Volunteer - various opportunities at locations within Derbyshire

Derbyshire Recovery Partnership Substance Use Service

Volunteer - various opportunities and locations within Derbyshire

Phoenix Futures are one of four providers that make up the Derbyshire Recovery Partnership drug and alcohol service. We are currently developing a team of lived experience Volunteers who will be involved in our new Lived Experience Career Pathway in Derbyshire.

Within our service we have three types of volunteering opportunities; Wellbeing and Groupwork Volunteer, Recovery Connector Volunteer and Recovery Through Nature (RTN) Volunteer. Our minimum volunteering commitment is 4 hours per week - please let us know on your application of your requested volunteering days, times and locations.

If you have lived experience and would like to get involved in one or more of these volunteering opportunities, please apply!

Wellbeing and Groupwork Volunteers

Our Wellbeing and Groupwork Volunteers focus on supporting people actively in treatment for drug and/or alcohol use. This role involves working in our office bases/satellite sites alongside our Key Workers.

You will support Key Workers as they conduct 121 sessions, drug/alcohol testing and attend internal and external professions meetings. You will assist with the delivery of groups including: gender specific, therapeutic , rehab, aftercare, mindfulness, substance specific and peer support groups and service user involvement sessions, meetings and activities. You will support Key Workers with encouraging people accessing our service to attend 121 sessions, groups and activities; highlighting the benefits they are likely to receive.

Recovery Connector Volunteers

Our Recovery Connector Volunteers are community based and support people entering/accessing/exiting treatment to attend local recovery projects, activities and events. This role involves working within the community alongside our Recovery Connectors.

You will support people to attend Derbyshire County Council's grant funded local recovery projects. You will co-facilitate structured groups, peer-led groups and SMART meetings and assist in the planning and organising recovery-focused activities and events within the local community.

Recovery Through Nature (RTN) Volunteers

Our Recovery Through Nature Volunteers are community based and work to engage people who use our services in a range of practical conservation and horticultural projects to aid their recovery. This role involves working within the community alongside our Recovery Through Nature lead.

You will work with our RTN staff and assist with the delivery of the project and in the further development of our RTN projects across Derbyshire. You will assist with planning and organising Recovery Through Nature activities and events within the local community and encourage people to attend the project. You will liaise with RTN staff after sessions, debriefing, reviewing and planning future sessions. You will contribute to the completion of identified tasks and will assist people attending the project to complete conservation and environmental related awards.

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If you have drug/alcohol lived experience and would like to get involved in volunteering in Derbyshire, please apply at www.phoenix-futures.org.uk and detail in your personal statement what skills and experience you could bring to this role.

Following application we will arrange to meet with you to discuss what opportunities you can get involved in within our service, and what your chosen location and role is. This role is subject to an enhanced DBS and references - if you have any questions about either of these, we'll be happy to answer them for you. Once recruited you will be invited in for a meeting where we can complete a volunteer agreement with you, which will also provide an agreed framework of what activities, events, groups you'll be involved with, on what days and times, and where within the county you'll be volunteering. You will be allocated a 'buddy', receive a wealth of internal and external training, shadowing opportunities and hands-on experience within the field of drug and alcohol work. You will have regular supervision with your line manager alongside 121 support from our Lived Experience Career Co-Ordinator who will offer you a range of accredited qualifications and peer support sessions to assist you on your career path.

About Phoenix Futures

Phoenix Futures are one of the providers that make up the Derbyshire Recovery Partnership Service. We currently have 3 different volunteering opportunities and you can choose to volunteer within one, two or all three teams: Wellbeing Volunteer - working with people in drug/alcohol treatment, Recovery Through Nature Volunteer - supporting people engaging in our conservation/environmental sustainability project and Recovery Connector Volunteer - supporting people to access recovery support/project/activities within their local communities.

Find out more about our service in Derbyshire, please visit - www.derbyshirerecoverypartnership.co.uk

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If have drug/alcohol lived experience and would like to gain some skills, qualifications and experience in the field of drug and alcohol work before applying for a role like this, please email us at dhcft.derbyshirelivedexperiencecareerpathway@nhs.net so we can talk to you about our new lived experience substance use career pathway in Derbyshire and how it can help you.

