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Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.
We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.
First Line Manager (CQC Registered) - Queensway
- Adult Social Care
- Permanent
- Full time - 37.5 hours per week
- B0399-7995992
- Queensway
- Huddersfield
- £37,167.31 pa (salary uplift after 6 months)
- 27/05/2026 23:59
Job overview
We support and enable people to live a life without limits. If you like doing something different each day and truly care about people – this role is for you!
CQC Registered Manager
37.5 hours per week £37,167.31 per annum
In this role you will be leading, developing, and supporting people with physical or learning disabilities to live a healthy and happy life.
As a First Line Manager, you will ensure that client-focused services are delivered and developed effectively and efficiently, in line with policy, best practice guidance, legislation and our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).
You will have an eye for detail in your service and as you will be people-focused, you will also have an eye for talent. You will be a natural leader, who supports each team to deliver quality care to the people we support.
Highly professional, and looking to progress in your career, you will be flexible to the needs of the service, the staff you work with, and you will undertake a crucial role in the quality outcomes of the services you have responsibility for.
Why Join Us?
Make an Impact - Help create a true “home away from home,” delivering safe, person‑centred respite that offers reassurance, dignity and vital support to clients.
Professional Growth - We are committed to your development and will support you to progress professionally, including a Level 5 Diploma in Leadership & Management.
Your Role - As the Registered Manager, you will be the driving force at Westgarth, ensuring regulatory compliance while nurturing a culture of warmth, respect and continuous improvement. You will:
Uphold Excellence: Lead the service to maintain and enhance high standards of quality, safety and care. Lead and inspire the team, encouraging learning and reflective practice.
Champion Inclusion: Oversee truly person‑centred support that reflects the individual needs, choices and aspirations of the people we support.
What You’ll Bring - A compassionate leader with an understanding of supporting people with learning disabilities. A proactive, confident approach to CQC requirements and service improvement.
Main duties of the job
- Staff Management and Development
Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values. - Training and Performance Alignment
Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne’s services. - Service Quality and Best Practice
Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments. - Client Rights and Environment
Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations. - Personal Development
Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations. - Client Involvement and Empowerment
Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.
Working for our organisation
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed job description and main responsibilities
1. Collaborative Working and Stakeholder Engagement
- Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area.
- Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.
2. Strategic Contribution and Organisational Development
- Actively contribute to the ongoing development and strategic direction of St. Anne’s by identifying and promoting opportunities aligned with the organisation’s overarching corporate aims.
- Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.
3. Compliance and Governance
- Ensure that you and your team consistently uphold and adhere to St. Anne’s core values, beliefs, policies, and procedures.
- Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.
4. Service Quality and Accountability
- Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area.
- Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.
5. Operational Efficiency and Resource Management
- Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.
Person specification
Experience
Desirable criteria
- Previous experience working in care (employment or carer at home)
Qualifications
Essential criteria
- Care Certificate or required to undertake Care Certificate
Desirable criteria
- Current driver licence
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Further details / informal visits contact
- Name
- Nchima Mwaba
- Job title
- Area Manager
- Email address
- Nchima.Mwaba@st-annes.org.uk
- Additional information
recruitmentteam@st-annes.org.uk