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Support Coordinator

AQUARIUS ACTION PROJECTS
25,110 per year
Barnsley Thrive, (Working across 3 Barnsley Thrive sites, all within close proximity)
Full-time
3rd June 2026
Listed today

Support Coordinator

locations
Barnsley Recovery Steps - Beevor Court
Barnsley Thrive - Doncaster Road
time type
Full time
posted on
Posted Today
job requisition id
JR012480

Support Coordinator

Location: Barnsley Thrive, (Working across 3 Barnsley Thrive sites, all within close proximity)

Working Hours: Full Time – Monday to Friday, 9:00am – 5:00pm
Please note: This role also includes one late shift per week (12:30pm – 8:30pm) and one weekend in four working Saturday and Sunday, 9:00am – 5:00pm, with two days off during that week.

Contract Type: Permanent / Full Time

Salary: £25,110 - £32,090 per annum

About Waythrough 

Make a real difference in your community 

Key Responsibilities:

  • Manage a caseload of service users, completing high-quality needs and risk assessments.

  • Develop and review comprehensive support and risk management plans to support individuals towards independent living and sustained outcomes.

  • Provide practical housing-related support and enhanced housing management to service users within the community.

  • Deliver recovery-focused group sessions and training, including tenancy readiness, housing options, and bespoke recovery programmes.

  • Support vulnerable individuals in line with Adult and Child Safeguarding procedures and best practice.

  • Maintain accurate, timely, and compliant case records using internal databases and case management systems.

  • Work collaboratively with internal teams, referral agencies, statutory services, and external stakeholders to ensure coordinated support provision.

  • Attend and contribute to multi-agency meetings, providing updates and advocating for service users where appropriate.

  • Undertake outreach sessions to promote the service, encourage referrals, and provide signposting support.

  • Work flexibly across all 3 Barnsley Thrive sites to meet operational and service user needs.

​

Essential Skills & Competencies:

  • Excellent communication and interpersonal skills, with the ability to engage effectively with service users, colleagues, and partner agencies.

  • Passionate about supporting vulnerable individuals and promoting independence, recovery, and inclusion.

  • Strong organisational and time management skills, with the ability to manage a varied caseload effectively.

  • Ability to maintain accurate records and use electronic case management systems confidently.

  • Able to work independently and collaboratively within a team environment.

  • Resilient, adaptable, and confident working within a challenging but rewarding environment.

  • Committed to equality, diversity, inclusion, and safeguarding best practice.

​

Requirements:

  • NVQ Level 3 in Health & Social Care (or equivalent) or willingness to work towards this qualification in post.

  • Knowledge of welfare benefits systems and relevant legislation.

  • Knowledge of housing options and housing-related legislation.

  • Knowledge of safeguarding practice and relevant legislation.

  • Experience of supporting vulnerable individuals, including support planning and risk management.

  • Experience of multi-agency working with a range of external partners.

  • Experience managing a caseload and supporting individuals towards greater independence.

  • Ability to drive and access to a vehicle for work purposes.

  • Knowledge of the Criminal Justice System, including MAPPA offenders and associated processes, is desirable.

What We Offer

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

  • Pension scheme with 4.5% employer contribution, matched up to 6.5%

  • Life assurance (3× annual salary)

  • Enhanced sick pay and family-friendly pay

  • Birthday leave and the option to buy up to 5 extra days’ annual leave

  • Professional fee reimbursement for relevant qualifications

  • 24/7 online GP access and Employee Assistance Programme

  • Recognition and long service awards via our

    Way to GoandAspirationsportals

  • £500

    Recommend a Friendbonus

  • Cycle to Work scheme and Credit Union membership

  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-06-03