Front of House Manager

Queen's Film Theatre

Belfast

Salary: £32,186 - £36,912 per annum plus 18% shift allowance

Queen’s Film Theatre in Belfast are seeking a new Front of House Manager

Queen’s Film Theatre in Belfast are seeking a new Front of House Manager

Join the vibrant team at QFT, the heart of cinematic culture at Queen’s University Belfast.

QFT are seeking an enthusiastic and dedicated Front of House Manager to elevate the client experience, ensuring the highest level of customer service and to provide a seamless and enjoyable experience for patrons.

If you’re passionate about film, thrive in a fast-paced environment, and excel in operational management, this is your opportunity to make a mark in the world of cinema.

Apply now to be a part of the team and contribute to the magic of QFT.

About the role

You will manage the day-to-day aspects of Queen’s Film Theatre operations and delivery of the public programme as well as a small Front of House team ensuring it is run in an efficient and high-quality manner within current legislative and procedural guidelines.

You will work on a business responsive seven-day rota on campus and be flexible to work days, evenings, weekends and public holidays. This irregular pattern will vary depending on business requirements. In recognition of the flexibility required, a shift premium of 18% is paid in addition to the salary.

About you

Essential criteria include:

• Academic and/or vocational qualifications i.e. NVQ Level 3, A levels in relevant subject (or equivalent GCSE),or substantial relevant experience in a similar environment working at the required level
• Experience in supervisory or management role within the hospitality, theatre, cinema, or customer service environment
• Experience of producing staff rotas
• Experience of providing excellent customer service
• Strong IT experience including bespoke and MS packages in a work environment.

For full candidate information, please visit QFT’s jobs portal.

To be successful at the shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the full candidate information.

How to apply

Please apply online through QFT’s jobs portal.

Please note: CVs and cover letters will not be accepted.

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The closing date for this position is 25/05/2026 at 23:59