THE KISHARON CHARITABLE TRUST

Job Title:

Assistant Service Manager (Floating)

Salary Range:

£27,000 - £30,000 (dependant on qualification)

Responsible To:

Quality Assurance Manager

1.  Job Summary

The Floating Assistant Service Manager is responsible for ensuring the organisation provides a person-
centred service to members, building relationships with them, their families and the local community.

This is a flexible management role, providing responsive support across multiple sites in London. You
may be deployed to: support newly acquired services, cover for absent managers, or
strengthen  services  requiring  additional  input.  The  Floating  Assistant  Service  Manager  will  work  in
partnership with the relevant Registered Manager to deliver against all strategic objectives within the
operations division.

The role will typical be a floating role with requirements to work out of and support service provision
on any London site or property.

2.  Key Tasks

  To  work  alongside  the  Quality  Assurance  &  Registered  Manager,  supporting  with  audits  and
quality  improvement  plans.  Also  supporting  staff  to  provide  person  centred  services  to  our
members, adhering to organisational policies and procedures and quality systems.

  Provide interim and strategic management across multiple supported living services for adults

with learning disabilities, autism, and associated needs.

  Person To be responsible for the delivery of the service which takes into account all of the day-

to-day operational requirements, and also quality measurements and monitoring.

  To support the Service Manager and be the responsible manager in their absence carrying out all

the duties that this position entails.

  To ensure the service has the required level of resources to support members, including ensuring

that the service is fully staffed according to agreed levels.

  To ensure that all members are aware of all social, recreational, and community opportunities

and events and facilitate necessary access.

  Support and mentor local service teams to deliver consistently excellent care and outcomes.

3.  Operational Tasks



In the absence of a Service Manager to be responsible for the rostering of Support Workers by
ensuring that rotas are produced well in advance of the month and the staff team are fully aware
of where they are working for the next 4 weeks.

  To efficiently manage rota changes when they arise and cover support shifts when required
  To deploy staff in a way which maximises cost efficiency whilst meeting the demands of members
  To ensure that appropriate person-centred support arrangements are in place for each member

and reviewed in line with organisational policies and procedures.

  To  implement and  monitor  quality  assurance  strategies  and  documents,  actively  promoting  a

culture of continuous improvement.

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

In  the  absence  of  a  Service  Manager  to  be  responsible  for  authorising  annual  leave  requests
ensuring that the service has the required level of resources to meet the needs of our members.
  To ensure that all day-to-day changes and amendments to staff schedules and rotas are recorded

in the workforce planning system and that adequate staffing levels are maintained.

  To ensure that all relevant records and documentation is reviewed and updated in line with the

requirements of our governing body.

  To  collaborate  with  the  Social  Work  team  to  carry  out  initial  assessments,  home  visits,  risk

assessments and transition plans for referrals.

  To  ensure  that  all  care  and  support  plans  and  risk  assessments  are  regularly  reviewed  and

updated and recorded in the relevant files.

  To  conduct  weekly/monthly  quality  assurance  site  visits  and  ensure  audits  are  completed.  To

write results-based action plans, implement and review.

  To ensure all health and safety  legislation,  internal and external guidance and procedures are

communicated and implemented.

  To  work  with  the  senior  managers  to  ensure  an  anti-oppressive,  anti-abusive  and  non-

judgemental approach to service provision.

  To  ensure  all  incidents,  accidents  and  safeguarding  concerns  are  appropriately  recorded  and

raised to senior management in a timely manner.

  To work with members who exhibit challenging behaviour, supporting them to learn self- control
and  more socially  acceptable  ways of  communicating,  coping  with  situations  and  by  applying
appropriate  behavioural  strategies  in  collaboration  with  the  Registered  Manager  and  the  PBS
Lead.

  To  work  in  collaboration  with  the  Programming  Team  to  ensure  there  is  a  varied  activities

programme that meets the needs of members.

  To ensure that member’s religious beliefs are supported and encouraged and that opportunities

are sought for them to socialise in the Jewish Community.

  To ensure personal care needs of member’s dignity, respect and privacy.
  To administer medication as required and in accordance with the doctor’s instructions, and

  To  take  shift  responsibility  for  on-call  and  emergency  response  on  a  rota  basis  within  the

that procedures laid down are strictly adhered to following appropriate training.

management team.

  To deliver hands on support within the team as required in emergency situations.
  To undertake any other duties as may be reasonably requested.
  To support on service improvement initiatives and action plans.
  Support transition planning and the implementation of new services when required.

In the

4.  Communications

  Ability to communicate effectively across multi-disciplinary teams, both internally and externally.
  Ensure effective representation and joint working with key agencies, families and individuals.
  To build and maintain positive relationships with parents of Kisharon Langdon members.

5.  People Management



In the absence of  a service manager to take on Line management responsibility for a team of
support workers including matters  relating to supervisions and  appraisals, ensuring issues  are
addressed as required.

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

In the absence of a service manager To manage and support staff in line with Kisharon Langdon
including  supervision,  absence  management,  performance
Policies  and  Procedures,
management, disciplinary and grievance issues.

  To train, develop coach and motivate staff through leading by example and demonstrating good

working practice.

  To ensure training needs of  staff are met effectively – implement induction programmes and



identify and provide for ongoing training needs.
In the absence of a service manager To hold regular team meetings with the support workers and
ensure the meetings are documented.

6.  Financial Management

  To work within agreed budgets.


In  the  absence  of  a  service  manager  Monitor  and  manage  budgets,  staffing,  and  resource
allocation effectively

  To ensure the financial probity of the member’s monies and ensure the organisation’s policies

and procedures regarding finances are rigorously followed.

  To ensure all payroll documentation is completed, checked, approved and signed off by the given

deadline.

  To authorise staff expenses, ensuring that claims are in line with Kisharon Langdon Expense Claim

policy.

7.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Provide accurate reporting to senior management on service performance and risks
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

8.  Note

This job description outlines the roles, duties and responsibilities of the post. It is not intended to detail
all specific tasks.    Kisharon  Langdon reserves the right to alter the content of this job description to
reflect the changing needs of the organisation but is a correct reflection of the main duties of the post
at the time of writing.

Page 3 of 7

9.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed ............................................................. (Post Holder)

Name: .............................................................  (Print)

Date: …………………….

Signed ........................................................ (Line Manager)

Name: .............................................................. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment
and/or at the review point for Kisharon Langdon Job Descriptions. The signed copy will
be retained on your Personal File.

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PERSON SPECIFICATION

Assistant Service Manager

Essential

Desirable

  NVQ in Leadership /

Management

  Previous experience of

supporting access to life-
long learning
opportunities.
  Understanding of
tendering process.

Qualifications

Experience

Communication  &  People
Skills:

  NVQ in Health & Social
Care - Level 4 / RMA or
Level 5 Diploma, or
currently working
towards. Minimum
requirement - Level 3.

  Rota planning in line
with contracted care
needs across a 24 hour,
7-day rota.

  Previous experience of
financial management
and budget control.

  Previous line management

experience.

  Proficient in the use of
Microsoft Office in
particular Outlook, Word
and Excel.

  Significant previous

experience of working
with adults with learning
disabilities and autism
within a residential
/supported
living
environment.

  Previous experience of
management of service
provision in the care sector.

  Ability to address and

respond to employee issues
in a fair and consistent
manner. Including informal
and formal performance
management.
  Good written and

oral communication
skills.

  Ability to demonstrate
professional attitude
with excellent
influencing and
negotiating skills.

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Organisational Skills:

  Ability to establish
and maintain
effective professional
working relationships.
  Ability to manage time and

workload effectively
without direct supervision.

  Ability to prioritise

workload to meet changing
deadlines.

Specialist Knowledge & Skills:

  Working knowledge of

  Knowledge of agencies /

regulatory body
inspection processes and
documentation.

  Working knowledge of CQC
fundamental standards.

  Working knowledge of

safeguarding procedures
and processes.

  Previous experience of
conducting quality
and health & safety
assessments.

  Previous experience of
maintaining accurate
records and
undertaking audits.
  Good understanding of

the social care sector and
current challenges.
  Previous experience of
writing and reviewing
care plans and risk
assessments.

  Ability to identify risk and
implement action plans.

  Ability to work flexibly

and participate in the on-
call rota.

  Flexibility to travel across
London and work across
different sites as needed

  Ability to work

unsociable hours and
weekends as required.

  Ability to manage

mul(cid:415)ple priori(cid:415)es and
work under pressure

  Candidates should indicate
an acceptance of and
commitment to the

services working with adults
with learning disabilities,
mental health issues and
physical disabilities.

  Full, clean driving licence
and use of own vehicle.

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Other

principles underlying
Kisharon Langdon’s Equity
& Diversity and Health &
Safety Policies.

Page 7 of 7

Job Title: Jewish Living Facilitator

Salary Range

£13-£16 Depending on experience

Responsible To: Head of Jewish Living

1.  Job Summary

To be a key member of the Adult Service team, offering people we support a wide range of Jewish
experiences and enabling them to live the religious aspects of their life as they wish to.
Acting as the “go to” person for advice on Jewish matters in this service.

2.  Organisation Chart

Jewish Living Manager
Jewish Living Assistant (London)

Head of Jewish Living and Community
Jewish Living Coordinator

Jewish Living Facilitator

Jewish Living Assistant (Manchester)

3.  Key Tasks

♦  Delivering  Limudei  Kodesh/Jewish  Studies  and  Parsha  sessions  to  people  supported  at

Good Days and Supported Living, both 1:1 and in small groups.
♦  Facilitate davening and helping men put on Tefillin at Good Days
♦  Run music and singing sessions (both Jewish and secular) at Good Days and in Supported
Living,  including  some  early  evening  sessions  and  playing  at  events  such  as  Chanukah,
Purim and Succot parties.

♦  Champion engagement with people we support and employees, act with integrity, share
information,  celebrate  achievements,  and  be  a  welcome  and  familiar  presence  in  the
homes and services to contribute to our aims and the wellbeing of those we support.

4.  Operational Tasks
♦  Build strong, positive relationships and fully collaborate with and include people we support

and colleagues in all aspects of your work.

♦

Impart  to  staff  and  enthuse  them  that  enabling  people  to  fulfil  their  religious  wishes  in  a
person-centred way is central to fulfilling our vision and mission.

