• Effectively manage a small caseload of less than five women, conducting assessments and developing personalised care plans that cater to their unique needs
• Embrace our“community as method” modelto work not only with users of our services but their families and wider surrounding networks to ensure that everyone is equipped with the tools, knowledge and approaches, all essential to a long-term recovery
• Deliver therapeutic groups, activities, and specialised interventionsas per the Therapeutic Community manual and service needs
• Champion an environment and a culture that, as well as being safe and compliant, trulyfosters compassion and development
• Manage and co-ordinate the care process for service users, from admission to discharge planning

Please note that you will work on a 4 week rolling rota involving evening, night and weekend work.

What's in it for you?

- Salary of £26,637, with the opportunity of annual increases up to £30,000
- 25 days’ annual leave plus bank holidays (with yearly increases, up to 30 days)
- Newly refurbished location with designated employee areas
- Life Assurance
- Free on-site parking

And while you’re focusing on the wellbeing of others, we’re looking after yours:

- Enhanced sick pay
- Wellbeing talks and activities
- Access to a 24/7 Employee Assistance Programme
- Career development avenues
We are committed to ensuring that you have all you need to thrive in your role but if that wasn’t enough, you’ll be in great company with our phenomenal team.
This is an exciting opportunity for an experienced support worker, or someone looking to move into this truly rewarding field of work, to join our organisation in a Therapeutic Recovery Worker role.

About You

To be considered as our Therapeutic Support Worker, you will need:

• Experience of working with individuals with complex and unique needs
• Prior involvement in collaborating with families and individuals in the realm of substance use or relevant domains
• Aptitude for creative thinking and adaptability to accommodate the evolving requirements of the service
• Demonstrated ability to collaborate seamlessly with multiple agencies, while upholding the service's esteemed standing
• Good working knowledge of adult protection and safeguarding, as the role entails working with vulnerable women in a residential environment

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, or Support Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
So, if you’d like to join us in this rewarding role as a Therapeutic Recovery Worker, please apply via the button shown. 

About Us

Since our establishment in 1969, Phoenix Futures has been at the forefront of providing comprehensive and compassionate rehabilitation services for individuals experiencing substance addiction. With residences spanning across both England and Scotland, we have dedicated ourselves to helping individuals reclaim their lives, one step at a time.
We stand as a beacon of support and transformation, offering a comprehensive range of services across the United Kingdom to assist individuals on their path to sustainable recovery. Experts in people, we provide residential, community, prison, and housing services that deliver the psychosocial support needed to empower individuals in their journey towards recovery.
We are now looking for an experienced Therapeutic Recovery Worker to join our brand new Trauma Responsive Women’s Therapeutic Community Residence on a full-time, permanent basis.
This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).

#LP

Recovery & Wellbeing Practitioner

Phoenix Futures is looking to recruit a passionate and solution focused Recovery & Wellbeing Practitioner at HMP Littlehey. 

The Role

As a Recovery & Wellbeing Practitioner you will be providing harm reduction and support to those with substance use issues, and you will provide support in recovery through relapse prevention and care planning. You will also act as an advocate for service users; signposting and referring to the necessary agencies in order to support them throughout their sentence and preparing for release into the community.

Our team of Practitioners build individual treatment plans involving both one-to-one and group facilitation. We aim to address all the core issues of substance use, improve life skills, confidence and self esteem. You will have the ability to build and maintain relationships with internal and external agencies.

Employment is dependent on HMPS vetting.

As an individual, we are looking for someone who is:

• Self-motivated
• Can work on their own initiative, but more importantly, as part of a team
• Will need good communication and organisational skills
• Successful candidates will be dynamic and forward thinking.
• The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol, and the associated issues.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.

Your Rewards

At Phoenix we value our staff and aim to be an employer of choice. That’s why we have developed a range of benefits, including:

• Starting salary of £12,154.25 with opportunity to access potential yearly salary increments subject to appraisal.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Opportunity to access potential yearly salary increments subject to appraisal
• Dependency leave
• Occupational sick pay
• Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
• Continuous training and career development
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

#LP

• Set salary point of £26,000 per annum (including £2k geographical supplement)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Clinical Supervision
• Newly refurbished service.
• Free Car parking
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore  there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job). [1]

Sessional Worker

Wirral Residential Service

The Role

• To work within the therapeutic and care teams responsible for the implementation, development, and evaluation of the manual programme to ensure that residents' care plan targets are being met.
• To assist with co-ordination of the day-to-day activities of the service users and to facilitate the progress of service users through the programme ensuring eventual transition back to independent living within the community.
• Help run a range of activities / structured groups designed to address service users’ emotional, social,
• health and practical needs. Including one to one support with residents where and when needed.
• Support the co-ordination of the service users’ educational, recreational and health care activities.
• Administer medication and maintain appropriate logs, in accordance with Phoenix Futures policies and procedures as required.
• To contribute to and support the service to meet targets, including occupancy, retention and admissions and discharges.
• To comply with all monitoring and recording systems used in the service.

