AST Housing Support Worker - SYT

Department

South Yorkshire Team

Employment Type

Full-Time, Permanent

Minimum Experience

Experienced

Compensation

£26,490 (per annum)

Housing Support Worker

39 Hours Per Week - Monday-Friday; 9:00-17:00

Rotherham, UK

About Us: At Target Housing, we believe everyone deserves the opportunity to build a better future. As a charity and registered social landlord with over 30 years of experience, we’ve been transforming lives through safe, stable accommodation and tailored support.

Our approach is rooted in psychological and trauma-informed practice, empowering individuals to regain control, build resilience, and achieve independence. We’re committed to delivering high-quality housing and support that enables people to reach their full potential and play a positive role in their communities.

A Typical Week: As an AST Housing Support Worker, you’ll play a vital role in helping people take meaningful steps toward independent living. Managing a diverse caseload across South Yorkshire, you’ll provide personalised, trauma-informed support designed to help tenants thrive. No two days are the same. You’ll work across Barnsley, Doncaster, and Rotherham, collaborating with partner agencies and local services to build strong, wrap-around support networks. Alongside this, you’ll be part of a supportive and experienced team, with access to multiple Target Housing office bases.

Main Purpose of the Role: To deliver high-quality, person-centred housing and support services that empower residents to sustain their tenancies, overcome challenges, and develop the practical skills needed for independent living—such as managing finances, bills, and daily responsibilities.

What You’ll Be Doing:

You’ll be at the heart of each resident’s journey, providing both practical help and encouragement. Your responsibilities will include:

Supporting residents as they move into and out of Target Housing accommodation
Building trusting relationships and developing tailored support plans based on individual needs and goals
Acting as a keyworker, offering guidance, motivation, and practical support
Helping residents maximise income, manage budgets, and navigate the benefits system
Promoting understanding of tenancy rights and responsibilities
Conducting regular risk assessments and adapting support as needs evolve
Encouraging progress toward personal goals and celebrating achievements
Supporting rent management and assisting with benefit claims
Monitoring property condition, utilities usage, and occupancy
Identifying and addressing tenancy-related concerns
Advocating for residents and liaising with external agencies
Working closely with Probation and community partners to provide holistic support
Supporting residents in resolving conflict in a constructive way
Contributing to activities, workshops, and community engagement
Maintaining accurate, confidential records
Attending joint visits and multi-agency meetings as required
Building strong relationships with partner organisations

General Responsibilities:

Participating in training, team meetings, and regular supervision
Adhering to organisational policies, including Equality, Confidentiality, and Health & Safety
Supporting the wider aims and objectives of Target Housing

What We’re Looking For: We’re looking for someone who is compassionate, motivated, and committed to making a difference:

Experience or understanding of working with vulnerable individuals
Knowledge of supported housing and tenancy-related support
An understanding of the welfare benefits system
Experience with risk assessments and support planning
Awareness of the UK criminal justice system

Key Competencies:

Customer Focus – Critical
Integrity – Critical
Team Working – Critical
Confidence & Judgement – Very Important
Communication & Influence – Very Important
Planning & Organising – Important
Technical Skills – Important

Essential Requirements: A full UK driving licence and access to your own vehicle are essential for this role.

Why Join Target Housing? We value our people and are committed to supporting your growth and wellbeing. Benefits include:

Excellent opportunities for career development
Ongoing training and professional development
Mileage compensation
Access to Westfield Health & Lifetime Financial membership
Eligibility for a Blue Light Card
Employer contributory pension scheme (4%)
A supportive, feedback-driven culture with regular supervision
28 days annual leave (rising to 33 with service) plus 8 bank holidays

Target Housing is proud to be an inclusive employer and welcomes applications from all sections of the community.

Please note, we reserve the right to close this vacancy early if sufficient applications are received.

Appointments are subject to satisfactory employment references and a successful Enhanced DBS (Disclosure and Barring Service) check.

Location

Rotherham, South Yorkshire