♦  Pro-actively plan and organise that people are enabled to daven (pray), learn Jewish studies,
celebrate Shabbat and Yomim Tovim, etc. according to their wishes, making sure all necessary
actions have been organised in advance.

♦  Promote  and  enhance  a  positive  Jewish  atmosphere  in  services  as  appropriate,  ensuring  a

person-centred approach and respecting equality, diversity, and inclusion.

5.  Communications

♦  Assist  with  producing  reports  regarding  religious  needs,  requirements  and  progress,

compliments and complaints, and continuous learning.

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♦  Share  concerns  proactively,  and  with  your  manager’s  guidance  develop  a  mechanism  for

lessons learned and continuous improvement.

6.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

•  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

•  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

•  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

•  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

7.  Note

This job description outlines the roles, duties, and responsibilities of the post.  It is not intended to
detail all specific tasks.  KIsharon Langdon reserves the right to alter the content of this job description
to reflect the changing needs of the organisation but is a correct reflection of the main duties of the
post at the time of writing.

8.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: …………………………………………………….. (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: …………………………………………………….. (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment
and/or at the review point for Langdon Job Descriptions. The signed copy will be
retained on your Personnel File.

Page 2 of 3

PERSON SPECIFICATION

Jewish Living Facilitator

Essential

Desirable

Experience

Specialist Skills

Working with people with learning
disabilities or equivalent experience,
e.g. teaching, volunteering

In formal / informal education

Strong background and advanced
knowledge of orthodox Jewish
observance

Other

Ability to work flexibly, including
evenings as required

Yeshiva / Seminary
Background

Ability to provide
musical
accompaniment

Proven ability to build strong and
positive working relationships with
people we support, families as
required, and colleagues from diverse
backgrounds to support people
according to their needs.

Ability and commitment to promote
person-centred support.

Commitment to people we support
being supported to thrive, and to
offering them outstanding life
opportunities rooted in Jewish values,
enabling them to live as independently
as possible and reach their potential in
our community and beyond.

Acceptance of and commitment to the
principles underlying the organisation’s
Safeguarding,
Equality & Diversity and Health &
Safety Policies.

Page 3 of 3

Job Title:

Support Worker

Responsible To:

Supported Living Service Manager

1.  Job Summary

Kisharon Langdon seeks to provide support to enable young Jewish adults with learning disabilities to
determine  and  maintain  a  lifestyle  of  their  own  choosing  which  affords  dignity,  fulfilment  and
individual status and maximises their potential for independence in the wider community.

Kisharon  Langdon  seeks  to  empower  and  enable  people  to  enjoy  lifestyles,  which  are  age,  culture
and need appropriate.

The postholder will be required to work individually and as part of a team to:

•  Support and enable Individuals to live as independently as possible.
•  Support and assist Individuals to develop new and existing skills.
•  Facilitate employment opportunities.
•  Assist and support individuals to enjoy an active social life.
•  Promote and enable Individuals to attain and maintain good health.
•  Promote and facilitate the personal safety of all Individuals.
•  Enable Individuals to form relationships and wider social networks.
•  Promote and support lifelong learning opportunities.
•  Support Individuals to observe Jewish Culture.

2.  Organisation Chart

Registered Manager

Supported Living Service Manager

Support Worker

3.  Key Tasks

•  To assist and support in the provision of social, health, and personal care to our members.
•  To  assist  in  supporting  our  members  in  designing  and  developing  their  support/care  plans

and reviews.

•  To assist and support members to achieve goals that link to the Kisharon Langdon Mission.
•  To contribute to the monitoring of members progress, assessment and maintain records.
•  To actively contribute in the team Planning process.
•  To attend and contribute to team meetings, supervisions and appraisals.

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•  To  be  responsible  for  reading  and  working  within  Kisharon  Langdon  policies & procedures,

with particular regard to the Jewish Ethos and Culture.

•  To  work  in  a  flexible  manner  working  five  days  over  a  seven  day  rota  which  will  involve
working early and late shifts, including sleep in’s, weekends and bank holidays in accordance
with member need.

4.  Operational Tasks

•  To support members as directed to develop their practical skills to live as independently as is

possible.

•  To key work for an Individual and assist in the devising of support/care plans.
•  To  attend  meetings  and  contribute  to  assessments  and  reviews  and  members  progress  as

required.

•  To  assist  and  support  members

in  designing  and  developing  support/care  plans

commensurate to their needs and chosen lifestyle.

•  To  assist and  support members in choosing and organising  an annual vacation and provide
appropriate support during the vacation in line with Kisharon Langdon’s Activity Procedure.
•  Monitor  and  record  household  and  personal  finances  in  line  with  Kisharon  Langdon  Policy

and Procedures.

•  To support members to maintain a high level of cleanliness and hygiene in their home, in line

with the Kisharon Langdon audit process.

•  To identify, and report any shortfalls in maintenance, poor hygiene and cleanliness.
•  To support the personal care needs of members where necessary and appropriate, affording

dignity, respect and privacy.

•  To  support,  as  directed  the  health  &  safety  of  members  by  providing  consistent  and
continuous  support  whilst  maintaining  sound  working  practices  in  line  with  the  C.Q.C  and
Safeguarding  to  ensure  the  welfare,  safety  and  protection  of  Individuals  within  their  own
home and the wider community.

•  To maintain accurate records as required, being able to communicate clearly in English, using

IT equipment where available and practical.

•  To proactively liaise with and advise the Supported Living Service Manager and other team

members as appropriate.

•  To  support members  as  directed to  prepare,  develop  and  enhance  their  employment  skills

and increase their opportunities in the workplace.

•  Encourage  social  inclusion  by  supporting  the  people  who  use  our  service  to  build  and

develop confidence and life skills.

•  To  proactively  liaise  with  parents,  outside  agencies,  medical  &  health  care  professionals,

social workers etc when required.

•  To  assist  with  the  home’s  catering  needs  and  to  be  aware  of  Kashrut,  healthy  eating  and

basic food hygiene practices.

•  To  support  and  encourage  all  members  with  their  religious  beliefs  and  at  a  level  that  is

appropriate and in line with Kisharon Langdon Policy.

•  To  ensure  compliance  to  all  Kisharon  Langdon  policies  and  to  have  particular  regard  to
Equality and Equal Opportunities, Religious Observation and Jewish protocols in daily living.
•  To  support  members  to  develop  their  practical  skills  to  socialise  within  the  Jewish

Community, as well as within wider UK society.

•  To escort members, safely and in line with Kisharon Langdon Policy & Procedure, by various

forms of transport both within and outside of the UK.

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•  To  support  and  assist  Individuals  with  medical/health  appointments  and  subsequently  any
including  the  ordering  and  administering  of  medication  subject  to

support  needs,
appropriate training.

•  To engage in staff training and supervision arrangements as directed by and agreed with the
Line  Manager and  to  participate in performance review and appraisal in line with  Kisharon
Langdon policy.

•  To inform the Line Manager of any service deficiencies, omissions or errors in a timely and

appropriate manner.

•  To communicate concerns relating to the safety and wellbeing of members and/or colleagues

to the Line Manager in a timely and appropriate manner.
To maintain the standards set by the Care Act 2014 for social care workers and employers.
•
•  To undertake any other tasks deemed relevant to the job purpose as directed by and agreed

with the Line Manager.

5.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

•  Organisational Values

To behave in accordance with the organisation’s values.

•  Equity & Diversity

To act in accordance with the  Organisations Equity & Diversity Policy, which  is designed to
prevent discrimination of any kind.

•  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

•  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

6.  Note

This job description outlines the roles, duties and responsibilities of the post.  It is not intended to
detail  all  specific  tasks.    Kisharon  Langdon  reserves  the  right  to  alter  the  content  of  this  job
description to reflect the changing needs of the organisation but is a correct reflection of the main
duties of the post at the time of writing.

Page 3 of 7

7.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: …………………………………………………….. (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: …………………………………………………….. (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment and/or at
the review point for Kisharon Langdon Job Descriptions. The signed copy will be retained on your
Personal File.

Page 4 of 7

PERSON SPECIFICATION

Support Worker

Qualifications

Essential

Desirable

•  Educated to GCSE level with
grade A-C / 4-7 in Maths &
English.

•  Level 2/3 Diploma in Health
& Social Care or committed
to achieving the required
level.

Knowledge & Experience

•  An understanding of

•  Previous experience of

Communication & People Skills

working with adults with
learning disabilities, physical
disabilities, or mental
health.

•
•

professional boundaries and
positive attitude to working.

•  Strong interpersonal and
communication skills.
•  A passion for empowering
vulnerable and socially
excluded people to achieve
their aspirations.

•  Motivated, enthusiastic and
client-focussed to help
shape the delivery of the
service in a person-centred
way.

Organisation Skills

•  Have good written English
skills to complete the
required paperwork.

•

Specialist Skills

•  Demonstrable ability to

Other

meet a wide range of client
needs, including managing
behaviours that can
challenge, personal care
tasks and administration of
medication.

•  An awareness of vulnerable
adults and young people’s
protection issues.

•  Candidates should indicate
an acceptance of and
commitment to the
principles underlying
Kisharon Langdon’s Equity &
Diversity and Health &
Safety Policies.

•  Commitment to equal

Page 5 of 7

opportunities and anti-
discriminatory practice.
•  Flexibility to work irregular

hours, such as early
mornings, evenings,
weekends and sleep-in
shifts.

Page 6 of 7

VERSION CONTROL

Date
January 2004
January 2007
January 2008
January 2009
September 2009
September 2010
September 2011
September 2012
July 2017
November 2022

Note
JD Created
Reviewed
Reviewed
Reviewed
Reviewed
Reviewed
Reviewed
Reviewed
Reviewed and updated with Care Act.
Reviewed  and  updated  use  of  individual  to
member.  Put into new template.

Person

Andrea Page
Eleri Russell

Page 7 of 7

Support Worker

Job Description

Reports to:   Service Manager
Location:

Adult Services – Supported Living

Kisharon Langdon is a charity that offers a broad range of education and support for
children and adults with learning disabilities and special needs.

Our vision is:
That people with learning disabilities and autistic people are supported to thrive.

