Lead Worker - Resettlement Support Team

Role: Lead Worker – Resettlement Support Team

Salary £37,750 per annum

Contract: Fixed term until 30/06/2027

Hours: 37.5 per week

Location: Across London

Closing date: 21/06/2026

Interview date: 06/07/2026

About us…

About this role…

We are looking for a Lead Worker to join the Resettlement Support Team.

Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

You will:

• Take the lead on assessing clients as well as devising and implementing sustainable move on plans to support people into more independent/ appropriate accommodation
• Take the lead on building and sustaining positive professional relationships with participating partners in the pilot
• Link clients into post resettlement support to help ensure tenancies are sustained
• Take the lead and represent the team at multi-agency meetings
• Accurately record all work completed within given timeframes.
• Take the lead within the team to contribute to data collection and reporting

You will have:

• A strong commitment to providing a high standard of service to both our clients, funders and partners
• Experience working vulnerable adults and supporting them to access and maintain engagement with services
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
• Expereince in forming strong working relationships with partner agencies, being able to challenge them when required
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.

To apply visit our website and complete our application form.

For further information please contact, Elinor Withington, Lead Manager at