About You

• S/NVQ 2 in Care or equivalent, or willing to pursue
• Experience of working with substance users or similar client groups.
• Able to demonstrate awareness of cultural and community diversity and sensitivity to the needs and feelings of other people.
• Able to convey information clearly, accurately, and convincingly through speech and/or in writing Desire and willingness to address the needs of internal and external customers and service users; seeking continually to improve quality & standards of excellence.
• Contributes actively to a working environment, in which colleagues work co-operatively with each other, accepting collective responsibility Other requirements.
• Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems.
• Ability to work rota pattern including nights and weekends.
• Valid UK driving licence (Desirable) and ability to travel .
• Subject to enhanced DBS check.

Benefits

• Pro-rata Sessional Holiday Pay
• You will be paid £12.60 per hour.
• Support through sick pay and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Us

Phoenix Futures has more than 50 years experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.

If you are interested in working in the substance misuse sector as a frontline worker, we need you! Were looking for skilled, dedicated and passionate staff to join us on flexible hours, to form part of our pool of sessional staff.

Relief work is a fantastic opportunity to gain experience in a challenging environment and to develop your career in substance misuse.

Get involved today and make a real difference!

If you are interested in being a part of an organisation that is making a real difference in society, please contact us today!

Relief work is on a casual basis and a specific number of hours each week cannot be guaranteed. Successful applicants will be added to a pool of relief staff to provide cover as and when needed. Flexibility is required to provide cover and may include full days, half days, overnights and weekends.

#LP

• Embrace our“community as method” modelto work not only with the service users but their families and wider surrounding networks to ensure that everyone is equipped with the tools, knowledge and approaches, all essential to a long-term recovery
• Deliver therapeutic groups, activities, and specialised interventionsas per the Therapeutic Community manual and service needs
• Champion an environment and a culture that, as well as being safe and compliant, trulyfosters compassion and development.

There is an opportunity to work on various shift patterns involving days, evenings, nights and weekend work.

What's in it for you?

• Salary of £12.60 per hour
• Newly refurbished location with designated employee areas
• Free on-site parking
• Continuous training and career development via PXL our dedicated learning management system¿
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

And while you’re focusing on the wellbeing of others, we’re looking after yours:

• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Access to a 24/7 Employee Assistance Programme including telephone and online access
• Career development avenues

We are committed to ensuring that you have all you need to thrive in your role but if that wasn’t enough, you’ll be in great company with our phenomenal team.
This is an exciting opportunity for an experienced support worker, or someone looking to move into this truly rewarding field of work, to join our organisation in a Therapeutic Recovery Worker role.

About You

To be considered as our Sessional Worker, you will need:

• To be interested in working with individuals with complex and unique needs
• Prior involvement in collaborating with families and individuals in the realm of substance use or relevant domains
• Aptitude for creative thinking and adaptability to accommodate the evolving requirements of the service
• Demonstrated ability to collaborate seamlessly with multiple agencies, while upholding the service's esteemed standing
• Good working knowledge of adult protection and safeguarding, as the role entails working with vulnerable women in a residential environment

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, or Support Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
So, if you’d like to join us in this rewarding role as a Sessional Worker, please apply via the button shown. 

About Us

Since our establishment in 1969, Phoenix Futures has been at the forefront of providing comprehensive and compassionate rehabilitation services for individuals battling substance addiction. With residences spanning across both England and Scotland, we have dedicated ourselves to helping individuals reclaim their lives, one step at a time.
We stand as a beacon of support and transformation, offering a comprehensive range of services across the United Kingdom to assist individuals on their path to sustainable recovery. Experts in people, we provide residential, community, prison, and housing services that deliver the psychosocial support needed to empower individuals in their journey towards recovery.
We are now looking for an passionate Sessional  Worker to join our brand new Trauma Responsive Women’s Therapeutic Community Residence on a Full or part time basis.
This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).