And to facilitate this, our Mission is:
To offer outstanding life opportunities so that people we support can live as independently
as possible, reach their potential and contribute as equals in our Jewish community and
beyond.

Kisharon Langdon will provide relevant training and supervision to ensure all staff are
competent and confident in developing their skills and knowledge around delivering effective
and efficient self-managed Teams.

JOB PURPOSE:
To work individually and as part of the Supported Living Team to:

•  Discuss, explore and understand people’s strengths, passions and interests, using this
knowledge to help co-produce flexible and responsive support for individuals’ needs.
Working  in  this  way  removes  hierarchy,  keeping  decisions  closer  to  the  people
themselves and reducing unnecessary costs.

•  Co-produce  and  develop  person-centred  support,  enabling  people  to  have  control
over  their  own  lives  by  maximising  their  independence,  promoting  and  supporting
people to achieve their full outcomes including independence, choice and community
presence.

•  Comply with policies and procedures set by the organisation and regulatory bodies,

such as the Care Quality Commission and the Local Boroughs.

MAIN TASKS:

•  Provide support for the people we support in line with their individual, person centred

support plans.

•  Support  the  people  we  support  in  maintaining  their  emotional,  physical,  spiritual,

cultural and psychological wellbeing.

•  Work with the Team to agree and set the Rota ensuring a person centred way.
•  Enable the people we support to utilise community facilities and services.
•  Uphold and promote the rights, dignity, respect and choice of the people we support.
•  Coach, enable and assist the people we support to develop new skills.
•  Participate  in  and  enable  the  people  we  support  to  complete  household  tasks
including cleaning, tidying, laundry, supporting individuals to plan meals, shop, cook,
budget appropriately.

•  Actively participate in and enable the people we support to carry out their activities

according to their personalised programmes.

•  Assist  the  people  we  support  in  promoting  new  friendships  and  maintaining

relationships with family, friends and the local community.

•  Support and safeguard the people we support in the management of their finances as

appropriate

•  Ensure  effective  relationships  are  developed  and  maintained with  relevant  services

and professionals, including health services.

•  Maintain records consistent with legal requirements of the service.
•  Act  in  accordance  with  Health  and  Safety,  Equal  Opportunities,  Confidentiality  and

other policies.

•  Attend and contribute to team meetings, supervisions and appraisals.
•  Promote and safeguard a Jewish Ethos and Culture.
•  For the people in Supported Living - be prepared to work flexible hours over a week

depending on the need of the person supported.

JOB ACTIVITIES:

 Working with the people we support to:

•  Find out what is important to individuals and help them make choices by providing
information  in  an  appropriate  and  person  centred  way.  Discuss  your  ideas  for
improvement with the person supported, and with the Supported Living Team – both
colleagues and managers.

•  Support  and  encourage  the  individual’s  religious  beliefs  and  seek  opportunities  to
socialise and develop relationships in the Jewish Community and wider community.
•  Help  the  individual  understand  and  manage  the  risks  in  everyday  life  and  provide
consistent support in line with Safeguarding Principles to ensure the welfare, safety

and  protection  of  individuals  within  the  Kisharon  Langdon  premises  and  the  wider
community.

•  Support  the  personal  care  needs  of  individuals  where  necessary  and  appropriate,

affording dignity, respect and privacy.

•  Assist and support individuals with medical/health needs, including maintaining a high
level  of  cleanliness  and  hygiene,  and  the  administering  of  medication  subject  to
appropriate training.

•  Promote healthy lifestyle choices including balanced diet and exercise.
•  Provide assistance to enable the individual to participate and develop their practical
skills to live as independently as possible, whilst supporting them to maintain a high
standard of living.

•  Maintain the standards set by the General Social Care Council – CODES OF PRACTICE
for social care workers and employers. (A copy of the Code of Practice will be supplied
with this document on confirmation of the employee’s appointment).

•  Support individuals as directed to develop and enhance their skills to increase their

opportunities of employment.

•  Complete  paperwork  as  and  when  necessary,  e.g.,  filling  in  MAR  sheets,  recording

discussions from meetings, filling in petty cash sheets etc.

•  Conduct key working sessions and attend other meetings on request.
•  Comply  with  any  procedures  as  legislated  by  the  Care  Quality  Commission  and

directed by your line manager

WORKING AS PART OF A TEAM TO:

•  Maintain  effective  working  relationships  and  proactively  liaise  with  and  advise  the

Support Manager/Team Leader and other team members.

•  Attend all team meetings and contribute to assessment/reviews and or  individuals’

progress as required.

•  Engage  in  staff  training  and  peer  supervision  as  directed  by  and  agreed  with  the
Service  Managers/Team  Leaders  and  to  participate  in  performance  review  and
appraisal in line with Kisharon Langdon policy.
Inform  the  Service  Manager/Team  Leader  of  any  service  deficiencies,  omissions  or
errors in a timely and appropriate manner.

•

•  Communicate  concerns  relating  to  the  safety  and  wellbeing  of  individuals  and/or
colleagues to the Service Manager/Team Leader in a timely and appropriate manner.
•  Maintain  effective  communications  with  staff,  parents  and  families  by  maintaining
accurate records and reports, including handovers at every shift, daily logs and other
documentation.

•  Provide staffing cover as required by managers, and to be the responsible person on

duty.

•  Respect confidentiality for everyone.
•  Working  with  multi  professional  individuals  and  teams  such  as  physiotherapists,

speech and language therapists etc.

OTHER DUTIES:

•  Ensure  the  service  is  always  delivered  with  respect  and  commitment  to  equal

opportunities.

•  Ensure that fire, and health and safety requirements are complied with and areas of

risk identified.

•  Undertake any other duties consistent with the objectives of the post as required by

managers.

•  Complete all required training by e-learning or attending training courses.
•  Take  responsibility  for  your  professional  development  as  a  support  worker  and  be

willing to learn new ways of working.

•  Undertake to abide by and support the Kisharon Langdon religious policy.
•  Value  the  rights  of  people  with  a  learning  disability  and  understand  the  needs  of

people with a learning disability.

•  Be committed to delivering a ‘person centred’ programme.
•  Find solutions to challenges.

NB: Because the duties may involve close physical contact and providing personal hygiene
and intimate physical care support, the post may be restricted to either male or female
applicants as appropriate.

Support Worker
PERSON SPECIFICATION

Essential  Desirable  How this will be

X

x

x

X

Relevant Experience
Experience of working with people with
learning disabilities.
Experience of caring for people (paid or
volunteer).
Qualifications
Achieved or working towards NVQ/QCF in
Health & Social Care level 2, Care Certificate
or equivalent experience. N.B. Salary level
reflects qualified/unqualified status. To be
recognised by Kisharon Langdon, the
qualification awarding body must be
recognised by Ofqual.
First Aid Training.

Basic Food Hygiene Certificate.

Knowledge and Understanding

Knowledge and experience of epilepsy.
Knowledge and understanding of Valuing
People.
Knowledge and undertaking of good care
practice and acceptable risk taking.
Understanding of the principles of equal
opportunities  & anti discriminatory practices.
Understanding of the importance of
attending and participating actively in regular
supervision with peers and managers.
Understanding / awareness of or willingness
to learn about Jewish culture.
Knowledge of Health and Social Care Act.
Skills and Abilities
Ability to deliver ‘person centred’
programmes

X

X

X

X

X

X

X

X

X

measured

Application form
Interview
Application form
Interview

Application form
Qualification
certificates

Qualification
certificates
Qualification
certificates

Interview
Interview

Interview

Interview

Application form
Interview
Probation period
Application form
Interview
Interview

Interview

Essential  Desirable  How this will be

The ability to work flexibly with unsocial
hours on a rota basis according to the
individual needs of the people we are
supporting.
Lone working with people we support
according to their individual needs in the
local and wider community.
Work collaboratively with Team / managers
to support individuals according to their
needs.
Ability and willingness to provide personal
toilet, hygiene & care support including
intimate care and to undertake manual
handling.
Ability to communicate effectively both orally
and in writing, with other staff, people we
support, parents/families and other
professionals.
Ability to be self-motivated, use personal &
creative initiative and judgment within the
Supported Living Team Framework.
Good numeracy and literacy skills.
Ability to work well under pressure.

Ability to show empathy and understanding
towards people we support.
Ability and willingness to develop the support
plan and participate in specific educational,
employment and recreational activities to
ensure the individual needs of the people we
support are fully met.
Ability to participate in household tasks /
independent living skills.
Ability to participate in the preparation of
meals.

X

X

X

X

X

X

X
X

X

X

X

X

measured
Application form
Interview
Probation period

Interview
Probation period

Interview
Probation period

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview
Probation period
Application form
Interview
Application form
Interview

Application form
Interview
Probation

Essential  Desirable  How this will be

Ability to respond appropriately in
accordance with Kisharon Langdon policy to
challenging behaviour.
Strict adherence to our policy and legal
obligations regarding confidentiality.
Ability to deal with stressful situations.
Committed to personal development.
Reliable and Trustworthy.
Current full driving licence and have never
been disqualified

X

X

X
X
X

measured
Interview
Probation

Application form
Interview
Probation period
Probation period
Probation period
Application form
Interview

X

KISHARON LANGDON IS COMMITTED TO SAFEGUARDING THE WELFARE OF CHILDREN
AND VULNERABLE ADULTS AND EXPECTS ALL STAFF TO SHARE THIS COMMITMENT.
AN ENHANCED DBS CHECK IS REQUIRED FOR THIS POSITION.

This job description has been received and agreed by:

Name:

 ____________________________

Signature:

_____________________________

Date:

_____________________________

Job Title:

Social Care Practitioner

Salary Range:

£24,000 - £28,840 per annum (depending on experience)

Responsible To:

Acting Social Work Team Manager

1.  Job Summary

You  will  enable  and  support  people  to  make  positive  decisions  about  their  lives,  promote  their
independence and ensure they can get involved in their local community.

Working in the team, you will be one of the first points of contact between the public and the service,
gathering information, identifying needs and completing assessments, as well as sign posting people
to other services.  You will work alongside the qualified practitioners with a variety of tasks, including
managing your own case load, assessing people’s needs and carrying out regular reviews under the
relevant legislation.

