Job Coach

JOB DESCRIPTION

Job Title

Job Coach

Department

Quality

Job Reference

Job Coach

Reports to

Supported Internship Coordinator

Location

Salary

Flexibility

Launceston

£25,000 per annum pro rata

28 hours over 4 days, term time (41 weeks)

Contractual status

Part-Time, 2 years Fixed-Term

Role summary

The postholder will support young people with an
Education, Health and Care Plan (EHCP) to succeed in real
workplace settings as part of a Supported Internship
programme.

The purpose of the role is to enable interns to develop job
skills, confidence and independence, so they can progress
towards sustained paid employment. Support is gradually
reduced as independence increases.

The postholder will bridge the gap between education and
employment, focusing on skill-building and independence.
Support provided is time-limited and outcome-focused

Key
responsibilities

These key responsibilities are neither a comprehensive nor
exhaustive list, and the duties may be varied from time to
time by your line manager or executive director.

 In-work support for interns

•  Provide on-site support to interns in their workplace

placement

•  Break down job tasks into manageable steps and

model tasks where needed

•  Support development of:

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job-specific skills
o
o  workplace behaviours
o  communication and social interaction
o

timekeeping and routines

2. Promoting independence and employability

•  Encourage interns to problem-solve and self-
advocate
•  Support interns to build confidence and
resilience in the workplace
•  Avoid dependency by promoting natural
workplace support from colleagues
•  Celebrate progress and milestones towards
independence

3. Employer engagement and support

•  Translate SEND needs into practical
workplace strategies
•  Build employer confidence in inclusive
employment practices

4. Monitoring progress and outcomes

•  Monitor intern progress against agreed
employability and independence goals
•  Record progress accurately and contribute to
reviews and reports
•  Share feedback with the Supported
Internship Coordinator and wider team
•  Adapt support strategies based on evidence
and progress

5. Safeguarding, wellbeing and professionalism

•  Maintain a high standard of safeguarding
awareness in all settings
•  Follow organisational safeguarding and
health & safety procedures

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Measure of success

Continued
professional
development

•  Escalate concerns promptly and
appropriately
•  Support intern wellbeing
while maintaining professional boundaries

Success in this role will be measured by the effective delivery
of key priorities, objectives, and targets set by the
organisation. This includes achieving established
performance metrics, demonstrating consistent improvement
in processes, and contributing to the overall mission of Step
into Learning. Additionally, the successful candidate will be
expected to promote positive relationships with learners and
stakeholders, enhance the quality-of-service delivery, and
actively participate in initiatives that drive organisational
growth and development.

At Step into Learning, we are dedicated to promoting a
culture of continual professional development through
regular personal growth reviews and tailored training
opportunities. We expect the successful candidate to actively
engage in bespoke training and research initiatives that will
enhance their personal knowledge, skills, and behaviours.
This commitment includes participating in relevant
workshops and courses, setting personal development goals
in collaboration with their line manager, and sharing insights
gained from these experiences with colleagues to promote a
culture of continuous improvement within the organisation.
All staff are expected to attend at least three CPD team
events per year.

Step into Learning
values

Be Inclusive, Be Committed, Be Inspiring, Be Kind and Be
Connected to the Community

Step into Learning
Inclusivity, Equality
& Diversity

At Step into Learning, we are committed to promoting an
inclusive working environment where diversity is celebrated,
and everyone is empowered with equal opportunities. We
warmly welcome applications from individuals of all
backgrounds and are dedicated to promoting a healthy
work-life balance through a range of supportive benefits.

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Step into Learning
Health and Safety

At Step into Learning, we are committed to maintaining and
promoting a positive attitude towards health and safety. We
prioritise the safety and well-being of our employees and
learners by adhering to the relevant health and safety codes
of practice.
As part of your role, you will be expected to:
Familiarise yourself with health and safety policies:
Understand and comply with the organisation’s health and
safety protocols.
Report hazards: Promptly report any potential hazards or
incidents to your line manager or designated health and
safety officer or Bright Safe.
Participate in training: Engage in health and safety training
and workshops to enhance your knowledge and awareness.
Promote safety practices: Encourage a culture of safety by
promoting best practices among colleagues and learners.

Step into Learning
Safeguarding of
Children and Adults
at risk.

Step into Learning is committed to safeguarding and
promoting the welfare of all learners and expects their
employees to share this commitment.  The successful
candidate will be subject to a Disclosure and Barring Service
(DBS) check.

The postholder will ensure that Step into Learning
safeguarding and welfare policies and procedures are known,
understood, and used appropriately.

Will keep detailed, accurate, secure written records of
concerns and referrals (including electronic documents) and
refer all concerns to the safeguarding team.

Dated

Employee signature

Line manager
signature

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Field

Description

Document title

Job Description Template

Version

Author

Date issued

Status

V6.0

Recruitment and Therapies Coordinator

14/11/2025

Approved

Approved by

Recruitment and Therapies Coordinator

Review date

14/11/2026

Document location

Document Control SharePoint – Human Resources

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