#LP

Senior Practitioner

Phoenix Futures have an exciting opportunity for a Senior Recovery Worker Practitioner to support people who use our service at HMP Pentonville. Previous experience is desirable, however not essential. Recovery Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

The Role
As a Senior Practitioner, you will support people at HMP Pentonville to reach their goals and change their lives for the better. We are looking for someone who is self-motivated, can work on their own initiative, but more importantly, as part of a team. You will need good communication and organisational skills. Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods. The ideal candidate will have experience of line management, safeguarding and working with vulnerable adults presenting with substance, alcohol and associated issues.

You will have in-depth knowledge of recovery, care planning and relapse prevention activities. You will have line management duties and group interventions duties alongside holding a caseload of your own clients. You will develop and deliver interventions packages and will be confident in building and maintaining relationships with internal and external partnership agencies to fully support the client through their recovery. As an individual,

About You To join us as a Senior Practitioner at HMP Pentonville, you will need: 

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people entering custody.
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

Other organisations may call this role Senior- Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Uuse Recovery Worker.

So, if you’re seeking your next challenge as a Senior Practitioner, please get in touch or apply today.

Your Rewards

• Starting salary of £27,835.85with opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Service

• We work to support individuals with their substance use and alcohol needs using personalised care plans.
• We have a diverse team with a range of expertise
• We work closely with a multitude of partners within the prison and the community to offer holistic care and ti ensure continuity of care post release.
• Our service is based in a busy category B local remand prison in North London, a short walk away from Caledonian underground and Caledonian overground stations.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a face to interview approximately week commencing 16.02.26 and be provided all details about the assessment process. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Administrator/Receptionist

Phoenix Futures is looking to recruit an organised and efficient Administrator for our Derbyshire Recovery Partnership service to work Monday-Friday 9am-5pm, 37.5 hours per week, based in our Swadlincote office.

The Role

This fantastic opportunity will involve providing administrative support to the Swadlincote team and you will also be part of the service's admin team of five, where each of you has a leading role on a specific area of interest, which may include data, finance, safeguarding, criminal justice, health and safety, ordering of supplies. Day to day this role involves covering our Swadlincote reception, acting as a single point of contact for enquiries from other professionals and agencies and supporting with the internal smooth running of the key working team. This specific administrator role has unique responsibilities to lead on some health and safety related tasks for across the county from your Swadlincote Base.

Successful applicants will be able to demonstrate great organisational skills, with clear and effective communication both verbally and written. You will have good customer service skills, be a good team player and have a professional approach to all areas of your work. You will have a keen eye for data detail and be able to multi-task and manage your workload effectively and with a positive and proactive approach.

This role will be based at our Swadlincote office (at Rinkway industrial estate) which has a staff car park on site and good bus links.

About you:

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
So, if you’re seeking your next challenge as an Administrator for our Swadlincote team, please get in touch and apply today.

Your Rewards:

• Opportunity to access potential yearly salary increments subject to appraisal
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures:Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

For more information about the Derbyshire Recovery Partnership, visit www.derbyshirerecoverypartnership.co.uk

If you're unsure if this role is for you and you'd prefer to consider Trainee or Volunteering opportunities first, please look at the opportunities we have currently available on our Phoenix Futures website.

If you have drug/alcohol lived experience and would like to gain some skills qualifications and experience in the field of drug and alcohol work before applying for a role like this, please email us at ASCH.GRIDinfo@derbyshire.gov.uk so we can talk to you about our new lived experience substance use career pathway in Derbyshire and how it can help you.

#LP

As Strategic Development Officer, you will play a key supporting role in advancing our growth strategy across health and social care settings. Working closely with colleagues and partners, you will help to expand our reach across the UK, ensuring our services are available to those that need them.

You will be responsible for preparing and submitting high quality bids and funding proposals, coordinating input from cross functional teams and producing compelling communications materials. Your work will involve gathering evidence, best practice and case studies to showcase our impact as well as supporting fundraising initiatives and marketing analysis.

About You

Reporting directly to the Head of Strategy and Partnerships, you will:

• Be a experienced inbid writing, proposal development and supporting strategic initiatives.
• Be skilled at interpreting reports and data to communicate impact and valuein compelling ways.
• Have strong organisation and project management skillswith the ability to manage multiple deadlines and coordinate contributions from diverse teams.
• Be comfortable working collaborativelyand independently, adapting to changing priorities and supporting colleagues across the organisation.

A detailed job description (role profile) and person specification can be found attached.