One of the purposes of this role is to help ensure and maintain the high-quality service provision that
the organisation offers. In your role, you will support the facilitation of transition pathways for new
admissions to the service, plus contribute and participate in meeting the needs of existing people in
service.

This is an exciting opportunity to work with Kisharon Langdon members to maximise their potential
for independence and promote their wellbeing. Promoting independence, choice and control is at the
heart of everything we do.

2.  Organisation Chart

Acting Social
Work Team
Manager

Social Care
Practitioner

Social Care
Practitioner

Social Care
Practitioner

The below descriptions are not exhaustive lists however the main core duties are as follows:

Page 1 of 5

3.  Key Tasks

  To work jointly with the  team and using one’s own experience and initiative on applications to

Kisharon Langdon for services and support;

  To work in accordance with the Kisharon Langdon assessment processes;
  To work collaboratively with the team in delivering Kisharon Langdon’s aim to provide personalised

services for members;

  To  collect,  accurately  record,  manage  information  systems,  critically  analyse  all  relevant
information  and  take  appropriate  actions  to  fulfil  statutory  responsibilities  to  promote  and
safeguard the well-being and interests of the Kisharon Langdon members;

  To complete Care Act 2014 compliant assessments and reviews;
  To  work  with  individuals  in  accordance  with  Care  Act  2014,  statutory  guidance  and  other
appropriate legislation such as the Mental Capacity Act 2005 and the Human Rights Act 1998;

  To build partnership networks with other organisations such as the Local Authority;
  To raise awareness of our organisation and develop valuable links for the team and service.

4.  Operational Tasks

  To ensure referrals and enquiries are responded to in a timely manner;
  Coordinate and attend admissions meetings;
  To support and have oversight of transition pathway, this includes development and coordination

of transition plan;

  To support the facilitation of assessments for both new and existing Kisharon Langdon members;
  To liaise and work with other partners, professionals and agencies to achieve optimal outcomes

for Kisharon Langdon members;

  To ensure that services have a coordinated and collaborative approach;
  To contribute to the Safeguarding processes;
  To contribute to Kisharon Langdon’s Deprivation of Liberty (DoLs), process as and when required;
  To work with Kisharon Langdon housing team to source suitable accommodation;
  To review finances, benefits and funding streams as applicable with any family and/or member;
  To attend placement reviews and support with the preparation of review documentation, as and

when required.

  To support team members to create and amend members risk assessments, care plans and other

relevant documentation;

  To attend professionals’ meetings, both internal and external at a variety of bases;
  To be able to commute as required within the role;
  To actively support the team by undertaking any other duties commensurate with the job or needs

of the service that may not be explicit here.

5.  Communications

  To be able to accurately record and articulate assessments and information as required;
  To  be  able  to  communicate  using  accurate  evidence-based  information  in  accordance  with

statutory and organisational requirements;

  To communicate effectively to a variety of audiences through written, verbal and other means of

communication;

  To have competent IT skills.

Page 2 of 5

6.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

7.  Note

This  job description outlines the roles, duties and responsibilities of  the post.  It is  not intended to
detail all specific tasks.  Kisharon Langdon reserves the right to alter the content of this job description
to reflect the changing needs of the organisation, but is a correct reflection of the main duties of the
post at the time of writing.

8.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: …………………………………………………….. (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: …………………………………………………….. (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment
and/or at the review point for Kisharon Langdon Job Descriptions. The signed copy will be
retained on your Personnel File.

Page 3 of 5

PERSON SPECIFICATION

Social Care Practitioner

Essential

Desirable

  Social care qualification
to NVQ level 2 or above.

  Working towards social
work qualification.


  Knowledge of

Deprivation of Liberty
Safeguards.

  Knowledge of Mental
Capacity Act, 2005.

  Knowledge of the Human

Rights Act 1998.

Qualifications

Knowledge and Experience

Communication  and  People
Skills

  GCSE or equivalent in

English language to grade C
or above

  Relevant experience in a
social care setting.
  Previous experience of

working with adults with
Learning Disabilities and
Autism.

  Experience or knowledge of
undertaking assessments
and devising care plans.
  Knowledge of Care Act

2014.

  Knowledge of adult

Safeguarding procedures’
and relevant legislation.
  Ability and commitment to

understanding and
managing challenging
behaviour

  Ability to communicate

verbally in a competent and
sensitive manner to
individuals and groups.

  Ability to work in

partnership with other
professionals within and
outside of organisation.

  Ability to relate to

vulnerable adults and their
families.

  Able to maintain strict

confidentiality.
  Be an open-minded

individual with a flexible and
adaptable attitude whilst
managing challenges with a
calm and patient
demeanour.

  Be respectful and mindful of

individuals faiths and
beliefs.

Page 4 of 5

  Ability to manage a varied
workload and effectively
prioritise demands.

  Able to work autonomously,

and as part of a team.

  Ability to produce

comprehensive written
reports and assessments to
a high standard.

  Able to understand complex

information.

  The ability to use own
initiative and problem
solving skills.

  Willing to undertake a range

of tasks.

  Ability and knowledge to

use various IT applications
such as Microsoft
applications including
outlook, Microsoft teams,
word etc.

  Candidates should indicate
an acceptance of and
commitment to the
principles underlying
Kisharon Langdon’s Equality
and Diversity plus Health
and Safety Policies.

  Willingness to seek support

if required.

  Flexibility and willingness to

learn new skills.

  Experience of producing
detailed evidence-based
assessments and reports
to a high standard.

  Valid clean, full UK
driving licence.
Clear DBS.

Organisation Skills

Specialist Skills

Other

Page 5 of 5

Job Title:

Service Manager

Salary Range:

£31,000 - £34,000 (dependant on qualification)

Responsible To:

Registered Manager

1.  Job Summary

The Service Manager is responsible for ensuring the organisation provides a person-centred service to
all members, building relationships with them, their families and the local community.

The role is responsible for the supervision and management of a team of support workers, writing care
and support plans and rota planning.  The post holder will also be responsible for team management
for annual leave, appraisals, performance management and any employee relations issues. The Service
Manager will work in partnership with the Registered Manager to deliver against all strategic objectives
within the operations division.

2.  Key Tasks

  To work alongside the Registered Manager, organising and writing care and support plans, and
risk  assessments.  Also  supporting  staff  to  provide  person  centred  services  to  our  members,
adhering to organisational policies and procedures and quality systems.

  To be responsible for the delivery of the service which takes into account all of the day-to-day

operational requirements, and also quality measurements and monitoring.

  To deputise for the Registered Manager and be the responsible manager in their absence carrying

out all the duties that this position entails.

  To ensure the service has the required level of resources to support members, including ensuring

that the service is fully staffed according to agreed levels.

  To ensure that all members are aware of all social, recreational, and community opportunities

and events and facilitate necessary access.

3.  Operational Tasks

  To be responsible for the rostering of Support Workers by ensuring that rotas are produced well
in advance of the month and the staff team are fully aware of where they are working for the
next 4 weeks.

  To efficiently manage rota changes when they arise and cover support shifts when required
  To deploy staff in a way which maximises cost efficiency whilst meeting the demands of members
  To ensure that appropriate person-centred support arrangements are in place for each member

and reviewed in line with organisational policies and procedures.

  To  implement and  monitor  quality  assurance  strategies  and  documents,  actively  promoting  a

culture of continuous improvement.

  To be responsible for authorising annual leave requests ensuring that the service has the required

level of resources to meet the needs of our members.

  To ensure that all day-to-day changes and amendments to staff schedules and rotas are recorded

in the workforce planning system and that adequate staffing levels are maintained.

  To ensure that all relevant records and documentation is reviewed and updated in line with the

requirements of our governing body.

  To  collaborate  with  the  Social  Work  team  to  carry  out  initial  assessments,  home  visits,  risk

assessments and transition plans for referrals.

Page 1 of 6

  To  ensure  that  all  care  and  support  plans  and  risk  assessments  are  regularly  reviewed  and

updated and recorded in the relevant files.

  To conduct weekly/monthly quality assurance site visits and ensure audits are completed (fire


/  H&S /  infection  control  /  medication /  finance  /  property  etc.  To  write  results-based  action
plans, implement and review.

  To ensure all health and safety legislation, internal and external guidance and procedures are

communicated and implemented.

  To  work  with  the  senior  managers  to  ensure  an  anti-oppressive,  anti-abusive  and  non-

judgemental approach to service provision.

  To  ensure  all  incidents,  accidents  and  safeguarding  concerns  are  appropriately  recorded  and

raised to senior management in a timely manner.

  To work with members who exhibit challenging behaviour, supporting them to learn self- control
and  more  socially  acceptable  ways  of  communicating,  coping  with  situations  and  by  applying
appropriate  behavioural  strategies  in  collaboration  with  the  Registered Manager  and  the  PBS
Lead.

  To  work  in  collaboration  with  the  Programming  Team  to  ensure  there  is  a  varied  activities

programme that meets the needs of members.

  To ensure that all members have an allocated key worker.
  To ensure that member’s religious beliefs are supported and encouraged and that opportunities

are sought for them to socialise in the Jewish Community.

  To ensure personal care needs of member’s dignity, respect and privacy.
  To administer medication as required and in accordance with the doctor’s instructions, and

  To  take  shift  responsibility  for  on-call  and  emergency  response  on  a  rota  basis  within  the

that procedures laid down are strictly adhered to following appropriate training.

management team.

  To deliver hands on support within the team as required in emergency situations.
  To undertake any other duties as may be reasonably requested.

4.  Communications

  Ability to communicate effectively across multi-disciplinary teams, both internally and externally.
  Ensure effective representation and joint working with key agencies, families and individuals.
  To build and maintain positive relationships with parents of Kisharon Langdon members.

5.  People Management



Line  management  responsibility  for  a  team  of  support  workers  including  matters  relating  to
supervisions and appraisals, ensuring issues are addressed as required.

  To manage and support staff in line with Kisharon Langdon Policies and Procedures, including
supervision, absence management, performance management, disciplinary and grievance issues.

  To ensure all staff receive regular supervision and they are recorded.
  To take responsibility for the recruitment and selection of support staff including a full induction

and completion of the care certificate, in collaboration with the Registered Manager.

