funding claims, and audit-ready documentation. o Strong understanding of safeguarding, health & safety, and workplace compliance requirements. o Awareness of national and local labour market trends to inform placements and programme planning. o Excellent communication and interpersonal skills with learners, parents/carers, employers, and colleagues. JD Supported Internship Coordinator Measure of success o Strong organisational skills, attention to detail, and ability to manage multiple priorities. o Proactive, solution-focused, and able to make independent operational decisions within defined boundaries. o Commitment to equality, diversity, and inclusion in all learner and employer interactions. o Experience and Knowledge of working with young people with SEND, including understanding EHCPs, and/or experience supporting learners in employability or Supported Internship programmes. Success in this role will be measured by the effective delivery of key priorities, objectives, and targets set by the organisation. This includes achieving o Establishing and maintaining strong employer partnerships across multiple sectors. o Securing meaningful, high-quality placements for all Supported Internship learners. o Achieving successful placement completion for the first cohort and growing numbers year-on-year in line with organisational targets. o High learner retention, progress in work-readiness skills, and positive employment or further learning outcomes. o Effective deployment, support, and performance management of Job Coaches. o Accurate, timely, and audit-ready submission of DWP paperwork, claims, and returns. o Positive feedback from learners, parents/carers, and employers regarding the quality of placements and programme support. o Up-to-date monitoring of local and national labour market trends, ensuring placements align with opportunities and sector needs. o Timely and accurate reporting of programme performance, learner progression, and employer engagement to senior leadership. o Maintenance of safeguarding, health & safety, and workplace compliance standards in all placements. JD Supported Internship Coordinator Continued professional development At Step into Learning, we are dedicated to promoting a culture of continual professional development through regular personal growth reviews and tailored training opportunities. We expect the successful candidate to actively engage in bespoke training and research initiatives that will enhance their personal knowledge, skills, and behaviours. This commitment includes participating in relevant workshops and courses, setting personal development goals in collaboration with their line manager, and sharing insights gained from these experiences with colleagues to promote a culture of continuous improvement within the organisation. All staff are expected to attend at least three CPD team events per year. Step into Learning values Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be Connected to the Community Step into Learning Equality, Diversity & Inclusion Step into Learning Health and Safety Step into Learning Safeguarding of At Step into Learning, we are committed to promoting an inclusive working environment where diversity is celebrated, and everyone is empowered with equal opportunities. We warmly welcome applications from individuals of all backgrounds and are dedicated to promoting a healthy work-life balance through a range of supportive benefits. At Step into Learning, we are committed to maintaining and promoting a positive attitude towards health and safety. We prioritise the safety and well-being of our employees and learners by adhering to the relevant health and safety codes of practice. As part of your role, you will be expected to: Familiarise yourself with health and safety policies: Understand and comply with the organisation’s health and safety protocols. Report hazards: Promptly report any potential hazards or incidents to your line manager or designated health and safety officer or Bright Safe. Participate in training: Engage in health and safety training and workshops to enhance your knowledge and awareness. Promote safety practices: Encourage a culture of safety by promoting best practices among colleagues and learners. Step into Learning is committed to safeguarding and promoting the welfare of all learners and expects their employees to share this commitment. The successful JD Supported Internship Coordinator Children and Vulnerable Adults candidate will be subject to a Disclosure and Barring Service (DBS) check. The postholder will ensure that Step into Learning child protection and vulnerable adult protection policies and procedures are known, understood, and used appropriately. Will keep detailed, accurate, secure written records of concerns and referrals (including electronic documents) on Cpoms and refer all concerns to the safeguarding team. Dated Employee signature Manager signature JD Supported Internship Coordinator