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Outreach Assistants

Listed by Birmingham City Students' Union

Applying

Rate

from £13.45

Details

Looking for a flexible student job that involves helping students? Join our Outreach Team

Could you help students settle to life on campus and make them feel comfortable at BCUSU events? Is being friendly and helpful natural to you? Apply to become a BCUSU Outreach Assistant.

We're looking for enthusiastic and approachable people to engage with students across all BCU campuses, and at BCUSU Reception at Curzon and Seacole.

We are looking to hire at least 1 student from each BCU campus, so would encourage students from all campuses to apply:

• City Centre Campus (Curzon, Millennium Point, Parkside, Benjamin Zephania)

• School of Acting (Ruskin Hall)

• Royal Birmingham Conservatoire

• School of Art (Margaret St)

• City South Campus

• School of Jewellery

• RBC Digbeth

• Alexander Stadium

What experience do you need? 

Previous experience in a customer service will be ideal for becoming Outreach Assistant. However, if you can provide examples of having a positive attitude, a willingness to speak with students, and good communication skills, this will be key to the role. The ideal candidate will also be able to comfortably use Microsoft Office platforms, such as Teams, Word, Excel and Outlook.

What will you need to do? 

• Deliver the outreach function to increase engagement for BCUSU

• To improve student experience by providing a dynamic and friendly approach to all students

• To promote BCUSU services, activities and events

Download full job description (PDF)

Pay 

£13.45 per hour.

Hours

This role is a casual zero hours contract, hour are not guaranteed. Shifts hours per week will vary but will amount to no more than 20 hours per week.

BCUSU hosts events throughout the year, and BCUSU Reception is open 9am - 4:30pm every weekday where most shifts will be available. Shifts will be provided based on business need and student availability.

Interviews

Interviews will be conducted from Wednesday 29th July - Wednesday 5th August 2026.

Selection process

Shortlisting will take place from Monday 27th July. As we are expecting a high number of applicants, we will only be able to inform successful candidates. If you haven't heard back from us by Wednesday 29th July, it is likely you're application has been unsuccessful.

Notice for use of AI: Genuine communication is integral to being successful in this role. Applicants may choose to use AI tools to support their application, however we want to get a clear sense of who you are, why you would like to be an Outreach Assistant, and what you would bring to the role. Applications that appear to be entirely AI-generated will not be considered.

To apply

Submit an online application using the link below. You must be logged in to access the application form.

Helpful tip: candidates who can most closely demonstrate how they meet person specification on the job description will be successful!

Deadline

This vacancy will close on Sunday 26th July 2026, at 11pm.

Further info

BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you require any reasonable adjustments to assist you in the application or interview process please get in touch to discuss your needs, by emailing studentunionjobs@bcu.ac.uk

Employment

Part-Time

Job Type

Student

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