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Enhanced Support and Access Team Practitioner

Chelmsford or Basildon based

Full-time

31st May 2026

Listed today

Enhanced Support and Access Team Practitioner

2 x Enhanced Support and Access Team - Practitioner

Chelmsford or Basildon based

Full-time, fixed term until 31/03/2027

Are you looking for an exciting and challenging opportunity that makes a difference?

We have an exciting opportunity for someone to work within a unique service providing support to the Traveller communities in Essex. Working in close partnership with the existing Essex Countywide Traveller Unit (ECTU), the service will cover the County of Essex (excluding Southend and Thurrock) and will work in partnership with the ECTU to provide enhanced support to individuals and their families from the Gypsy, Roma and Traveller communities in Essex across a range of needs (including substance use, physical and/or mental health needs, housing, education and employment).

The Role
You will work as part of a small team to deliver a service that makes a tangible difference to the lives of those it works with. Holding a caseload, you will work in an intensive, multi-agency way to empower people within the Traveller community to access a wide range of services and sustain positive change. This will include outreach, advocacy, signposting and onward referrals (to include accompanying people to appointments) and forging strong links with local partners and services to form a multi-disciplinary network of support.

There will be four practitioners who will each cover a specific area of the County (North, Mid, South or West Essex) and these role will be based in one of our existing offices in the Chelmsford or Basildon areas.

Previous experience in this or a similar field is desirable but not essential. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to people.

To join us a practitioner you will need:

So, if you’re seeking your next challenge as a senior practitioner, please get in touch or apply today.

Your Rewards

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.