Recovery Through Nature Volunteer

Our Recovery Through Nature Volunteers are community based and work to engage people who use our services in a range of practical conservation and horticultural projects to aid their recovery, and wellbeing. This role involves working within the community alongside our Recovery Through Nature lead.

You will work with our RTN staff and assist with the delivery of the project and in the further development of our RTN projects across Essex. You will assist with planning and organising Recovery Through Nature activities and events within the local community and encourage people to attend the project. You will liaise with RTN staff after sessions, debriefing, reviewing and planning future sessions. You will contribute to the completion of identified tasks and will assist people attending the project to complete conservation and environmental related awards.

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

Volunteer/Peer Mentor

We are recruiting for volunteer workers to join our innovative Enhanced Therapeutic Community Residential Service in Oakwood, Derby. The service provides Residential Rehabilitation for substance misuse.

As a Volunteer Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.

You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery orientated system of care and the Quality Principles. You will support with the delivery of therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service.

Previous experience of a Therapeutic Community is desirable, however not essential. Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

Flexible volunteer hours are available, these can be agreed following a successful interview.

About You
You will need:

• Compassion and empathy for individuals working towards recovery
• Good communication skills
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Experience of Therapeutic Communities is desirable but not essential

Your Rewards

• Brand new refurbished service
• On site Gym, staff changing rooms and showers
• Car parking and electric car charging points
• Continuous training and career development via PXL our dedicated learning management system
• Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
• Access to a 24/7 Employee Assistance programme including telephone and online access.

About Us

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Sessional Worker

New Oakwood Lodge Drug & Alcohol Rehabilitation

The Role

Your role as a Sessional Worker will be key. You will work within the Therapeutic Team responsible for the implementation of the Therapeutic Programme, ensuring an effective and high-quality programme is delivered.

As a Sessional Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.

You will support the day to day running of the therapeutic community, ensuring residents’ needs are met and the best possible care is provided in an environment that promotes a culture of recovery. Whilst also being confident to deliver therapeutic groups, activities, and specialist interventions in accordance with the TC manual and the needs of the service. 

Previous experience is desirable, however not essential. Sessional Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

Shifts available to Sessional Workers include, days, evenings, weekends and night shifts.

About You

To join us as a Sessional Worker at New Oakwood Lodge, you will need:

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• An understanding of working with individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.

Your Rewards

• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Apply Today! Don't miss out on this incredible opportunity to be at the forefront of change. We're reviewing applications as they come in, so apply now to secure your place in our dynamic team.

Unlock your potential and join us on the journey to transforming lives. Apply now and let's make a difference together!

• Effectively manage a small caseload of less than five women, conducting assessments and developing personalised care plans that cater to their unique needs
• Embrace our“community as method” modelto work not only with users of our services but their families and wider surrounding networks to ensure that everyone is equipped with the tools, knowledge and approaches, all essential to a long-term recovery
• Deliver therapeutic groups, activities, and specialised interventionsas per the Therapeutic Community manual and service needs
• Champion an environment and a culture that, as well as being safe and compliant, trulyfosters compassion and development
• Manage and co-ordinate the care process for service users, from admission to discharge planning

Please note that you will work on a 4 week rolling rota involving evening, night and weekend work.

What's in it for you?

- Salary of £26,637, with the opportunity of annual increases up to £30,000
- 25 days’ annual leave plus bank holidays (with yearly increases, up to 30 days)
- Newly refurbished location with designated employee areas
- Life Assurance
- Free on-site parking

And while you’re focusing on the wellbeing of others, we’re looking after yours:

- Enhanced sick pay
- Wellbeing talks and activities
- Access to a 24/7 Employee Assistance Programme
- Career development avenues
We are committed to ensuring that you have all you need to thrive in your role but if that wasn’t enough, you’ll be in great company with our phenomenal team.
This is an exciting opportunity for an experienced support worker, or someone looking to move into this truly rewarding field of work, to join our organisation in a Therapeutic Recovery Worker role.