  To train, develop coach and motivate staff through leading by example and demonstrating good

working practice.

  To ensure training needs of all staff are met effectively – implement induction programmes and

identify and provide for ongoing training needs.

  To  hold  regular  team  meetings  with  the  support  workers  and  ensure  the  meetings  are

documented.

Page 2 of 6

6.  Financial Management

  To work within agreed budgets.
  To ensure the financial probity of the member’s monies and ensure the organisation’s policies

and procedures regarding finances are rigorously followed.

  To ensure all payroll documentation is completed, checked, approved and signed off by the given

deadline.

  To authorise staff expenses, ensuring that claims are in line with Kisharon Langdon Expense Claim

policy.

7.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

8.  Note

This job description outlines the roles, duties and responsibilities of the post. It is not intended to detail
all specific tasks.  Kisharon  Langdon reserves the right to alter the content of this job description to
reflect the changing needs of the organisation but is a correct reflection of the main duties of the post
at the time of writing.

Page 3 of 6

9.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed ............................................................. (Post Holder)

Name: .............................................................  (Print)

Date: …………………….

Signed ........................................................ (Line Manager)

Name: .............................................................. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment
and/or at the review point for Kisharon Langdon Job Descriptions. The signed copy will
be retained on your Personnel File.

Page 4 of 6

PERSON SPECIFICATION

Service Manager

Essential

Desirable

  NVQ in Leadership /

Management

  Previous experience of

supporting access to life-
long learning
opportunities.
  Understanding of
tendering process.

Qualifications

Experience

Communication  &  People
Skills:

  NVQ in Health & Social
Care - Level 4 / RMA or
Level 5 Diploma, or
currently working
towards. Minimum
requirement - Level 3.

  Rota planning in line
with contracted care
needs across a 24 hour,
7-day rota.

  Previous experience of
financial management
and budget control.

  Previous line management

experience.

  Proficient in the use of
Microsoft Office in
particular Outlook, Word
and Excel.

  Significant previous

experience of working
with adults with learning
disabilities and autism
within a residential
/supported
living
environment.

  Previous experience of
management of service
provision in the care sector.

  Ability to address and

respond to employee issues
in a fair and consistent
manner. Including informal
and formal performance
management.
  Good written and

oral communication
skills.

  Ability to demonstrate
professional attitude
with excellent
influencing and
negotiating skills.

Page 5 of 6

Organisational Skills:

  Ability to establish
and maintain
effective professional
working relationships.
  Ability to manage time and

workload effectively
without direct supervision.

  Ability to prioritise

workload to meet changing
deadlines.

Specialist Knowledge & Skills:

  Working knowledge of

  Knowledge of agencies /

regulatory body
inspection processes and
documentation.

  Working knowledge of CQC
fundamental standards.

  Working knowledge of

safeguarding procedures
and processes.

  Previous experience of
conducting quality
and health & safety
assessments.

  Previous experience of
maintaining accurate
records and
undertaking audits.
  Good understanding of

the social care sector and
current challenges.
  Previous experience of
writing and reviewing
care plans and risk
assessments.

  Ability to identify risk and
implement action plans.

  Ability to work flexibly

and participate in the on-
call rota.

  Full, clean driving licence
and use of own vehicle.
  Candidates should indicate
an acceptance of and
commitment to the
principles underlying
Kisharon Langdon’s Equity
& Diversity and Health &
Safety Policies.

services working with adults
with learning disabilities,
mental health issues and
physical disabilities.

Page 6 of 6

Other

Job Title:

Digital Marketing & Content Lead

Salary Range:

£35,000 - £37,000

Responsible To:

Director of Marketing & Communications

1.  Job Summary

The Digital Marketing & Content Lead is responsible for developing and executing a comprehensive
digital  marketing  strategy  across  various  online  channels  like  social  media,  SEO,  PPC,  and  email
marketing, overseeing campaign performance, managing budgets, collaborating with cross-functional
teams,  and  staying  updated  on  industry  trends  to  drive  brand  awareness  and  lead  generation;
essentially leading all aspects of Kisharon Langdon’s digital marketing efforts.

2.  Organisation Chart

Director of
Marketing &
Communications

Marketing &
Communications
Manager

Marketing &
Design Support
Lead

Digital Marketing
& Content Lead

Creative Graphic
Designer

3.  Key Tasks

•  To work with the Director of Marketing and Communications across the organisation to

manage and deliver the marketing and communications strategy.

•  To grow and manage paid and organic social channels like LinkedIn, X, Instagram, etc.
•  To ensure all marketing and communications are accessible and in line with best practice

accessibility standards.

•  To visit/be in contact with services on a regular basis to gather, write and produce new

content for various channels and material.

•  To be proactive, creative and enthusiastic input to achieve strong brand awareness, growth

in income and wider supporter engagement.

Page 1 of 5

4.  Operational Tasks

Social Media & PR

•  To work with the Director of Marketing and Communications to develop and implement a
comprehensive social media and digital marketing strategy for 2025-27, which focuses on
engaging content, increases support across our channels and showcases Kisharon Langdon as
a leader in engaging, accessible digital content.

•  To lead on planning and creating engaging digital content across social media (this includes
across channels using videos, reels, static posts, GIFs, etc.) to highlight and showcase
appeals, services, events and raise awareness of our work. This will also include working with
the team on key campaigns as needed.

•  To work with the Marketing and Communications Team to produce engaging digital material

for key campaigns, collateral, websites and newsletters.

•  To identify PR opportunities for Kisharon Langdon online and lead on their implementation,

working with the team as needed.

Website

•  To project manage the development of phase two of our main website, including working

with our digital agency to address the design, needs, functionality, possibilities and
accessibility functions of the website.

•  To look after other websites owned by Kisharon Langdon services and working with them to

establish strategies for updates, engagement, consolidation where appropriate, and
development.

•  To be responsible for the ongoing updates and maintenance of the main Kisharon Langdon

website including working with the digital agency to ensure website security and compliance.
•  To work with others across the organisation and with the Marketing and Design Support Lead

to manage how printed material is converted to digital format.

General

•  To work with external suppliers, agencies, copywriters, photographers etc. as required.
•  To work with others in the Marketing and Communications team and others across the
organisation as needed, playing a key role in content planning and development.

•  To have flexibility to work out of hours/weekends when necessary.
•  To fulfil any other duties and responsibilities as required from time to time that are

reasonable and commensurate with this role.

5.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

•  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

•  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

•  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

Page 2 of 5

•  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.
Responsibility for assisting with risk assessments.

6.  Note

This job description outlines the roles, duties and responsibilities of the post.  It is not intended to
detail all specific tasks.  Kisharon Langdon reserves the right to alter the content of this job description
to reflect the changing needs of the organisation but is a correct reflection of the main duties of the
post at the time of writing.

7.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: ……………………………………………………... (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: ……………………………………………………... (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment and/or at
the review point for Kisharon Langdon Job Descriptions. The signed copy will be retained on your
Personal File.

Page 3 of 5

PERSON SPECIFICATION

Digital Marketing Content Lead

Essential

Desirable

Qualifications

Knowledge & Experience

Communication  &  People
Skills

Organisation Skills

Other

•  Educated to degree level in
a relevant specialism (e.g.
English, Media, Marketing,
Journalism, Graphic Design)
or equivalent professional
experience.

•  Significant previous

experience in a digital
marketing role.
•  Experience delivering

multi-media, multi-channel
digital campaigns.
•  Confident user of main

social platforms – LinkedIn,
X, YouTube, Instagram
•  Experience of creating

campaigns that increase
traffic, engagement and
conversions.

•  Excellent communications

skills, with a solid
knowledge of English
grammar and the ability to
present ideas in a clear and
concise way, both verbally
and in writing.

•  Ability to work as part of a

team and provide
consistent support.
•  Ability to work under

pressure and meet tight
deadlines.

•  Ability to manage changing
volumes of workload.

•  Commitment to the

organisation’s ethos and
aims, and the ability to
respect, support, promote
and work within a Jewish
ethos.

•  Acceptance of and
commitment to the
principles underlying the
organisation’s Equality &
Diversity and Health &
Safety Policies.

•  Previous experience of

working in the social care /
charity sector.

•  Knowledge of HTML and/or

website design.

Page 4 of 5

Page 5 of 5

Job Title:

Employment Support Worker

Salary Range:

£25,000

Responsible To:

Employment Manager

1.  Job Summary

To provide tailored employment support to individuals with learning disabilities and autistic people,
helping  them  access,  retain,  and  progress  in  meaningful  paid  or  voluntary  employment.  The  role
involves  working  closely  with  the  people  we  support,  employers,  and  support  services  to  ensure
individuals are fully prepared and supported in their employment journey.

2.  Organisation Chart

3.  Key Tasks

  Provide one-to-one support to individuals, helping them identify career goals and develop job-

seeking skills.

  Carry out employment profiling, job matching, and develop personalised employment action

support plans.

  Support individuals through job-search activities, including CV writing, applications, interview



preparation, and confidence-building.
Liaise with employers to identify suitable roles, promote inclusive recruitment practices, and
arrange work trials or interviews.

  Offer in-work support, including job coaching and on-the-job training, to ensure successful job

retention and progression.

  Work in partnership with families, carers, social workers, job coaches, and other professionals

to ensure holistic support.

  Maintain accurate records of progress and outcomes, using agreed case management systems.
  Deliver workshops or group sessions on employability skills where required.
  Keep  up  to  date  with  employment  law,  disability  rights,  and  best  practices  in  supported

employment.

  Maintain relationships with employers and carry out relevant training with employers to assist

them in supporting our members to thrive at work

  Contribute  to  service  development  and  ensure  delivery  meets  quality  and  safeguarding

standards.

  Provide one to one support to members in the workplace during a settling in period and for as

long as required to ensure successful integration and confidence in their role.

  Provide  induction  and  training  to  employers  enabling  them  to  confidently  and  effectively

support our members in the workplace.

  Proactively  network  to  identify  and  develop  new  employment  opportunities  and  build

relationships with potential employers.

Page 1 of 5

4.  Operational Tasks

  Provide one-to-one support to individuals, helping them identify career goals and develop job-

seeking skills.

  Carry out employment profiling, job matching, and develop personalised employment action

support plans.