Benefits

• A starting salary of £35,500with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to£41,000
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

The Interview

Interviews will be held during February/March, if applications are sufficient a first stage process will be held via teams. As the role requires travel to in person events across the country, we do require an in-person interview as the final stage, this will be in London. Full details will be provided to shortlisted candidates.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

#LP

Family Outreach Worker

An exciting opportunity has arisen to join the Phoenix Futures Team at our North Lanarkshire Family Service. We are looking for a Family Outreach Worker who is passionate about supporting loved ones affected by someone else’s alcohol or drug use. The North Lanarkshire Family service is a standalone family support service that provides community based support and interventions across the 6 localities of North Lanarkshire to anyone over 16 affected by someone else’s alcohol and/or drug use.

The Role

As a Family Outreach Worker, you will support loved ones who are concerned about someone else's alcohol and/ or drug use using a range of 1:1 and group interventions including but not limited to CRAFT. As an Outreach worker you will provide community based support to loved ones in their own community and where appropriate conduct home visits. You will carry a caseload of family members and assess risk appropriately to ensure that appropriate support is given. You will promote the Whole Family Approach and Family Inclusive practice across the 6 localities of North Lanarkshire.

The role is part time 21.5 hours per week. You will be part of a passionate and skilled team, contributing to the provision of tailored family interventions and recovery approaches.

About You

To join us as a Family Outreach Worker at The North Lanarkshire Family Service, you will need:

· Relevant experience of working in health and social care, ideally within the field of working with family members or those impacted by drug and alcohol use, problematic substance use, mental health or another comparable field

· Evidence of effective partnership working and the ability to network for the benefit of the client and service

· Evidence of managing a busy caseload or tasks and excellent organisational skills

· To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems

· Excellent communication skills, both written and verbal

· Understand complex issues that family members and individuals impacted by alcohol and/or drug use face

· Determined, with a drive to succeed and a willingness to learn

· Passionate and enthusiastic about making a real difference to the lives of people we support

Full driving license and own transport necessary

So, if you’re seeking your next challenge as a Family Outreach Worker, please get in touch or apply today.

Your Rewards

· Starting salary of £24,637 pro-rata (£14125.21) with opportunity to access potential yearly salary increments subject to appraisal

· Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation

· 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)

· Benefits including season ticket loan, pension scheme and life assurance

· Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities

· Continuous training and career development via PXL our dedicated learning management system

· Access to a 24/7 Employee Assistance programme including telephone and online access

· A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

· We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Service - Building Futures North Lanarkshire

We have a passionate and experienced team who support people and families who are affected by drug and/or alcohol use. We work across the 6 localities of North Lanarkshire. We provide support from our base in Coatbridge and also in Airdrie, Bellshill, Cumbernauld, Motherwell and Wishaw. We support people and families to overcome any barriers they may face and help to reduce social isolation. We promote recovery and challenge stigma. We believe in showing people that not only is recovery possible, it is happening every day across North Lanarkshire. We offer a wide range of services to help provide support. These include 1:1 and group work, Peer Mentoring, CBT Counselling, Recovery Through Nature, Family Support and general advice and signposting.

About Phoenix Futures Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised,

to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

#LP

This role will be based at our Ripley office, working 37.5 hours per week Monday-Friday 9am-5pm on a fixed term contract starting 1st December 2025 and ending on 31st August 2026. There may be potential for an extension to this fixed term contract and may also be opportunities to apply for other permanent roles within the service.

We are looking for a Drug and Alcohol Practitioner to manage a caseload of service users presenting with drug and alcohol issues. The role will involve offering a range of harm reduction interventions and structured key working, helping engage service users in a care-planned and recovery focussed way to attain improved health outcomes and achieve their personalised treatment goals.

This will involve you effectively organising and delivering 1-2-1 care-planned support and facilitating group work sessions as required, using appropriate models, interventions and approaches tailored to meet the individual needs of service users. Furthermore, you will support them in their individual, person-centred journey to build recovery capital by partnership working with other support agencies and local projects. You will work closely with specialist teams within our service, including recovery connectors, employment workers, rehab workers, counsellors and clinical colleagues.

Full role training and shadowing opportunities will be included in your induction.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

If you want to help other people change their lives, we'd love to have you in our team. You'll give people support and inspiration that will help them change their lives for the better.

