Support Worker

Support Worker

Job reference: 005303

Salary: £13.45 per hour

Closing date: 30/06/2026

Location: Ponciau

Job Description

Looking for a career where you can make a real difference — while having fun, building genuine relationships, and supporting people to live life their way?

No experience is needed. What matters most is kindness, patience, a sense of humour, and a willingness to support people in ways that make sense to them.

We are looking for thoughtful and enthusiastic Support Workers to support two women, Jane and Eleanor*, who live in their own homes in Wrexham. Together, you’ll support them to live independent, full, and meaningful lives based on the things that matter to them.

We have both full-time and part-time opportunities available, from 15 to 37.5 hours per week. The role includes one sleep-in per week, with opportunities for additional hours if desired.

A manual driving licence is essential, as being able to drive helps open up opportunities, activities, and connections that are important to Jane and Eleanor. This is not about rushing between appointments — it’s about supporting people to enjoy their lives at their own pace.

Jane and Eleanor wanted to share what is important to them in the people who support them:

“What matters to us…”

• Talk to us and treat us like adults
• Support us to do things ourselves, even if it takes longer
• Listen to us rather than telling us what to do
• Understand when we need quiet or space, especially if we are anxious
• Support us to stay connected with the people and things we enjoy
• Be fun, patient, positive, and easy to be around

Support might include:

• Making a good cup of coffee
• Helping us use Facebook or Zoom
• Going to the pub, bingo, discos, shopping, walks, or visiting family
• Supporting us with routines around food, personal care, and our homes in ways that feel positive and respectful
• Encouraging us when we are feeling anxious or finding motivation difficult
• Helping us try new experiences and discover new interests

Jane and Eleanor both enjoy humour, animals, gardening, and spending time at home as well as getting out. They value support workers who can build trusting relationships, understand their personalities, and support them in ways that work for them as individuals.

You do not need previous experience in social care. We will provide training, support, and encouragement to help you grow in your role.

What you do need is:

• A caring and respectful approach
• Good listening skills
• Patience and understanding
• Reliability and a positive attitude
• A willingness to learn
• A manual driving licence

Could you help Jane and Eleanor live the lives they choose — with dignity, independence, laughter, and support that truly puts them first?

Do check out our Facebook page: https://www.facebook.com/MacIntyreWrexham

* names changed for privacy

"Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding."

*(This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement).

About you
Experience isn’t always necessary. If you have the right attitude, good customer service skills, share our values and are willing to learn, you’re likely to be a great fit. We are looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected.

About us
MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism.

We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone’s unique gifts, talents and contributions.

Training and Development

At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job.

But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.

Pay and Rewards

We provide a range of benefits to reward and thank our staff which includes:

• Six weeks' annual leave including statutory public holidays
• Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
• MacIntyre Staff Savings Scheme
• Employee Assistance Plan (EAP) to support your health and wellbeing
• Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
• MacIntyre Sick Pay (qualifying period)
• Life assurance scheme offering valuable benefits to your dependents
• MacIntyre Rewards Scheme which recognises and rewards staff
• MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
• Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
• Enhanced DBS Certificate (cost paid by MacIntyre)

How to apply
If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV.

Alternatively if you would prefer to complete a manual application form, call us 01908 357 016 and we will send an application form to you.

Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.

Safer Recruitment and Diversity statement

MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining. To work in the Social Care sector in Wales it is now a requirement to be registered with Social Care Wales. If you currently hold registration you are able to change the employer stated on your registration once you start working for us. If you do not hold registration you are able to start work with us once appropriate pre-employment checks are made but you are required to obtain registration with Social Care Wales within 6 months of starting your role. We will support you in working towards this: more information can be found on the Social Care Wales website..

MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language, including Welsh, change the font to Open Dyslexia, change the colours, and many others. Just click the button marked “Accessibility” at the top of the screen.

This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.