  Support individuals through job-search activities, including CV writing, applications, interview



preparation, and confidence-building.
Liaise with employers to identify suitable roles, promote inclusive recruitment practices, and
arrange work trials or interviews.

  Offer in-work support, including job coaching and on-the-job training, to ensure successful job

retention and progression.

  Work in partnership with families, carers, social workers, job coaches, and other professionals

to ensure holistic support.

  Maintain accurate records of progress and outcomes, using agreed case management systems.
  Deliver workshops or group sessions on employability skills where required.
  Keep  up  to  date  with  employment  law,  disability  rights,  and  best  practices  in  supported

employment.

  Maintain relationships with employers and carry out relevant training with employers to assist

them in supporting our members to thrive at work

  Contribute  to  service  development  and  ensure  delivery  meets  quality  and  safeguarding

standards.

5.  Communications

6.  Finance

7.  Key Values

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

  Organisational Values

To behave in accordance with the organisation’s values or Respect, Integrity, Community and
Excellence.

  Equality & Diversity

To act in accordance with the Organisations Equality & Diversity Policy, which is designed to
prevent discrimination of any kind.

  Health & Safety

Ensure that all duties are carried out in line with the Organisation’s Health & Safety Policy.

  Risk Management

Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate
reporting procedures.
Responsibility for attending health & safety training as required.

Page 2 of 5

Responsibility for assisting with risk assessments.

8.  Note

This  job description outlines the roles, duties and responsibilities of  the post.  It is  not intended to
detail all specific tasks.  Kisharon Langdon reserves the right to alter the content of this job description
to reflect the changing needs of the organisation but is a correct reflection of the main duties of the
post at the time of writing.

9.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: ……………………………………………………... (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: ……………………………………………………... (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment and/or at
the review point for Kisharon Langdon Job Descriptions. The signed copy will be retained on your
Personal File.

Page 3 of 5

PERSON SPECIFICATION



Essential

Qualifications



Desirable

  Relevant qualification in
health and social care,
support work, employment
services, or education.

Knowledge & Experience

  Experience supporting
people with learning
disabilities or similar needs.

  Knowledge of supported
employment models
  Previous experience

working with employers on
disability inclusion.

  Understanding of the

barriers to employment
faced by people with
disabilities.

  Strong interpersonal skills

with the ability to motivate
and empower others.
  Ability to build positive

relationships with clients,
employers, and
stakeholders
  Ability to work

independently and as part
of a team.

  Flexibility to travel and

work occasionally outside
regular hours.

  Full driving license and
access to own vehicle.

Communication  &
Skills

People

Organisation Skills

  Excellent organisational

and record-keeping skills.

Specialist Skills
Other

  Commitment to the

organisation’s ethos and
aims, and the ability to
respect, support, promote
and work within a Jewish
ethos.

  Acceptance of and
commitment to the
principles underlying the
organisation’s Equality &

Page 4 of 5

Diversity and Health &
Safety Policies.

Page 5 of 5

TUFFKID INTEGRATED NURSERY

JOB DESCRIPTION - NURSERY KEY WORKER

(To be considered in conjunction with Terms of Employment)

Responsible to:

Head of Nursery

A

GENERAL

Kisharon Langdon is a dynamic organisation caring for over 120 learning disabled people in a
number  of  services.    These  include  the  integrated  Nursery,  Day  School,  College,  Business
Enterprise and Residential provision.  Whilst open to all Jewish people, we have an Orthodox
Jewish ethos and our philosophy mirrors the home life of our service users, many of whom
come from religious families.

The Staff of Tuffkid Nursery must reflect the KISHARON LANGDON POLICIES AND ETHOS.

Tuffkid will endeavour to offer the children a broad and balanced Jewish and secular Early
Year’s education, plus a full range of therapies as needed and various activities to enhance
the social and emotional growth and welfare of the children.

B

CHILDREN

1)  To be prepared and willing to assist (under supervision) with any child in the nursery

class regardless of the severity of their disability.

2)  To act as key worker and focus on specific children’s needs, as required.
3)  To assist the Head of Nursery in all aspects of the work as required.
4)  To be fully aware of and to put into practice all health and safety and safeguarding

procedures.

5)  To follow any behaviour modification programmes.
6)  To have an understanding of child development.
7)  To be aware of child’s therapy and other needs from class file and to follow the Early

Years Foundation Stage (EYFS) guidelines.

8)  To carry out observations, assessments, learning stories and keep profiles up to date.
9)  To  carry  out  SEN  plans  and  the  relevant  paperwork  as  instructed  by  the  Head  of

Nursery.

10) To follow the Froebelian pedagogy of the Nursery.

1

C

LIMMUDEI KODESH – JEWISH STUDIES

1)  To work with the Head of Nursery to teach the children Sedra (Bible stories) and help
them to produce art and craft work based on the Sedra and other Jewish Festivals.
2)  To ensure that the policies concerning the religious ethos of the nursery are upheld at

all times.

3)  Be able to teach or assist with teaching Davening/prayers and develop understanding

of Brachos/blessings.

D

CLASSROOMS

1)  To know and follow the policies on care of the classroom and to carry out the policy

in all details.

2)  To help prepare for each session and to clear away after the session.
3)  To ensure that the nursery is clean, tidy, clutter free, attractive, interesting and safe

for the children.

4)  To document and record all parts of the work for which you are responsible.
5)  To carry out risk assessments.

E

CONFIDENTIALITY

To be totally confidential as follows:

1)  To refuse to discuss nursery matters with parents out of the nursery.
2)  Not to work with our children on a private basis.
3)  To discourage evening telephone conversations with parents.
4)  To  refuse  to  discuss  the  children  with  anyone  not  involved  with  that  child

professionally.

5)  To immediately discuss with the Head of Nursery if the above details are difficult to

follow.

F

GENERAL

1)  To pay strict attention to the Tuffkid dress code and no smoking policy.
2)  To attend a weekly staff meeting on Tuesdays (8.35am or when necessary).
3)  To be punctual and arrive on time to prepare the nursery.
4)  To show understanding, respect and consideration to the children and to be a good

role model.

5)  To participate in relevant professional development.
6)  To undertake any other reasonable duties as required by Kisharon Langdon and the

Head of Nursery.

G

WORK HOURS

1)  Holiday entitlement as designated Nursery holidays.
2)  Hours of Working are: 5 days per week, term time only

2

PERSON SPECIFICATION

Willing to work towards NVQ3, EYTS, NNEB
or other relevant qualification

Experience of working with special needs
children

Knowledge, or commitment to learn, and
adherence to safeguarding procedures

Knowledge of the Early Years Foundation
Stage (EYFS)
Ability to communicate effectively both
orally and in writing, with other staff,
parents and other professionals
Ability to be self motivated and use personal
initiative within a structured framework

Ability to work well under pressure

Strict adherence to our policy and legal
obligations regarding confidentiality
Support the Kisharon Langdon policies
uphold the religious ethos of the nursery at
all times.
Ability to deliver the Kodesh curriculum to
the children.

Ability to pay attention to details and record
children’s progress accurately

Ability to carefully maintain and keeping
nursery resources tidy

First Aid Training

Reliable

Punctual

Trustworthy

To have a good standard of spoken and
written English

3

Essential  Desirable

How this will be
measured

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Application form
Qualification certificates

Application form
Interview

Training certificates
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

Application form
Interview

X

Qualification certificates

Application form
Interview

Application form
Interview

Application form
Interview

Interview
Written test

Understanding of Froebelian pedagogy

X

Training to be provided

For the successful candidate, all of the above specifications will be measured during the probationary period
and on an ongoing basis through Kisharon Langdon’s supervision and appraisal procedures.

KISHARON LANGDON IS COMMITTED TO SAFEGUARDING THE WELFARE OF CHILDREN AND VULNERABLE
ADULTS AND EXPECTS ALL STAFF TO SHARE THIS COMMITMENT.

This job description has been received and agreed by:

Name: …………………………………………………..

Signature: ……………………………………………..

Date: ……………………………………………………..

4

Job Description – Positive Behaviour Support Practitioner (full time)

Director of Operations
Based at Kisharon Head Office and working across services within NW
London, Edgware and possible trips to Manchester.
No line management responsibilities

Reports To:
Location:

Responsible  for:

Kisharon Langdon

Kisharon Langdon is a charity that offers a broad range of education and support for children and
adults with learning disabilities.

Our vision is to see people with learning disabilities and autistic people live in a world of equal rights
and opportunities.

Our  mission is  to  realise  ambitious  and  personalised  education  and  support,  where  people  with
disabilities have choice and control over how they live their lives.

Job Purpose

Kisharon Langdon Positive Behaviour Support (PBS) Practitioner  is a newly created role that works in
close partnership with our operational teams including managers, team leaders and direct support
workers teams to develop, deliver and review Positive Behaviour Support plans for people using our
services.

Responsibilities and duties:

•  To assess needs and abilities of the people we are supporting in collaboration with the staff teams,
in order to devise person centred Active Support Plans and PBS plans for people who express their
needs with behaviours that challenge.

•  To  support  staff  teams  in  conducting  regular  assessments  to  tailor  support  to  people’s  likes,

preferences and wishes, and to know how to motivate them to engage.

•  To be involved in person-led planning discussions with the people Kisharon Langdon supports and
their families, to identify the way they want to live their lives, their wishes, their dreams and their
fears and devise concrete and realistic actions plans to achieve their goals.

•  To  conduct  Functional  Behaviour  Assessments  of  behaviours  that  challenge,  foundation  of

function-based PBS plan development.

•  To review and analyse incident reports, discuss an understanding of the factors that seem to have
played  a  role  in  the  distress  experienced,  and  suggest  strategies  to  proactively  prevent  such
incidents in the future and devise reactive management strategies in case of re-occurrence.
•  Use and promote the use of relevant accurate data to inform decision making around support.

Support plan design:

Collaboratively, with direct support staff teams, their manager, people Kisharon Langdon supports
and with their families (and other stakeholders e.g. SaLT, OT, psychologist), lead the co-development
of:

•  Person centred active support plans (as components of main support plans)
•  PBS plans

Support plans implementation, monitoring and review:

•  Lead the co-development of support plans implementation process in collaboration with the staff

teams, their managers, families and the people we support as much as possible.

