Community Connector

Community Connector

Location: Galashiels/Hawick/Berwickshire requires travel around the areas

Hours: 17.5 per week

Contract Type: Fixed Term Contract Until 31st March 2027

Salary: £25,541 to £27,200 per annum pro-rata

Would you love to be part of an amazing team and deliver services which really make a difference to the lives of vulnerable people? Are you an enthusiastic and diverse individual? If so, apply now to join our vibrant Health & Care team in in 

Supporting people to build sustainable connections with local services that are aligned to their goals and interests can reduce loneliness and isolation, increase community connectedness, and improve people's sense of wellbeing.

Utilising your experience of delivering person-centred support, you will assist people who contact adult social care to identify their personal assets, interests and goals so that they can increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community. You will also recruit, induct and support a small cohort of volunteers who offer an invaluable contribution towards delivery of the service.

What does a day in the life of a Community Connector involve?

• Providing person-centred assistance to local residents via the telephone or face-to-face in the community.
• Working collaboratively as part of the Local Connectors team and a wider multidisciplinary team of adult social care professionals.
• Building connections with local voluntary sector organisations to gain knowledge of the services they provide, and link local residents with them.
• Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
• Providing day-to-day support to volunteers to enable them to support service delivery.

What do you need to be a successful Community Connector?

• Experience of case work, supporting vulnerable people
• Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes
• Confidence in using IT software, including Microsoft and relationships management systems, e.g. Mosaic.
• Excellent time management and the ability to prioritise work and manage a proactive and reactive workload.
• Strong interpersonal skills, relationship building, active listening with a wide audience.
• Integrity, empathy, compassion and emotional intelligence.

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.