About You

To be considered as our Therapeutic Support Worker, you will need:

• Experience of working with individuals with complex and unique needs
• Prior involvement in collaborating with families and individuals in the realm of substance use or relevant domains
• Aptitude for creative thinking and adaptability to accommodate the evolving requirements of the service
• Demonstrated ability to collaborate seamlessly with multiple agencies, while upholding the service's esteemed standing
• Good working knowledge of adult protection and safeguarding, as the role entails working with vulnerable women in a residential environment

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, or Support Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
So, if you’d like to join us in this rewarding role as a Therapeutic Recovery Worker, please apply via the button shown. 

About Us

Since our establishment in 1969, Phoenix Futures has been at the forefront of providing comprehensive and compassionate rehabilitation services for individuals experiencing substance addiction. With residences spanning across both England and Scotland, we have dedicated ourselves to helping individuals reclaim their lives, one step at a time.
We stand as a beacon of support and transformation, offering a comprehensive range of services across the United Kingdom to assist individuals on their path to sustainable recovery. Experts in people, we provide residential, community, prison, and housing services that deliver the psychosocial support needed to empower individuals in their journey towards recovery.
We are now looking for an experienced Therapeutic Recovery Worker to join our brand new Trauma Responsive Women’s Therapeutic Community Residence on a full-time, permanent basis.
This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).

#LP

Recovery & Wellbeing Practitioner

Phoenix Futures is looking to recruit a passionate and solution focused Recovery & Wellbeing Practitioner at HMP Littlehey. 

The Role

As a Recovery & Wellbeing Practitioner you will be providing harm reduction and support to those with substance use issues, and you will provide support in recovery through relapse prevention and care planning. You will also act as an advocate for service users; signposting and referring to the necessary agencies in order to support them throughout their sentence and preparing for release into the community.

Our team of Practitioners build individual treatment plans involving both one-to-one and group facilitation. We aim to address all the core issues of substance use, improve life skills, confidence and self esteem. You will have the ability to build and maintain relationships with internal and external agencies.

Employment is dependent on HMPS vetting.

As an individual, we are looking for someone who is:

• Self-motivated
• Can work on their own initiative, but more importantly, as part of a team
• Will need good communication and organisational skills
• Successful candidates will be dynamic and forward thinking.
• The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol, and the associated issues.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.

Your Rewards

At Phoenix we value our staff and aim to be an employer of choice. That’s why we have developed a range of benefits, including:

• Starting salary of £12,154.25 with opportunity to access potential yearly salary increments subject to appraisal.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Opportunity to access potential yearly salary increments subject to appraisal
• Dependency leave
• Occupational sick pay
• Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
• Continuous training and career development
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

#LP

Alcohol Practitioner

We have an exciting opportunity at Derbyshire Recovery Partnership Drug and Alcohol Service for someone who is passionate about helping people using alcohol. The role will be working within the Chesterfield area of Derbyshire.

The Role

The role will involve offering a range of alcohol related harm reduction interventions and structured key working to support people on your caseload to address their alcohol use. Your work will be underpinned by comprehensive assessments, identification and management of risk, and care planning. You will work in a recovery-focussed way as you support people accessing the service to attain improved health outcomes and achieve their personalised treatment goals. This will involve providing one-one support to individuals recovering from alcohol dependency and assist them in reducing their use by appropriate involvement of other specialist teams including Alcohol Non-Medical Prescribers, Community Recovery Connectors, Hospital Alcohol Liaison Workers and rehab leads You will support people on your caseload in an individual and person-centred way to achieve positive outcomes. You will support people to explore treatment options including alcohol drink-downs, detox and rehabilitation.

Comprehensive alcohol and intervention training will be facilitated within your induction.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

The Location

The role will be based at our Chesterfield office of 42, St Mary's Gate S41 7TH. There's a staff car park to the rear of the building. You will be part of a larger team of key workers at this site, so there's plenty of additional peer support.

Your Rewards

• Starting salary of £25,250 (full time salary) with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum(pro rata)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• As we work in partnership with the Healthcare Foundation Trust in Derbyshire, staff have access to some NHS-related training and opportunity to apply for discounts eg Blue Light.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as an Alcohol Practitioner, please get in touch or apply today.

Criminal Justice Drug and Alcohol Practitioner

DERBYSHIRE RECOVERY PARTNERSHIP COMMUNITY DRUG AND ALCOHOL SERVICE

The Derbyshire Recovery Partnership are looking to recruit a passionate and enthusiastic individual to be our new drug and alcohol worker in the Buxton area of High Peak Derbyshire. This role will be working with people involved in the criminal justice system, who may be leaving prison or are already living in the local community. 

