Senior Support Worker
New Forest Supported Living
Hours: 37.5 hours per week
Shifts: Shifts cover a 24/7-week (incl Bank holidays, sleep ins and 1x 12-hour shift at the weekend, every other weekend)
Salary: £28,437 per annum
Are you an experienced care professional looking to take the next step in your career?
Join Minstead Trust as a Senior Support Worker and play a key role in delivering high-quality, person-centred support that empowers individuals with learning disabilities to live as independently as possible.
About the Role
As a Senior Support Worker, you will support the Team Manager in leading a dedicated team to provide personalised support across a range of supported living settings. This could include anything from 24/7 support in shared homes (2–6 tenants) to individuals living independently with minimal support.
This is a hands-on leadership role where you’ll balance direct support delivery with team coordination, supervision, and operational responsibilities.
The Role:
- Support the Team Manager in leading and coordinating the staff team to deliver outstanding care
- Ensure policies and procedures are followed to maintain high-quality service standards
- Provide guidance, supervision, and mentorship to support staff
- Coordinate keyworker responsibilities, ensuring records and reports are accurate and up to date
- Contribute to staff training, inductions, and ongoing development
- Help organise rotas and ensure adequate staffing, including covering shifts where required
- Participate in on-call duties to support 24-hour service delivery
- Promote dignity, respect, and person-centred support for all service users
- Build positive relationships with families, external professionals, and stakeholders
- Lead or support team meetings and ensure clear communication across the service
- Monitor equipment and resources to ensure safe and effective care delivery
- Participate in sleep-in duties and the service rota as required
What are we looking for?
We’re looking for someone who is passionate about delivering person-centred care and confident in a leadership role.
- A full driving licence with access to your own vehicle
- A Level 3 Diploma in Health & Social Care (Adults)
- Strong understanding of learning disabilities and complex/challenging behaviour
- Working knowledge of Person-Centred Planning
- Knowledge of the Mental Capacity Act and DoLS
- Experience in supervising or supporting staff
- Excellent communication and interpersonal skills
- Ability to organise rotas and manage competing priorities
- Strong record-keeping and reporting skills
- Willingness to undertake further professional development if required
What Benefits can we offer you?
- 33 Days’ Holiday (Pro Rata)
- £250 welcome bonus for those with a adult social care DBS on the update service (paid after successful probation completion)
- Refer-a-Friend scheme worth £750!
- A Celebration Day’s Leave for Your Birthday (Pro Rata)
- Death in Service Insurance
- Company Pension
- Health Care Plan
- Well-being scheme
- Cycle to Work
- Free Parking
- Blue Light Card Eligibility
- Company Sick Pay
- Enhanced Maternity and Paternity Pay
As a trust, our mission is to support people with learning disabilities to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice, and influencing society.
- We appreciate each person. Everyone is different – we respect and celebrate this.
- We’re always learning. We all have something to offer and more to learn.
- We’re always improving. Striving to give our best and to have more impact.
- We push for change. We will challenge society to be fully inclusive.
- We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.
We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, the right to work in the UK in order to take up this position.
All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust.
Due to the nature of this employment sector, your application is subject to a successful Disclosure and Barring Service check (DBS).
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
