Justice Mentor (Personal Wellbeing)

We’re looking for a customer-focused, resilient and empathetic individual to support men leaving prison across the North East using our Relational Mentoring approach.

Position Mentor Advocacy

Location Durham - community and custody-based

Salary £25,664 + excellent benefits

Hours 35 hours per week (flexible working)

Status Fixed term to 28 February 2027

Closing date 26 May 2026

The opportunity

The Wise Group, in partnership with the Ministry of Justice and third-sector organisations, delivers the Personal Wellbeing Service, supporting nearly 5,000 men leaving prison across the North East of England.

This is about more than support. It’s about helping people stabilise, rebuild and move forward.

Working across prison and community settings in Durham and Cleveland, you’ll provide one-to-one mentoring to men facing multiple, connected challenges - from wellbeing and relationships to financial pressures and social isolation. You’ll work closely with probation, prison teams and local partners to ensure people can access the right support at the right time.

Using our Relational Mentoring approach, you will build trusted relationships that go beyond transactional support, helping individuals make meaningful, sustained progress.

We’re looking for someone who is confident working with complexity, can build trust quickly, and is motivated by helping people move from crisis towards stability and independence.

What you’ll bring

You don’t need to have done this exact role before - but you do need to understand people, persistence and what it takes to support change.

• Experience working in a mentoring, support or customer-focused role

• Confidence working with individuals facing multiple and complex challenges

• Ability to build strong, trusted relationships and maintain professional boundaries

• A practical, solutions-focused mindset with the ability to navigate local services

• Strong communication and organisational skills

Experience in a custodial or criminal justice setting is advantageous, but not essential.

Essential requirements

• Full driving licence and access to a car for daily use

• Ability to work across both custody and community settings

• Home broadband connection to support remote working

• Successful completion of enhanced Level 1 prison vetting

View the Role Profile for full details about this opportunity.

Team

Business Operations

Role

Mentor Advocacy

Locations

Durham Hub

Remote status

Hybrid

Monthly salary

£25,664

You'll like it here

We want to make a lasting and positive difference in people’s lives, starting with our colleagues. We believe you can’t pour from an empty cup; that’s why we do everything we can to set our colleagues up for success to allow us to go on and help the most vulnerable in our society.

Find out more about:

If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd still love to learn more about you.

About The Wise Group

The Wise Group is a leading UK social enterprise working to lift people out of poverty by inspiring positive change through relational mentoring.