There will be plenty of drug and alcohol and criminal justice training provided; it's not essential to already have experience of this. We're looking for transferrable skills and someone who is keen to learn and excited about this field of work and helping people that have been/are involved with criminality.

The Role

In this role you will be trained to co-ordinate care and deliver 121 and groups focused on psychosocial and harm reduction interventions to people who use our service. This cohort of people accessing our service may be subject to licence conditions, Alcohol Treatment Requirement (ATR) and Drug Rehabilitation Requirement (DRR) court orders, and may be involved with the Integrated Offender Management (IOM) team, Courts, Liaison and Diversion, Prison healthcare, Probation services. The focus of this role is helping engage people to address their drug/alcohol use and reduce criminality, improving their health outcomes and quality of life.

This role involves managing a small caseload where you will provide a high intensity and frequency of support to people living in the Buxton High Peak community.

There is also an opportunity to apply for prison vetting and once cleared you can conduct some prison in-reach with people who will shortly be leaving prison to return to their local community in Derbyshire. We conduct prison in-reach primarily in HMP Foston Hall, HMP Nottingham and HMP Ranby, and in-reach will involve assessing the treatment needs of people leaving prison and supporting them by involving other services as you plan comprehensive community-based care. You will liaise closely and regularly with other relevant professionals and involve specialist local services within your role.

This role will be based in Buxton in High Peak Derbyshire, working 37.5 hours per week; Monday-Friday 9am-5pm, on a permanent contract. Due to the outreach and responsive nature of this role, applicants must have a driving licence and access to their own vehicle for work and travel expenses for outreach are reimbursed.

Successful applicants will be able to demonstrate a clear passion for working with people using drugs and/or alcohol that are also involved in the criminal justice system. Applicants will have an innovative, motivating and proactive approach to their work.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

Your Rewards

• Starting salary of £25,250 with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum(pro rata)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• As we work in partnership with the Healthcare Foundation Trust in Derbyshire, staff have access to NHS-related training and are eligible to apply for Blue Light discounts.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures:

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as a Criminal Justice Drug and Alcohol Practitioner, please get in touch or apply today.

This role will be based in the Ilkeston area of Derbyshire. There is a staff car park on site. This wonderful, diverse team is knowledgeable and supportive, with a wealth of knowledge to impart.

About You

We are keen to hear from anyone with experience of working within the field of drug and alcohol use, and/or has lived experience, and is very motivated and passionate about recovery and supporting others.

We welcome applications from individuals that have good communication skills, both written and verbal, are highly motivated, can use their own initiative, and have good organisational and diary management skills. Administrative skills are also vital for this role to maintain good record keeping and to have a keen eye for data detail.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

Your Rewards

• Starting salary of £25,250 with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum(pro rata)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• As we work in partnership with the Healthcare Foundation Trust in Derbyshire, staff have access to some NHS-related training and opportunity to apply for discounts eg Blue Light.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Phoenix Futures is looking to recruit a passionate and solution focused Recovery Workers as part of our Lambeth Service. Working in Partnership with SLAM increasing our support offer for clients who are wanting to access treatment and support for Substance Use. You will act as the first point of contact for residents in Lambeth. You will assess and engage our service users into treatment and other community support services by maximising their engagement with community services. The role will involve working from Lorraine Hewett House . The right candidate will help us shape our Psychosocial offering for clients presenting with drug and alcohol issues.

This role will be part of the Opiate team specialising in the support for people with a history of Opiate use. A good knowledge of the effects of opiates and the related harm reduction interventions are essential.

Full training will be given but prior knowledge around Naloxone and its benefits will also be a big advantage.

Close working with our clinical partners in the consortium will form a key part of the role to support anyone who is currently prescribed OST, or discussions with clients about the safety offered by OST prescribing.

Existing knowledge about the specific health risks presented by opiate use is essential, especially for those who inject their drugs. Promoting access to the needle exchange and regular reviewing of OST prescriptions will be a key part of the role for the successful applicant working alongside our clinical staff in the consortium.