•  Lead the training of the direct support workers and families in implementing the support plans,
following the 3 stages competency evidence-based training model: 1- theory, 2- modelling and role
play, 3- coaching, with positive constructive feedback.

•  Together with the team leaders and managers, regular person-led planning, active support and PBS
meetings with the staff teams, families and the people supported at Kisharon Langdon, to review
and discuss the efficacy of support plans at meeting targeted outcomes.

Skill development:

•

In collaboration with people Kisharon Langdon supports, their families and their support staff team
and based on a skill assessment, develop skills development plans, with active support and/or
teaching protocols.

•  Train the support staff team and the families to implement the active support teaching protocols.

Training:

•  Hold a central role in the training of direct support workers and their managers in various domains

of support including PBS and Active Support.

Partnership:·

To  build  and  nurture  positive  rapport  with  the  direct  support  staff  and  their managers,  primary
receiver of PBS lead’s support.

•  To build and nurture positive rapport with people supported and their family, whilst remembering
to  support them developing trusting, rewarding,  enduring  positive relationships primarily  with
their direct support staff and managers.

•  To  observe,  listen  and  try  to  understand  staff’  team  dynamics  and  their  needs  to  implement

support plans and perform their job to the highest standards.

•  To  model  to  direct  support  staff  the  good  practices  devised  in  the  support  plans.  Inspire  and
motivate  positive  change  and  improvement  in  front  line  practice  and  quality  of  support,  and
manage development and adoption of new methods within the teams.

•  To  conduct  formal  and  informal  direct  support  worker  observation  and  provide  positive

constructive feedback.

•  To work in close partnership with team leaders and managers.
•  To conduct audits of frontline support practice to ensure that the support environment provided

meets the requirements of capable environment.

•  To assist in conducting debriefs with the staff teams after significant incidents.

Transitions:

•  Support the managers in facilitating successful transition, sharing responsibility around transition
planning, in collaboration with relatives, professionals and support staff and the people supported
by Kisharon Langdon, including transition into Kisharon Langdon or into another Kisharon Langdon
setting.

Personal Development:

•  To actively participate in trainings and in your own personal development as identified within the

supervision and appraisal process.

•  Keep up to date with sector best practice and governance obligations, ensuring that Kisharon

Langdon’s strategy and practice remain ahead of these.

•  To ensure good and safe practices in all activities relating to the service users’ care and support,
following the company care and support approaches, its processes and procedures, which guide,
monitor and continually promote the improvement of the services we provide.

Please note that as part of your role, flexibility is essential, and you may be required to support
teams in various projects, at various locations.

Key Values:

In addition to undertaking the duties as outlined above, the post holder will be expected to adhere to
the following:

•  The principles of minimising the use of any form of restrictive practice.
•  Recognise, value and promote the expression of staff’s individual strength, initiatives and

talents.

•  Ensure the people we support are treated as equals with the same human rights.
•  Recognise, value and promote the people we supports’ strengths and abilities.
•  Promote open and safe communication and dialogue.
•
See problems as opportunities to learn and to grow.
•  Promote a learning, self- reflective work environment.
•  Equality & Diversity To act in accordance with the Organisations Equality & Diversity Policy,

which is designed to prevent discrimination of any kind.

•  Health & Safety Ensure that all duties are carried out in line with the Organisation’s Health &

Safety Policy.

•  Risk Management Responsible for reporting complaints, incidents and near misses through
the appropriate reporting procedures. Responsibility for attending health & safety training as
required. Responsibility for assisting with risk assessments.

•  Make yourself aware of, abide by and support all Kisharon Langdon policies, including, but not
exclusively,  confidentiality  and  data  protection,  safeguarding,  equality  and  diversity,  non-
discriminatory practice, Health and Safety and Jewish ethos, reporting any concerns to an
appropriate person.

Person Specification – Positive Behavioural Support Lead

KEY CRITERIA

Essential  Desirable

Qualifications
And Training

Competence
Summary
(Knowledge,
abilities,
experience)

•  Recognised management qualification or experience
•  Coaching qualification or programme i.e. Bild, APT, Redstone
•  Functional Behaviour Assessment training
•  Level 5 Professional Diploma in PBS

•  Experience of working with clients with complex needs, Autism,

Behaviours of Concern and Mental Health needs

•  Thorough knowledge of best practice and any legislation and

regulatory requirements

•  Knowledgeable of values and ethical principles and how to

apply these within professional practice

•  Critically reflective with the ability to analyse strengths and
weaknesses to improve professional practice, problem solve at
an advance level and explore alternative solution

•  Evidence of effective liaison and co- operative working with

other agencies

•  Commitment to equality of opportunity of employment and

service delivery

•  Understanding of and commitment to the requirements of

safeguarding vulnerable adults

•  Commitment to continued professional development
•  Have an in-depth understanding of the following support

approaches, their tools, how do they look in practice and your
role in supporting their implementation:

•  Person-centred care and support
•  Person-centred planning and thinking
•  Person centred active support
•  Positive behaviour support
•  Good Autism practices
•  Trauma informed care

Skills

•  Relevant positive behavioural support experience

X
X
X

X

X

X

X

X

X

X

X

X

X
X

X
X
X
X
X

X

Work-related
Personal
Requirements

Other Work
Requirements

•  Evidence of effective liaison and co- operative working with

other agencies

•  Commitment to equality of opportunity of employment and

service delivery

•  Understanding of and commitment to the requirements of

safeguarding vulnerable adults

•  Commitment to continued professional  development
•  Ability to support the cause and commitment to the vision and
mission of the charity’s purpose, a Jewish ethos and empathy
for the challenges facing those with significant learning
disabilities, and their families

•  Be able to manage a varied workload effectively
•  Excellent  communication skills
•  Flexible approach
•  Ability to work unsociable hours, including evenings and

weekends at times to meet the needs of the people we support

•  Ability and willingness to travel to our services in Manchester

on occasion

•  Car driver

X

X

X

X
X

X
X
X
X

X

X

KISHARON LANGDON IS COMMITTED TO SAFEGUARDING THE WELFARE OF CHILDREN AND
VULNERABLE ADULTS AND EXPECTS ALL STAFF TO SHARE THIS COMMITMENT.

AN ENHANCED DBS CHECK IS REQUIRED FOR THIS POSITION.

This job description has been received and agreed by:

Name:  …………………………………………………..

Signature:  ……………………………………………..

Date: ……………………………………………………..

Job Title:

Major Donor Officer

Salary Range:

£35,000 - £40,000

Responsible To:

Head of Philanthropy

1.  Job Summary

The Major Donor Officer plays a vital role in generating voluntary income for Kisharon Langdon by
managing  their  own  portfolio  of  high  net-worth  donors  and  prospects  to  meet  income  targets.
The job involves getting to know the portfolio and developing appropriate strategies to cultivate,
solicit  and  steward  donors,  while  also  working  to  build  a  pipeline  of  new  prospects.  The  post-
holder  will  network  internally  and  externally  to  seek  support  with  their  work  and  use  the
database to record activity and monitor performance against objectives set within the context of
the fundraising and organisational strategies.

2.  Organisation Chart

3.  Key Tasks

  Manage a portfolio of donors through a journey of cultivation, solicitation and stewardship to
secure major gifts of £5,000 or more, which meet personal and departmental income targets.
Identify and research prospective new donors and develop appropriate strategies to engage and
cultivate them to ensure a healthy donor pipeline.



  Network and collaborate both internally and externally, with colleagues, volunteers, senior

leaders and other relevant stakeholders to gather input and support with the donor journey.
  Use the Raiser’s Edge database as a tool to find and research new donors, monitor performance

and maintain accurate, up-to-date records.

Page 1 of 4

4.  Operational Tasks

  Become familiar with the portfolio and get to know each donor, then develop plans and strategies



for engagement, cultivation, solicitation and stewardship.
Implement those plans by proactively engaging with each donor and – ultimately – ask for (and
secure) major donations of £5,000 or more, either personally, or through a Lay Canvasser.
  Maintain a proactive, inquisitive approach to finding new donors by – among other things –

looking at the database, networking internally and externally, and generally staying informed
about people in and around the Jewish philanthropic community.

  Record donor plans, interactions, notes and income accurately in the Raiser’s Edge database, in a

timely manner and use a range of tools to monitor day-to-day tasks and performance.

  Collaborate and work in partnership with other fundraising colleagues and teams, supporting

them where necessary and playing an active role in team discussions, meetings, events, etc.

  Complete all mandatory training as and when required and take a proactive approach to

professional development by seeking out and completing other relevant training and generally
staying informed and updated about developments in the sector.

5.  Communications

  Build relationships with donors to understand their communication preferences and interact with

them effectively in a way they welcome and appreciate.

  Report  to  the  Head  of  Philanthropy  in  an  open  and  timely  manner,  providing  information  and
updates  on  performance,  income,  etc.  to  give  a  clear  picture  of  current  workload,  including
achievements and challenges.

  Work  collaboratively  with  the  Major  Donor  Administrator  to  receive  appropriate  support,

especially on income processing, monitoring and acknowledgement.

  Communicate  specific  requirements,  e.g.  for  information,  statistics,  collateral,  etc.,  to  relevant

colleagues in a timely way, adhering to their systems and processes as far as reasonably possible.
  Network  internally  and  externally  to  become  familiar  with  the  organisation,  stay  abreast  of
developments in the community and help others understand the needs of the fundraising team

6.  Finance

  Be  accountable  for  personal  income  performance,  monitoring  it  regularly  and  reporting  in  a
timely manner to the Head of Philanthropy as required, and highlighting any problems or issues at
the earliest possible opportunity.
Learn about the organisation, and departmental income and expenditure figures, and the funding
needs that arise from them, to be aware of the “big picture” financially.



7.  Key Values

In  addition  to  undertaking  the  duties  as  outlined  above,  the  post  holder  will  be  expected  to
adhere to the following:

  Organisational Values

To  behave  in  accordance  with  the  organisation’s  values  or  Respect,  Integrity,  Community  and
Excellence.

  Equality & Diversity

To  act  in  accordance  with  the  organisation’s  Equality  &  Diversity  Policy,  which  is  designed  to
prevent discrimination of any kind.