Your Rewards

• Starting salary of £24,637  with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum(pro rata)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• As we work in partnership with the Healthcare Foundation Trust in Derbyshire, staff have access to some NHS-related training and opportunity to apply for discounts eg Blue Light.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Location

We are looking for a Drug and Alcohol Practitioner to manage a caseload of service users presenting with drug and alcohol issues in the Ripley area of Amber Valley in Derbyshire. This wonderful, diverse team is knowledgeable and supportive, with a wealth of knowledge to impart.

About You

We are keen to hear from anyone with experience of working within the field of drug and alcohol use, and/or has lived experience, or from someone who may not have experience with drugs/alcohol but is very motivated and passionate about recovery and supporting others.

We welcome applications from individuals that have good communication skills, both written and verbal, are highly motivated, can use their own initiative, and have good organisational and diary management skills. Administrative skills are also vital for this role to maintain good record keeping, have a keen eye for data detail and confidence updating Excel spreadsheets. As this role is outreach satellite site based, we require candidates to have a driving licence with access to a vehicle for work and be confident in outreach working.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

This role will be based in the Chesterfield area of Derbyshire. There is a staff car park on site. This wonderful, diverse team is knowledgeable and supportive, with a wealth of knowledge to impart.

About You

We are keen to hear from anyone with experience of working within the field of drug and alcohol use, and/or has lived experience, and is very motivated and passionate about recovery and supporting others.

We welcome applications from individuals that have good communication skills, both written and verbal, are highly motivated, can use their own initiative, and have good organisational and diary management skills. Administrative skills are also vital for this role to maintain good record keeping and to have a keen eye for data detail.

*Job description is attached.  Please ensure that when completing your application form and supporting statement, you detail how you meet the person specification as this will help us assess how your skills and experiences align with the requirements of the role. 

Your Rewards

• Starting salary of £24,637  with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum(pro rata)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• As we work in partnership with the Healthcare Foundation Trust in Derbyshire, staff have access to some NHS-related training and opportunity to apply for discounts eg Blue Light.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the training and support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Waking Night Worker

Come and join us in this fabulous opportunity. We are looking for a new Waking Night Worker within our residential setting. We are looking for a special kind of person who wants to make a difference in peoples lives. Could this be you?

 The Role

We need someone who can work in a team within a residential setting and be empowering and passionate in supporting adults to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

To organise and facilitate the evening running of the therapeutic community in a residential. To co-ordinate the users of our services tasks and activities.

To provide waking night cover, ensuring that risk is monitored and minimised.

To organise and facilitate the residents in preparing for the daily programme and activities.

To monitor and administer medication to users of our service.

If you think you have the skills for this role then we would like to hear from you!

Your Rewards

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• You will be paid £24637 per annum
• Opportunity for potential salary progression through appraisal
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. 

Other organisations may call this role or similar; Therapeutic Community Worker, Substance Use Practitioner, Substance Use Worker or Recovery Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

#LP

Substance Use Practitioner

A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

Phoenix Futures at HMP Hollesley Bay have an exciting opportunity for someone looking to work in psychosocial treatment for substance use.

Previous experience is desirable, however not essential. Practitioners come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

The Role

As a Substance use Practitioner, you will support men at HMP Hollesley Bay to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. You will work with those accessing our service delivering 121 interventions, group work and working closely with others involved in their care to ensure all their needs are met to support recovery.

About You

To join us as a Substance use Practitioner at HMP Hollesley Bay, it would be advantageous to have:

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field.
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Have an understanding of complex issues presented by people entering custody
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance use Recovery Worker.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment. Invites to interview will be sent from a justice.gov.uk email address, and may end up in your junk email, so please do check this when waiting for a response.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as a Substance use Practitioner, please get in touch or apply today.

Your Rewards

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• You will be paid £24,637 annually
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, with our expertise in psychosocial treatment and support being the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

#LP

As a Substance use Practitioner, you will support men at HMP Warren Hill to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. You will work with those accessing our service delivering 121 interventions, group work and working closely with others involved in their care to ensure all their needs are met to support recovery.

About You

To join us as a Substance use Practitioner at HMP Warren Hill, it would be advantageous to have:

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field.
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Have an understanding of complex issues presented by people entering custody
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance use Recovery Worker.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment. Invites to interview will be sent from a justice.gov.uk email address, and may end up in your junk email, so please do check this when waiting for a response.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
So, if you’re seeking your next challenge as a Substance use Practitioner, please get in touch or apply today.

Your Rewards

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• You will be paid £24,637 annually
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, with our expertise in psychosocial treatment and support being the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

#LP