You will complete assessments with those accessing support and collaboratively develop their care plans with them. You will work closely with other teams in the community and at Lorraine Hewett House to ensure that all relevant support options are discussed and referrals made to appropriate experts and clinicians. You will support the needs of the people in your care with a variety of psychosocial interventions and have access to referral pathways into clinical interventions and mental health support, all within Lorraine Hewett House and the community.

The clinical and mental health interventions are delivered by SLAM our partner in the consortium. You will build a caseload of people under your care and manage their needs accordingly while they remain in treatment at the consortium.

This role is ideal for someone with prior experience of managing a complex caseload, to offer substance use treatment in a multi agency environment.

This role is based on a model where you will work 100% of your time on-site at Lorraine Hewett House in Brixton, and the hours of work are 09:00 - 17:00 with a 30 minute lunch break, and this completes a 37.5 hour week from Monday to Friday.

Full training will be given to use the relevant IT systems at the consortium. We use EPJS as the case management system, so any prior experience of using that system will be an advantage.

All successful applicants must engage with the DBS vetting checks.

We will be shortlisting applications as they arrive and if a suitable applicant is found before the closing date, we will offer the position before that date.

About You

As a Recovery worker you will have knowledge of recovery, care planning and relapse prevention activities and will have the ability to build and maintain relationships with internal and external agencies.

• You will have experience of group facilitation.
• As an individual, we are looking for someone who is self-motivated, can work on their own initiative, but more importantly, as part of a team.
• You will need good communication and organisational skills.
• Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods.
• The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol and associated issues as well as an understanding of the custodial system.

About Us

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.

Your Rewards

• Starting salary of £30,722.65 (inclusive of London Weighting) with opportunity to access potential yearly salary increments up to £34,085.65 subject to appraisal.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

#LP

Peer Mentor Coordinator

This is an exciting opportunity to join a team that supports rough sleepers into Substance treatment. As the Peer Mentor Coordinator, you will help to maintain and develop the peer mentor model in the service.  

Peer Mentor Coordinator Advert

Phoenix Futures at RhEST (Regional Homeless Engagement Sustainment Team) have an exciting opportunity for someone looking to gain experience supervising peer mentors and working in psychosocial treatment for substance use.

Previous experience is desirable, however not essential. A Peer Mentor Coordinator can come from many different backgrounds and experiences, and you may have the transferable skills required. We are seeking a dedicated individual, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

We encourage applications from people with lived experience, particularly of homelessness or substance use needs.

This is a hybrid role: home working based but will involve meeting peer mentors and other team members in the community.

This is currently listed as fixed term, however it may become permanent subject to contractual discussions.

The Role

As a Peer Mentor Coordinator, you will support people at RhEST to reach their goals and change their lives for the better. The Peer Mentor Lead has the scope to shape our peer mentoring programme. You will lead on the development of the programme, recruitment, and supervision of the peer mentors as well as training development. The role is part time 22.5 hours per week. You will be part of a passionate and skilled team, who are warm and welcoming.

About You To join us as a Peer Mentor Coordinator at RhEST, you will need: 

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health, or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the peers and service.
• Excellent organisational skills.
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people who are homeless with substance needs.
• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.

Other organisations may call this role Peer Trainer Coordinator, Peer Mentor, Peer Support Practice Lead or Mentoring Coordinator.  

So, if you’re seeking your next challenge as a Peer Mentor Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £20,451 including London Weighing and Market Supplement.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Service

The RhEST (Regional Homeless Engagement with Substance Treatment) is part of a commissioned Pan-London Substance Use Pathway for people who sleep rough. Our team will remove barriers to accessing treatment, helping our clients with complex needs to access and navigate substance use services from scripting to inpatient treatment. Our team provide case management support, ensuring that approaches and interventions are appropriate, innovative, and meet the needs of the people we work with, that engagement is time limited and focused, and that we are not duplicating the work of other agencies.

The service is pan-London, with your role involving a combination of working from home and meeting peer mentors and the team in the community.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a face-to-face interview. All details can be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Working in close partnership with the existing Essex Countywide Traveller Unit (ECTU), the service will cover the County of Essex (excluding Southend and Thurrock) and will work in partnership with the ECTU to provide enhanced support to individuals and their families from the communities in Essex across a range of needs (including substance use, physical and/or mental health needs, housing, education and employment).