Page 2 of 4

  Health & Safety

Ensure that all duties are carried out in line with the organisation’s Health & Safety Policy.

  Risk Management

o  Responsible  for  reporting  complaints,  incidents  and  near  misses  through  the  appropriate

reporting procedures.

o  Responsible for attending Health & Safety training as required.
o  Responsible for assisting with risk assessments.

8.  Note

This job description outlines the roles, duties and responsibilities of the post. It is not intended to
detail  all  specific  tasks.  Kisharon  Langdon  reserves  the  right  to  alter  the  content  of  this  job
description to reflect the changing needs of the organisation but is a correct reflection of the main
duties of the post at the time of writing.

9.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: ……………………………………………………... (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: ……………………………………………………... (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment and/or at
the review point for Kisharon Langdon Job Descriptions. The signed copy will be retained on your
Personal File.

Page 3 of 4

PERSON SPECIFICATION

Major Donor Officer

Essential

Desirable

Qualifications

  Educated to GCSE level or

  Educated to A-level and

Knowledge & Experience

  Experience of generating

higher.

and / or securing income to
meet some kind of financial
target in a commercial or
fundraising role.

undergraduate degree level

  Experience of working in a
major gift fundraising role,
including success in meeting
or exceeding an income
target.

Communication & People Skills

  A confident communicator,
able to build relationships
externally and internally to
achieve a positive outcome.

  A resilient personality, able to
balance competing demands
from different stakeholders in
a pragmatic way.

Organisation Skills

Specialist Skills

Other

  Experience of using a

database or CRM system to
record and track donor /
customer / client
interactions.

  Trained in the use of Raiser’s
Edge or similar fundraising
database.

  Comfortable interacting
with high net-worth
individuals and asking for
major gifts.

  Able to work under pressure
and manage competing
priorities.

  Able to keep accurate notes
and records to manage day-
to-day tasks.

  Able to record and monitor
income performance and
report accurately to others.
  Proficiency with Microsoft

Office software and
programmes, including
Outlook, Word and Excel.

  Commitment to the

organisation’s ethos and
aims, and the ability to
respect, support, promote
and work within a Jewish
ethos.

  Acceptance of and
commitment to the
principles underlying the
organisation’s Equality &
Diversity and Health &
Safety Policies.

Page 4 of 4

Support Worker - Edgware/ Borehamwood

Department

Supported Living

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

£12.39 to £13.22 (DOE)

Job Title: Support Worker
Location: Borehamwood (WD6) & Edgware 
Salary: £12.21 per hour (unqualified) £13.02 per hour (qualified)
Job Type: Full - Time and Part - Time Hours Available

About Us:

Kisharon Langdon is a newly merged charity offering a wider breadth of enhanced-quality services, enabling us to better support people with learning disabilities and autism, and their families. From nursery and school to further education, and on to employment opportunities and supported living, Kisharon Langdon empowers people with learning disabilities and autism to thrive and realise their ambitions.

While we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and warmly welcome applicants from all backgrounds.

We’re looking for caring, enthusiastic individuals who share our values and are passionate about supporting others to live full, independent lives.

Support Worker – The Role:

As a Support Worker, you will work both independently and as part of a team to support our members in their day-to-day lives. This includes promoting independent living skills, supporting meaningful employment and social opportunities, and providing tailored personal care.

You will work closely with other departments such as Employment and Education, and play a key role in helping members reach their full potential.

Support Worker – Key Responsibilities:

• Provide person-centred care, including support with health, hygiene, mobility, and daily tasks
• Assist with shopping, cooking, cleaning, and managing appointments
• Facilitate social and leisure activities including music and art therapy
• Promote and support the observance of Jewish culture and traditions (training provided)
• Support the creation and review of care and support plans
• Enable members to develop relationships and expand their social networks
• Promote and uphold our organisational values: Respect, Integrity, Community, and Excellence
• Work flexibly as part of a rota system, including early/late shifts (typically 7am–10pm), every other weekend, sleep-ins, and bank holidays

Support Worker – About You:

• Confident in supporting individuals with learning disabilities and/or autism (experience desirable but not essential)
• Compassionate, proactive, and committed to delivering high-quality care
• Comfortable with personal care and able to manage challenging behaviours
• GCSEs (or equivalent) in English and Maths preferred
• UK driving licence and access to a vehicle is desirable but not essential
• Willing to work shifts, including weekends and bank holidays
• Team player with strong communication skills and a positive, can-do attitude
• Committed to equality, diversity, and inclusion

What’s on Offer:

As a Support Worker at Kisharon Langdon, you’ll benefit from:

• 217.5 hours paid holiday (including bank holidays) per year increasing with service (pro rata for part time)
• £45.00 per sleep-in (in addition to hourly rate)
• Pension scheme (NatWest Cushion)
• Blue Light Card - over 15,000 discounts from national and local retailers
• Eyecare benefits (via Vision Express)
• Fully paid enhanced DBS
• Long service recognition and employee referral bonus
• Employee Assistance and Wellbeing Programme – free, confidential advice and counselling
• Full training, ongoing development, and clear career progression opportunities

How to Apply:

We welcome applications from all individuals who have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time.

This role is subject to an enhanced DBS check, right to work verification, satisfactory references, and a medical assessment.

Please note: We may begin shortlisting and interviewing before the closing date, depending on application volume. Early applications are encouraged.

To apply for this exciting Support Worker role, please click the Apply Now button below and submit your CV.

Location

Elstree, Hertfordshire

Department

Supported Living

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

£12.39 to £13.22 (DOE)

Job Description

Title and
Grade of
Post
Reporting
to

Work Coach

Careers Lead and Head of College

Role Overview

This is a key on-site role within Langdon College’s Careers and Employability provision.
The Work Coach works closely with and reports to the Careers Lead, who has overall
strategic responsibility for careers education and employer engagement across the
College. While the Careers Lead oversees the development of the strategic Careers
Plan, compliance with Gatsby Benchmarks, and partnership coordination, the Work
Coach is responsible for the day-to-day delivery of employability programmes, work
experience, and supported internships whilst on site. The postholder will be the main
point of contact for students, employers, and staff at the College, ensuring that all
placements and internships are safe, meaningful, and person-centred.

Purpose of the Role

To deliver high-quality, person-centred employability and careers support for students,
focusing particularly on supported internships and work experience. The Work Coach
will act as the on-site link between students, staff, employers, and families, ensuring all
placements and internships are meaningful, inclusive, safe, and aligned with students’
personal development and employment goals.

Key Responsibilities

1. Supported Internships and Work Placements

●

Identify, develop, and maintain a range of suitable work experience and
supported internship placements that reflect students’ skills, interests, and
aspirations.

●  Engage with employers to establish, support, and sustain high-quality placement

and internship opportunities.

●  Conduct workplace visits, Health & Safety checks, and risk assessments to

ensure placements are safe and suitable.

●  Work closely with employers, job coaches, and families to support students on

placement, providing on-the-job coaching where appropriate.

●  Prepare students for the workplace through employability sessions, travel

training, and workplace readiness activities.

●  Gather regular feedback from students and employers to support continuous

improvement and celebrate success.

●  Maintain accurate records of placements, internship progress, and outcomes in

line with college systems.

2. Student Support and Guidance

●  Provide individual and small-group support to help students identify and achieve

personal career and employability goals.

●  Promote independence, self-confidence, and resilience in students.
●  Support the integration of employability and careers learning within the

curriculum by working closely with teaching and therapy staff.

●  Help students develop workplace behaviours, communication skills, and

appropriate social interaction.

●  Model professionalism and encourage a positive work ethic at all times.

3. Employer Engagement and Partnership

●  Build and maintain positive relationships with local employers, supported

employment agencies, and training providers.

●  Promote Langdon College’s Supported Internship and employability offer to

prospective partners.

●  Support employers in making reasonable adjustments and providing inclusive,

accessible opportunities.

●  Represent the College at external meetings, careers events, and job fairs to

strengthen local networks and opportunities for learners.

4. Monitoring and Evaluation

●  Track and report student progress, placement attendance, and employer

feedback.

●  Contribute data and updates to the Careers Lead for inclusion in Gatsby
Benchmark evaluations, Ofsted evidence, and destination tracking.
●  Conduct evaluations of placements and supported internships to inform

development of the College’s employability programme.

●  Support the Careers Lead in maintaining accurate records of careers-related

activities and outcomes.

5. Administration and Compliance

●  Ensure all placement activities comply with safeguarding, health and safety, and

data protection policies.

●  Maintain up-to-date records of risk assessments, agreements, and monitoring

documentation.

●  Use internal management systems (e.g. Compass+, GroFar, or internal

databases) to log activities and outcomes.

●  Complete and submit required reports or paperwork in a timely and accurate

manner.

6. Professional Development

●  Engage in continuing professional development relevant to supported

employment, SEND, and careers education.

●  Participate in regular supervision, team meetings, and training sessions.
●  Reflect on practice and share ideas for improving the College’s employability and

supported internship offer.

Role and band competencies

Essential /
Desirable

Specific knowledge, experience and technical skills

1.

Five GCSEs or equivalent including Maths and English

Level 3 qualification in Supported Employment or

2.
willingness to work towards

Certificate of attendance at a Job Coaching training

3.
course or willingness to complete

4.    Experience of successful employer engagement

5.    Experience of working with young people with autism and/or
learning disability in a learning environment

6.    Computer literate with a good working knowledge of
Microsoft Office

7.    Understanding PBS or related behavioural approaches

8.    Experience of stakeholder management

9.  Langdon College is committed to safeguarding and promoting
the welfare of children and young people and expects all staff
and volunteers to share this commitment.

Personal attributes

10.  Willingness to work flexibly

11.  Values driven and prepared to go the extra mile

E

E

E

D

D

E

D

E

E

E

E

12. Strong creative thinking and independent problem-solving skills

13. Resilient and able to work on own initiative and work as part of a team

14.  Interpersonal skills and the ability to lead and build effective
partnerships with individuals and organisations

15.  Ability to plan, manage and deliver work to agreed deadlines

16.  Being self-directed and able to work autonomously off-site/lone work

17.  Good appreciation of health and safety in the workplace, data
protection principles and equal opportunities.

E

E

E

 E

E

D