Security and Venue Support Officer

Step into the spotlight - join us as Security and Venue Support Officer at the Belgrade Theatre!

The Belgrade Theatre is seeking a Security and Venue Support Officer to play a vital role in ensuring a safe, secure, comfortable, and welcoming environment for all visitors, staff, artists, and contractors at the Belgrade Theatre.

Reporting to the Duty Management team, the postholder will support the day-to-day safety and operational running of the venue through regular patrols, monitoring of public areas, responding to incidents, and supporting Front of House operations.

The role requires a professional, approachable, and proactive individual who can confidently engage with the public while maintaining high standards of vigilance, customer service, and security awareness. The postholder will work collaboratively with internal teams, external security providers, BID Street Patrol, emergency services, and other partners to ensure the theatre remains a safe and inclusive environment for everyone.

The successful candidate will demonstrate excellent communication skills, strong attention to detail, professionalism, and the ability to respond calmly and effectively in a variety of situations.

Salary : £14.47 per hour

Department: Front of House/ Operations

Contract: Permanent, Part-time

Reports to: FOH Operations Manager

Location: Belgrade Theatre, Coventry

The application deadline for this role is Fri 19 Jun 2026.

The Security and Venue Officer position is subject to an open interview process. Interviews may happen at any point during the recruitment process and following the closing date. This means the position may be filled before the application deadline, so we recommend applying as early as possible.

For more information, including a person specification and a detailed job description, and TO APPLY FOR THE ROLE, please follow the link HERE.

When applying, you will be asked to upload your CV and a Cover Letter, detailing why you’re interested in working for the Belgrade and how your experiences and skills make you the perfect fit for the role.

Key Objectives:

· Maintain a safe, secure, and welcoming environment across the Belgrade Theatre premises.

· Deliver excellent customer service to all visitors, audiences, staff, and contractors.

· Conduct regular venue patrols and monitor access and egress points.

· Support Duty Managers and Front of House teams during performances, events, incidents, disruptions, and evacuations.

· Ensure accurate completion of security logs, records, and incident reporting documentation.

· Support operational tasks including visitor assistance, porter duties, and venue set-ups where required.

· Work collaboratively with external security providers, BID Street Patrol, and Police services.

· Ensure compliance with all Theatre policies, procedures, safeguarding responsibilities, and GDPR requirements.

Disability Confident Committed Employer

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible,
• Communicating and promoting vacancies,
• Interviewing disabled people who meet the minimum job criteria,
• Anticipating and providing reasonable adjustments as required,
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work,
• At least one activity that will make a difference for disabled people

Find out more about the Disability Confident Employer Scheme here.

If you would like to be considered under the Disability Confident Employer Scheme, please reference that in your cover letter or application, and  complete this form: Disability Confident Employer Scheme.

Finally, if you need any support to help you apply, please don’t hesitate to get in touch via  recruitment@belgrade.co.uk, and we will do our best to meet your needs.

Contact

If you require any adjustments, accommodations or assistance at any stage of the recruitment or application process, please do not hesitate to contact us at recruitment@belgrade.co.uk with the subject line 

‘Application Assistance’. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.