Health Transport Support Worker

Additional Requirement: Applicants must have a Full UK Driving Licence held for a minimum of 2 years

Do you want to make a real difference to people’s lives while on the move?

Are you passionate about helping others stay safe and supported during times of need? As a Health Transport Support Worker, you’ll be at the heart of our mission to connect human kindness with human crisis. You’ll provide vital transport and emotional support to vulnerable individuals, helping them access medical care, regain independence, and feel cared for. Could you be the reassuring presence someone needs on their journey to recovery?

• Supporting people to and from hospitals, care homes, and their own homes.
• You will work as part of a team responsible for providing discharged patient transport in a safe, comfortable, and sympathetic manner. The role involves driving and assisting patients with different requirements based on their mobility classification. You'll be an expert driver confident in observing road and driving conditions at all times.
• Carrying out risk assessments and using mobility aids to ensure safe transport.
  
• Offering emotional support and signposting to other services like shopping help or social groups.
  
• Keeping accurate records and reporting any changes in wellbeing or incidents.

• Great people skills and the ability to communicate clearly and kindly.
• A full UK driving licence which allows you to operate a manual transmission vehicle. (please note that, due to vehicle insurance policy requirements, applicants must have held their licence for a minimum of two full years).
• Confidence using Microsoft 365 and managing your own time.
  
• Experience supporting individuals with physical or mental health needs.
  
• A flexible approach to working hours, including evenings and weekends.

Interested? Closing date for applications is 23.59 on Sunday 7th June 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders