Charity Retail Shop Deputy Manager (Floating)

Job details

Salary

£12.80 per hour

Role type

52 Week

Hours of work

Part time 22.5 - 30 hours per week

Location

Hereford

Location status

On Site across charity shop network

Contract type

Permanent

Interview date

TBC

Closing date

24/05/2026

About the role

This is an exciting opportunity for an experienced and enthusiastic retail deputy manager / supervisor to help support the growing network of charity retail shops across Gloucester, Cheltenham, Hereford, Tewkesbury and Cirencester.

You will be working ideally 3 days a week on a “floating” basis between the stores to help support day to day operations and staffing levels. As our stores are open all year round including weekends it is vital that you have full flexibility regarding working days and that you have transport to be able to move between the stores as required.

Ideally coming from a charity retail or fashion retail background, you will use your creativity, communication and customer service skills to enhance the full customer experience within the stores. It’s likely that you will understand merchandising, presenting clothing, homeware and books in a way that will encourage maximum sales. It would also be an advantage if you have experience of managing donations and stock.

You will have the support of the store management team but it would also be desirable that you have some supervisory experience to help with the managing a team of volunteers.

About us

National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Staff benefits

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Last reviewed on 12/05/2026