Marketing & Communications Officer
Current Vacancies
Current Vacancies
Current Vacancies
- Coventry, West Midlands, United Kingdom, CV3 2SN
- £27,573 - £27,573 Per Annum
- Permanent * Full time
- Posted: Friday, May 8, 2026
- SH1568960CovMCO
- Documents
ExtraCare Charitable Trust are looking for a Marketing and Communications Officer!
Are you an experienced Marketing and Communications Officer looking to develop your career with an award winning, forward-thinking charity?
We have an exciting opportunity for a Marketing and Communications Officer to join our team based at our Head Office in Coventry. At The ExtraCare Charitable Trust, you will help deliver ExtraCare’s marketing and internal communications objectives by producing appealing content, building positive engagement with audiences, and ensuring messages are timely, consistent and aligned to our priorities.
The role would suit someone comfortable taking a proactive approach, responding to enquiries and conversations professionally while strengthening relationships with colleagues and online audiences.
Key Duties:
- Plan, create, schedule and publish content across multiple platforms externally and internally.
- Develop a range of audience-focused content including posts, graphics, short-form video and news updates.
- Coordinate the weekly staff bulletin by collating submissions, editing content where applicable and recommending the most effective internal channel for each message.
- Support the team on marketing and internal communications campaigns, assisting with events, photoshoots, video shoots and employee engagement initiatives.
- Track performance across social media and internal channels, updating relevant metrics, and using insight to improve future activity.
- To take responsibility for your own aspects of Health and Safety, ensuring ExtraCare’s Health and Safety Policies and requirements are fully implemented, always monitored and adhered to, including COSHH regulations and to be alert for hazards for self, other staff, residents and visitors and to report such findings immediately.
About you:
- Experience of managing social media platforms (outside of personal capacity).
- Strong digital creative skills - developing and maintaining social media content.
- Strong customer service skills, with the ability to remain calm, professional, and solution-focused when responding to challenging or negative online interactions.
- Degree-level qualification in Communications or a related field (e.g. social media, digital communications, PR or marketing), or a relevant PR/marketing certificate.
Benefits of the role include;
- 25 days annual leave, plus bank holidays
- Contributory pension (up to 9%)
- Buy and sell holiday
- Free life insurance
- Attendance reward
- Free use of on-site location gyms
Role Details
- Role: Marketing and Communications Officer
- Hours: 37.5 hours per week
- Job type: Permanent
- Salary: £27,573 per annum
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our Marketing and Communications Officer.
- Closing date: Sunday 24th May 2026
- Proposed 1st Stage Interview Date: Monday 01st June 2026
- Proposed 2nd Stage Interview Date: Monday 08th June 2026
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. We welcome applications from people with different ways of thinking, working and communicating and value the strengths that diversity brings to our organisation.
ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.