Family Support Worker - West Sussex
Role/Job Title: Family Support Worker
Location: West Sussex (Hybrid)
Office base: 27-29 Beach Road, Littlehampton, West Sussex, BN17 5JA
Hours: 20 hours per week (Fixed-Term until 31st March 2028)
Flexible Monday – Friday (Ad Hoc weekends for events only)Salary: £12.71 per hour
Equal Opportunity/Accessibility and Accommodations Statement:As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East. About the Role:Are you passionate about supporting families and using your lived experience to help others feel understood, empowered, and connected?
At Aspens Charities, we walk alongside families supporting neurodivergent individuals, people with learning disabilities and those with complex needs. We are looking for a compassionate and relatable individual to join our Family Support team as a Family Support Worker.
This is a rewarding opportunity for someone with lived experience of neurodivergence - either personally or as a parent, carer or who wants to support other families through shared understanding and practical guidance.
You will:
- Provide emotional and practical support to parents, carers, and families
- Help families understand their rights, entitlements, and available support
- Signpost to local services, community resources, and useful information
- Deliver support through:
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- One-to-one sessions (online or face-to-face)
- Group sessions and drop-ins
- Workshops and community events
- Share accessible, family-friendly information
- Encourage wellbeing and resilience for families and carers
What We Offer:
- Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care
- Paid DBS check
- Flexible work arrangements, with the option to take on additional bank shifts
- Nest Pension and Death in Service benefit
- Access to a dedicated Employee Assistance Programme and Mental Health First Aiders
- Blue Light Card discounts
- 20% discount at Aspens High Street Stores for all staff
- Discounted staff menu available at the Bluebell Café (Pembury)
- Refer a Friend scheme - earn up to £250 for every successful referral
- Employee recognition programmes, including ‘Employee of the Month’
What We’re Looking For:
We’re seeking caring, empathetic individuals who:
- Have lived experience of neurodivergence
- Are supportive, approachable, and good listeners
- Feel comfortable sharing experiences and trusted information
- Are willing to learn and grow within the role
- Can confidently engage with individuals or small groups
- Are flexible to support occasional evenings or weekends
Additional Requirements:
- Ability to travel independently to different locations (driving licence and access to vehicle is essential)
- Access to a vehicle with appropriate business insurance
- Commitment to safeguarding, equality and professional conduct
We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.
Apply now and one of our team members will reach out to discuss the role further.
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
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