Family Support Worker - Maternity Cover

Job Reference:

1790

Location:

Isle of Man

Hours of Work:

37

Salary:

£33,381 – 36,322 FTE per annum

Contract Type:

Temporary Contract

Closing Date:

21 May 2026

ID: 1790 Family Support Worker
Isle of Man Family Support

Salary: £33,381 – 36,322 FTE per annum

Location: Douglas, Isle of Man

Hours: 37 hours per week – (Full-time)

We offer flexible working arrangements - please see below for more details.

Contract: Maternity cover – 12 months

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. Most of our services are based in the UK, whilst on the Isle of Man we deliver two services.

Our vision is of a society that understands the importance and power of family as a foundation for individual futures and connected, resilient communities.

Are you looking for meaningful work that fits around school hours and term time, with some flexibility to suit your life? We’d love to hear from you.

We’re seeking caring, motivated individuals with knowledge and understanding of children’s development and a genuine interest in supporting children to thrive. In this role, you will be required to produce high-quality written observations that clearly reflect each child’s development, progress, and individual needs. You will be focused on putting children at the centre of your practice and supporting parents and carers in understanding their child’s needs.

You will bring a warm, supportive and caring approach, with the ability to build positive relationships with both children and their families. You’ll be naturally non-judgmental, empathetic, and respectful, able to communicate sensitively while keeping children’s needs at the heart of everything you do. Alongside this, you will demonstrate confidence to be vigilant and professional with a strong sense of responsibility for children’s wellbeing and safeguarding. This role suits someone who can balance kindness with clarity, and compassion with confidence, ensuring children feel safe, understood, and well supported.

What we offer:
• Working hours that fit around school schedules
• Full safeguarding training provided
• An excellent induction programme
• Ongoing on-the-job learning and development
• Friendly, supportive colleagues who will help you succeed

What we’re looking for:
• A positive, patient, and reliable approach
• Understanding of how children grow, learn, and develop
• Willingness to learn and follow safeguarding procedures
• A team player who enjoys working with children and families

This is a fantastic opportunity for parents, carers, or anyone seeking rewarding work that fits around family commitments while making a real difference in children’s lives.

Main Responsibilities:
• Continuously assess the needs of children, young people, and their parents; supporting a multi-agency approach to assessment and planning.
• Work in a variety of settings, in particular the home environment, to develop realistic and achievable action plans, in consultation with children, young people and their parents, which are based on their assessed needs and written in a way that is easy for them to understand.
• Agree targets, in consultation parents and children, and monitor, evaluate and measure progress against them. Capture evidence of the distance travelled in terms of positive changes, using the Family Star (outcomes measurement tool).

Main Requirements (for details check the job description and person specification):
• NVQ Level 3 or equivalent qualification or experience in Health, Childcare, Social care; or other relevant qualification.
• Demonstrated experience of working with and supporting children and families, including experience of working within the family home and community settings.
• Good knowledge of safeguarding children practice, and the importance of working within relevant policies and procedures.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with Children’s Barred List

Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 21st of May 2026 at 23:59

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Gosia.Gladys@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.