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Community Engagement Manager

75,000 - 80,000 per year
Santa Monica
Full-time
Listed today

Community Engagement Manager

Annual Salary: $75,000 - $80,000

Men are dying too young – and it doesn’t have to be that way. 

Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.

Every project, every campaign, every idea adds up to real change. You’ll be part of a mustache-powered crew who believe making an impact and having fun should go hand in hand. Your mission is calling.

DO GOOD - Work for Movember.

Your Mo-Mission (should you choose to accept it):

This is an opportunity to build meaningful relationships with supporters while helping deliver a unique fundraising campaign. You’ll play a key role in driving revenue growth, improving supporter experience and leading seasonal campaign teams that help bring Movember to life each year. You will:

  • Manage a portfolio of fundraisers and donors with accountability for revenue growth, retention and supporter engagement

  • Build meaningful relationships with fundraisers, donors and community leaders to increase long-term support

  • Use CRM data, supporter insights and AI-enabled tools to improve fundraising performance and supporter journeys

  • Identify new fundraising opportunities and convert inbound interest into active supporters

  • Lead operational delivery across donation processing, supporter communications and campaign readiness

  • Manage end-to-end remittance and donation reconciliation processes alongside Finance

  • Hire, onboard, train and lead seasonal campaign staff during peak campaign periods

  • Act as the escalation point for complex supporter issues during campaign season

  • Represent Movember at fundraising events and community activations

  • Partner cross-functionally with Marketing, Partnerships, Tech and Impact teams to improve supporter experience and fundraising outcomes

No Mustache Required - but the following are:

  • A minimum of 3 years’ experience in fundraising, community engagement, revenue generation or fundraising operations at a senior level

  • Experience managing staff, including onboarding, coaching and performance management

  • Proven experience managing fundraising or customer portfolios with revenue or retention accountability

  • Strong experience using CRM systems to manage supporter or customer engagement and track activity

  • Demonstrated ability to grow supporter, customer or client relationships through proactive engagement strategies

  • Experience working with data and insights to improve operational processes, supporter experience or campaign performance

  • Experience managing workflows, resolving issues and improving processes

Not Mission Critical – but for bonus points: 

  • Experience in fundraising, not-for-profit or purpose-led organisations

  • Experience leading seasonal, temporary or campaign-based teams

  • Experience supporting large-scale campaigns, events or community initiatives

  • Knowledge of supporter stewardship, donor retention or fundraising lifecycle strategies

  • Experience improving operational processes through automation or workflow optimisation

Some Practical Stuff

This role follows a hybrid model, with 2 in-office days per week (Tuesday & Thursday) at our Santa Monica office from January to August, increasing to 3 days per week during campaign season (September to December). The role will also directly manage up to 4 campaign staff during the peak campaign period.

GOOD CAUSE:

Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.

GOOD VIBES:

We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.

GOOD CREW:

Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.

We offer:

  • Health insurance, vision, dental benefits and 401k

  • Free Headspace subscription and Employee Assistance Program

  • 20 vacation days per year

  • Relaxed dress code

  • Fun and collaborative culture

  • Free breakfast & coffee bar

Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly. Reasonable accommodations are also available on request for differently abled candidates taking part in all aspects of the selection process.

Do you want to DO GOOD?
If so, we’d love to hear from you.

Team
Fundraising
Locations
Santa Monica
Remote status
Hybrid
Employment Status
Full-Time

About Movember

Movember is the global leader in men’s health. Our focus is on mental health, suicide prevention, prostate cancer and testicular cancer. Since beginning over drinks at a bar in 2003 in Melbourne, we’ve expanded internationally, raised over $1 billion for men’s health and funded more than 1,320 men’s health related projects globally.