VACANCY INFORMATION PACK
EVENT TECHNICIAN
Closing Date: Tuesday 26 May at 11pm
Provisional Interview Date: 1st stage - W/C Monday 1 June (Micros oft Teams )
Contents:
About the role
What you bring
How to apply
Support we offer
OUR MISSION AND VALUES:
At the Science Museum Group, we make it our mission to Inspire Futures. Our talented and dedicated colleagues are guided by five values that encapsulate simply what we’re all about:
– we think big , pushing the limits of what’s possible;
– we challenge ourselves to reveal wonder ;
– we use our passion, expertise and creativity to share authentic stories;
– we aim to ignite curiosity in our audiences and our colleagues; and
– we take pride in being open for all
EVENT TECHNICIAN
Location: Science Museum, London
Contract Type: Permanent
Salary: £37,795 per annum
Hours: 36 hours per week
Department: Technical Services
Reports to: Lead Event Technician
Date: May 2026
ABOUT THE ROLE:
The Technical Services department provides technical services across the Science Museum Group S outh, maintaining exhibits, mount making and providing AV services for public programmes. This role is a key part of the department as it continues to support the Science Museum to deliver an ambitious programme of activities and a high - quality visitor exp erience.
In this role , you will work with Museum colleagues and freelance technicians to deliver virtual, hybrid and on-site events for the public programmes team. You will also operate and maintain AV systems in key presentation and event spaces, such as the Wonderlab Show space and the newly refurbished Hans Rausing Lecture Theatre, and act as the first line of support for users of these spaces.
There will be a require ment to work some early mornings, evening s and weekend s, depending on r ole demands . You will be supported by the wider Technical Service team as required for larger events and for holiday cover.
WHAT YOU WILL BE DOING:
• Setup and operate a wide variety of event AV and IT equipment for visitor -facing and internal events, including lectures, conferences, theatre - style shows and live online events.
• Responding to incoming requests for AV services, liaising with colleagues on requirements and managing the diary of events to ensure they are delivered successfully.
• Technical integration of theatre style shows into our event spaces using QLab.
• Preparing and screening DCP Cinema content.
• Taking ownership of event spaces throughout the Museum, performing routine maintenance.
• Proposing, testing and installing upgrades where required.
• Support the Lead Event Technician in overseeing freelance and agency support staff and maintaining the rota.
• Supporting the wider department with day -to-day operation and maintenance of digital exhibits and assisting with the installation of a diverse range of digital systems.
• Keep effective documentation, including fault logging, asset management, as well as writing and maintaining comprehensive O&M documentation for event systems.
• Continuously demonstrate inclusive behaviours, valuing everyone’s contribution, and promoting a culture of openness .
• As a colleague at SMG, you will learn about our Health and Safety Policies , procedures and risk assessments , allowing you to take care of your own personal safety and that of others.
You may be required to participate in SMG’s incident response and business continuity arrangements, helping us ensure the organisation’s preparedness and resilience.
WHAT YOU BRING TO THE TEAM:
You will have:
• Experience of setting up and running AV systems, quickly, safely and effectively for events in a visitor - facing environment.
Experience of maintaining an AV environment, such as a conference centre or studio, and supporting with the use of these facilities .
• In-depth working knowledge of audio, video and lighting systems for event usage, including the use of digital sound desks, DMX -based lights and AV -over -IP technologies such as Dante and NDI.
• A high level of ICT literacy and experience working with Windows and Mac operating systems.
• Experience delivering virtual events using virtual vision mixing software, such as OBS or VMix.
Excellent communication skills to both technical and non -technical people and be able to deliver the highest standards of customer service. Be calm under pressure and able to deal with technical issues quickly and effectively during live events.
• A willingness to uphold high standards of health and safety practice and challenge those who do not conform to those levels.
• A values -driven approach and passion for contributing to an open and inclusive organisation.
It would be good i f you ha ve :
• Knowledge and experience of working with digital cinema systems and equipment.
• Experience using and programming QLab or similar live show control software.
• Experience maintaining simple networks, particularly to accommodate AV -over -IP usage.
• Knowledge and experience of working with and maintaining control systems such as Crestron or Q - SYS.
Hold a formal qualification, for example Infocomm CTS.
SOME THINGS YOU NEED TO KNOW :
There will be evening work, as required, to support events or major out - of - hours jobs, as well as working up to one in three weekends and a share in Bank holidays.
• Occasional visits to other SMG sites, may be required to support group projects.
Science Museum Group is legally required to ensure that all prospective employees have the right to work in the UK before their employment starts. If you do not have this but believe you are eligible for sponsorship or able to work with us through any other route, please contact us to check before starting an application.
• SMG will request either a basic or enhanced criminal record check for the successful candidate, depending on the requirements of the role. W e will consider every applicant on a case - by - case basis.
• SMG will support any eligible applications to ‘Access to Work’, a government scheme which helps disabled employees meet additional access related costs at work.
HOW TO APPLY!
Interested? We welcome your application. You can apply for this position via our Careers site. Please upload an up -to-date version of your anonymised CV** and answer the following question in the Supporting Statement section of the application form.
YOUR SUPPORTING STATEMENT
- Describe how your skills and experience make you suitable for the role of Event Tech nicia n?
**A CV ( curriculum vitae ; otherwise known as Resume) will be required. If you need further guidance about creating and a CV, please visit: https://nationalcareers.service.gov.uk/careers - advice/cv - sections
HOW WE CAN SUPPORT YOU:
• We’d love to hear from you. If you have any questions about the role specifically, please contact our Talent Acquisition Team via email.
SMG recognises the social model of disability which states that people are disabled by barriers in society, not their impairment or difference. We want you to have the best possible chance at interview, please let us know if there's anything we can do to m ake things more accessible for you.
If you need assistance to complete your application or attend an interview, for example due to a disability, or would like to talk to us about what we can do to support you through this process, please contact us by email or by calling 01904 685 750 (phone line managed 09:00 – 17:00, Monday to Friday only) .
• Find out more about what it’s like to work at Science Museum Group, answers to frequently asked questions and how to find our offices (including when attending interviews) here .
We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger an d better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.
disability confident EMPLOYER