The Role
You will work as part of a small team to deliver a service that makes a tangible difference to the lives of those it works with. Holding a caseload, you will work in an intensive, multi-agency way to empower people within the travelling community to access a wide range of services and sustain positive change. This will include outreach, advocacy, signposting and onward referrals (to include accompanying people to appointments) and forging strong links with local partners and services to form a multi-disciplinary network of support.

There will be four practitioners who will each cover a specific area of the County (North, Mid, South or West Essex) and this role will be based in our Harlow office.

Previous experience in this or a similar field is desirable but not essential. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to people.

About you

To join us a practitioner you will need:

• Experience of working in a health and social care setting (or comparable field) and/or an understanding of the complex issues presented by people who use the service
• The ability to work effectively with partner agencies and network for the benefit of the client and service
• The ability to manage a caseload and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

So, if you’re seeking your next challenge as a senior practitioner, please get in touch or apply today.

Your Rewards

• Starting salary of £24,637 plus market supplement per annum pro rata, with opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Therapeutic Worker

The Role:

Your role in our therapeutic community will be key. You will manage a caseload, assess the people who use our service and manage their recovery/care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health etc. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they move home.

As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.

You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery. Whilst also being confident to deliver therapeutic groups, activities, and specialist interventions in accordance with the TC manual and the needs of the service.

Previous experience is desirable, however not essential. Therapeutic Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

This is a full-time role of 37.5 hours per week. You will be expected to work a rolling rota which includes evening and weekend working.

About You:

To join us as a Therapeutic Worker at Harper House, you will need:

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• An understanding of working with families, and individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult and child protection is essential as you will be working with vulnerable families in a residential setting.

Your Rewards:

· Starting salary of £24,637 with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250

· 25 days’ annual leave plus Bank Holidays

· Benefits including season ticket loan, pension scheme and life assurance

· Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities

· Continuous training and career development via PXL, our dedicated learning management system

· Access to a 24/7 Employee Assistance programme including telephone and online access

· A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

· We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team

About Harper House:

Harper House, run by Phoenix Futures Scotland, offers safe, structured support for the whole family to address their problematic drug and/or alcohol use, improve their mental health and quality of life. Our residents are able to continue caring for their children while they are working on their recovery in a supportive, nurturing, and substance-free environment.

The service was formally opened by the then First Minister, Nicola Sturgeon, on November 21, 2022, in a partnership with the Scottish Government. In our first year, we have supported more than 21 families and 30 children, and have been featured as Ayrshire Community Trust’s service of the month.

About Phoenix Futures:

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process:

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face or digital interview via Microsoft Teams depending on what suits you best. You will be contacted in advance and be provided all details about the assessment process so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Night Care Team Worker

The Role:

Your role in our therapeutic community will be key. You will organise and facilitate the evening running of the Therapeutic Community programme in the National Specialist Family Service. You will co-ordinate the service users’ tasks and activities. You will provide waking night cover, ensuring that risk is monitored and minimised. You will organise and facilitate the residents in preparing for the daily programme and activities. You will monitor and administer medication to service users.

Previous experience is desirable, however not essential. Night Care Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

This is a part-time role of 26 hours per week on average. You will be expected to work a rolling rota which includes 10hrs shifts.

About You:

To join us as a Night Care Worker at Harper House, you will need:

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• An understanding of working with families, and individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult and child protection is essential as you will be working with vulnerable families in a residential setting.

Your Rewards:

· 25 days’ annual leave plus Bank Holidays

. £17,081.65 per annum. Permanent Part-time role. 26hrs average weekly - rota.

· Benefits including season ticket loan, pension scheme and life assurance

· Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities

· Continuous training and career development via PXL, our dedicated learning management system

· Access to a 24/7 Employee Assistance programme including telephone and online access

· A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

· We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team

About Harper House:

Harper House, run by Phoenix Futures Scotland, offers safe, structured support for the whole family to address their problematic drug and/or alcohol use, improve their mental health and quality of life. Our residents are able to continue caring for their children while they are working on their recovery in a supportive, nurturing, and substance-free environment.

