Data Analyst – Systems

Data Analyst - Systems

locations

Home Based

time type

Full time

posted on

Posted Today

job requisition id

JR012571

Data Analyst – Systems

Location: Hybrid (2 days per week based in one of our Leeds Services)Working Hours: 37Contract Type: PermanentSalary: £29,880 - £38,180

About Waythrough 

Make a real difference in your community 

About the Role

As a Data Analyst (Systems Focus), you’ll maintain and optimise our case management systems—such as SystmOne, ILLY, Halo and Theseus—to ensure they support effective service delivery. You’ll act as the main technical contact for system queries, manage updates, and help design pathways that enable high‑quality data collection and reporting.

Key Duties

• Maintain and improve case management systems, supporting operational teams with system issues.

• Lead system updates, document changes, and deliver support sessions.

• Manage daily technical tickets, including system, general, and smartcard queries.

• Submit monthly NDTMS and CJIT extracts, ensuring data accuracy.

• Work with colleagues to ensure system design supports reliable reporting and training.

About You

You’re a confident systems user with strong analytical skills and experience working with platforms like SystmOne, ILLY, Halo or Theseus. You communicate clearly, manage competing priorities well, and enjoy solving technical problems in fast‑paced, data‑driven environments. Strong IT skills, attention to detail, and the ability to work flexibly are essential.

For Full Job Description Please Click Here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: