Senior Internal Communications Manager

The Premier League is looking for a Senior Internal Communications Manager to provide strategic leadership and ensure high-quality delivery of internal communications (IC) across the Premier League. 

This new role sits within the Communications department and will collaborate closely with the People, Culture and Inclusion, and Executive Office teams to shape the organisation’s approach to planning and delivery of internal communications and staff engagement.

Following a period of organisational growth and change, this dedicated internal communications role will ensure staff are informed, engaged and aligned with the organisation’s vision, strategy, culture and values. The role will be responsible for setting IC strategy and plans, including approach to IC channels advising stakeholders across all levels of the business, crafting clear and timely communications close collaboration with external communications on content and issues, and overall coordination of the flow of information across the organisation.

This new role sits within the Communications department and will collaborate closely with the People, Culture and Inclusion, and Executive Office teams to shape the organisation’s approach to planning and delivery of internal communications and staff engagement.

Following a period of organisational growth and change, this dedicated internal communications role will ensure staff are informed, engaged and aligned with the organisation’s vision, strategy, culture and values. The role will be responsible for setting IC strategy and plans, including approach to IC channels advising stakeholders across all levels of the business, crafting clear and timely communications close collaboration with external communications on content and issues, and overall coordination of the flow of information across the organisation.

The role

The Senior Internal Communications Manager is responsible for owning and leading the Premier League’s internal communications strategy and delivery. Key responsibilities include:

• Owning and leading the Premier League’s internal communications strategy, ensuring alignment with organisational objectives, culture behaviours and values
• Development of full Season IC plan, aligned to key campaigns, initiatives and activations, including relevant and engaging content plans
• Integration of change communications into plans, understanding timelines and impact of changes on various stakeholders
• Responsible for day-to-day internal communications across the Premier League and coordinating with affiliated entities/group companies to ensure consistency, where required
• Crafting clear, creative and timely communications materials that drive awareness, inspire action and resonate with staff, for a variety of IC channels and forums
• Advising senior leaders and ELT members on effective leadership communication and staff engagement
• Working with the People team to support year-round people-related projects, including the annual staff engagement survey and communications from the Chief People Officer
• Developing internal Executive Office communications, including staff presentations, working with relevant team members
• Collaborating with the broader Communications team to consider IC in external campaign plans, and manage reputational/media matters with a staff lens
• Leading internal stakeholder/working groups to set the IC direction, and engaging departmental IC representatives to assist the flow of information
• Managing and evolving core internal communications channels, including the weekly staff newsletter, all-staff updates and digital IC platforms such as Viva Engage
• Developing measurement and analytics for internal communications channels to inform continuous improvement

Requirements for the role

• Experience within a senior internal communications position, ideally within companies which have gone through periods of growth and change
• Proven track record developing and executing creative, strategic internal communications plans, with experience in complex, fast-paced organisations and leveraging brand content and experiences for internal engagement
• Excellent written and oral communication skills – ability to influence at all levels and adapt communications for a range of internal audiences
• Collaborative with the ability to successfully drive projects with minimal guidance
• Demonstrated experience in managing sensitive communications issues involving multiple stakeholders
• Motivated self-starter with a focus on delivery of high-quality materials and attention to detail

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