The service was formally opened by the then First Minister, Nicola Sturgeon, on November 21, 2022, in a partnership with the Scottish Government. In our first year, we have supported more than 21 families and 30 children, and have been featured as Ayrshire Community Trust’s service of the month.

About Phoenix Futures:

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process:

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face or digital interview via Microsoft Teams depending on what suits you best. You will be contacted in advance and be provided all details about the assessment process so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Therapeutic Worker

Come and join us in this fabulous opportunity. We are looking for a new Therapeutic worker within our residential setting. We are looking for a special kind of person who wants to make a difference in peoples lives. Could this be you?

The Role

We need someone who can work in a team within a residential setting and be empowering and passionate in supporting adults to make positive changes in their drug and alcohol lifestyle choices. You would be working within the team responsible for the implementation, development, and evaluation of the therapeutic programme, ensuring an effective and high-quality provision is delivered to everyone accessing the service. You would be managing a case load, ensuring end-to-end quality care co-ordination that meets the needs of both community members and stakeholders. You would ensure everyone is appropriately assessed and inducted into the TC programme according to their individualized needs, in line with the therapeutic community manual. Other duties will include facilitating a structured group programme delivering interventions and bringing innovation and passion to a well-established and successful service.

If you think you have the right skills and ambition, we would like to hear from you.

Your Rewards

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Opportunity for potential salary progression through appraisal
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. 

Other organisations may call this role or similar; Therapeutic Community Worker, Substance use Practitioner, Substance use Worker or Recovery Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

#LP

Senior Community Outreach Worker

Phoenix Futures are looking for enthusiastic, passionate and motivated substance use professionals to join our innovative service aimed at improving access to drug and alcohol treatment for people who sleep rough in London.

All travel expenses within London are paid.

  Make a difference where it matters most

Are you a passionate and experienced Substance Use Practitioner, Recovery Worker, or Outreach Specialist looking to support some of London's most vulnerable communities?

Join Phoenix Futures and be a part of a ground-breaking initiative helping people who are sleeping rough access life-changing drug and alcohol support.

We're recruiting a Senior Recovery Practitioner to join our London Regional Homeless Engagement with Substance Treatment Team (RhEST) - a centrally commissioned service providing assertive outreach and trauma-informed support across the capital.

This is currently listed as fixed term, however it may become permanent subject to contractual discussions.

The Role

This is a hybrid outreach and home-based role with a focus on:

• Engaging with rough sleepers across London who are affected by drug and/or alcohol use
• Conducting needs and risk assessments in-person
• Delivering trauma-informed, harm reduction support and brief psychosocial interventions
• Advocating and referring into local statutory substance use services
• Case manage clients independently while collaborating within a small, experienced, and supportive team
• Navigating multi-agency partnerships to ensure holistic, coordinated care
• Working flexibly and proactively engaging hard-to-reach clients to improve health outcomes, quality of life, and access to treatment
• Supporting people who are leaving prison and at risk of homelessness.
• Targeted work alongside the London Navigator Teams to support the most disadvantaged homeless people across London.

This is a summary of the main responsibilities. Please download and refer to the Role Profile for a complete breakdown of duties and expectations.

About You

We welcome candidates who are:

• Experienced in supporting people with substance use and/or homelessness issues (essential)
• Skilled in trauma-informed care and brief psychosocial interventions
• Knowledgeable about harm reduction practices concerning substance use
• Confident with risk management, safeguarding, and lone working protocols
• Able to work independently, manage a complex caseload, and prioritise in a dynamic outreach environment
• Empathetic, adaptable, and confident communicating with diverse communities and professionals
• Willing and able to travel across London regularly (expenses covered).

Your Rewards

• Starting salary of £31,835.65 annum, with opportunity to access potential yearly salary increments subject to appraisal
• 25 days annual leave plus Bank Holidays
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix have over 50 years’ experience of delivering pioneering services. This provision, part of a newly commissioned Pan-London Substance Use Pathway, will combine our considerable expertise in substance use and homelessness. The team will work with people who sleep rough across the capital to identify and address barriers to treatment access, engaging constructively and collaboratively with other agencies and facilitating pathways into services.

We encourage and welcome applications from people of all backgrounds. We are committed to creating an equitable and inclusive working environment where everyone is free to be themselves.

Note: we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP